--- description: CallRail : qu'en pensent les utilisateurs ? Lisez les avis sur CallRail, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallRail - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de téléphonie](/directory/294/telephony/software) > [CallRail](/software/90860/callrail) # CallRail Canonical: https://www.getapp.fr/software/90860/callrail Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/90860/callrail?page=2) > Une plateforme analytique conçue pour ceux qui comptent sur des appels de qualité et des leads entrants pour mesurer leur succès. > > Conclusion : 173 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 173 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CallRail - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 55,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Analyse prédictive - Archivage et rétention - CTI (couplage téléphonie informatique) - Call Scoring - Campagnes multiples - Champs personnalisables - Chat et messagerie - Communication multicanal - Connexion VoIP - Contrôles/Permissions d'accès - Distribution automatique des appels - Distribution de leads - Distribution des appels - Enregistrement des appels - Enregistrement à la demande - Enregistrements ## Intégrations (17 au total) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) ## Catégories connexes - [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software) - [Logiciels de gestion des appels téléphoniques](https://www.getapp.fr/directory/749/call-tracking/software) - [Logiciels d'enregistrement des appels](https://www.getapp.fr/directory/935/call-recording/software) - [Logicies d'intelligence conversationnelle](https://www.getapp.fr/directory/3884/conversation-intelligence/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) ## Logiciels similaires 1. [800.com](https://www.getapp.fr/software/2008915/800-com) — 4.7/5 (333 reviews) 2. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (917 reviews) 3. [CTM](https://www.getapp.fr/software/127363/calltrackingmetrics) — 4.7/5 (158 reviews) 4. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (224 reviews) 5. [RingEX](https://www.getapp.fr/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) ## Avis ### "Great software, but more expensive than the other like it" — 5.0/5 > **Chris** | *3 novembre 2018* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: I like a lot about this - it's simple to use once you get the hang of it, and from there - you can do so much. > > **Inconvénients**: I got a ton of numbers that had issues, I guess they were used before for other things but it's like they were all spammy. I even got calls from numbers I never called and they said I was calling them, when I definitely wasn't. It's also really expensive. ----- ### "Awesome call system\!" — 5.0/5 > **Rick** | *17 juillet 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It has an intuitive interface to click together your call system. Plus, it has tracking numbers which can be useful. > > **Inconvénients**: It really needs a way to reuse branches of the system. I'm not happy that I have to duplicate things just to make it work. (Ex. If no one answers, send it to voicemail. If they press a certain buttons, send the call to our answering service. The list goes on.) I THINK that CallRail is the one that adds the ?v=\[string\] to the end of our URLs, and that's bad practice. It makes it so if someone tries to share the link, then they copy the tracking code with it, thus throwing off our results. That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though. > > For the most part things are going well so far. ----- ### "Rip OFF" — 1.0/5 > **Andrii** | *25 octobre 2023* | Biens de consommation | Taux de recommandation : 1.0/10 > > **Avantages**: Nothing to share read a review it’s unacceptable what they do\! > > **Inconvénients**: NA read a review below, it’s unacceptable what they do > > I'm writing to express my sheer disappointment and frustration with CallRail's services and customer support. Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing. The fact that such a significant change in billing was made without my explicit consent is not only unethical but also suggests a lack of regard for customer preferences and authorization.Upon contacting CallRail to address this issue, their response was beyond disheartening. The refusal to issue a refund for a service that I did not sign up for is unacceptable. This move from CallRail feels less like a misunderstanding and more like a blatant ripoff. The action taken by their representative on my account was done without my approval, and their subsequent denial of responsibility is both infuriating and disappointing.I feel obligated to take this matter further, including filing complaints with the Better Business Bureau and relevant consumer protection agencies. Others should be warned: what I experienced with CallRail goes beyond poor customer service; it's misleading, unprofessional, and completely unacceptable. Please be very cautious with their billing practices and their account management. ----- ### "Great Call Tracking Software" — 5.0/5 > **Mike** | *28 novembre 2018* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: It helps business owners figure out which advertising platform brings in the most business. > > **Inconvénients**: Although tracked by the software, form submissions cannot be used as conversions in Google Ads and Bing Ads. Yet. The software does get constant updates. > > Great call and form submission tracking software. It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus. ----- ### "Best call tracking phone number provider" — 4.0/5 > **Jordan** | *11 septembre 2018* | Mode et vêtements | Taux de recommandation : 9.0/10 > > **Avantages**: It is designed for tracking campaigns and online advertising efforts. I struggled to find a simple call forward service and found this through a facebook suggestion. It ended up being perfect and worked seamlessly. Very happy I didn't try to use a side feature of other providers, it offers multiple numbers that can all be forwarded to different phone nubmers with simple reporting and analytics in every area code I needed. Very simple and straightforward > > **Inconvénients**: That I can't use it the same way I would other virtual phone providers. If I want an office phone system, I'd be better off with others. It does exactly what I want it to, but no more. I'd like one company to handle all company virtual phone needs. This one has proven to be the best value for tracking marketing campaigns though, it is less expensive than other providers for this function. > > Great service. Tracked incoming calls through the phone numbers and area codes I chose with reliable reported and great call quality. Perfect for wanting to track specific marketing efforts or even for agencies working with multiple clients. Plan on using well into the future. ----- Page : 1/8\ Suivant: [Page suivante](https://www.getapp.fr/software/90860/callrail?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90860/callrail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées