Microsoft Dynamics NAV est une solution ERP conçue pour aider les petites et moyennes entreprises à gérer leurs ventes, leurs finances, leurs relations clients, leurs processus de fabrication, leurs chaînes d'approvisionnement, leurs analyses et leur commerce électronique. Grâce aux outils de gestion financière et de comptabilité, les utilisateurs peuvent gérer leur trésorerie, leurs actifs et leurs opérations bancaires, tandis que les outils de chaîne logistique, de fabrication et d'exploitation leur permettent de suivre et de gérer leur production, leur inventaire, leurs commandes et leurs fournisseurs. Ils peuvent aussi utiliser les fonctionnalités de vente et de service pour gérer leurs contacts, leurs opportunités de vente et leurs contrats de service. Avec les outils de gestion de projet, ils peuvent créer des estimations, suivre les projets et gérer la capacité.
Microsoft Dynamics NAV prend également en charge le déploiement flexible, la business intelligence et le reporting, ainsi que plusieurs langues et devises. La business intelligence offre une vision globale de l'entreprise et contribue à prendre des décisions éclairées. Le fonctionnement de cette solution est similaire à celui des outils Microsoft Office déjà exploités par les utilisateurs. Elle s'intègre de manière transparente à Outlook, Word et Excel afin qu'ils puissent effectuer des tâches courantes directement dans leur boîte de réception. Ils bénéficient des mêmes fonctionnalités puissantes, quelle que soit la plateforme (iOS, Android ou Windows), pour une expérience cohérente et plus sécurisée sur leurs ordinateurs de bureau, leurs ordinateurs portables et leurs appareils mobiles.
I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well.
now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time.
I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following :
- SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature.
- Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things.
- Easy and Smart setup requirements and users profiles access.
- Huge bank of ready reports provided by global MSD teams and partnership
- Friendly user = easy training
- Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines !
- Easy customization and easy editing of all tables screens
- High Compatibility with Excel MS Office.
- Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..
No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.
It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible.
Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.
Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.
MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure
MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.
The support provided by MS is good, but gets activated only when situation gets into emergency mode.
The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful
A great tool for everyday accounting processes: reports, invoices, and managing different outlets within the company.
It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus.
Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy.
I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods.
A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service.
This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system.
Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.
Voici quelques-unes des questions fréquentes sur Microsoft Dynamics NAV.
Types de licences disponibles pour Microsoft Dynamics NAV :
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Microsoft Dynamics NAV.
Utilisateurs habituels du logiciel Microsoft Dynamics NAV :
Entreprises de taille moyenne, PME
Langues dans lesquelles Microsoft Dynamics NAV est disponible :
arabe, tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, italien, japonais, norvégien, polonais, portugais, russe, espagnol, suédois, thaï, turc
Types de licences disponibles pour Microsoft Dynamics NAV:
Appareils pris en charge par Microsoft Dynamics NAV :
Android, iPhone, iPad
Applications s'intégrant à Microsoft Dynamics NAV :
Astea Alliance, Avalara, Belladati, Coresystems, Cronforce, Handshake Direct, Mobile Field Report, Nexus, Odyssee Service, Pepperi
Ressources d'aide disponibles pour Microsoft Dynamics NAV :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo