Square Point of Sale - Présentation
Description du logiciel Square Point of Sale
Square Point of Sale est une solution de point de vente sur cloud à utiliser avec les appareils iOS et Android ou avec le matériel de point de vente de Square. Le logiciel permet aux utilisateurs de gérer les clients, les transactions, les inventaires, la facturation et les paiements, avec des outils supplémentaires pour gérer la fidélisation des clients, le marketing, les employés et la paie. Square propose des lecteurs de cartes à bande magnétique, à puce et sans contact acceptant les paiements par cartes de débit et de crédit, Google Pay et Apple Pay.
Avec l'annuaire client de Square, les utilisateurs peuvent gérer tous leurs clients en un seul endroit. Les informations clés sur les clients sont automatiquement ajoutées pour créer des profils et les utilisateurs peuvent rechercher et trier les clients afin d'afficher l'historique de leurs achats ou envoyer des messages personnalisés directement à partir de leurs profils. Le tableau de bord Square permet aux utilisateurs d'accéder à leurs données de vente à partir de n'importe quel appareil, avec des rapports de ventes horaires en temps réel pour chaque emplacement, un suivi des transactions et des dépôts, etc. Le terminal virtuel permet la collecte de paiements via les ordinateurs des utilisateurs, avec la possibilité de saisir les détails de la carte de sorte qu'aucun lecteur de carte n'est requis.
Square Inventory permet aux utilisateurs de gérer leur inventaire de n'importe où. Les produits peuvent être importés via CSV et les noms, prix et quantités peuvent être modifiés à tout moment. Des e-mails d'alerte de stock quotidiens informent les utilisateurs que les articles sont peu ou pas en stock et les niveaux d'inventaires peuvent être exportés vers des feuilles de calcul imprimables. Des intégrations natives avec Shopventory et Stitch Labs sont proposées et les utilisateurs peuvent également créer des solutions personnalisées à l'aide des API de Square.
Square Point of Sale - Présentation
Prix
Types de licence
Square Point of Sale - Fonctionnalités
Captures d'écran
Square Point of Sale - Avis
Square Point of Sale - Avis
Own a business? You NEED this product!
If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.
Good Day, Bad Day
I’m a bit sad. For 6 years I have been using “Shopkeep” as my point of sale software provider. This is my cash register, and where I enter my inventory descriptions, quantities, prices, customer data and pretty much everything about my business. My sales histories, credit card transactions and, most importantly, 6 years of sales and customer info is stored on a distant Shopkeep cloud…. I think?
Six years ago I recall sitting at my kitchen bar and doing endless Google searches and reading endless reviews about the many POS providers and finally narrowing it down to two or three. I absolutely wanted cloud-based with IPad terminals and a small footprint. After doing a few online demos, I chose Shopkeep. And now, six years later, this lukewarm POS marriage with counseling, a lot of arguments and the threat of separation… I started chatting with “Square”. Yep, Square is the biggest cloud-based, IPad POS provider in the country. I am not a sheep, and I hate going with the Walgreens or WalMart of POS systems, but after six years of Shopkeep, I think I finally know what I really want. And for fear of sounding too techie or like a spouse coming out of a bad relationship, I’ll just say, one of the many advantages of being a billion dollar company is you can hire the best developers and programmers money can buy. So, need I say more. It is a wonderful product and no one is even close as to how it operates.
Love Love Square
Overall, I prefer square any day over stripe and PayPal payments.
Square Point of Sale
Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.
A huge help when running estate sales
Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Own a business? You NEED this product!
Avantages
EASY to set up and use! In short time, we were able to set up our entire library online and make it simple to purchase and sell products. Once set up, everything is available to every member of team, so that one of our book sellers in California has access to the same products as a book seller in Michigan the moment the product is placed online. I also love that we can easily create multiple price points for products and can easily access them from the apps on various mobile devices, desktops etc...
The percentages paid to Square are as small as any other you will find, and they deposit funds into your bank account within 24-hours, with same-day options available for an extra, nominal fee. The no hassle, ease-of-deposit, process is a MUST for our small business.
Customer service has been off the charts good, and every small issue has been resolved quickly. I also love that so many web sites integrate with Square so that we can maintain one payment portal for 99% of what we do.
The technology (swipe devices, Point of Sale stands, card tappers/reader...work flawlessly with each and every device we've thrown at them (iPhones, iPads, Android, laptop...) and they look good, too.
Inconvénients
Honestly, there is little to NOT like about this system. I've tried several others and since switching to Square 5 years ago, I've never looked back.
Good Day, Bad Day
I’m a bit sad. For 6 years I have been using “Shopkeep” as my point of sale software provider. This is my cash register, and where I enter my inventory descriptions, quantities, prices, customer data and pretty much everything about my business. My sales histories, credit card transactions and, most importantly, 6 years of sales and customer info is stored on a distant Shopkeep cloud…. I think?
Six years ago I recall sitting at my kitchen bar and doing endless Google searches and reading endless reviews about the many POS providers and finally narrowing it down to two or three. I absolutely wanted cloud-based with IPad terminals and a small footprint. After doing a few online demos, I chose Shopkeep. And now, six years later, this lukewarm POS marriage with counseling, a lot of arguments and the threat of separation… I started chatting with “Square”. Yep, Square is the biggest cloud-based, IPad POS provider in the country. I am not a sheep, and I hate going with the Walgreens or WalMart of POS systems, but after six years of Shopkeep, I think I finally know what I really want. And for fear of sounding too techie or like a spouse coming out of a bad relationship, I’ll just say, one of the many advantages of being a billion dollar company is you can hire the best developers and programmers money can buy. So, need I say more. It is a wonderful product and no one is even close as to how it operates.
Avantages
It operates just like your mind works. It is so logical. It was so simple to upload my inventory and customer data.
Inconvénients
No option for another color system. The white color sticks out like a sore thumb. Otherwise, I would say they nailed it.
Love Love Square
Overall, I prefer square any day over stripe and PayPal payments.
Avantages
Love live square. Love that it can be used for both in store and online payments. It sync with my quickbooks which saves me a whole lot of time. It gives detail daily reports which includes best seller of the day, number of sales, number of products sold and what type of product sold, taxes paid, types of payment the customers used, plus it syncs with my online store inventory. Square gives you all the detail info you never realized you need till you need it all in one place. So easy to use and tailored for retailers. Love the Apple Pay feature too.
Inconvénients
My big con with square integration is it doesn’t sync well with bigcommerce. By that I mean, my online sales gets imported as a custom order so there is no itemized list of what the customers bought. Also with bigcommerce, there is no way for me to take Apple Pay or other digital wallet payments. Square does have digital wallet payment options with their square space shopping cart. Fingers crossed they will fix this custom import stuff soon.
Square Point of Sale
Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.
Avantages
I liked that it was a convenient way to accept payments anywhere via my mobile cell phone through the Square App.
Inconvénients
I didn't like that customers couldn't make a payment directly from their phone & that Square charges a higher fee to manually enter a credit card. There was a glitch with square that kept showing a different totals than what was entered $82.00 it showed $82.03. The customer said run it with the .03. Then the next day LESS THAN 24 hours later I saw the deposit total from Square to our bank account and it was a lot more than it should have been. I looked up transactions and saw where 2 customers were highly over charged. (1) I entered $52.00 but Square deducted $520.09 from the customers card, (2nd) I entered $53.00 but Square deducted $530.06. I immediately looked through their website to see if I could refund the difference but had no way of doing so through the website. I was able to refund the difference through their Square App. That was done maybe 15 hours later I refunded the difference and sent screen shots of the refunds to the 2 customers. Two days later one of the girls said the refund hadn't processed. What seemed like 30 minutes or longer looking through their website for a phone number - called to speak to someone and was on hold for 30 min. or longer to get someone. This person didn't seem to care that I refunded these customer's accts. 15 hours or less from the transactions took place. He said it would take 7 to 10 business days to refund their accts. That was large amounts of money for someone to wait a week when it was caught 15 hours or less.
A huge help when running estate sales
Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.
Avantages
It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.
Inconvénients
The processing fees are competitive with other services such as PayPal but still high and cut into our profits.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Square Point of Sale - Prix
Square Point of Sale - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Square Point of Sale - Fonctionnalités
Square Point of Sale - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Square Point of Sale - FAQ
Square Point of Sale - FAQ
Voici quelques-unes des questions fréquentes sur Square Point of Sale.
Q. Quels sont les types de licence disponibles pour Square Point of Sale ?
Types de licences disponibles pour Square Point of Sale :
Type de licence: Gratuit
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Square Point of Sale ?
Nous n'avons pas d'informations sur les fonctionnalités de Square Point of Sale.
Q. Qui utilise Square Point of Sale ?
Utilisateurs habituels du logiciel Square Point of Sale :
Auto-entrepreneurs, Entreprises de taille moyenne, PME
Q. Dans quelles langues Square Point of Sale est-il disponible ?
Langues dans lesquelles Square Point of Sale est disponible :
anglais, français, japonais, espagnol
Q. Quels sont les types de licence disponibles pour Square Point of Sale ?
Types de licences disponibles pour Square Point of Sale:
Gratuit
Q. Square Point of Sale prend-il en charge les appareils mobiles ?
Appareils pris en charge par Square Point of Sale :
Android, iPhone, iPad
Q. Avec quelles applications Square Point of Sale peut-il s'intégrer ?
Applications s'intégrant à Square Point of Sale :
Deputy, DrChrono, Finale Inventory, IFTTT, Ordoro, ShipStation, Stitch Labs, Xero, Zapier, Zoho Books
Q. Quelles sont les ressources d'aide disponibles pour Square Point of Sale ?
Ressources d'aide disponibles pour Square Point of Sale :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique
If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.