Microsoft Dynamics NAV est une solution ERP conçue pour aider les petites et moyennes entreprises à gérer leurs ventes, leurs finances, leurs relations clients, leurs processus de fabrication, leurs chaînes d'approvisionnement, leurs analyses et leur commerce électronique. Grâce aux outils de gestion financière et de comptabilité, les utilisateurs peuvent gérer leur trésorerie, leurs actifs et leurs opérations bancaires, tandis que les outils de chaîne logistique, de fabrication et d'exploitation leur permettent de suivre et de gérer leur production, leur inventaire, leurs commandes et leurs fournisseurs. Ils peuvent aussi utiliser les fonctionnalités de vente et de service pour gérer leurs contacts, leurs opportunités de vente et leurs contrats de service. Avec les outils de gestion de projet, ils peuvent créer des estimations, suivre les projets et gérer la capacité.
Microsoft Dynamics NAV prend également en charge le déploiement flexible, la business intelligence et le reporting, ainsi que plusieurs langues et devises. La business intelligence offre une vision globale de l'entreprise et contribue à prendre des décisions éclairées. Le fonctionnement de cette solution est similaire à celui des outils Microsoft Office déjà exploités par les utilisateurs. Elle s'intègre de manière transparente à Outlook, Word et Excel afin qu'ils puissent effectuer des tâches courantes directement dans leur boîte de réception. Ils bénéficient des mêmes fonctionnalités puissantes, quelle que soit la plateforme (iOS, Android ou Windows), pour une expérience cohérente et plus sécurisée sur leurs ordinateurs de bureau, leurs ordinateurs portables et leurs appareils mobiles.
I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well.
now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time.
I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following :
- SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature.
- Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things.
- Easy and Smart setup requirements and users profiles access.
- Huge bank of ready reports provided by global MSD teams and partnership
- Friendly user = easy training
- Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines !
- Easy customization and easy editing of all tables screens
- High Compatibility with Excel MS Office.
- Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..
No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.
Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.
I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.
I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.
We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.
You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.
The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.
It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.
Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.
Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.
MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure
MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.
The support provided by MS is good, but gets activated only when situation gets into emergency mode.
The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful
Voici quelques-unes des questions fréquentes sur Microsoft Dynamics NAV.
Types de licences disponibles pour Microsoft Dynamics NAV :
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Microsoft Dynamics NAV.
Utilisateurs habituels du logiciel Microsoft Dynamics NAV :
Entreprises de taille moyenne, PME
Langues dans lesquelles Microsoft Dynamics NAV est disponible :
arabe, tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, italien, japonais, norvégien, polonais, portugais, russe, espagnol, suédois, thaï, turc
Types de licences disponibles pour Microsoft Dynamics NAV:
Appareils pris en charge par Microsoft Dynamics NAV :
Android, iPhone, iPad
Applications s'intégrant à Microsoft Dynamics NAV :
Astea Alliance, Avalara, Belladati, Coresystems, Cronforce, Handshake Direct, Mobile Field Report, Nexus, Odyssee Service, Pepperi
Ressources d'aide disponibles pour Microsoft Dynamics NAV :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo