Atlassian Confluence

Atlassian Confluence

Solution de collaboration et de partage de fichiers

4.4/5 (1138 avis)

Atlassian Confluence - Présentation

Confluence Atlassian est une solution de travail collaboratif et de partage de documents : elle permet de centraliser l'information, de la retrouver, de la mettre à jour et de l'utiliser. Le logiciel permet l'attribution d'espaces dédiés à différentes équipes grâce à la gestion de permissions et aux thèmes.

La création de contenu est possible avec un éditeur sur navigateur. Confluence permet de rédiger des notes de réunions, des besoins produits, des plans de projets, et autres. Avec la discussion de groupe, les feedbacks, et les commentaires labellisés, la collaboration est mise en avant.

Enfin, Confluence Questions permet d'organiser les connaissances de l'entreprise en catégories et de faciliter ainsi le renseignement.

Prix

À partir de
10,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais, français, allemand, japonais, coréen et 3 autres, portugais, russe, espagnol

Atlassian Confluence - Avis

Note globale
4.4/5
90% d'avis positifs
574
Excellent
454
Très bien
93
Moyen
16
Médiocre
1
Horrible
Traduire avec Google Translate

An excellent documentation service that has saved me on many occasions

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/01/2019
Provenance de l'avis : Capterra

My coworker and I use confluence extensively to document all of the work that we perform. As IT staff many issues that we come across will be repeated ad-infinitum. As such to simply be able to look up the fix from any location with internet access increases efficiency many times over. The notification ability helps all users to see what has been changed, when, and by whom providing an excellent level of accountability.

Avantages

It is extremely easy to create a large number of documents, it is possible to reference other documents within them to facilitate ease of research, and documents can all be put into sub-folders to contain them within separate trees to aid with organisation.
The mobile app is extremely useful for reading documentation whilst on the go - an example would be that we keep Video Conference details on one page that I have favorited, as such when I set up a VC from any location I am able to rapidly find the correct details to dial.
The search functionality allows for extremely quick location of relevant documents. On many occasions I have not been able to find what I need looking through the lists, only to immediately find it on the first search. Indeed I no longer look through the list as the search is so efficient.
When changes are made to documents it is possible to set it up to notify other members of the team so that they are able to see what has been done.

Inconvénients

The only minor issue I have discovered with confluence is that when creating new documents setting the location is not as smooth as I would like.
Specifically I need to begin creating the document, then select "Move" and finally put it into the desired place. This does not really cause issues as it is still a quick process, however a one click setup would be appreciated.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Helpful Tool

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/01/2019
Provenance de l'avis : Capterra

Overall I would recommend using Confluence, but would caution people on how they rollout the new platform to their company. Ensuring that the expectations are communicated clearly for how the platform will be used, by whom and the frequency, are very helpful things to communicate when preparing your team to switch.

Avantages

The interactive features of Confluence serves as the best feature and function of this platform! Our organization is relatively small (20-30 employees) and is a Foundation that interacts with other nonprofits in the area. As a result we had many touch points in the community through various teams and often time what we were doing would get lost. In an effort to improve our internal communication our organization adopted Confluence as a means of servicing our company. We used the blog feature heavily which proved to be the best method of communication internally and cut down on the amount of emails adding to the clutter in our inboxes. It also allowed discussions to happen seamlessly and served as a point of reference for folks to easily access when needed.

Inconvénients

It wasn't always very user friendly. Our organization consists of a variety of ages, so the way that people have engaged with technology is also varied. There are times that adding spaces or pages have proved to be a challenge for those who don't consider themselves as "technologically savvy". There was a bit of a learning curve for me in learning to how to use the software, but the customer support team was helpful in walking me through difficulties. The mobile function also wasn't the best depending on how users have different spaces setup.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Janosch F.
Traduire avec Google Translate

Versatile, powerfull, easy to use

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25/11/2018
Provenance de l'avis : Capterra

As with other Atlassien products Confluence is just a charm to use. It is a great Wiki and it continues to be the gift that keeps on giving the more atlassian products you combine with it. I would absolutely chose Confluence again in the past and in the future. If you manage it smart (by setting up well conceptualized wiki spaces and making people patreons of certain areas in order to avoid cluttering) I could not imagine any solution better suited to Knowledge management and business documentation than Confluence.

Avantages

We use Confluence for serval years now, together with Jira (Ticket Management) and Bamboo (Build Server). It has proven its value time and again for us and provided us with clear, easy to navigate and edit business documentation for almost all areas of business. The Editor is esy to use, there are Plugins for all imaginable use cases (for example specific PDF exports) and a great FAQ and very helpful community. The Editor for content is fantastically in terms of ease of use and results to be generated. Also all Articles are stored versioned, so you can easyly go back a version, or check what has been changed in case you have to get back up to speed on a topic you left checking a while ago. You can follow authors, topics or wiki Spaces so Confluence keeps you in the loop about what is happening. In case you work on confidential material the user access management is just a dream to use, simple, powerful and without any ruged edges. Additional Features are added and when they are they are well thought through and perfectly conceptualized. I never have found a feature which did not deliver what it promised and more. Some are not for me but the ones that were introduced and sounded interesting generally were. This is THE tool for anyone who wants to document all kinds ok business knowledge from simple things like HowTo or FAQ Article to complex branches of deccsion documentations connected to development progress (by Jira ticket integration).

Inconvénients

Confluence has a lot of great features. The main Issue with Wiki Systems often is they work great in teh beginning and later become bogged down with badly maintained content or just forgotten structures. The search for the wiki still is not perfect. It has improved and is fine to use but I have seen better. There are also not a lot of features that support administrators in decluttering a large or huge Wiki and sometimes we had issues for complex, nested user rights. Also as always the case when you have an ecosystem of plugins, you have to make sure anything is compatible with a new version before you update, especially if it is a third party extension. Don't get me wrong, there is not much to complain here, you have to really look hard in order to find anything bad about Confluence.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Perfect solution for interaction within our dev team and also for interaction between us & customers

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/11/2018
Provenance de l'avis : Capterra

I absolutely love the product. It is awesome. When your con list is made up of feature requests, you know the product is intensely used and you are looking for "more" or adjusting how things are done to help enable you to do your task, plus add functionality that would provide value for the product. This product is a 10 of 10 if you are using it right.

Avantages

The widgets. I love the team calendars, the roadmap functionality for time lines, decision tracking and criteria, tasks/action items and the ease of defining them, status bars, and the flexibility for meeting notes, how to articles, blogs, file lists, product requirements, retrospectives, task reports, and troubleshooting articles from one source. It has really improved our interaction with customers for projects and documentation.

Inconvénients

From time to time I see issues with editing pages. It does not make the bold or color changes to changes even though the toolbar indicates it is made, it does not display correctly. I also see this display issue with tasks, where the tool bar indicates a task is inserted, but it is not displaying correctly. And also see this issue with bullets. It will display no bullet, or even worse, it displays additional bullets that I don't want.

I would also love to be able to sync widgets between pages (ie a status bar on one page to a parent of that page for a summary. And also be able to sync components/pieces of a page between two Confluence instances. For an example of the use case, we have a time line that we maintain on an internal instance, and I want to sync parts of that timeline to an external instance that we share with customers. This would allow me to have internal only deliverables mapped, but provide a customer facing doc without maintaining two versions

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Confluence for Team collaboration

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/10/2018
Provenance de l'avis : Capterra

My overall business experience is great. Earlier team was sharing project content via emails that is a clumsy way to mamage and store the information, but as more and more people are using confluence it has become a repository and one stop shop to put knowledge at one palce which can be referred as and when needed. This is a great tool and a game changer for how we manage our collaboration within team for the project under Agile way

Avantages

The best part about this software is the close integration with JIRA software. This is in real competition with Sharepoint as far as my understanding goes and I am an admin user for multiple scrum teams in my organization. Confluence in its own way is by far the easiest user-friendly software that I introduced in my team that was new to the agile world and now all our collaboration and communication on the process and tech document standpoint happens on Confluence.

The comment section and different macros that can be added for adding content on a page and tree structure for pages created give this tool the edge and flexibility for teams to create the format that best suits to specific scrum team needs

The technical document and usage of code snippet macro are very useful add-ons that have been given for formatting the content.

from the project management standpoint, the product backlog and release planning can be done simply by adding JIRA tickets and their specific status that automatically is being fetched by confluence every time page is opened.

The other most important feature is the ability to create JIRA tickets directly from the confluence page just select the text and then Confluence will give an option to create JIRA ticket and gets linked

The reporting macros for JIRA tickets is a good way to track progress of projects

Inconvénients

At an enterprise level, there are few web designing that is required to be done so that content that is already there can be structured in a much more web design format like links to confluence pages to be embedded in an image. That option is available but to central Admin and not to the page admin that makes confluence little crunched to admin users within a project. But this negative point is a very small piece in comparison to positives with this application.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Atlassian Confluence - Prix

À partir de
10,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

- Team Collaboration : $10 /mois pour 10 utilisateurs
- Team Collaboration + Calendars : $20 / mois pour 10 utilisateurs
- Team Collaboration + Q&A : $20 / mois pour 10 utilisateurs
- All-in : $30 / mois pour 10 utilisateurs

Atlassian Confluence - Fonctionnalités

  • API
  • Commentaires
  • Contrôle d'accès
  • Espace de travail collaboratif
  • Fonctionnalité de recherche
  • Gestion de la communication
  • Gestion des autorisations
  • Gestion des documents
  • Gestion des fichiers
  • Interface glisser-déposer
  • Intégration de tiers
  • Notifications automatiques
  • Outils de collaboration
  • Stockage de documents
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

  • Chat
  • Projections
  • Sécurité SSL

Plus d'informations sur Atlassian Confluence

Atlassian Confluence - Principales fonctionnalités

Avantages

  • Mobilité : Confluence est accessible via mobile et tablette sous iOS & Android

  • Communication : Confluence est dotée d´outils de communications, fils de discussion, blogs & questions pour organiser et partager vos idées.

  • Intégration : Confluence s'intègre avec JIRA, ce qui permet de relier les tâches suivies dans JIRA au contenus de Confluence.

  • Extensions : Confluence permet l'accès à l'Atlassian Marketplace afin de se procurer les extensions correspondant aux besoins de chaque activité.

  • Atlassian Confluence - FAQ

    Voici quelques-unes des questions fréquentes sur Atlassian Confluence.

    Q. Quels sont les types de licence disponibles pour Atlassian Confluence ?

    Types de licences disponibles pour Atlassian Confluence :

    À partir de: 10,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    - Team Collaboration : $10 /mois pour 10 utilisateurs
    - Team Collaboration + Calendars : $20 / mois pour 10 utilisateurs
    - Team Collaboration + Q&A : $20 / mois pour 10 utilisateurs
    - All-in : $30 / mois pour 10 utilisateurs

    Q. Quelles sont les principales fonctionnalités du logiciel Atlassian Confluence ?

    Nous n'avons pas d'informations sur les fonctionnalités de Atlassian Confluence.

    Q. Qui utilise Atlassian Confluence ?

    Utilisateurs habituels du logiciel Atlassian Confluence :

    Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME

    Q. Dans quelles langues Atlassian Confluence est-il disponible ?

    Langues dans lesquelles Atlassian Confluence est disponible :

    anglais, français, allemand, japonais, coréen, portugais, russe, espagnol

    Q. Quels sont les types de licence disponibles pour Atlassian Confluence ?

    Types de licences disponibles pour Atlassian Confluence:

    Abonnement

    Q. Atlassian Confluence prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Atlassian Confluence :

    Android, iPhone, iPad

    Q. Avec quelles applications Atlassian Confluence peut-il s'intégrer ?

    Applications s'intégrant à Atlassian Confluence :

    Bitium, CA Flowdock, Creately, Gliffy, JIRA Software, Jira Service Desk, K3, Lucidchart, SharePoint, iorad

    Q. Quelles sont les ressources d'aide disponibles pour Atlassian Confluence ?

    Ressources d'aide disponibles pour Atlassian Confluence :

    FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo