TradeGecko - Présentation
Description du logiciel TradeGecko
Que fait TradeGecko ?
La plateforme TradeGecko permet aux marques commerciales de gérer leurs flux de travail opérationnels et leurs applications à partir d'un système central unique. Ses fonctionnalités, ses applications et ses intégrations principales offrent aux entreprises la possibilité d'automatiser et de gérer facilement les ventes multicanaux, l'inventaire sur plusieurs emplacements, les flux de production simples, les opérations d'entrepôt et les rapports. et prévisions, paiements, achats, grands livres comptables et exécution.
Pourquoi TradeGecko est-il important ?
En termes simples, TradeGecko vous permet de gagner un temps précieux afin que vous puissiez investir dans votre marque, vos clients et vous concentrer sur la croissance de votre entreprise.
En choisissant TradeGecko comme leur plateforme de commerce de choix, les entreprises seront en mesure de réduire la complexité et les efforts manuels nécessaires à la gestion des opérations quotidiennes dans leurs chaînes d'approvisionnement. TradeGecko sert de hub central, connectant et automatisant tous les éléments de leur activité ; synchroniser plusieurs canaux de vente avec des applications comptables, des commandes avec le personnel de l'entrepôt, des prestataires de services logistiques tierces ou des centres de distribution et des clients disposant d'informations à jour à propos de leurs commandes afin de générer transparence et satisfaction tout au long de leur processus d'achat.
TradeGecko - Présentation
Prix
Types de licence
TradeGecko - Fonctionnalités
Captures d'écran
TradeGecko - Avis
TradeGecko - Avis
Love it
I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately.
Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.
Great Software
I really like the software and Customer support is always very helpful in every aspect.
Its generally good, but has some big shortcomings
No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.
5 STAR
I've enjoyed using TG for several years now.
Great back office All-in-One system
After 6 months of use, overall experience is very positive. TG covers all main aspects of our business needs. Very happy with performance and functionalities that makes daily basis work easy. It´s a great relief after moving from an old version of Magento.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Love it
Avantages
I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.
Inconvénients
If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug.
I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7.
On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.
Réponse de TradeGecko
Hi Phill,
Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!
Regards,
Alicia
TradeGecko
Great Software
I really like the software and Customer support is always very helpful in every aspect.
Avantages
Reporting is good. It is also easy to use. Integrates with other software easily.
Inconvénients
There is not a payment integration that syncs with wholesale orders or on site sales.
Réponse de TradeGecko
Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.
Its generally good, but has some big shortcomings
No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.
Avantages
Live updating of bundle quantities to our shopify store is very good
The sync speed to shopify is good
The usability of the software is good
It can handle multiple currencies well
Inconvénients
The actual core of the product - keeping track of inventory is not as robust as it needs to be.
We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out.
We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome.
The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent.
You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.
5 STAR
I've enjoyed using TG for several years now.
Avantages
Ease of use. I also appreciate the quick customer service correspondence.
Inconvénients
I have no complaints. I find this program very easy to use and it is intuitive.
Réponse de TradeGecko
Its great when we hear that our long term customers continue to rate our platform so highly, and our customer service team appreciate the shout out. Thanks for the review, Team TradeGecko
Great back office All-in-One system
After 6 months of use, overall experience is very positive. TG covers all main aspects of our business needs. Very happy with performance and functionalities that makes daily basis work easy. It´s a great relief after moving from an old version of Magento.
Avantages
Ease of use even for unexperienced employees. Simple but powerfull, great customer service and fast support , great and useful intelligence features. The B2B platform works great and customers appreciate that too. The amazing inventory system reduced our non-productive hours. Frequent updates and improvements fromTG.
Inconvénients
I miss a bit more of customization. System sometimes loads slowly.
Réponse de TradeGecko
Dear Fernando, We are happy to hear that our overall product and our B2B eCommerce Platform is saving you and your customers time so that you can focus on further building your business! Team TradeGecko
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
TradeGecko - Prix
TradeGecko - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
TradeGecko - Fonctionnalités
TradeGecko - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
TradeGecko - FAQ
TradeGecko - FAQ
Voici quelques-unes des questions fréquentes sur TradeGecko.
Q. Quels sont les types de licence disponibles pour TradeGecko ?
Types de licences disponibles pour TradeGecko :
À partir de: 39,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel TradeGecko ?
Nous n'avons pas d'informations sur les fonctionnalités de TradeGecko.
Q. Qui utilise TradeGecko ?
Utilisateurs habituels du logiciel TradeGecko :
Entreprises de taille moyenne, PME
Q. Dans quelles langues TradeGecko est-il disponible ?
Langues dans lesquelles TradeGecko est disponible :
anglais
Q. Quels sont les types de licence disponibles pour TradeGecko ?
Types de licences disponibles pour TradeGecko:
Abonnement
Q. TradeGecko prend-il en charge les appareils mobiles ?
Appareils pris en charge par TradeGecko :
iPhone, iPad
Q. Avec quelles applications TradeGecko peut-il s'intégrer ?
Applications s'intégrant à TradeGecko :
9 Spokes, Crossfire Cloud EDI, Grow, QuickBooks, QuickBooks Online, ShipStation, Shopify, SphereWMS, Starshipit, Xero
Q. Quelles sont les ressources d'aide disponibles pour TradeGecko ?
Ressources d'aide disponibles pour TradeGecko :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately.
Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.