Agorapulse

Agorapulse

Une plate-forme unique pour gérer votre page Facebook

4.7/5 (213 avis)

Agorapulse - Présentation

Agora Pulse aide aussi votre community manager à modérer le mur de votre page et mesure vos résultats avec des fonctionnalités innovantes de tracking et reporting. C'est donc une boîte à outils très complète pour vos community managers et marketers.

Fonctionnalités phares :

1- Apps marketing Facebook clés en main (Quiz, Instant wins, Contests, Sweepstakes et Coupons)
2- Modération automatique du mur, notifications e-mail en temps réel, publications programmées
3- Classement et qualification des fans (téléchargez votre fanbase en .csv)
4- Comparez votre page avec celles de vos concurrents et mesurez les performances de vos posts
5- trackez votre impact, clics, leads...

Prix

À partir de
99,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Allemagne, Inde, Japon, Amérique latine, Afrique et Moyen-Orient

Langues

anglais, français, portugais, espagnol

Agorapulse - Avis

Note globale
4.7/5
98% d'avis positifs
153
Excellent
55
Très bien
4
Moyen
1
Médiocre
0
Mauvais
Rachel G.
Traduire avec Google Translate

Sprout Social Should Watch Out!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/10/2019
Provenance de l'avis : GetApp

Avantages

The AgoraPulse interface is clean and user-friendly, which makes training new hires an extremely simple process. I appreciate that I can curate content in the Queue, schedule evergreen and original content, manage all my clients' comments and DMs, and listen for brand mentions all in one software. I especially appreciate the ability to respond to Facebook Reviews, as well as save replies templates and hashtag lists - which are huge time savers. The Unified calendar view is great, and reminds me of CoSchedule's calendar view. AgoraPulse also has a number of features coming down the pipeline which will make this software a direct contender with Sprout Social, which is arguably one of the most expensive and feature-rich SMMSs out there right now. Overall, AgoraPulse has saved my team a great deal of time, at a fraction of what it would cost us to use Sprout Social.

Inconvénients

It's disappointing that AgoraPulse doesn't offer publishing and monitoring for Pinterest at the moment (something I hope they change very soon). The lack of an in-platform photo editor has made life a bit difficult for my team. Slack and Feedly are also not directly integrated into the AgoraPulse's interface for notifications or quick content curation, which is something that Sprout Social and CoSchedule do very well. Once AgoraPulse offers API access to other applications (something that they have planned), I will be a very happy camper.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Karen K.
Traduire avec Google Translate

Best social media management software I've ever used

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 19/09/2019
Provenance de l'avis : GetApp

Awesomesauce.

Avantages

I manage day-to-day posting on 12 social media accounts, both for my own clients and for another agency. I've worked with lots of platforms, but I specifically have a lot of daily experience with Hootsuite and Buffer. Earlier this year I finally got fed up with Hootsuite's streams, it was so frustrating trying to manage comments and feedback, and I was missing things all over the place. I started actively looking for an alternative, and found Agorapulse, which I'd never heard of. After 6 months of regular use, I can say that it is hands down the best social management software I've ever used.

Why? A short list.
-See all your comments and questions for all your accounts, all in once place. Crazy easy.
-Beautiful reports for free.
-Totally intuitive interfaces that save precious seconds and minutes when your running through a pile of social posts -- ie you can tab through dates, tab through UTM parameters, it's so fast and it feels like the people who built it have actually posted to social media on a regular basis.
-The duplicate option is fantastic and carries over UTM parameters so you only have to change the source if you're tracking analytics on the same post across several channels.
-It's really nice to look at, too, and I don't constantly curse the software.

I know five-star reviews are lame, but this is a five-star product. I recommend it all the time. Hootsuite has some real competition.

Inconvénients

Honestly, it's pricey for a social media management solution. But I pay it because I think it's the best option on the market. Probably not for dabblers, but for anyone working on social on a regular basis, it will be worth it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Olivia M.
Traduire avec Google Translate

Time Saver Extraordinaire

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 04/09/2019
Provenance de l'avis : GetApp

Acquiring AgoraPulse has made social media management a legitimate subject for our board. Prior to its use, social media had been allowed to laspe on most platforms for months. We simply had no volunteers to consistently run the various accounts. Another was a lack of password consolidation.

AgoraPulse makes it possible to have volunteers create copy that needs to be approved, all without a high level of interaction or intrusion into the workday. It also means we don't have to change passwords on all of our accounts each time a volunteer leaves.

The "Listening" feature also provides a great deal of research to mold content creation and establish solid networking connections. Previously, social media was thought of in terms of efficiency rather than effectiveness. Overall, we are very satisfied.

Avantages

Namaste. One of the biggest issues facing non-profit organizations concerns time management. Staff and volunteers are often swamped with administrative tasks or work on the ground, so social media falls through the cracks.

This was the case with our non-profit, Powering Potential. For us, AgoraPulse is a time saver. Managing our social media accounts through one easily accessible interface shifted the entire perception of why online publicity is viable. Before AgoraPulse, social media was seen mostly as a "black hole task" that absorbs time and money with no foreseeable benefit. Now social media can be handled in a fraction of the time and without the headaches.

Inconvénients

This is likely a simple fix, but the login is wonky. There doesn't seem to be an option to stay logged in to avoid the program opening up two separate tabs - the original AgoraPulse screen with the robot icon at the bottom and the next tab that will contain the login box after you hit "Log in." You are always forced to close the first tab manually. I also prefer the desktop version to the phone app regarding ease of use. At times, the app froze on my phone screen.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Maddy W.
Traduire avec Google Translate

Used every day at post-secondary institution, very user friendly!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 28/08/2019
Provenance de l'avis : Capterra

We have a huge group of people with different levels of expertise using this program across many different sub-departments. I have found that the customer service paired with the easy-to-use interface unmatched when using a site like this.

Avantages

Agorapulse is a very user friendly site that allows for everyone on my social media team to easily use it. The functionality is unmatched, after using other sites previously it's easily the most straight forward and accessible. I love the ability to post on multiple accounts at once, monitor what is being said about our services and work collaboratively with my team through here.

Inconvénients

The only downfall that I can find is the inability to respond to DM's on Instagram. However, this is not because of Agorapulse, but rather the API of Instagram itself. It's just something to be mindful of if this is something that you want included as this is not possible at this time.

Traduire avec Google Translate

Réponse de AgoraPulse

Hi there Maddy,

I'm thrilled to hear that the combo of our functionality and support is doing well for your team at Brock. We aim to be an easy-to-use social media management tool for marketers of all abilities :)

I hope on a daily basis that Instagram's API becomes less restrictive so that we can offer the ability to respond to DMs, etc. Once those features are allowed, we'll be sure to offer them as soon as humanly possible.

Warm regards,
Lisa at Agorapulse

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Matt T.
Traduire avec Google Translate

Recommending AgoraPulse for Social Media Management Platform

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 27/08/2019
Provenance de l'avis : Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Avantages

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Inconvénients

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Traduire avec Google Translate

Réponse de AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Agorapulse - Prix

À partir de
99,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Small
39€/mois
Jusqu’à 1 profil social
3 utilisateurs

Medium
79€/mois
Jusqu’à 10 profils sociaux
Jusqu’à 3 utilisateurs
Applications jeux-concours disponibles

Large
159€/mois
Jusqu'à 25 profils sociaux
Jusqu'à 6 utilisateurs

Enterprise
239€/mois
Jusqu'à 40 profils sociaux
Jusqu'à 12 utilisateurs

Vous pouvez ajouter un utilisateur supplémentaire pour 39€/mois/utilisateur.

Agorapulse - Fonctionnalités

  • Analyse de campagne
  • Analytique de l'engagement
  • Gestion de contenu
  • Intégration des médias sociaux
  • Marketing multicanal
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Tableau de bord d'activités

  • API
  • Analyse en temps réel
  • Données en temps réel
  • Email Marketing Management
  • Gestion des campagnes
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Modèles personnalisables
  • Stratégie de marque personnalisable
  • Tests A/B

Plus d'informations sur Agorapulse

Agorapulse - Principales fonctionnalités

Avantages

Grande marque, PME ou Agence, animez vos Pages Facebook à l’aide d’Applications jeux-concours, qualifiez vos fans, mesurez vos performances.

Agorapulse - FAQ

Voici quelques-unes des questions fréquentes sur Agorapulse.

Q. Quels sont les types de licence disponibles pour Agorapulse ?

Types de licences disponibles pour Agorapulse :

À partir de: 99,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Small
39€/mois
Jusqu’à 1 profil social
3 utilisateurs

Medium
79€/mois
Jusqu’à 10 profils sociaux
Jusqu’à 3 utilisateurs
Applications jeux-concours disponibles

Large
159€/mois
Jusqu'à 25 profils sociaux
Jusqu'à 6 utilisateurs

Enterprise
239€/mois
Jusqu'à 40 profils sociaux
Jusqu'à 12 utilisateurs

Vous pouvez ajouter un utilisateur supplémentaire pour 39€/mois/utilisateur.

Q. Quelles sont les principales fonctionnalités du logiciel Agorapulse ?

Nous n'avons pas d'informations sur les fonctionnalités de Agorapulse.

Q. Qui utilise Agorapulse ?

Utilisateurs habituels du logiciel Agorapulse :

Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues Agorapulse est-il disponible ?

Langues dans lesquelles Agorapulse est disponible :

anglais, français, portugais, espagnol

Q. Quels sont les types de licence disponibles pour Agorapulse ?

Types de licences disponibles pour Agorapulse:

Abonnement

Q. Agorapulse prend-il en charge les appareils mobiles ?

Appareils pris en charge par Agorapulse :

Android, iPhone, iPad

Q. Avec quelles applications Agorapulse peut-il s'intégrer ?

Applications s'intégrant à Agorapulse :

Facebook, Instagram, LinkedIn, Twitter

Q. Quelles sont les ressources d'aide disponibles pour Agorapulse ?

Ressources d'aide disponibles pour Agorapulse :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo

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