Deputy
Planification du personnel, gestion du temps, des présences (horloge) et bien plus
4,7 /5 (560 avis) Donnez votre avis !Deputy - Présentation
Description du logiciel Deputy
Deputy est une plateforme tout-en-un permettant de gérer la planification du personnel (enregistrement), le temps de présence (horloge), la communication et les tâches. Utilisez les applications mobiles de Deputy pour gérer votre équipe où que vous soyez. L'application de borne interactive Deputy pour iPad offre aux employés un système de pointage en libre-service complet. Tous alimentés par un design simple et intuitif.
Deputy fournit une solution de bout en bout pour la gestion de vos effectifs. De la planification du personnel (enregistrement) à l'intégration de la paie, le tout fourni comme une solution. Effectuez votre planification à l'aide de l'application web ou mobile et publiez-la sur votre personnel par e-mail/sms/notification push, avec l'option de demander à vos employés de confirmer leurs horaires. Les employés peuvent utiliser les applications mobiles adjointes avec marquage par géolocalisation ou utiliser l'application iPad Deputy Kiosk pour la détection des visages. Transférez vos feuilles de présence virtuelles vers des solutions de paie en cloud de manière transparente avec des calculs complets des heures supplémentaires. Ou téléchargez-le dans un fichier pour une analyse Excel ou sur site. C'est simple, facile et rapide !
Deputy - Présentation
Prix
Types de licence
Deputy - Fonctionnalités
Médias
Deputy - Avis
Deputy - Avis
Excellent & Easy to Use Time Management System
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
Scheduling Software
Can be slow at times and glitchy. Overall good and easy to use when working properly.
No bad until you try to leave
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Absolutely love Deputy!
Absolutely wouldn't use anything else!
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Excellent & Easy to Use Time Management System
Avantages
The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.
Inconvénients
The Android app doesn't provide as many features as the IPhone app.
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
Avantages
Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.
Inconvénients
I wish it synced with my Google calendar. Only thing missing.
Scheduling Software
Can be slow at times and glitchy. Overall good and easy to use when working properly.
Avantages
Easy to search for shift by employee, Easy to make templates and load templates.
Inconvénients
Cannot filter locations, can be slow to load, Supervisor notifications go to the wrong person.
No bad until you try to leave
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Avantages
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Inconvénients
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Réponse de Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
Absolutely love Deputy!
Absolutely wouldn't use anything else!
Avantages
So easy to roster people in appropriate areas, ensure you have the right amount of cover, and let everyone knows what their shifts are. Logging on and off shift is quick and easy, and the phone app is wonderful for offering out shifts to be covered at short notice.
Inconvénients
24/7 online help is good, sometimes there are communication difficulties because of the intricacies of the Australian awards system. However, having an account manager I can book a remote training or consultation session with is awesome!!
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Deputy - Prix
Deputy - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Deputy - Fonctionnalités
Deputy - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Deputy - FAQ
Deputy - FAQ
Voici quelques-unes des questions fréquentes sur Deputy.
Q. Quels sont les types de licence disponibles pour Deputy ?
Types de licences disponibles pour Deputy :
À partir de: 2,50 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Deputy ?
Nous n'avons pas d'informations sur les fonctionnalités de Deputy.
Q. Qui utilise Deputy ?
Utilisateurs habituels du logiciel Deputy :
PME, Grandes entreprises, À but non lucratif, Entreprises de taille moyenne
Q. Dans quelles langues Deputy est-il disponible ?
Langues dans lesquelles Deputy est disponible :
allemand, anglais, chinois (simplifié), chinois (traditionnel), coréen, espagnol, français, italien, japonais, portugais
Q. Quels sont les types de licence disponibles pour Deputy ?
Types de licences disponibles pour Deputy:
Abonnement
Q. Deputy prend-il en charge les appareils mobiles ?
Appareils pris en charge par Deputy :
Android, iPhone, iPad
Q. Avec quelles applications Deputy peut-il s'intégrer ?
Applications s'intégrant à Deputy :
ActiveCampaign, Bitium, Gusto, ServiceM8, Square Payroll, Vend, Wagepoint, Workato, WorkflowMax, Xero
Q. Quelles sont les ressources d'aide disponibles pour Deputy ?
Ressources d'aide disponibles pour Deputy :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.