--- description: Dynamics 365 : qu'en pensent les utilisateurs ? Lisez les avis sur Dynamics 365, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dynamics 365 - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels ERP](/directory/322/enterprise-resource-planning-erp/software) > [Dynamics 365](/software/90844/dynamics-365) # Dynamics 365 Canonical: https://www.getapp.fr/software/90844/dynamics-365 Page : 1/235\ Suivant: [Page suivante](https://www.getapp.fr/software/90844/dynamics-365?page=2) > Microsoft Dynamics AX est un logiciel de planification des ressources d'entreprise (ERP) multilingue et multidevises. Cette solution est conçue pour les moyennes et grandes entreprises. Il est entièrement personnalisable et extensible grâce à sa riche plateforme et à ses outils de développement. > > Conclusion : 5833 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 5833 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Microsoft - **Pays**: Redmond, É.-U. - **Entreprise fondée en**: 1975 ## Contexte commercial - **Prix à partir de**: 50,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Affichage de page unique - Analyse de l'évolution des ventes - Analyse des tendances - Analyse financière - Analyse visuelle - Application mobile - Asset Lifecycle Management - Automatisation du marketing - Base de données de clients - Base de données de contacts - Budgétisation et prévision - Business Intelligence - CRM - Chat et messagerie - Communication multicanal - Comptabilité - Comptabilité clients ## Intégrations (24 au total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels ERP](https://www.getapp.fr/directory/322/enterprise-resource-planning-erp/software) ## Catégories connexes - [Logiciels ERP](https://www.getapp.fr/directory/322/enterprise-resource-planning-erp/software) - [Logiciels de gestion d'affaires](https://www.getapp.fr/directory/581/business-management/software) - [Logiciels de comptes fournisseurs](https://www.getapp.fr/directory/237/accounts-payable/software) - [Logiciels de comptabilité de fonds](https://www.getapp.fr/directory/168/fund-accounting/software) - [Logiciels de facturation](https://www.getapp.fr/directory/240/billing-invoicing/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1314 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18790 reviews) ## Avis ### "D365 is the Complete Solution for Pro Services" — 4.0/5 > **Eric** | *9 décembre 2025* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: Dynamics 365 is one of the most comprehensive tools that I have used, especially from the Sales \& Delivery side of the business. From start to finish, Dynamics has the ability to manage all aspects of a successful professional service organization. > > **Inconvénients**: The configuration and set up can be exhausting because Dynamics 365 is so comprehensive and extensible. If the organization does not have a clearly defined roadmap for D365 implementation, the implementation and configuration team can quickly get lost and lose sight of end goals, requiring extensive rework. > > I have used D365 in multiple organizations. In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. This allows comms to be quickly and easily tied to Project records. This is a huge time saver for administrators when working with large pipelines of projects. ----- ### "Great experience using Dynamics 365\!" — 4.0/5 > **Utilisateur vérifié** | *19 décembre 2025* | Services juridiques | Taux de recommandation : 7.0/10 > > **Avantages**: Microsoft dynamics allows us to keep all of our information and tracking of users, and products into one place. There is seamless integration across users. > > **Inconvénients**: The integration across users is not super reliable. We experience a lot of lag and downtime between users. > > Great experience using Dynamics 365\! Overall, we are very happy using Dynamics 365 as there are a lot of different integrations for us. ----- ### "Room to Grow" — 3.0/5 > **Christian** | *1 mai 2025* | Appareils médicaux | Taux de recommandation : 7.0/10 > > **Avantages**: The platform is very robust with different modules and infinite capabilities, from sales to service management to marketing, to HR. I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow. > > **Inconvénients**: Microsoft makes you work with costly implementation partners to set up your system. The system also does not integrate naturally with Business Central on the accounting side. Make updates to the system can also take some time to learn through the advanced settings. > > Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an industry-leading CRM at this point. However, I'm hopeful that it will get to that point with further investment from Microsoft. ----- ### "Dynamics 365: Feature‑Rich and Transformative for Teams" — 4.0/5 > **Lucas** | *6 mars 2026* | Services financiers | Taux de recommandation : 7.0/10 > > **Avantages**: One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one connected ecosystem. That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools. The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to shape it around your business rather than forcing you into rigid structures. > > **Inconvénients**: One thing I liked least about Dynamics 365 is that its complexity can feel overwhelming at times—there’s a noticeable learning curve, especially when navigating advanced modules or configuring custom workflows. The interface, while powerful, can occasionally feel cluttered, and some tasks require more clicks than you’d expect. Additionally, performance can vary depending on the environment, and certain customizations or integrations may require more technical expertise than smaller teams typically have. > > My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and act on it. Once you get past the initial learning curve, the system feels powerful and flexible—automation, reporting, and integrations all work together to streamline daily operations. Collaboration improves because teams aren’t working in silos, and having real‑time data available across modules helps with faster, more confident decision‑making. While there are moments where the interface feels dense or certain customizations require technical expertise, the platform ultimately delivers a robust, unified environment that can genuinely elevate how a business runs. ----- ### "Easy and quick to use" — 4.0/5 > **Stephanie** | *29 juillet 2025* | Mode et vêtements | Taux de recommandation : 9.0/10 > > **Avantages**: This is the CRM used by my last job. I enjoyed the ease of use and figuring it out, in order to manage my day to day activity in the job. > > **Inconvénients**: It did not track emails. You had to integrate with another software to track emails and activity with customers. > > Overall it was a great product to keep track of my database and set reminders to follow up with prospects. ----- Page : 1/235\ Suivant: [Page suivante](https://www.getapp.fr/software/90844/dynamics-365?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90844/dynamics-365) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées