Vorex PSA

Vorex PSA

Gérer les clients, les projets, le temps et la facturation sur une seule plateforme

3.8/5 (17 avis)

Vorex PSA - Présentation

Avec Vorex, les PSO peuvent obtenir les informations organisationnelles dont ils ont tant besoin et commencer à réaliser leurs rêves plutôt que des rapports de situation. La solution cloud de gestion d'entreprise fournit tous les outils de gestion de projet, d'affectation des ressources et de facturation nécessaires sur une seule et même plateforme. En simplifiant le processus de gestion d'entreprise, les agences peuvent renforcer leur compréhension d'un projet, mieux affecter les ressources dans toute l'organisation, améliorer la budgétisation et les prévisions ainsi que mieux enregistrer les heures travaillées et autres dépenses du projet afin d'améliorer la facturation.

Prix

À partir de
35,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Allemagne et 4 autres, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais

Vorex PSA - Avis

Note globale
3.8/5
76% d'avis positifs
8
Excellent
5
Très bien
1
Moyen
1
Médiocre
2
Horrible
Michael T.
Traduire avec Google Translate

Easy to Use and a Great Value

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 24/03/2017
Provenance de l'avis : Capterra

Vorex has a lot of good things going for it. Primarily that the UI and accessibility of the platform are fantastic. It's super easy to use, and nearly all of the features have work-flows that make logical sense. Easy to train up others on using the system as well.

Vorex also does A LOT. Everything you could need is pretty much included in the license. Project Management, Time Tracking, Billing, etc are all there. There's CRM functionality, albeit a bit limited. The strongest component of the platform is probably Project Management, while the others are valuable and still useful - they lack some depth when it comes to more complex workflows.

For the money, it's a great buy.

Avantages

Easy to use, really great price point, and lots of features

Inconvénients

Some of the features lack more advanced workflows

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Ryan K.
Traduire avec Google Translate

Publié le 30/09/2013
Provenance de l'avis : SoftwareAdvice

I spent a good deal of time looking into Project Management/Time Tracking (Professional Services Automation Solution) for my business. I did not want to make a mistake of picking the wrong solution, and having to spend a lot of time switching to a different solution- it was a big decision for our company. I finally picked Vorex, and myself and the entire staff are very happy that we have made that decision.

To be fair, this is my take on Vorex PSA. It's very easy to use, yet robust! It's all native cloud based (nothing to install, at all!). I really like that's it's cross platform and cross browser (works on our Apples, PCs, laptops..etc). It's comprehensive and natively integrated (in addition to PM and time/Tracking, if we want, we can utilize its built-in CRM system, as well as its Invoice/Billing module). They have excellent customer support; these people love what they do! There's no contracts (true month-to-month), no setup fees - only monthly subscription. The include free Training, and ongoing support; and they gave us 3 free custom reports!!

There are some cons - some international languages are not supported (we have one overseas office). Also, we have to have the Internet to use it (I guess, this is where everything is moving to these days!).

I hope the above was helpful to many. Good luck!

Note détaillée

Simplicité d'utilisation
Support client

Tyler W.
Traduire avec Google Translate

PROBABLY THE WORST BUSINESS MANAGEMENT / PSA SOFTWARE OUT THERE!!!

Publié le 03/05/2016
Provenance de l'avis : Capterra

This was the absolute worst experience I have ever had with a software company. The software is absolute garbage and crashes CONSTANTLY! We were sending their "Tech Support" department daily videos of 404 NOT FOUND errors on almost every page of their software. They sold us a bill of goods and totally scammed us at every corner. Countless emails and phone calls to them went un-returned. Over 1 dozens emails requesting that they cancel our account were completely ignored. We filled a fraud claim with our bank and blocked them from continuing to charge us... What did they do... They changed their billing information and continued billing us 3 months later. Do not believe a word of the the FAKE positive reviews on this site. The company is run by dishonest thieves who almost certainly wrote these other reviews themselves.

Save yourself the trouble, expense and grief of having to trial and cancel this software. They do not support their product and they will not stop charging your card when you request they do so! RUN AS FAR AS YOU CAN FROM THEM!

Réponse de Vorex

Hello Tyler,

Thanks for leaving your feedback regarding your experiences with Vorex. After some internal investigation we've uncovered that these issues took place over 12 months ago - obviously you are still quite upset regarding your experience and we'd like to apologize that you came away with such a strong negative sentiment.

We stand by the fact that we have many happy customers, and we take the fact that we did not deliver on our promises to one of our customers very seriously. While we can't validate every claim made here, clearly there was a mis-step in the handling of your relationship with Vorex.

Vorex has since been acquired back in January 2016, and we'd love to have some productive dialogue around your experience and see if we can show you the good qualities in our offering.

Wish you and your business all the best.

Note détaillée

Simplicité d'utilisation
Support client

Sam D.
Traduire avec Google Translate

A True Project Management and Time Tracking Solution

Publié le 06/01/2011
Provenance de l'avis : Capterra

I wish I had this kind of feedback to read before wasting so much time searching for alternative solutions.
I strongly recommend this solution to any business owner.

Avantages

I am a demanding business owner and want the best for my company. When I needed a Project Management solution that took care of my clients, projects, time tracking, expenses, and invoicing- I looked at many vendors. It seems like every time I saw a potential solution there was something I did not like (such as functionality, ease of use, or price..etc). But when the Vorex staff personalized a demo for me I was impressed.

Here are my Pros point:

-Very comprehensive with many very useful modules that are simply not offered at many other vendors.
-Superb customer support.
-Application is Very easy to use.
-Low cost.
-They gave me a free training.
-I continue to get their latest enhancements and new modules.
-Rapid installation.

Inconvénients

So far- nothing to report here.

Note détaillée

Simplicité d'utilisation
Support client

Chuck F.
Traduire avec Google Translate

An excellent product worth the money

Publié le 29/10/2014
Provenance de l'avis : SoftwareAdvice

Avantages

I like the simplicity, cost and power of the data. We needed a sound time management system that could eventually be used for a more sophisticated project management system. We are a small firm (15 users) and up to now have not been very disciplined about project planning and reporting. he Vorex system will help us improve and be able to see the results quickly.

Inconvénients

At this point, I have not experienced any negative elements. However, we are only three months into implementation.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Vorex PSA - Prix

À partir de
35,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Vorex PSA - Fonctionnalités

  • API
  • Gestion de projets
  • Planification de projets
  • Projections
  • Suivi du temps des projets

  • Commentaires
  • Diagrammes de Gantt
  • Feuilles de temps
  • Gestion des tâches
  • Hiérarchisation
  • Interface glisser-déposer
  • Intégration de tiers
  • Notifications automatiques
  • Outils de collaboration
  • Planification des tâches
  • Suivi de la progression
  • Suivi des activités
  • Suivi des projets
  • Suivi des tâches
  • Tableau de bord d'activités

Vorex PSA - FAQ

Voici quelques-unes des questions fréquentes sur Vorex PSA.

Q. Quels sont les types de licence disponibles pour Vorex PSA ?

Types de licences disponibles pour Vorex PSA :

À partir de: 35,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Vorex PSA ?

Nous n'avons pas d'informations sur les fonctionnalités de Vorex PSA.

Q. Qui utilise Vorex PSA ?

Utilisateurs habituels du logiciel Vorex PSA :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues Vorex PSA est-il disponible ?

Langues dans lesquelles Vorex PSA est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Vorex PSA ?

Types de licences disponibles pour Vorex PSA:

Abonnement

Q. Vorex PSA prend-il en charge les appareils mobiles ?

Appareils pris en charge par Vorex PSA :

iPhone

Q. Avec quelles applications Vorex PSA peut-il s'intégrer ?

Applications s'intégrant à Vorex PSA :

IT Glue, QuickBooks, QuickBooks Online

Q. Quelles sont les ressources d'aide disponibles pour Vorex PSA ?

Ressources d'aide disponibles pour Vorex PSA :

FAQ, Forum, Support en ligne, Support téléphonique, Tutoriels vidéo