Gusto

Gusto facilite la gestion des salaires, des avantages sociaux et des ressources humaines.

4,7 /5 (2546 avis) Donnez votre avis !

Gusto - Présentation

Description du logiciel Gusto

Gusto est une plateforme en ligne moderne destinée au personnel qui aide les petites entreprises à s'occuper de leurs équipes. En plus d'un service complet de paie, Gusto propose des outils d'assurance maladie, d'invalidité, d'expertise en ressources humaines et de gestion d'équipe. Gusto possède actuellement des bureaux à Denver, San Francisco et New York, qui offrent leurs services à plus de 100 000 entreprises à l'échelle nationale.

Gusto - Présentation

Prix

À partir de
25,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Gusto - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Médias

Gusto run payroll
Gusto benefits administration
Gusto 401(k) plans
Gusto workers' comp
Gusto time tracking
Gusto state tax management
Vidéo de Gusto Vidéo de Gusto Capture d'écran pour Gusto : Gusto run payroll Capture d'écran pour Gusto : Gusto benefits administration Capture d'écran pour Gusto : Gusto 401(k) plans Capture d'écran pour Gusto : Gusto workers' comp Capture d'écran pour Gusto : Gusto time tracking Capture d'écran pour Gusto : Gusto state tax management

Gusto - Avis

Note globale
4,7
/
5
Excellent
1909

Très bien
511

Moyen
82

Médiocre
16

Mauvais
28

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité d'utilisation
4,7
Support client
4,5
95% des utilisateurs recommandent cette application
Alicia D.

I’m an employment lawyer and I consistently recommend Gusto to my clients

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.


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Michael J.

The best online payroll provider I have ever used


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Maria C.

SOFTWARE

It has been a life saver. I hate doing payroll and they do all the work for us.


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Bryan H.

Terrible customer service, average system, Predatory Lender

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.


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Karen A.

Great Payroll Processing Platform for Small Businesses

Overall Gusto has been great for our company. We save time and money handling payroll in-house, as opposed to paying an outside service to do it for us. And we have peace of mind that Gusto is there to support us when/if we need it.


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Alicia D.
Secteur d'activité: Services juridiques
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

I’m an employment lawyer and I consistently recommend Gusto to my clients

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 12/06/2020
Provenance de l'avis : Capterra

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Avantages

Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Inconvénients

I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Michael J.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

The best online payroll provider I have ever used

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 19/06/2020
Provenance de l'avis : Capterra

Avantages

Gusto is extremely simple and quick to configure, and speedy to run payrolls—even custom payrolls or additional payrolls—during the month. It has been an incredibly user-friendly and intuitive solution for someone not familiar with accounting or payroll processes.

Inconvénients

I have had nothing but success with Gusto. No issues, no payroll processing problems, nothing. They pull funds Monday for Friday pay, which might be a long gap, but also offer a shorter payroll process, where you can pull funds Wednesday for Friday pay . . . I just haven't configured that shorter process yet.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Maria C.
Secteur d'activité: Médias de diffusion
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

SOFTWARE

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/08/2020
Provenance de l'avis : Capterra

It has been a life saver. I hate doing payroll and they do all the work for us.

Avantages

The ease in which we can enter and keep track of payroll issues.

Inconvénients

Insurance issues need to be explored so that we have more to offer our employees.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Bryan H.
Secteur d'activité: Bureau exécutif
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Terrible customer service, average system, Predatory Lender

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 11/09/2019
Provenance de l'avis : Capterra

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.

Avantages

This is one of the many common low-cost self-service payroll solutions. It allows you to pay your Employees and Contractors and handles virtually all of the taxes and processing of payments to the taxing authorities. The interface is on par with the many other UX/UI's in the industry. As is industry standard, Employees are emailed all end of year documents automatically. The company also offers access to two-day payroll processing.

Inconvénients

Customer Service is terrible - an absolute nightmare. When mistakes are made by Gusto, they are hard, if not impossible to fix and/or get them to admit to. The firm has attempted (and mostly failed to my knowledge) to enter the higher margin HR platform and benefits fold. The firm has also just begun predatory lending at rates advertised as 1% which are actually as high as 45.63% (per their own fine print). The Customer Service in this area (from my limited exposure) provides misleading at best and false at worst information. This used to be a great firm, but there was an initial turning point where it began to focus more on marketing than the system, which then led to the constant sales calls for HR and other insurance services, which has led now, to Payday Lending. There had been an Intuit integration issue that seems to have finally been solved. Additionally, the firm has the same problem with missed payments and 941 misfilings that other full-service platforms have, however the customer service is severely lacking and resolutions take forever. The platform also can not handle an employee working in two states (more common in the North East). The cost for paying contractors is too high which limits the usefulness of the system overall - forcing a company to keep Employee Payroll, Contractor Payments, and expense reimbursements on separate systems. I have also received tax filings from another firm as their own CSR system combined two threads and had to speak to the a

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Karen A.
Secteur d'activité: Logiciels
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Great Payroll Processing Platform for Small Businesses

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 30/06/2020
Provenance de l'avis : Capterra

Overall Gusto has been great for our company. We save time and money handling payroll in-house, as opposed to paying an outside service to do it for us. And we have peace of mind that Gusto is there to support us when/if we need it.

Avantages

Gusto has been a great resource for us to handle our own payroll processing & HR management in-house. It is super easy to set up and manage and has a really intuitive user interface. Onboarding new employees is a snap, time-tracking is simple to manage for both employees and managers, and running payroll only takes us a few minutes twice a month. Having employees able to manage their own banking info and paycheck splits and W4s has saved our HR dept a ton of time and headaches. And we love having an online library of company forms and documents we can distribute to employees quickly and easily. Also, their customer support is amazing. We are signed up for the Conceriege level service and have a dedicated team of customer service people who are knowledgable and friendly and responsive and have helped us out with innumerable questions.

Inconvénients

Moving from our previous payroll processor (ADP) to Gusto was easy, because we decided to do it at the beginning of a new fiscal year. The one issue we did experience was in setting up our company's Federal and State tax filing details. Gusto does not assist you with this, so we had to track down all of our company's employer account #s and UI tax rates and filing frequencies for the 3 different states where we have employees and manually enter it into Gusto. We ended up making a mistake on one state's filing frequency, which ended up costing us a bit of $$ in penalties. It would have been nice if Gusto had been able to assist us with this as part of the switch over from ADP. Also, Gusto does not offer benefits administration in our state (yet). Hopefully that will be coming soon, as it would be nice to handle payroll and benefits through one platform. And they could cut down on the number of "recommended" services from affiliated companies that pop up on the admin dashboard these days.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8,9/10
Basé sur 2 546 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Gusto - Prix

Gusto - Prix

À partir de
25,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,5/5
Basé sur 2 546 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Gusto - Fonctionnalités

Gusto - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4,5/5
Basé sur 2 546 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Gusto - FAQ

Gusto - FAQ

Voici quelques-unes des questions fréquentes sur Gusto.

Q. Quels sont les types de licence disponibles pour Gusto ?

Types de licences disponibles pour Gusto :

À partir de: 25,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Gusto ?

Nous n'avons pas d'informations sur les fonctionnalités de Gusto.

Q. Qui utilise Gusto ?

Utilisateurs habituels du logiciel Gusto :

PME, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues Gusto est-il disponible ?

Langues dans lesquelles Gusto est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Gusto ?

Types de licences disponibles pour Gusto:

Abonnement

Q. Gusto prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Gusto.

Q. Avec quelles applications Gusto peut-il s'intégrer ?

Applications s'intégrant à Gusto :

Boomr, Deputy, FreshBooks, GoCo, QuickBooks Online, Receipt Bank, TSheets, Time Tracker, When I Work, Workato

Q. Quelles sont les ressources d'aide disponibles pour Gusto ?

Ressources d'aide disponibles pour Gusto :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo