--- description: Kaseya VSA : qu'en pensent les utilisateurs ? Lisez les avis sur Kaseya VSA, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kaseya VSA - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de monitoring de sites web](/directory/113/website-monitoring/software) > [Kaseya VSA](/software/91114/kaseya-vsa) # Kaseya VSA Canonical: https://www.getapp.fr/software/91114/kaseya-vsa Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/91114/kaseya-vsa?page=2) > Kaseya VSA est votre solution complète pour fournir des services informatiques à grande échelle, que vous soyez un service informatique interne ou un MSP (Managed Services Provider). VSA offre la meilleure expérience pour le technicien avec Kaseya Live Connect et des offres de support pour la surveillance Patch, AV/AM et plus encore. > > Conclusion : 207 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 207 Avis | | Simplicité d’utilisation | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Kaseya - **Pays**: Miami, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, français, néerlandais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Belgique, Canada, Danemark, Inde, Irlande, Luxembourg, Malaisie, Mexique, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines, Royaume-Uni, Singapour, Suisse, Suède, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Alertes de seuil - Alertes en temps réel - Alertes/Notifications - Alerts/Escalation - Analyse de la vulnérabilité - Analyse de machines vituelles - Antivirus - Assistance à distance - Audit des problèmes - Authentification - Authentification à 2 facteurs - Autorisations basées sur les rôles - Champs personnalisables - Chat en temps réel - Chat et messagerie ## Intégrations (44 au total) - Accelo - Addigy - Autotask PSA - BMS - BVoIP - Bitdefender GravityZone - BrightGauge - Cherwell Service Management - Cisco Crosswork Network Services Orchestrator (NSO) - CloudRadial - ConnectBooster - ConnectWise PSA - Cortado MDM - Cronofy - Customer Thermometer ... et 29 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de monitoring de sites web](https://www.getapp.fr/directory/113/website-monitoring/software) ## Catégories connexes - [Logiciels de monitoring de sites web](https://www.getapp.fr/directory/113/website-monitoring/software) - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) - [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software) - [Logiciels d'analyse de réseau](https://www.getapp.fr/directory/480/network-monitoring/software) - [Logiciels DCIM](https://www.getapp.fr/directory/277/data-center-management/software) ## Logiciels similaires 1. [N-central](https://www.getapp.fr/software/1999255/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.getapp.fr/software/109249/n-sight) — 4.3/5 (203 reviews) 3. [Syncro](https://www.getapp.fr/software/2047491/syncro) — 4.6/5 (149 reviews) 4. [IT Glue](https://www.getapp.fr/software/113707/itglue) — 4.6/5 (342 reviews) 5. [SuperOps](https://www.getapp.fr/software/2050597/superopsai) — 4.6/5 (65 reviews) ## Avis ### "Overall positive experience with Kaseya so far, but getting down to brass tacks." — 4.0/5 > **Brett** | *2 août 2018* | Design | Taux de recommandation : 7.0/10 > > **Avantages**: I very much like Kaseya VSA's patch management capabilities, discovery, remote control and Live Connect, as well as the many integrations with 3rd party products. VSA has made troubleshooting and reporting on ours and our customer's networks exponentially easier. I like that Kaseya is plotting out a roadmap to a software version that encompasses all aspects of Managed IT Services, and am looking forward to the next release. > > **Inconvénients**: I am not particularly fond of Kaseya's Cloud Backup integration with Acronis, and while customer support was exceptionally good prior to our purchase, and for almost the next full year after, it seems that there have been some internal changes of late. We've had 4x account representatives in the 1.5 years we've been using VSA, and this last fellow just isn't cutting it. I've also noticed that our version (permissions) to the SAAS VSA do not reflect the same dashboard as others and getting features added or removed has been a process. > > This software allows my company to support and manage the networks, workstations, servers, and technology of our customers. It allows our technicians to remotely access and administer customer systems, automate maintenance tasks, monitor security and end user behavior, and also gives us a direct link into Kaseya's BMS product for support desk access with direct customer asset access and information. It has saved us many labor hours through automation of system patching and simple end user request or issue resolution. ----- ### "Great Product" — 5.0/5 > **RJ** | *25 janvier 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine. > > **Inconvénients**: The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great. > > I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs. Kaseya is a must for your business. They can scale with you as you grow your business too. ----- ### "The most buggy and useless pile of nonsense code in existence." — 1.0/5 > **Michael** | *7 avril 2021* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: Not one single "feature" is at all likeable. > > **Inconvénients**: Mostly it doesn't work, that is to say, it doesn't do what it's supposed to. When you ask support how to get a part of the app to function correctly, they just tell you "it's a known issue, we're working on it" The product has been out for over ten years, but they're working on it. One you pay them, say goodbye to that money, and they will never fix it. Why should they, you already paid them, so they have zero incentive. > > BUGGY, enough to drive anyone crazy. Take the tree structure drill down... They're actually drill UP, in that if you click ANYTHING, every "+" in the tree expands. If there are 300 customers in the tree, you've got to scroll like mad for an hour through everything you didn't want expanded, just to re-find what you WANTED expanded. Tons of applets in the program simply don't do work at all. The "Discovery" app, which should identify all devices on a given network actually can't identify anything that doesn't already have the Kaseya management agent on it, making deployment a totally manual process. The network monitor doesn't provide any meaningful information, just sends you thousands of emails telling you it failed. ----- ### "Great software for our IT department. Increased productivity by 100%" — 4.0/5 > **Joe** | *16 novembre 2017* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and very reliable. Love the remote access tools to keep track of all the systems in the office. Weather it be patch management, cloud backup. deploying software or just remote desktop support Kaseya has it all\! If my user base is in or out of the office at a client site, Kaseya is there to help manage their computers with just a click\! > > **Inconvénients**: Kaseya support is sometimes slow to respond and resolve tickets at times. I'm not sure if its a language barrier, or maybe I am just not explaining the issues clearly it usually takes a few attempts over a couple of days to get a resolution to an issue, > > Helps my IT staff with their day to day work making them more productive ----- ### "4 out of 5 - Customer Support needs improvement" — 4.0/5 > **Michael** | *29 juin 2016* | Taux de recommandation : 10.0/10 > > **Avantages**: Automation Ease of use Fully Featured Great integration > > **Inconvénients**: Customer support is terrible. Purchasing new agent licenses is a pain in the butt. you have to contact a rep, they have to build a quote, you approve the quote, they send the request to tech to generate your licenses. now you have to pay them 3 time or 4 time a month for multiple agreements. They should have a shopping cart, that auto-generates the licenses, or better yet, an unlimited pay for what you use model. > > Kaseya is the most powerful Remote Monitoring and Management (RMM) software available on the market. It's easier to use than its competitors and it has the most robust Agent Procedure and scripting engine. ----- Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/91114/kaseya-vsa?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91114/kaseya-vsa) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées