--- description: SAP Customer Data Cloud : qu'en pensent les utilisateurs ? Lisez les avis sur SAP Customer Data Cloud, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SAP Customer Data Cloud - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels SSO (Single Sign On)](/directory/573/single-sign-on-sso/software) > [SAP Customer Data Cloud](/software/90956/sap-customer-data-cloud) # SAP Customer Data Cloud Canonical: https://www.getapp.fr/software/90956/sap-customer-data-cloud Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/90956/sap-customer-data-cloud?page=2) > La plateforme de gestion de l'identité client de Gigya aide les entreprises à établir de meilleures relations avec les clients en transformant les visiteurs inconnus en clients connus, fidèles et engagés. > > Conclusion : 8 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 8 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SAP - **Entreprise fondée en**: 1999 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, coréen, croate, danois, espagnol, français, grec, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais brésilien, roumain, suédois, tchèque, thaï - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - A/B Testing - API - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Analyse des comportements - Analyse des sentiments - Analyse des tendances - Analyse prédictive - Analyse visuelle - Authentification unique - Base de données de clients - Base de données de contacts - CRM - Cartographie du parcours client - Champs personnalisables - Ciblage du public - Collecte de données multicanal - Communication multicanal - Conformité RGPD ## Ressources d'aide - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels SSO (Single Sign On)](https://www.getapp.fr/directory/573/single-sign-on-sso/software) ## Catégories connexes - [Logiciels SSO (Single Sign On)](https://www.getapp.fr/directory/573/single-sign-on-sso/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de personnalisation web](https://www.getapp.fr/directory/609/personalization-behavioral-targeting/software) - [Solutions IAM](https://www.getapp.fr/directory/675/identity-access-management/software) - [Logiciels pour RGPD (règlement général sur la protection des données)](https://www.getapp.fr/directory/1393/gdpr-compliance/software) ## Logiciels similaires 1. [Omnisend](https://www.getapp.fr/software/112199/omnisend) — 4.7/5 (836 reviews) 2. [Mailchimp](https://www.getapp.fr/software/8268/mailchimp) — 4.5/5 (17572 reviews) 3. [Marketo Engage](https://www.getapp.fr/software/990/marketo-lead-management) — 4.3/5 (710 reviews) 4. [Amplitude](https://www.getapp.fr/software/102815/amplitude) — 4.6/5 (67 reviews) 5. [Salesforce Marketing Cloud](https://www.getapp.fr/software/607/salesforce-marketing-cloud) — 4.2/5 (526 reviews) ## Avis ### "A great platform for customer data\!" — 5.0/5 > **Arvind Kumar** | *19 janvier 2021* | Loisirs, voyage et tourisme | Taux de recommandation : 9.0/10 > > **Avantages**: Being the Solutions Architect on the project for integrating our commerce platform, SAP Hybris (now known as SAP Commerce), I had to study every important aspect of the integration. Gigya is an excellent platform for customer data and probably the biggest repository of customer data. The documentation for the integration with Gigya is rich and Gigya's technical support team provided us with the required support. There are multiple options (e.g. ScreenSet, Web SDK, Server Side SDK etc.) for integration and we took a hybrid approach i.e. we used the three of them: ScreenSet, Web SDK, and Server Side SDK. > > **Inconvénients**: The biggest challenge that we faced was migrating the password. One of the promises from Gigya which made us choose Gigya to migrate the customer data to was that the customers would not be forced to change their password once their accounts were migrated to it. However, at the time of migration, it was not easy to do it. The support from the technical support team was not sufficient to resolve the issue. Ultimately, we had to pay for Gigya's expensive professional service for one day and it was resolved. Gigya should make their professional service free-of-cost. Also, the Gigya's professional service team should contribute to answering the questions posted by the developers on various Q/A sites e.g. Stack Overflow. > > Overall, we are happy with the security and performance of Gigya's platform. The security of the customer data is our utmost priority and therefore it took us a few weeks longer than expected to take clearance from our security management teams to deploy the solution. We got the required support from Gigya in almost every implementation (except one particular instance which I have already mentioned that we had to pay for one day of their expensive professional services). ----- ### "14 Years with SAP" — 4.0/5 > **Utilisateur vérifié** | *11 décembre 2025* | Électronique grand public | Taux de recommandation : 9.0/10 > > **Avantages**: The overall vast data and analytics that this system supplies. Been using SAP since I remember starting with the Contact centre world and it's been 14 years so far. Holds all info, historicals, archives, wtc. > > **Inconvénients**: A little outdated where we had to teach it what we needed. However, it's easy to build out in the cloud. ----- ### "A shit load of features but communication with support could improve" — 2.5/5 > **Maarten** | *27 août 2016* | Production audiovisuelle | Taux de recommandation : 4.0/10 > > **Avantages**: Gigya offers their users an enormous amount of features to work with. You can either use their very easy to use screensets or, if you need a bit more of an advanced user-flow, build the screens yourself and user their libraries to easily do the necessary calls. Gigya assigns a team of professionals to help you get started and to resolve any specific needs as you walk passed the requirements of your business teams. > > **Inconvénients**: When you're having a problem, either on Demo or Production it usually takes a lot of effort (emails, support tickets, calls, ...) to get it fixed. After complaining a few times we did get the promise of some improvements recently and so far it seems to get better. Another issue we had to deal with is the fact that their R\&D team is NOT available on Friday and Saterday as most of them are located within Israel. If you take into account that for more complex issues, support needs the help of R\&D to resolve these, you don't want any production problems on these days\! :-S ----- ### "Powerful customer identity platform with a steep learning curve" — 5.0/5 > **Jagadeesh** | *23 janvier 2026* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: What I liked most about SAP Customer Data Cloud is how it brings all customer identities and consent data into one secure, easy-to-manage place while still staying flexible for developers. > > **Inconvénients**: What I liked least about SAP Customer Data Cloud is that the initial setup and configuration can feel complex and time-consuming, especially for teams new to identity and consent management. ----- ### "Sap Data cloud" — 5.0/5 > **Utilisateur vérifié** | *18 septembre 2025* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: It's a great product which has great support and the easiest email sending proceess along with great password management > > **Inconvénients**: It's really hard to say overall its a great product however the ui can be better as it will make the overall experience better > > Overall is a great software, it's great value for money and i would definitely recommend it for small businesses ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/90956/sap-customer-data-cloud?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90956/sap-customer-data-cloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées