ConnectWise Automate
Automatisation informatique pour le monde informatique d'aujourd'hui
4,2 /5 (97 avis) Donnez votre avis !ConnectWise Automate - Présentation
Description du logiciel ConnectWise Automate
Améliorez l'efficacité de vos équipes informatiques et simplifiez chaque aspect de votre entreprise avec la surveillance et la gestion à distance flexibles de ConnectWise Automate. Bénéficiez d'une meilleure visibilité, supprimez les obstacles de livraison et augmentez le service sans augmenter les coûts grâce à une solution qui vous aide à maîtriser la découverte, la gestion, la correction, la surveillance et l'automatisation. Éliminez les angles morts dans vos environnements pris en charge, automatisez toutes les tâches de support informatique et prenez en charge davantage de points de terminaison sans avoir à vous tracasser ni à compter le nombre de collaborateurs présents.
ConnectWise Automate - Présentation
Prix
Types de licence
ConnectWise Automate - Fonctionnalités
Médias
ConnectWise Automate - Avis
ConnectWise Automate - Avis
By far the best RMM in the network of RMM
Overall, we have been happy with connectwise automate. After coming from Teamviewer, Connectwise is a very robust system that can do way more than we even have the knowledge or time to make happen. Very happy with the software itself.
Connectwise Automate
We are using Connectwise Automate for taking care of customers on a managed service contract.
CW only tool you need
We use this tool in our everyday work day and it helps us get organized for the day and throughout the day.
Should be call "Connectwise Autodraft"
The business is a con. They tell you they have a "guarantee" which they make impossible to obtain. will continue to bill you regardless fo whether the product works or not.
Extremely Powerful MSP Software
Automate is feature rich and I find it very easy to use. There's just so much that you can do to improve workflows and "automate" tasks. I highly recommend this for mature MSPs.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
By far the best RMM in the network of RMM
Avantages
The best part about Connectwise Automate is the amount of power that it has. We are able to deploy auto run scrips on our very critical infrastructure. The systems are always monitored for down time and automate sends out an alert any time there is an issue. The control console is easy to use and even non-technical users are able to remote into our customer's systems to see what they need. Scripting is robust to say the least.
Inconvénients
Ticketing is a challenge in this platform. It is included, but isn't a very customer friendly interface to work in. Tech support is a challenge to contact and they don't consider much an emergency for support purposes. Being cloud managed, we find that it is slow for time to time and requires a bit more patients than we would prefer. The management console is not Mac OS supported, so using this in an Apple environment can be challenging. You are limited to the web version and it's functions are limited.
Connectwise Automate
We are using Connectwise Automate for taking care of customers on a managed service contract.
Avantages
There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Inconvénients
Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
CW only tool you need
We use this tool in our everyday work day and it helps us get organized for the day and throughout the day.
Avantages
The format of the software and also how it keeps you updated to current events going on. The layout of the product is great and easy to understand.
Inconvénients
Some of the reporting is off but mostly it pretty accurate. Also noticed when a user is inside a ticket and they change it the notes disappear.
Should be call "Connectwise Autodraft"
The business is a con. They tell you they have a "guarantee" which they make impossible to obtain. will continue to bill you regardless fo whether the product works or not.
Avantages
The software has its pros (connectwise screenconnect is the only good thing). The automation will automatically restart services or auto-approve and apply windows update on a schedule. When it isn't crashing or causing servers to crash that is.
Inconvénients
It CONSTANTLY crashes. It will cause servers to crash. Only some automation features work. No support is ever avaaible to resolve issues. The ones that do respond don't know their own product.
Extremely Powerful MSP Software
Automate is feature rich and I find it very easy to use. There's just so much that you can do to improve workflows and "automate" tasks. I highly recommend this for mature MSPs.
Avantages
The automation that can be performed is amazing. This was deployed primarily on Windows machines. It does an incredible job at managing updates. The recent integration of Third Wall, though rough in the beginning, has made this the most powerful MSP software.
Inconvénients
The desktop software can be sluggish. Rolling out Third Wall was very rough. After working out all of the kinks it's makes some fantastic improvements and adds some much needed solutions. Physical machines need a display connected. This can be annoying.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
ConnectWise Automate - Prix
ConnectWise Automate - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
ConnectWise Automate - Fonctionnalités
ConnectWise Automate - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
ConnectWise Automate - FAQ
ConnectWise Automate - FAQ
Voici quelques-unes des questions fréquentes sur ConnectWise Automate.
Q. Quels sont les types de licence disponibles pour ConnectWise Automate ?
Types de licences disponibles pour ConnectWise Automate :
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel ConnectWise Automate ?
Nous n'avons pas d'informations sur les fonctionnalités de ConnectWise Automate.
Q. Qui utilise ConnectWise Automate ?
Utilisateurs habituels du logiciel ConnectWise Automate :
PME, Grandes entreprises, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues ConnectWise Automate est-il disponible ?
Langues dans lesquelles ConnectWise Automate est disponible :
anglais
Q. Quels sont les types de licence disponibles pour ConnectWise Automate ?
Types de licences disponibles pour ConnectWise Automate:
Gratuit, Abonnement
Q. ConnectWise Automate prend-il en charge les appareils mobiles ?
Appareils pris en charge par ConnectWise Automate :
iPhone, iPad
Q. Avec quelles applications ConnectWise Automate peut-il s'intégrer ?
Applications s'intégrant à ConnectWise Automate :
Altaro VM Backup, AuthAnvil, Autotask, CloudMonix, ConnectWise Control, ConnectWise Manage, IT Glue, MSP360 Backup, SolarWinds Passportal, Tigerpaw
Q. Quelles sont les ressources d'aide disponibles pour ConnectWise Automate ?
Ressources d'aide disponibles pour ConnectWise Automate :
Forum, Base de connaissances, FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo
Overall, we have been happy with connectwise automate. After coming from Teamviewer, Connectwise is a very robust system that can do way more than we even have the knowledge or time to make happen. Very happy with the software itself.