Agorapulse - Prix, fonctionnalités, avis et comparateur de logiciels

Agorapulse

Une plate-forme unique pour gérer votre page Facebook

4.7/5 (82 avis)

Agorapulse - Présentation

Agora Pulse aide aussi votre community manager à modérer le mur de votre page et mesure vos résultats avec des fonctionnalités innovantes de tracking et reporting. C'est donc une boîte à outils très complète pour vos community managers et marketers.

Fonctionnalités phares :

1- Apps marketing Facebook clés en main (Quiz, Instant wins, Contests, Sweepstakes et Coupons)
2- Modération automatique du mur, notifications e-mail en temps réel, publications programmées
3- Classement et qualification des fans (téléchargez votre fanbase en .csv)
4- Comparez votre page avec celles de vos concurrents et mesurez les performances de vos posts
5- trackez votre impact, clics, leads...

Prix

À partir de
$49/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Chine, Europe et 5 autres, Allemagne, Inde, Japon, Amérique latine, Afrique et Moyen-Orient

Langues

anglais, français, portugais, espagnol

Agorapulse - Avis

Note globale
4.7/5
98% d'avis positifs
59
Excellent
21
Très bien
1
Moyen
1
Médiocre
0
Horrible
Traduire avec Google Translate

An affordable solution with great support

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 26/11/2018
Provenance de l'avis

Avantages

In our search for a means to manage our extremely busy social media presence better, we had tried Agorapulse several times over the last four years. We’d always loved it but, as a voluntary organisation with a tiny income, couldn’t justify the spend. We tried many other solutions but, having still not found the right one, decided to give Agorapulse another trial. We weren't disappointed.

The developers listen to their customers and are constantly tweaking and updating the platform. This means it now serves our needs much better.

The interface is easy to set up and easy to use.

The inbox feature is one the biggest benefits for us. We can work through our many messages, comments, replies etc more easily in the single platform. It’s put an end to the times where different volunteers found themselves submitting detailed responses to the same queries at the same time! Being able to allocate interactions over to another team member ensures important responses and queries don’t get missed or they get directed to the right person.

Cross platform publishing in Agorapulse is great! Being able to compose a single status in one place for several social media accounts is a must - but Agorapulse takes this further, allowing you to fully tweak the status for each platform. No more sending statuses full of irrelevant @s and #s to Facebook because we’re in a rush and don’t want to write it twice!

Scheduling works really well with different options available to help you spread your messages more effectively. The ability to schedule posts by interval is a particularly useful feature. Being able to specify and exact time and date for a repeat post is also really helpful.

The listening features are helpful. We’re now spotting many things we were previously missing and not responding to, improving our engagement with our users.

Customer service is easy to access, with a fast and genuinely friendly and helpful response. Developers encourage feedback and take action on customer requests.

As a voluntary organisation, pricing is a big issue to us. Agorapulse is very well priced for what it offers. Great value!

Inconvénients

The only cons are little tweaks which would make Agorapulse even easier to use for us.

Finding scheduled items to amend can be diffficult if you have a lot of them set up. The calendar helps but a search feature would help more!

Due to the nature of our work (we get a lot of very personal messages) it would be very useful to us to edit user permissions, enabling full access to everything but private messaging. This would allow us to increase our volunteer base.

Réponse de AgoraPulse

Hi there Sas,

Thank you so much for sharing your Agorapulse experience. I love that you're making great use of our per-network editing feature -- where you can crosspost content but tweak it for say, Facebook v. Twitter.

I hope you continue to find great value in our tool and support. Thanks again for writing about how this social media management tool has helped your volunteer organization.

Warm regards,
Lisa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Amazing product with amazing team

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25/07/2018
Provenance de l'avis : Capterra

Flexibility. Transparency. Productivity. Excellent customer service. Love this tool. It is a must for any company doing social media.

Avantages

Easy to use and fantastic customer service. AgoraPulse offers flexibility & is more than just a scheduling tool. Their CRM functionality is very powerful. The free mobile app ensures we are always on top of our clients conversations. The entire system is built on user requests so everything is there that is needed. When you have a question the team are super responsive and helpful. Highly recommend this tool.

Inconvénients

Still waiting for the LI api to let AgoraPulse pull through the analytics. There is nothing we don't like about the software.

Réponse de AgoraPulse

Jessica,
Thanks so much for loving our "all-in-one" software -- and our support team! LinkedIn reports are coming sooner than you think -- stay tuned or subscribe to our Product Release Log to get updated (agorapulse.releasenotes.io).
Thanks again for the Agorapulse love,
Lisa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

It foots the bill!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 15/03/2018
Provenance de l'avis : Capterra

Avantages

It effectively posts to Facebook, Twitter and Instagram with relative ease. It has useful reports about page views generated and audience statistics. It has an app to compliment the desktop version. The customer service email reps are responsive although I didn't need them much. It's easy enough to add or delete different platforms for which to post. There is a record of every post made. It informs of comments and allows for replies to the comments.

Inconvénients

The company is based in Paris, France. This international ACH activity caused my USA bank to flag and block the original attempts by the vendor to rightfully debit our business checking account. It took some time to contact my bank and request approval for the international ACH transactions. Once that was established, billing was no problem. The mobile app doesn't allow posting to multiple platforms simultaneously. The reports generated are useful but possibly excessive or redundant because some of the same data is available for free from within a Facebook Business Manager account.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

The (almost) best Social Media publishing platform

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/11/2018
Provenance de l'avis

Avantages

-Dashboard is perfectly organized and you can see exactly what you need to address (comments, messages, likes) in real time, for each channel.
-Reports are a delight. So easy to understand that you do not need to "translate" them for other departments to understand. You can submit them as they are.

Inconvénients

-You cannot publish videos to Instagram or LinkedIn (yet)
-If you publish a GIF file as an image, none of the channels will take it as such. You would have to publish it as a video, and then you face the restrictions mentioned earlier.

Réponse de AgoraPulse

Hi Andrés,

Thanks so much for writing this review. I'm glad that our dashboard and reports allow you to save time and get to what you really need to see and explain.

We know that posting video to Instagram and LinkedIn is becoming increasingly important to our customers. As such, we're working on ways to bring this to our platform -- no firm dates yet, but we will launch it as soon as we're able.

All the best,
Lisa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

The best tool for Social Media management!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 28/03/2018
Provenance de l'avis : Capterra

The benefit is having all the social media accounts in one place.

Avantages

This is the best social media management tool in the market. I love how all the notifications are in one place and you can see who is sending messages or commenting without login to different social media accounts. Also, it will notify you when somebody mentions you.

Inconvénients

Pricing is the worst obstacle. Cost per month for their small business package with 10 accounts is way too much money. It isn't competitive with other services in the market.

Réponse de AgoraPulse

Hi Carlos,

So glad you love our social inbox! I find it so handy to manage my gazillion social accounts.

Regarding price, we may seem steep for a tool if you just use it for publishing or just catching comments, or only reports. But for a tool that gives you unlimited publishing, unlimited monitoring, and unlimited reports (and an amazing customer service team), it is quite competitive with the leading tools out there.

My best,
Lisa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10

Agorapulse - Prix

À partir de
$49/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Small
39€/mois
Jusqu’à 1 profil social
3 utilisateurs

Medium
79€/mois
Jusqu’à 10 profils sociaux
Jusqu’à 3 utilisateurs
Applications jeux-concours disponibles

Large
159€/mois
Jusqu'à 25 profils sociaux
Jusqu'à 6 utilisateurs

Enterprise
239€/mois
Jusqu'à 40 profils sociaux
Jusqu'à 12 utilisateurs

Vous pouvez ajouter un utilisateur supplémentaire pour 39€/mois/utilisateur.

Agorapulse - Fonctionnalités

  • Analyse de campagne
  • Analytique de l'engagement
  • Gestion de contenu
  • Intégration des médias sociaux
  • Marketing multicanal
  • Marketing sur les réseaux sociaux
  • Marquage
  • Monitoring
  • Rapports et statistiques
  • Tableau de bord d'activités

  • API
  • Analyse en temps réel
  • Données en temps réel
  • Gestion des campagnes
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Modèles personnalisables
  • Stratégie de marque personnalisable
  • Tests A/B

Plus d'informations sur Agorapulse

Agorapulse - Principales fonctionnalités

Avantages

Grande marque, PME ou Agence, animez vos Pages Facebook à l’aide d’Applications jeux-concours, qualifiez vos fans, mesurez vos performances.

Agorapulse - FAQ

Voici quelques-unes des questions fréquentes sur Agorapulse.

Q. Quels sont les types de licence disponibles pour Agorapulse ?

Types de licences disponibles pour Agorapulse :

À partir de: $49/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Small
39€/mois
Jusqu’à 1 profil social
3 utilisateurs

Medium
79€/mois
Jusqu’à 10 profils sociaux
Jusqu’à 3 utilisateurs
Applications jeux-concours disponibles

Large
159€/mois
Jusqu'à 25 profils sociaux
Jusqu'à 6 utilisateurs

Enterprise
239€/mois
Jusqu'à 40 profils sociaux
Jusqu'à 12 utilisateurs

Vous pouvez ajouter un utilisateur supplémentaire pour 39€/mois/utilisateur.

Q. Quelles sont les principales fonctionnalités du logiciel Agorapulse ?

Nous n'avons pas d'informations sur les fonctionnalités de Agorapulse.

Q. Qui utilise Agorapulse ?

Utilisateurs habituels du logiciel Agorapulse :

Grandes entreprises, Entreprises de taille moyenne, Organismes à but non lucratif, PME

Q. Dans quelles langues Agorapulse est-il disponible ?

Langues dans lesquelles Agorapulse est disponible :

anglais, français, portugais, espagnol

Q. Quels sont les types de licence disponibles pour Agorapulse ?

Types de licences disponibles pour Agorapulse:

Abonnement

Q. Agorapulse prend-il en charge les appareils mobiles ?

Appareils pris en charge par Agorapulse :

Android, iPhone, iPad

Q. Avec quelles applications Agorapulse peut-il s'intégrer ?

Applications s'intégrant à Agorapulse :

Facebook, Instagram, LinkedIn, Twitter

Q. Quelles sont les ressources d'aide disponibles pour Agorapulse ?

Ressources d'aide disponibles pour Agorapulse :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo

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