Atlassian Confluence

Atlassian Confluence

Solution de collaboration et de partage de fichiers

4.4/5 (1399 avis)

Atlassian Confluence - Présentation

Confluence Atlassian est une solution de travail collaboratif et de partage de documents : elle permet de centraliser l'information, de la retrouver, de la mettre à jour et de l'utiliser. Le logiciel permet l'attribution d'espaces dédiés à différentes équipes grâce à la gestion de permissions et aux thèmes.

La création de contenu est possible avec un éditeur sur navigateur. Confluence permet de rédiger des notes de réunions, des besoins produits, des plans de projets, et autres. Avec la discussion de groupe, les feedbacks, et les commentaires labellisés, la collaboration est mise en avant.

Enfin, Confluence Questions permet d'organiser les connaissances de l'entreprise en catégories et de faciliter ainsi le renseignement.

Prix

À partir de
10,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais, français, allemand, japonais, coréen et 3 autres, portugais, russe, espagnol

Atlassian Confluence - Avis

Note globale
4.4/5
90% d'avis positifs
696
Excellent
565
Très bien
115
Moyen
21
Médiocre
2
Mauvais
Steve M.
Traduire avec Google Translate

The Collaboration Platform You've Waited For

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 31/10/2019
Provenance de l'avis : Capterra

We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.

Avantages

Real-time simultaneous editing
Ease of finding and organizing what I've written
Constantly adding new features
Integration with Jira and Trello is great, but also works as lightweight project management by itself

Inconvénients

Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
Also, printing is pretty tough when you have tables.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Ajesh G.
Traduire avec Google Translate

Finest Documentation platform

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/09/2019
Provenance de l'avis : Capterra

Confluence gave better documentation compared tot he old text files so that more readable format. The integration of images and diagrams make the documentation more user friendly.

Avantages

Confluence gives best documentation platform for your projects. We can categorize based on different projects and sub projects. we can create links to another pages which is very useful to route to another document without searching for it. we can see all the documents related one project in one section. It gives you wide range of features to include images and diagrams to make the documentation more useful. We can also subscribe to the pages so that anyone make any changes we get notified.

Inconvénients

Confluence needs more integration with the CICD tools available in the market to make more automated documentation. confluence needs to provide to create diagrams for documentation so that users dont need to go for external software for that.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Panagiotis K.
Traduire avec Google Translate

Great documentation platform for both intranets and customer-facing hubs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 17/09/2019
Provenance de l'avis : Capterra

The experience I had the last 9-10 years that me and my colleagues worked with Confluence is excellent.

The document editor works smoothly even from the mobile app that is offered.

There are many article templates to choose from when you start creating an article, from decision making documents to marketing strategy forms and solution focused how-to pages.

Confluence supports a lot of media types in the pages, so it's easy to create helpful articles with video, audio, images and many more like attention panels, embedded spreadsheets, etc. You can even embed the contents of one section of a page to another page, so that if you change that it reflects the change in all the pages that the section was included. Which is great for customer support and of course technical documentation.

Did I mention that you can create as many different wikis as you like? Confluence calls those "spaces" and it's a great way to keep things separated. I use different wiki spaces for my employees handbook, customer support, app manuals, design documents per project, etc. The possibilities are endless and having them separately helps with security between different roles in the company and outside of it.

Avantages

Confluence, especially the new cloud version, is one of the best tools to use for documenting your knowledge-base. The best parts for me are:

- The ability to connect my articles with to-do tasks from project management (Jira from Atlassian, same company, so they work like a charm together).
- The articles I can contain any media types, from spreadsheets that I can edit in-line to videos. There are also a lot of native panels to help anybody create very stylish articles with usability.
- In-line and footer comment sections help my team discuss and develop documents all together, without losing any of the discussion history.
- The ability to also keep an internal blog. I use that to inform my colleagues for the day-to-day developments, and keep everybody on track with high ideas and management efforts.
- All of the above can be also used as a customer-facing knowledge-base, to serve your customers with documents, operation manuals and help articles. Very handy if you use it together with the service desk solution from the same company, but can also be used stand-alone too.

In general it's one of the best choices that I made when I was searching for a documentation solution for my company and my clients, back in 2010. Almost a decade passed and Confluence is still growing better and better by the time. Atlassian the company behind Confluence is now huge and offers many solutions that integrate with Confluence, making it an even better choice if you use other tools from them.

Inconvénients

I can't find any cons to Confluence. After all there is no perfect solution, only elegant ones depending on the problem one tries to solve.

Atlassian is offering a trial period so anybody can see if Confluence is good for their company's documentation needs.

From my experience, it would be bad to start a trial before you hove some really motivated people in your team and some content to put in there. Because it would be better to test Confluence with something that you would use in your company, so that you see first hand the pros and cons while your team works with Confluence with material that is close to the true material that you would put in there.

If I was to change one thing it would be the way it recognizes internally any of the pages I create, so that Confluence doesn't have any issues with pages with same titles. That would be a nice time saver and space saver in the outline of any wiki one creates.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Arturo M.
Traduire avec Google Translate

Best documentation tool I ever used

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 05/09/2019
Provenance de l'avis : Capterra

I use this almos daily and I think it is a great tool for team performance. It allows to create and view all the info in no time and pretty well structured.

Avantages

The main advantage about Confluence is that is part of the Atlassian Suite which involves Jira and Bitbucket among others. This makes pretty easy to integrate them and add quick references to a jira issue with just write the reference number.
The text editor in Confluence is pretty complete, allowing to create really decent pages for any kind of documentation desired. The possibility of create nested pages makes really easy to organize the information in "chapters" "sub-chapters" and so on, giving your documentation a really neat look.
This feature also allows to segregate the information, so you can have your product's documentation on one place, perfectly organized and set another "Chapter" for your team info, where you could store info about code conventions, timetables about overtime or availability, and so on.
Confluence is also useful in order to create software designs, since it allows to create pages where you can paste your diagrams and so on and allows to discuss on them by adding comments or remarks.
And the Watch utility keep you posted via e-mail whenever a page you're watching is modified in any way so you can keep track of a discussion or whatever.

Inconvénients

So far didn't find any big issue with confluence. Maybe for beginners it has a bit of learning curve and some option like the page nesting and so on is a bit difficult to learn. Besides that, I think is a pretty complete software.
Something I miss is the possibility of "downloading" a page with all nested ones into a pdf. That would be a great feature in order to generate documentation files.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Utilisateur vérifié
Traduire avec Google Translate

Powerful wiki software

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/08/2019
Provenance de l'avis : Capterra

Confluence has become the place for us to collect information, across our business. We use it document our processes and policies (the access controls prove useful there), and our development teams use it on a daily basis to record the outcomes of discussions and to share knowledge.

Avantages

Confluence does a good job as a tool for writing, organising and viewing all kinds of documentation.
It's fairly wiki-esque, but with a more intuitive editor for pages that should make it easier to pick up for new users that might be more familiar with, say, Microsoft Word.
As an Atlassian product, you can expect a full set of tools for managing access to different pages and areas across your organisation, making it more appropriate for enterprises than more basic wiki software that doesn't always provide the same level of control.
Another advantage is the high level of integration. 'Macros' allow users to include a variety of rich content, and are customisable. Examples of integrations include JIRA, Trello, Microsoft Office, G Suite, and more. The 'Atlassian Marketplace' can be used to find and install more macros.

Inconvénients

Although the editor is easier to use than the markdown used by a lot of other wiki software, it can occasionally be frustrating to work with. Not all macros and formatting settings behave exactly the same, so while you'd be able to fix these issues directly in markdown, you can end up trying out a bunch of different tools before you find the one you need to achieve your goal.
As with all collections of articles, organising pages can become difficult. The software itself provides basic tools that allow you to define a structure for your pages, and these work well, but it still requires considerable discipline as your use of the software scales up.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10

Atlassian Confluence - Prix

À partir de
10,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

- Team Collaboration : $10 /mois pour 10 utilisateurs
- Team Collaboration + Calendars : $20 / mois pour 10 utilisateurs
- Team Collaboration + Q&A : $20 / mois pour 10 utilisateurs
- All-in : $30 / mois pour 10 utilisateurs

Atlassian Confluence - Fonctionnalités

  • API
  • Commentaires
  • Contrôle d'accès
  • Espace de travail collaboratif
  • Fonctionnalité de recherche
  • Gestion des autorisations
  • Gestion des calendriers
  • Gestion des documents
  • Gestion des fichiers
  • Interface glisser-déposer
  • Intégration de tiers
  • Notifications automatiques
  • Outils de collaboration
  • Stockage de documents
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

  • Chat
  • Projections
  • Sécurité SSL

Plus d'informations sur Atlassian Confluence

Atlassian Confluence - Principales fonctionnalités

Avantages

  • Mobilité : Confluence est accessible via mobile et tablette sous iOS & Android

  • Communication : Confluence est dotée d´outils de communications, fils de discussion, blogs & questions pour organiser et partager vos idées.

  • Intégration : Confluence s'intègre avec JIRA, ce qui permet de relier les tâches suivies dans JIRA au contenus de Confluence.

  • Extensions : Confluence permet l'accès à l'Atlassian Marketplace afin de se procurer les extensions correspondant aux besoins de chaque activité.

  • Atlassian Confluence - FAQ

    Voici quelques-unes des questions fréquentes sur Atlassian Confluence.

    Q. Quels sont les types de licence disponibles pour Atlassian Confluence ?

    Types de licences disponibles pour Atlassian Confluence :

    À partir de: 10,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    - Team Collaboration : $10 /mois pour 10 utilisateurs
    - Team Collaboration + Calendars : $20 / mois pour 10 utilisateurs
    - Team Collaboration + Q&A : $20 / mois pour 10 utilisateurs
    - All-in : $30 / mois pour 10 utilisateurs

    Q. Quelles sont les principales fonctionnalités du logiciel Atlassian Confluence ?

    Nous n'avons pas d'informations sur les fonctionnalités de Atlassian Confluence.

    Q. Qui utilise Atlassian Confluence ?

    Utilisateurs habituels du logiciel Atlassian Confluence :

    Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME

    Q. Dans quelles langues Atlassian Confluence est-il disponible ?

    Langues dans lesquelles Atlassian Confluence est disponible :

    anglais, français, allemand, japonais, coréen, portugais, russe, espagnol

    Q. Quels sont les types de licence disponibles pour Atlassian Confluence ?

    Types de licences disponibles pour Atlassian Confluence:

    Abonnement

    Q. Atlassian Confluence prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Atlassian Confluence :

    Android, iPhone, iPad

    Q. Avec quelles applications Atlassian Confluence peut-il s'intégrer ?

    Applications s'intégrant à Atlassian Confluence :

    Bitium, CA Flowdock, Creately, Gliffy, JIRA Software, Jira Service Desk, K3, Lucidchart, SharePoint, iorad

    Q. Quelles sont les ressources d'aide disponibles pour Atlassian Confluence ?

    Ressources d'aide disponibles pour Atlassian Confluence :

    FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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