---
description: LogMeIn Rescue : qu'en pensent les utilisateurs ? Lisez les avis sur LogMeIn Rescue, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LogMeIn Rescue - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/563/remote-support/software) > [LogMeIn Rescue](/software/91045/logmein-rescue)

# LogMeIn Rescue

Canonical: https://www.getapp.fr/software/91045/logmein-rescue

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> LogMeIn Rescue est une solution d'assistance à distance puissante et facile à utiliser pour PC, Mac, appareils mobiles, etc.
> 
> Conclusion : 163 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 163 Avis |
| Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: GoTo
- **Pays**: Orem, É.-U.
- **Entreprise fondée en**: 2003

## Contexte commercial

- **Prix à partir de**: 109,00 $US
- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, espagnol, français, italien, japonais, néerlandais, portugais, portugais brésilien, thaï
- **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Brésil, Canada, Chine, France, Inde, Irlande, Italie, Japon, Malaisie, Mexique, Nouvelle-Zélande, Pays-Bas, Philippines, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis

##  Fonctionnalités

- AI Copilot
- AI Summarization
- API
- Accès et contrôle à distance
- Accès mobile
- Accès sans surveillance
- Accès à plusieurs moniteurs
- Alerts/Escalation
- Annotations
- Assistance à distance
- Authentification
- Authentification unique
- Authentification à 2 facteurs
- Autorisations basées sur les rôles
- CRM
- CTI (couplage téléphonie informatique)
- Capture d'écran
- Centre d'appel mixte
- Centre d'appels entrants
- Chat en temps réel

## Intégrations (12 au total)

- Agiloft
- Autotask PSA
- Freshdesk
- HappyFox Help Desk
- JIRA Service Management
- Microsoft 365
- Microsoft Teams
- Salesforce Platform
- Salesforce Service Cloud
- ServiceNow
- ServiceNow IT Service Management
- Zendesk Suite

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software)

## Catégories connexes

- [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software)
- [Logiciels de gestion de serveurs](https://www.getapp.fr/directory/647/system-administration/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software)
- [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software)

##  Logiciels similaires

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2. [Zoho Assist](https://www.getapp.fr/software/9913/zoho-assist) — 4.7/5 (1499 reviews)
3. [AnyDesk](https://www.getapp.fr/software/120039/anydesk) — 4.6/5 (1799 reviews)
4. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24224 reviews)
5. [Supremo Remote Desktop](https://www.getapp.fr/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Avis

### "Really really is one of the best remote support software\!" — 5.0/5

> **Lawrence** | *6 juin 2018* | Taux de recommandation : 10.0/10
> 
> **Avantages**: I'd go to say it's 100% one of the best remote support software money can buy.. It works so well.. I urge you to have a look and try it you won't be disappointed.
> 
> **Inconvénients**: Nothing\!\! it does what it says on the tin and so much more than you would ever need for a good support software.
> 
> It really helped me to support customers with so much ease.

-----

### "Fantastic Remote Access Software to Service a Distant Computer" — 5.0/5

> **Keenan** | *10 septembre 2018* | Internet | Taux de recommandation : 10.0/10
> 
> **Avantages**: Rescue is a fantastic piece of software that is used to diagnose computer problems remotely. Ranging from helping the elderly log into their email to severe computer issues, Rescue is acceptable for any problem. Rescue removes the diagnosing of remote desktop connection in windows and makes it easy. All you have to do is install the program, input the credentials to the target computer and access is granted. Rescue allows you to view the target's screen and control their computer. You can transfer files and chat to the target computer through Rescue's chat dialogue box.
> 
> **Inconvénients**: To be fair, LogMeIn Rescue has some downfalls. When the target user download's the program, they have to be computer-illiterate to be able to install and access the application. Having a download that will automatically initiate a session would be awesome.
> 
> LogMeIn Rescue has allowed me to connect to any computer that I want without having to diagnose window's native remote desktop application. All of the heavy lifting is done by LogMeIn, which has allowed remote technicians to work faster and more efficiently.

-----

### "Good, could be better, and the support is lacking" — 3.0/5

> **Jed** | *17 novembre 2017*
> 
> **Avantages**: Most of the time I can connect just fine, and the speed is alright. There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.
> 
> **Inconvénients**: The support is not so great. There are always long holds for phone support that almost always have to be escalated, which means a callback at a much later time. Email support is 24-hour turnaround for every single email exchanged no matter the issue,  and their answer is too often something ANYONE would have already tried.

-----

### "Gets  the job done" — 4.0/5

> **Damon** | *3 janvier 2020* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10
> 
> **Avantages**: It's very simple and easy to use with a straight forward interface that uses a browser and has plenty of space for  transferring files and storage
> 
> **Inconvénients**: I tried to the MAC version and it left plenty to be desired. It was missing features and just needed more ummph
> 
> When want straight forward simple clear design and use this is it

-----

### "Excellent remote access software" — 5.0/5

> **Chad** | *2 novembre 2021* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easily allows for remote access to any device&#10;Simple user interface&#10;Easily deployable &#10;Uses very little bandwidth
> 
> **Inconvénients**: There may be some lag between remote user inputs and your own device response

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## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/91045/logmein-rescue)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/91045/logmein-rescue> |
| de-AT | <https://www.getapp.at/software/91045/logmein-rescue> |
| en | <https://www.getapp.com/it-management-software/a/logmein-rescue/> |
| en-AE | <https://www.getapp.ae/software/91045/logmein-rescue> |
| en-AU | <https://www.getapp.com.au/software/91045/logmein-rescue> |
| en-CA | <https://www.getapp.ca/software/91045/logmein-rescue> |
| en-GB | <https://www.getapp.co.uk/software/91045/logmein-rescue> |
| en-IE | <https://www.getapp.ie/software/91045/logmein-rescue> |
| en-NZ | <https://www.getapp.co.nz/software/91045/logmein-rescue> |
| en-SG | <https://www.getapp.sg/software/91045/logmein-rescue> |
| en-ZA | <https://www.getapp.za.com/software/91045/logmein-rescue> |
| es | <https://www.getapp.es/software/91045/logmein-rescue> |
| es-CL | <https://www.getapp.cl/software/91045/logmein-rescue> |
| es-CO | <https://www.getapp.com.co/software/91045/logmein-rescue> |
| es-MX | <https://www.getapp.com.mx/software/91045/logmein-rescue> |
| fr | <https://www.getapp.fr/software/91045/logmein-rescue> |
| fr-BE | <https://fr.getapp.be/software/91045/logmein-rescue> |
| fr-CA | <https://fr.getapp.ca/software/91045/logmein-rescue> |
| nl | <https://www.getapp.nl/software/91045/logmein-rescue> |
| nl-BE | <https://www.getapp.be/software/91045/logmein-rescue> |
| pt | <https://www.getapp.com.br/software/91045/logmein-rescue> |
| pt-PT | <https://www.getapp.pt/software/91045/logmein-rescue> |

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