Resource Guru

I like how organized this tool can be. For our account, updates are constant and this tool will help us make sure that the team is updated. You can also engage with your team within the card especially if you have any clarifications or questions.

Knowledge Base Alerts - this part needs improvement. I wish there is a way to notify the team using the knowledge base alerts that would notify them right away instead of checking the "lightning bolt. Changing it to yellow isn't enough. It would be better if there is a sound made to make sure that the team will know that it is a must if you will receive a knowledge alert.

Nothing at all. It has no redeeming qualities.

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go.

Not worth the hassle even if free.

Simple easy to use and great user interface

Some features are global and can't be switched off.

flexibilityeasy of usefast overview about capacity

I would like a more powerful project overview on the scheduling page (for example sum of all hours planned for a specific project, wihout going to reports)