Crazy Egg

We've used the tool for several years, generally for split testing - to help us evaluate different designs of a page. It offers heatmaps, click maps - on which elements the users clicked, where they usually reach down scrolling.

It worked well for several years, but then it became buggy. Some of the snapshots didn't record any visits or recorded far less visits than the other page variant. Which is a problem, since the traffic was distributed evenly between both page variants. I don't think it's something we did, because on some snapshots it worked well, on others not so well. That's why we switched to another tool.

Also, if you want to monitor desktop and mobile, you should create separate snapshots for each device.

The heatmaps and the scrollmaps tools are effective. The data provided by the program was useful, but the process of obtaining it was kind of simplistic.

However, at the same I found that it would be nice if they simplified the UX a bit more but also add more advanced features that other competitors already master.

I really like how everything works in Crazy Egg, I make snapshots of almost every page on our website on desktop and mobile, and this helps our developers and designers greatly. It has the ability to view the snapshots in heatmap, scrollmap, and confetti showing where users came from. It is super helpful and works smoothly. Totally recommend for all who are not using it yet, it's a treasure :)

I think I would love to have a feature to download all the snapshots when they are ready to my computer. Because I make screenshots and it's not very convenient.

I was able to see what was working on our lead generation pages and what did not work. Everything worked great from funnels to heat maps, the most that I used

I feeled it wased a little expensive, but well worth it, depending on your budget to acquire new customers.