--- description: CallRail : qu'en pensent les utilisateurs ? Lisez les avis sur CallRail, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallRail - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/294/telephony/software) > [CallRail](/software/90860/callrail) # CallRail Canonical: https://www.getapp.fr/software/90860/callrail Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/90860/callrail?page=2) > Une plateforme analytique conçue pour ceux qui comptent sur des appels de qualité et des leads entrants pour mesurer leur succès. > > Conclusion : 173 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 173 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CallRail - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 55,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Analyse prédictive - Archivage et rétention - CTI (couplage téléphonie informatique) - Call Scoring - Campagnes multiples - Champs personnalisables - Chat et messagerie - Communication multicanal - Connexion VoIP - Contrôles/Permissions d'accès - Distribution automatique des appels - Distribution de leads - Distribution des appels - Enregistrement des appels - Enregistrement à la demande - Enregistrements ## Intégrations (17 au total) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) - [Logiciels de gestion des appels téléphoniques](https://www.getapp.fr/directory/749/call-tracking/software) - [Logiciels d'enregistrement des appels](https://www.getapp.fr/directory/935/call-recording/software) - [Logicies d'intelligence conversationnelle](https://www.getapp.fr/directory/3884/conversation-intelligence/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) ## Logiciels similaires 1. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [800.com](https://www.getapp.fr/software/2008915/800-com) — 4.7/5 (315 reviews) 3. [CTM](https://www.getapp.fr/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews) 4. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (223 reviews) 5. [RingEX](https://www.getapp.fr/software/105173/ringcentral-mvp) — 4.2/5 (1201 reviews) ## Avis ### "My Favorite Call Tracking Service" — 5.0/5 > **Mike** | *27 novembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Very easy to set up. Doesn't take a lot of time. Can track both calls and forms. > > **Inconvénients**: There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix. > > We use it to track the results of our marketing campaign both in-house and for clients. ----- ### "Great software, but more expensive than the other like it" — 5.0/5 > **Chris** | *3 novembre 2018* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: I like a lot about this - it's simple to use once you get the hang of it, and from there - you can do so much. > > **Inconvénients**: I got a ton of numbers that had issues, I guess they were used before for other things but it's like they were all spammy. I even got calls from numbers I never called and they said I was calling them, when I definitely wasn't. It's also really expensive. ----- ### "Rip OFF" — 1.0/5 > **Andrii** | *25 octobre 2023* | Biens de consommation | Taux de recommandation : 1.0/10 > > **Avantages**: Nothing to share read a review it’s unacceptable what they do\! > > **Inconvénients**: NA read a review below, it’s unacceptable what they do > > I'm writing to express my sheer disappointment and frustration with CallRail's services and customer support. Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing. The fact that such a significant change in billing was made without my explicit consent is not only unethical but also suggests a lack of regard for customer preferences and authorization.Upon contacting CallRail to address this issue, their response was beyond disheartening. The refusal to issue a refund for a service that I did not sign up for is unacceptable. This move from CallRail feels less like a misunderstanding and more like a blatant ripoff. The action taken by their representative on my account was done without my approval, and their subsequent denial of responsibility is both infuriating and disappointing.I feel obligated to take this matter further, including filing complaints with the Better Business Bureau and relevant consumer protection agencies. Others should be warned: what I experienced with CallRail goes beyond poor customer service; it's misleading, unprofessional, and completely unacceptable. Please be very cautious with their billing practices and their account management. ----- ### "Awesome call system\!" — 5.0/5 > **Rick** | *17 juillet 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It has an intuitive interface to click together your call system. Plus, it has tracking numbers which can be useful. > > **Inconvénients**: It really needs a way to reuse branches of the system. I'm not happy that I have to duplicate things just to make it work. (Ex. If no one answers, send it to voicemail. If they press a certain buttons, send the call to our answering service. The list goes on.) I THINK that CallRail is the one that adds the ?v=\[string\] to the end of our URLs, and that's bad practice. It makes it so if someone tries to share the link, then they copy the tracking code with it, thus throwing off our results. That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though. > > For the most part things are going well so far. ----- ### "Great Call Tracking Software" — 5.0/5 > **Mike** | *28 novembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: It helps business owners figure out which advertising platform brings in the most business. > > **Inconvénients**: Although tracked by the software, form submissions cannot be used as conversions in Google Ads and Bing Ads. Yet. The software does get constant updates. > > Great call and form submission tracking software. It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus. ----- Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/90860/callrail?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90860/callrail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées