Crazy Egg

Crazy Egg

Outil d'analyse puissant

4.5/5 (60 avis)

Crazy Egg - Présentation

Description du logiciel Crazy Egg

Crazy Egg combine quatre outils :

Heat map : une image de là où les gens ont cliqué sur votre site. Vous pouvez ainsi voir les zones chaudes et les zones froides.

Confetti : découvrez où les gens cliquent et ce qui les a motivés.

Scroll map : indique jusqu'où les personnes font défiler les pages vers le bas afin que vous sachiez à quel moment elles quittent la page.

Superposition : retrouvez plus d'informations sur chaque élément de votre page.

Crazy Egg - Présentation

Prix

À partir de
108,00 $US/année

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Crazy Egg - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Canada, Chine, Europe et 5 autres, Allemagne, Inde, Japon, Amérique latine, Afrique et Moyen-Orient
Langues
anglais

Captures d'écran

Capture d'écran pour Crazy Egg :
Capture d'écran pour Crazy Egg : Capture d'écran pour Crazy Egg : Capture d'écran pour Crazy Egg : Capture d'écran pour Crazy Egg : Capture d'écran pour Crazy Egg :

Crazy Egg - Avis

Crazy Egg - Avis

Note globale
4.5
/
5 60 avis
Excellent
33

Très bien
25

Moyen
2

Médiocre
0

Mauvais
0

Rapport qualité-prix
4.1
Fonctionnalités
4.3
Simplicité d'utilisation
4.5
Support client
4.1
97% des utilisateurs recommandent cette application
Greg D.

Crazy Egg Shows Me What's Hot On My Website!

I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.


Traduire avec Google Translate
Elaine S.

A helpful tool but becoming buggy

We've learned a lot about how our visitors interact with different pages on our website - they tend to click on every image even if it doesn't appear to link to anything, so we've learned to link more images than we used to. Mobile visitors tend to scroll a ton and just stop a few key places to skim, so we've learned to push that most important content higher up on the page so they don't have to scroll and skim so much.


Traduire avec Google Translate
Utilisateur vérifié

The original heatmap tool

Great product which will nail your needs if heatmapping is the only thing you need done.


Traduire avec Google Translate
Orsolya S.

Heatmaps with a twist

I only used the free trial for my partner's website but we both were satisfied so it is overall a great experience. I will definitely recommend this platform to my colleagues.


Traduire avec Google Translate
Nathan S.

It works...


Traduire avec Google Translate
Greg D.
Traduire avec Google Translate

Crazy Egg Shows Me What's Hot On My Website!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/02/2018
Provenance de l'avis : Capterra

I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.

Avantages

What I like most about Crazy Egg is that it offers me clear information about how people use my sight. It's one thing to design a site based upon how you think people will use it or even how they use others like it. It's another thing all together to know exactly how they use it, so you can constantly improve it.

By giving me a heat map of my users' experiences, Crazy Egg makes it possible to see which elements of my site are working and which ones need improvement. At a glance, I can see which buttons get clicked the most, how far the average person scrolls down the page, and the order in which people read my content. That's valuable stuff!

Crazy Egg goes a step further, though. It provides recordings of real visits from people, so I can watch as they tour my site. This let's me see the traffic pattern that potential customers are taking around my pages. By looking at how visitors tour my site, I can begin to notice patterns in their behavior and make sure that I'm always delivering what they want where they want it.

As if all this wasn't enough, Crazy Egg also offers the ability to A/B Split test my pages. Now, there are lot of applications that will split test things, but I've not found one that does it as reliably and as thoroughly as Crazy Egg. The data it provides makes split testing quick and simple.

Inconvénients

Honestly, there's not much to dislike with Crazy Egg. It's a specialized tool for a specific job which means that it will be one of many such tools in your tech stack. And even though it has affordable price points, it's still one more thing you have to pay for. that's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does. Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Elaine S.
Secteur d'activité: Enseignement supérieur
Taille de l'entreprise: 501-1 000 employés
Traduire avec Google Translate

A helpful tool but becoming buggy

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 21/06/2018
Provenance de l'avis : Capterra

We've learned a lot about how our visitors interact with different pages on our website - they tend to click on every image even if it doesn't appear to link to anything, so we've learned to link more images than we used to. Mobile visitors tend to scroll a ton and just stop a few key places to skim, so we've learned to push that most important content higher up on the page so they don't have to scroll and skim so much.

Avantages

CrazyEgg provides all kinds of helpful insights about the particular pages you decide to track. You can see how far users are scrolling down your page - which gets really interesting on mobile, because you can see how they scroll right past certain sections and focus on others, which can help you improve page layout. You can also see where people are clicking - including "non-clickable" elements, like images, so you then know you should link not just text but also an image. There's also a spreadsheet of everywhere people have clicked, so you can view the data however it's most comfortable to you.

You can track both publicly accessible pages and password-protected ones; you just have to install a browser extension to capture initial screenshots of protected pages.

Inconvénients

Over the past year I've noticed bugs creeping in. I set up snapshots and they just remain in "pending" status. It's happened so many time I now have to create a calendar reminder to check back in 6-8 hours and make sure my snapshots have all started. Customer support has not been able to determine why this happens or provide any resolution.

The other downside is you only get data on the specific pages you track, and they've now added the ability to split out mobile vs. tablet vs. desktop, so if you want to see how visitors on different devices act differently, that will eat up 3 snapshots for every URL. Nice data to have, it's just very limited, so you have to plan out which pages you're going to track and rotate to really make headway on your site.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Utilisateur vérifié
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

The original heatmap tool

Logiciel utilisé Autre pendant plus de deux ans
Publié le 22/01/2020
Provenance de l'avis : Capterra

Great product which will nail your needs if heatmapping is the only thing you need done.

Avantages

This has always been our go-to heat map software. Primarily because it was first to market and its now what our network and team are used to.

Inconvénients

It doesn't do everything that the newer entrants offer now and prospects seem to like some of the alternative solutions for their data visualisation outputs.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Orsolya S.
Secteur d'activité: Médias en ligne
Taille de l'entreprise: Auto-entrepreneur
Traduire avec Google Translate

Heatmaps with a twist

Logiciel utilisé toutes les semaines pendant Essai gratuit
Publié le 21/11/2019
Provenance de l'avis : Capterra

I only used the free trial for my partner's website but we both were satisfied so it is overall a great experience. I will definitely recommend this platform to my colleagues.

Avantages

It was easy to get started, the integration wasn't too hard either. I like the design and functionality. It's really easy to just use A/B testing for different website texts/article headlines. The offered 30 day trial period is sufficient enough to make a decision about continuing.

Inconvénients

I so far haven't experienced downsides to this platform but maybe it's a bit pricey for a user who has a lot of pageviews on their website. It's great for websites with less traffic.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 7.0/10

Nathan S.
Secteur d'activité: Édition
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

It works...

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 16/02/2019
Provenance de l'avis : Capterra

Avantages

Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Inconvénients

Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

Traduire avec Google Translate

Réponse de Crazy Egg

Hello Nathan!

Thanks for the feedback. We're confused by the commentary though which say:
1) We have much more than heatmapping. Actually, our toolset is quite robust and competitive with 5 different maps (heat, scroll, attention, list, overlay), User Recordings, A/B Testing (one of the only tools on the market with both maps and A/B Testing), and a WYSIWYG Editor.
2) Limited Visualizations. Our entire product is built on visualizations. We also go a step further than just onsite visualizations based on how we let you review and visualize different audience sources and referrers.

This feels like quite a disconnect from our current offering. Would love to connect with you and understand why your experience with the product is so different from what we offer. It has to be a messaging or communication gap on our side which is why I'm eager to connect and learn more. Thanks for taking the time to write and share this!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 2.0/10

Recommandation utilisateur
8.3/10
Basé sur 60 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Crazy Egg - Prix

Crazy Egg - Prix

À partir de
108,00 $US/année
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.1/5
Basé sur 60 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Crazy Egg - Fonctionnalités

Crazy Egg - Fonctionnalités

API
Analyse des tendances
Analyse en temps réel
Analyse visuelle
Business Intelligence
Création de tableaux de bord
Données en temps réel
Filtrage des données
Graphiques
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Monitoring
Outils de collaboration
Rapports ad hoc
Rapports et statistiques
Rapports personnalisables
Sources de données multiples
Tableau de bord d'activités
Visualisation de données
Fonctionnalités
4.3/5
Basé sur 60 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Crazy Egg - FAQ

Crazy Egg - FAQ

Voici quelques-unes des questions fréquentes sur Crazy Egg.

Q. Quels sont les types de licence disponibles pour Crazy Egg ?

Types de licences disponibles pour Crazy Egg :

À partir de: 108,00 $US/année

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Crazy Egg ?

Nous n'avons pas d'informations sur les fonctionnalités de Crazy Egg.

Q. Qui utilise Crazy Egg ?

Utilisateurs habituels du logiciel Crazy Egg :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Crazy Egg est-il disponible ?

Langues dans lesquelles Crazy Egg est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Crazy Egg ?

Types de licences disponibles pour Crazy Egg:

Abonnement

Q. Crazy Egg prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Crazy Egg.

Q. Avec quelles applications Crazy Egg peut-il s'intégrer ?

Applications s'intégrant à Crazy Egg :

Aritic, Bitium, Clearlogin, Handshake, Kameleoon, Optimizely, Rippling, ion interactive

Q. Quelles sont les ressources d'aide disponibles pour Crazy Egg ?

Ressources d'aide disponibles pour Crazy Egg :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo