En savoir plus sur Kaseya VSA

Kaseya VSA est la solution avancée pour gérer et automatiser votre environnement informatique afin de vous aider à relever le défi. Avec VSA, les professionnels de l'informatique peuvent améliorer la fourniture de services et accroître l'efficacité informatique. Avec des conditions de paiement flexibles, des configurations facultatives, des capacités de domaines multiples, sur le cloud et sur site, les organisations informatiques de toutes tailles peuvent bénéficier des avantages de la gestion informatique de niveau grande entreprise.

VSA propose également certaines des solutions les plus puissantes de RMM, conçues avec les outils dont vous aurez besoin pour gérer une organisation informatique performante. VSA est équipé de contrôle à distance, gestion des correctifs, audit, surveillance, AV/AM et sauvegarde. Conçu autour d'un puissant moteur d'automatisation pour vous faire gagner du temps et de l'argent.


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Kaseya VSA ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Kaseya VSA

4,1 (199)
VS.

À partir de

4,00 $US
mois
99,00 $US
mois

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

127
112

Intégrations

35
3

Simplicité d’utilisation

3,6 (199)
4,1 (74)

Rapport qualité-prix

3,7 (199)
4,1 (74)

Service client

3,6 (199)
4,0 (74)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis

Note globale

4,1 /5
(199)
Rapport qualité-prix
3,7/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
3,6/5
Support client
3,6/5

Vous avez déjà Kaseya VSA ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 199
Daniel
Daniel
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Effective systems management on a budget

Publié le 17/11/2017

Remote access, patch management, software/hardware auditing, asset management, VSA does everything...

Remote access, patch management, software/hardware auditing, asset management, VSA does everything we need it to!

Avantages

Kaseya VSA offers functionality similar to SMS/SCCM or LanDesk at a fraction of the cost. In addition, it includes options for additional endpoint protection management.

Inconvénients

I was not able to get the VSA front-end working on our shared IIS server, I ended up creating a separate VM for VSA which is pretty trivial but it's one more host to manage. I probably should have just contacted Kaseya Support for assistance, but since I had licenses and VM host overhead available, the most expedient solution was just to create a new VM just for VSA.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

The Kaseya lego kit

Publié le 17/01/2020

We manage almost 8000 of our customers machines. On almost all servers we run monitoring to alert...

We manage almost 8000 of our customers machines. On almost all servers we run monitoring to alert us to issues, like disk space problems, services not running or certain eventlogs popping up. Here the lego building part of Kaseya is obvious. You get the rough shape to help you set up, but you determine what machine needs what monitoring. You polish the whole in the right shape.
We have good security options with Webroot, Malwarebytes and Patch Management as most important parts. We have remote access when we need it and can investigate problems without having to bother users and take over the machine a few times a day. Then there's the luxury of running commands, or agent procedures as Kaseya calls them, in a heartbeat. You can automate cleanups by tying monitor alerts to commands. In the past this could take you weeks to setup and maintain properly, but that task is mostly done by Policy Management now. You setup the roles per group, do they need monitoring, antivirus, patch managent, etc, etc and Policy Management does it all. Unfortunately there is no complete coverage for all Kaseya options, but in our case it's about 80 to 90% and that saves hours and hours....
All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. What would I do.... :-)

Avantages

- You can build a whole lot of automation with their building blocks;
- The depth of information should cover your needs;
- New leadership has taken some time to reform the company, but is now running full speed ahead;
- The potential of venture capital is a big benefit to what they can do, if you make them see the need.

Inconvénients

- Old building blocks have lived on too long (this year is supposed to be the big clean-up);
- The mix of old parts (up to 20 years old) and very recent changes in limited places is confusing;
- Support can be great, but usually takes a few days to get up to speed on technical challenges;
- Integrations of Antivirus are limited and the Kaspersky Anti Virus option will cost you a lot of time;

Michael
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

The most buggy and useless pile of nonsense code in existence.

Publié le 07/04/2021

BUGGY, enough to drive anyone crazy. Take the tree structure drill down... They're actually drill...

BUGGY, enough to drive anyone crazy. Take the tree structure drill down... They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree, you've got to scroll like mad for an hour through everything you didn't want expanded, just to re-find what you WANTED expanded. Tons of applets in the program simply don't do work at all. The "Discovery" app, which should identify all devices on a given network actually can't identify anything that doesn't already have the Kaseya management agent on it, making deployment a totally manual process. The network monitor doesn't provide any meaningful information, just sends you thousands of emails telling you it failed.

Avantages

Not one single "feature" is at all likeable.

Inconvénients

Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to function correctly, they just tell you "it's a known issue, we're working on it" The product has been out for over ten years, but they're working on it. One you pay them, say goodbye to that money, and they will never fix it. Why should they, you already paid them, so they have zero incentive.

Alternatives envisagées 

ConnectWise ScreenConnect

Pourquoi passer à Kaseya VSA

Forced to use it as part of the franchise.
Utilisateur vérifié
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Powerful RMM Solution, if a bit complex.

Publié le 17/03/2022

Avantages

Kaseya VSA pulls together a powerful suite of tools for RMM. Scripting is extremely powerful, but you'll need to learn the "VSA way" instead of being able to easily pull a PowerShell script from some other source. The reporting capabilities allow us to easily report on almost any data collected for monitored devices.

Inconvénients

VSA's interface really needs a modern web UI overhaul. The company seems to be making progress to at least provide a consistent look with fonts, icons and imagery, however progress is slow and it needs a lot more "love" from the design team.

In this same process, there is a TON you can do with the solution, however data is often scattered across multiple tabs and sections in order to find everything you need. Often when working with clients, I'd have to move to several sections to find all needed details for a single device. It is all there, but I would love to see it streamlined.

Josemaria
Josemaria
Note globale
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Best tool for Sysads!

Publié le 28/01/2019

Super happy to have this tool. It makes life funu for our IT office which makes them even more...

Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive. :)

Avantages

Best feature... remote access to end-points! This allowed our small helpdesk team us to monitor and manage hundreds of end points (mostly desktops) all over different sites. No need to physically go to the office to install a patch or troubleshoot.

Also, it was very useful for our hardware and software inventory. The reports are easy to generate and use especially for budget decisions.

We get to monitor also unauthorised software, and sometimes, with the consent of the respective pc users, we get to monitor their pc activity in real-time.

Plus! It supports all our devices (mac to pc and even linux, iOS and android).

Inconvénients

Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

Afficher 5 avis sur 199 Lire tous les avis

Kaseya VSA - FAQ

Voici quelques-unes des questions fréquentes sur Kaseya VSA.

Types de licences disponibles pour Kaseya VSA :

  • À partir de : 4,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Kaseya VSA :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Kaseya VSA est disponible :

allemand, anglais, français, néerlandais

Appareils pris en charge par Kaseya VSA :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Kaseya VSA :

Accelo, Acronis Cyber Backup, Addigy, Autotask PSA, BMS, Bitdefender GravityZone, Bitium, Cherwell Service Management, Cisco, CloudRadial, ConnectWise PSA, Cortado MDM, Cronofy, Datto SIRIS, IT Glue, Jira, Malwarebytes Endpoint Protection, Narmada, PROMYS, PagerDuty, QuickBooks Online Advanced, QuoteWerks, Simplesat, SmileBack, ThreatLocker, Tigerpaw Software, Traverse, Trend Micro, Unitrends Backup, Unitrends MSP, VMware, Vorex, Webroot Business Endpoint Protection, Xero, Zendesk Suite

Ressources d'aide disponibles pour Kaseya VSA :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Kaseya VSA.