Mindbody

This software makes it very easy to check in guests in a timely manner, apply relevant coupon codes, check existing balances, and quickly add items to a guests order. The interface is very intuitive and I feel that I was able to quickly learn it and teach it to new employees. Price modifications and discounts for employees or other special circumstances were very easy and quick to enter.

I found that a couple times there were multiple entries in this system for the same guest. Sometimes one of these entities had a gift card balance or something else that the guest would want us to know about but if we chose the wrong account to look in this would not be immediately clear to us and could cause confusion. It was typically fairly easy to resolve and we were able to consolidate the accounts into one.

It enables me to connect with new customers and expand the business. When I first started using Mindbody to help run a fitness studio, that was one of my personal experiences that sticks out to me. I noticed an increase in bookings and a significant increase in our customer base after using the platform for just a few weeks. I trait this accomplishment to Mindbody's easy to understand interface, which permitted me to effectively deal with my timetable, offer advancements and limits to clients, and draw in new clients through the stage's pursuit and disclosure highlights. I also appreciated Mindbody's customer service team's level of support; they were always available to answer questions or show me how to get the most out of the platform.

When I first started using Mindbody , I found the subscription fees to be quite high, especially when compared to other management platforms that are currently on the market. This is based on my own personal experience. Although I have since discovered that the advantages of using Mindbody outweigh the drawbacks, I believe that the pricing structure could be more adaptable and better suited to the requirements of businesses that are at various stages of growth. Having said that, I appreciate Mindbody's free trial and a variety of pricing options to meet the needs and budgets of different businesses. I still believe that Mindbody is a valuable platform for businesses in the wellness and fitness industry.