--- description: Xtime : qu'en pensent les utilisateurs ? Lisez les avis sur Xtime, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Xtime - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/201/auto-dealers/software) > [Xtime](/software/91032/xtime) # Xtime Canonical: https://www.getapp.fr/software/91032/xtime Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/91032/xtime?page=2) > Xtime est une plateforme cloud de CRM (Customer Relationship Management) et de planification majeure pour les fabricants automobiles et les départements de services automobiles. La plateforme de produits de Xtime est unique dans le secteur et a prouvé de nombreuses fois sa capacité à transformer les opérations de service, à augmenter la satisfaction des clients tout en augmentant les revenus et la rentabilité des concessionnaires. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 17 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Dealertrack - **Entreprise fondée en**: 2006 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - CRM - Gestion des rendez-vous - Gestion des stocks - Historique des services - Planification - Planification de la maintenance - Pour les concessionnaires automobiles - Rapports et analyses - Service clientèle ## Ressources d'aide - Service client/e-mail - Support téléphonique ## Category - [Logiciels pour concessionnaires automobiles](https://www.getapp.fr/directory/201/auto-dealers/software) ## Catégories connexes - [Logiciels pour concessionnaires automobiles](https://www.getapp.fr/directory/201/auto-dealers/software) - [Logiciels pour carrossiers](https://www.getapp.fr/directory/821/auto-body/software) ## Logiciels similaires 1. [Autorox](https://www.getapp.fr/software/2061384/autrorox) — 4.8/5 (62 reviews) 2. [Shop Boss](https://www.getapp.fr/software/9896/shop-boss-pro) — 4.4/5 (89 reviews) 3. [BiT Dealership Software](https://www.getapp.fr/software/109189/bit-dealership-software) — 4.5/5 (44 reviews) 4. [CAMS DMS](https://www.getapp.fr/software/2036287/cams-dealership-management-system) — 4.9/5 (28 reviews) 5. [Marketing 360](https://www.getapp.fr/software/104247/marketing-360) — 4.5/5 (1132 reviews) ## Avis ### "Xtime is necessary for any busy service department\!" — 5.0/5 > **Tanya** | *25 octobre 2022* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: I love the way that every aspect of the Xtime suite compliments each other\! Recapturing declined services has never been easier, thanks to Inspect and Invite. The software is genius. It's easy to track accountability, capacity and performance. You will see revenue increase if you implement Xtime in your service department and use all aspects of the software correctly. > > **Inconvénients**: The setup can be tedious. If you do not have it setup properly, you will not see the benefits you should. It's crucial you take the time with your Xtime rep to make sure it's setup they way it needs to be for your shop. Sometimes, with a new system, you're not sure what questions you need to ask and that can make it a long process to get things right\! > > Xtime is the best system for service. Period. We no longer have issues of appointments being mysteriously moved because accountability is built in. Before Xtime, it was nearly impossible to track and recapture declined services. Xtime helps a lot with retention as well. You can set up campaigns in Invite to make sure your retention numbers stay where they need to be. It's easy to customize for your service department's needs, including changing prices on the fly. Brilliant software that integrates perfectly with your DMS. ----- ### "Great product\!" — 5.0/5 > **Stacy** | *22 juin 2022* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: Xtime is very user friendly, integrates with Vin Solution and Dealertrack. A must have for a busy service department\! > > **Inconvénients**: Sometimes trying to customize capacities can be a bit tricky, but overall the product works great\! ----- ### "Xtime wants to do everything.. If only they'd do it well." — 2.0/5 > **Melissa** | *18 octobre 2020* | Automobile | Taux de recommandation : 3.0/10 > > **Avantages**: Customers like being able to make appointments online; Xtime aspires to have every automotive service need served by one platform, which SOUNDS like it would be great if they could iron out the problems; Xtime Classic was user-friendly until it was discontinued > > **Inconvénients**: Xtime scheduler is clunky - every time we had an issue, the solution to fix it would cause other issues to crop up instead; I went back and forth with support for over a year on multiple issues that were still unresolved when I stopped working in the related position; any time Xtime tries to roll out new functionality it instead causes myriad bugs to pop up in the existing operations so it feels like one step forward two steps back; Xtime support answers quickly but their ability to actually resolve issues seemed limited > > While I understand why management wanted to consolidate operations to one platform, every program Xtime replaced was better than Xtime's version - and this even felt true when Xtime updated versions of their own system. As an employee, it was quite frustrating to have systems that worked be taken away to be replaced by something that kind of did the same job but not as well. I preferred to work with separate programs that focused on doing one thing effectively than one program that did everything but only passably, causing a lot of frustration and generating extra work to make up for the shortcomings along the way. ----- ### "Xtime for online and 3rd party appointments is a top choice" — 5.0/5 > **Carl** | *19 mai 2023* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: Easy integration, consistent, reliable, good information about how and when appointment was taken. User interface on customer side is amazing and simple > > **Inconvénients**: I used as a set and forget service. When I did try and use reporting for a payplan, found the reports to be glitchy due to an upgrade on the backend. Changes through support happen very slowly. The foundation is strong > > Other than backend issues with me, the customer interface is flawless and effected no one but admins ----- ### "Can't imagine service department life without it." — 5.0/5 > **Michaela** | *6 décembre 2023* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Xtime helps us to organize and manage shop capacity, daily appointments, and upcoming schedules. The system is easy to learn, and it's always accurate\! > > **Inconvénients**: I wish there was a better option to schedule things based on technician units of time as opposed to number of appointments. It's confusing to work this kind of thing out, so our team has to do some guess work. Other than that, it has been a great product for us. > > We have a great rep that is always happy and willing to help us, and it's a product we use all day every day. I can't imagine life without it in the service drive. It is vital to managing our shop operations. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/91032/xtime?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/91032/xtime) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées