NetSuite POS & Retail Management

NetSuite POS & Retail Management

Manage You Entire Retail Business

3,7/5 (33 avis)

NetSuite POS & Retail Management - Présentation

Description du logiciel NetSuite POS & Retail Management

NetSuite Retail Management is a powerful, all-in-one, centrally managed solution, that combines together:

- POS,
- ecommerce,
- CRM and marketing
- merchandising and order management
- financials
- business intelligence
- warehouse management.

The solution is an end-to-end suite designed especially for multi-channel retailers that will enable enhanced customer service across channels while driving growth and increased revenue.

Point Of Sale

NetSuite POS is a flexible, customer-focused and scalable solution that makes it easy to deliver a superior and unified shopping experience.

With a comprehensive transaction set and extensive search capabilities, cashiers can easily:
- locate out-of-stock items,
- offer instant promotions at the POS,
- capture detailed customer information to facilitate targeted offers and campaigns through NetSuite's CRM and marketing tools.

The dynamic POS software interface can be easily modified to accommodate your retail brand and create an easy-to-use POS screen that is unique to your business.

NetSuite POS & Retail Management - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Available on Request


NetSuite POS & Retail Management - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, États-Unis
Langues

Captures d'écran

Capture d'écran pour NetSuite POS & Retail Management : Integrated Ecommerce for Any Device
Capture d'écran pour NetSuite POS & Retail Management : Integrated Ecommerce for Any Device Capture d'écran pour NetSuite POS & Retail Management : POS Capture d'écran pour NetSuite POS & Retail Management : Customer Profitability KPI Capture d'écran pour NetSuite POS & Retail Management : Retail Inventory Dashboard Capture d'écran pour NetSuite POS & Retail Management :

NetSuite POS & Retail Management - Avis

NetSuite POS & Retail Management - Avis

Note globale
3,7
/
5
Excellent
7

Très bien
18

Moyen
6

Médiocre
1

Mauvais
1

Rapport qualité-prix
3,5
Fonctionnalités
3,8
Simplicité d'utilisation
3,7
Support client
3,5
76% des utilisateurs recommandent cette application
Amanda M.

Great CRM & Inventory Management Software


Traduire avec Google Translate
Jen K.

Netsuite Early Review

So far I like Netsuite, I don't love it. I'm hoping that after getting to use it more (it's only been 3 months), I will be more acquainted and used to it.


Traduire avec Google Translate
Michael C.

NetSuite gets the job done, but it's lacking in certain departments

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.


Traduire avec Google Translate
Brenda M.

Netsuite review

We can now easily track revenue and expenses by project.


Traduire avec Google Translate
Frank K.

Net Suite review

Eventually it did the job well, but it was very costly. I would have preferred another less expensive software that would have been a bit friendlier and easy to use.


Traduire avec Google Translate
Amanda M.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 51-200 employés
Traduire en français

Great CRM & Inventory Management Software

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 28/07/2019
Provenance de l'avis : SoftwareAdvice

Avantages

This multifunctional software allows for the tracking of both inventory in addition to CRM among other things. Performing inventory searches and creating templated reports are very easy and user friendly.

Inconvénients

The CRM function does not allow one to easily find and combine duplicate customers in the system, hence not being fully accurate.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Jen K.
Secteur d'activité: Immobilier
Taille de l'entreprise: 2-10 employés
Traduire en français

Netsuite Early Review

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 26/03/2020
Provenance de l'avis : SoftwareAdvice

So far I like Netsuite, I don't love it. I'm hoping that after getting to use it more (it's only been 3 months), I will be more acquainted and used to it.

Avantages

Going from Quickbooks to Netsuite was long overdue for our company. We have about 25 LLC's that all roll up to a Corporation. Each LLC has 1-7 properties. Netsuite has allowed for consolidated reporting, customized reports, and a convenient dashboard that QB cannot do.

Inconvénients

The version of Netsuite we have did not allow for checks to be cut out of multiple bank accounts. This was a disaster since the sales team told us we were OK and the implementation team (3rd party) did not tell us this was an issue. Netsuite did pull through and wrote a script to get us working, but if you don't buy OneWorld, you will not have this option. I have used Sage Intacct and find Netsuite has a lot more customization, but sometime it is very difficult to figure out. Trying to learn where everything is or how to code is challenging.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Michael C.
Secteur d'activité: Mode et vêtements
Taille de l'entreprise: 13-50 employés
Traduire en français

NetSuite gets the job done, but it's lacking in certain departments

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 23/11/2016
Provenance de l'avis : SoftwareAdvice

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Brenda M.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: 51-200 employés
Traduire en français

Netsuite review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/10/2019
Provenance de l'avis : SoftwareAdvice

We can now easily track revenue and expenses by project.

Avantages

I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.

Inconvénients

Very difficult to find a customized script if you do not know what you are looking for and the script isn't named properly or well.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Frank K.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 51-200 employés
Traduire en français

Net Suite review

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 17/03/2020
Provenance de l'avis : SoftwareAdvice

Eventually it did the job well, but it was very costly. I would have preferred another less expensive software that would have been a bit friendlier and easy to use.

Avantages

It had a LOT of features and a lot of reports available to it. It can store a lot of data, and it affects potentially every department in the company. Can get data from one department to another very well.

Inconvénients

It's really expensive, and it's difficult to customize a lot of things for a smaller company. It's really better suited for a large to very large company, but not for a smaller company.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
7,5/10
Basé sur 33 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

NetSuite POS & Retail Management - Prix

NetSuite POS & Retail Management - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix

Available on Request

Available on Request

Rapport qualité-prix
3,5/5
Basé sur 33 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

NetSuite POS & Retail Management - Fonctionnalités

NetSuite POS & Retail Management - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Importation et exportation de données
Intégration CRM
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3,8/5
Basé sur 33 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Plus d'informations sur NetSuite POS & Retail Management

Plus d'informations sur NetSuite POS & Retail Management

NetSuite POS & Retail Management - Principales fonctionnalités

  • 360 degree view across all channels
  • Business intelligence and retail dashboards
  • CRM and loyalty management
  • Comprehensive transaction set
  • Easily receive, transfer and request inventory
  • Easy-to-use touch screen POS
  • Enterprise inventory visibility
  • Integrated credit, debit and gift card processing
  • Integrated ecommerce
  • Inventory and order management
  • Mobile POS
  • Pricing and promotion management
  • Process special orders, discounts and promotions
  • Returns and refunds tracking
  • Robust customer data capture
  • Supports the latest retail POS hardware and peripherals
  • Transaction processing independent of Internet

Avantages

Satisfy omnichannel shoppers with functionality for buy online / pick up in store, and buy online / return to store

Get a 360-degree view of the customer across all channels to deliver personalized service

Gain enterprise-wide inventory visibility to satisfy shoppers and save the sale

Increase cashier productivity and speed employee training with a personalized, easy-to-use touch screen interface

Improve efficiency and reduce fraud with built-in security, biometrics, and return and refund management functionality

Service the customer anywhere at any time by extending the POS to a mobile device

Create more loyal and profitable customers with a single commerce platform that unifies all channels and touchpoints.

NetSuite POS & Retail Management - FAQ

NetSuite POS & Retail Management - FAQ

Voici quelques-unes des questions fréquentes sur NetSuite POS & Retail Management.

Q. Quels sont les types de licence disponibles pour NetSuite POS & Retail Management ?

Types de licences disponibles pour NetSuite POS & Retail Management :

Type de licence: Abonnement

Essai gratuit: Non disponible

Available on Request

Q. Quelles sont les principales fonctionnalités du logiciel NetSuite POS & Retail Management ?

Fonctionnalités du logiciel NetSuite POS & Retail Management :

  • 360 degree view across all channels
  • Business intelligence and retail dashboards
  • CRM and loyalty management
  • Comprehensive transaction set
  • Easily receive, transfer and request inventory
  • Easy-to-use touch screen POS
  • Enterprise inventory visibility
  • Integrated credit, debit and gift card processing
  • Integrated ecommerce
  • Inventory and order management
  • Mobile POS
  • Pricing and promotion management
  • Process special orders, discounts and promotions
  • Returns and refunds tracking
  • Robust customer data capture
  • Supports the latest retail POS hardware and peripherals
  • Transaction processing independent of Internet

Q. Qui utilise NetSuite POS & Retail Management ?

Utilisateurs habituels du logiciel NetSuite POS & Retail Management :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues NetSuite POS & Retail Management est-il disponible ?

Nous n'avons pas d'informations sur les langues prises en charge par NetSuite POS & Retail Management.

Q. Quels sont les types de licence disponibles pour NetSuite POS & Retail Management ?

Types de licences disponibles pour NetSuite POS & Retail Management:

Abonnement

Q. NetSuite POS & Retail Management prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par NetSuite POS & Retail Management.

Q. Avec quelles applications NetSuite POS & Retail Management peut-il s'intégrer ?

Applications s'intégrant à NetSuite POS & Retail Management :

Bill.com, Deputy, Inzant Sales, LeaseQuery

Q. Quelles sont les ressources d'aide disponibles pour NetSuite POS & Retail Management ?

Nous n'avons pas d'informations sur les ressources d'aide disponibles pour NetSuite POS & Retail Management.