BookedIN

BookedIN

Spend less time scheduling, more time doing what you love.

4.6/5 (192 avis)

BookedIN - Présentation

• Online appointment booking
• Client email & text reminders
• Android/iPhone app for staff
• Email alerts
• 2-way calendar synchronization (Google, Outlook, iCloud, Office365, Exchange)
• Let clients book using your website, Facebook or Instagram
• Get ranked on search engines like Google, Yahoo and Bing
• Online payment processing (credit card, debit or PayPal)
• Require a deposit payment when clients book online
• Send payment requests
• Automatic payment receipts
• Client history & notes
• Unlimited staff logins with different security settings.
• Data continuously backed up (cloud)
• Email support

Prix

À partir de
24,00 $US
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

BookedIN - Avis

Note globale
4.6/5
96% d'avis positifs
134
Excellent
50
Très bien
7
Moyen
1
Médiocre
0
Horrible
Angela B.
Traduire avec Google Translate

I'm so glad I switched to BookedIn

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 29/11/2016
Provenance de l'avis : Capterra

I have been using BookedIn for 2 years now. It has been an amazing time saver for me. Prior to using this service, I wasted lots of time returning phone calls to clients asking for appointments. They would leave me a messege, I 'd leave them a messegeback, and it would go on for a few days before we settled on a time. Between every client I'd have emails, voicemails, and texts to reply to clients asking for an appointment. Now they go to the link on my website and see my availability and schedule their own appointment. It appears on my calandar and I get an email notification. If they ask for an appointment the old way (by texting me, calling me, or emailing me) I promptly text them or email them the link. At the time of appointments, I make the next appointment for my client using BookedIn in the office. I worried that I would not be in control of my schedule, but it hasn't felt that way at all. I still set the parameters that clients can choose from and it works out great for both me and my clients. The email reminder to clients has cut down on no-shows too. The BookeIn program also has a built in email invoice that I use for billing no-shows. The client receives an email bill, pays it online, and the money is deposited into my account. Saves time, stamps, envelopes, paper, and printer ink. My personal google calandar with my own dentist appointments or conferences or kids activities is imported into my work BookedIn calandar so I know not to book clients during those times. This feature has made it seamless to mange to calendars (home and work). If i have questions or suggestions for improvement, I speak directly to the developers and they are very helpful and responsive. BookedIn is more affordable than it's competitors and doesn't include useless features I don't need, but rather has many options for me to customize the program to be exactly what I need. I can't reccommend BookedIn enough!

Avantages

Ease of use

Inconvénients

Sometimes the loading time is slow

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Caroline G.
Traduire avec Google Translate

Flexible time saver and easy to use

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 09/09/2016
Provenance de l'avis : Capterra

I am delighted with BookedIN. It has so many convenient features that are saving me a lot of time. And it is easy to set up, with friendly online support.

Avantages

My clients can run through my diary easily to see what slots are available and taking a slot is easy. Setting up was straightforward. In particular, linking with Paypal was easier than some of the others that I tried before choosing BookedIN.
I love the diary sync. I used to manually type clients' details from the booking site to my calendar. And when the client pays, this shows up on the calendar. The payment system is easy too. I used to manually prepare invoices. Then I would have to chase them up. This system resolves that manual work. I have saved at least 6 hours a week, and I work just 3 days a week, so that is significant. I have been able to charge different prices for daytime and evenings too.

The diary syncing is just so easy. With 2-way syncing I have been able to add personal diary events on the go (hairdresser, evenings out) and they show up on my diary in the office. This is so convenient.

I am very happy indeed with my switch to BookedIN. It is terrific that my clients' bookings go straight to the calendar and that they can write me notes. And the system makes payment magically easy for both me and the client. It is great that I can see at a glance when clients have paid. I think this has saved me around 6 hours a week, and for someone who works just 3 days a week, this is significant.dated. I used to do this manually.

I am spending less time typing, collecting fees is easy. So I am less stressed and have more more time to spend on my clients.

Inconvénients

I am looking forward to the SMS facility which I understand is in development. It might be nice to offer a few more automatic emails, perhaps after the event, encouraging clients to write me a friendly review.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Maria A.
Traduire avec Google Translate

This software makes mine and my clients' life softer

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/10/2016
Provenance de l'avis : Capterra

I have a busy, small home business, where I work by myself. When I first started the only help I had was my answering machine. So clients would call me when I was busy with a client and unable to answer the phone to book an appointment, many times they called from work and left a message to call them back. If I had a little spare time I would call back only to get their voice mail, saying they were unavailable at that time, and this was the hide and seek game we played until we finally got a hold of each other, it was sometimes very frustrating for me and for them.
My husband found out about BookedIn and suggested me I should give it a try. I was a little bit intimidated about using the system, because I am not so good with computerized technology, but decided to go for it. I am glad I did, it is so easy to use and made a big difference on my business, on how I use my time, on my performance and state of mind and my relationship with my clients. I have received comments from my clients on how glad they are to be able to book their own appointment, picking the day and time that best match their schedules.
About the features in the software I can't say too much because I don't know how to use all of them, but I am happy with what I am using, customer support I only used once, about a misunderstanding on receiving payment, but after I got in touch with customer support team it was corrected very quickly, and value for the money is good too, because would cost me a lot more if I had to hire a secretary.
So I am very satisfied with the software, which I have been using for over 3 years.
Thank you BookedIn Team.
Maria Arongaus

Avantages

Makes my life a lot easier.

Inconvénients

Can't think of anything now

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Benjamin A.
Traduire avec Google Translate

This is the first booking tool I've used, but I'll never stop using it. It's easy, and saves time.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 01/02/2018
Provenance de l'avis : Capterra

The main benifit is time. I dont have to personally book appointments, have lengthy conversations via email, Facebook, text, in person, anything. Theres always a 10 minute juggle of calendars when booking appointments in person, ots frustrating. Not anymore. It's a great booking tool and it gives the client the control within the parameters you set. Customization is great, the auto features are awesome. If you dislike excessive customer service this is a gold mine! It's worth a 30 day trial. I'm now a subscriber.

Avantages

1) I like that my clients can book without texting me or meeting with me in person. Saves me a lot of time both at work and at home.
2) I love the deposit and auto refund tools. I always take deposits before booking, and if the client cancels they get a refund without having to come see me in person.
3) The reminders and sync is awesome for both me and my client. I get all the info I need, they get reminders, confirmations, and calendar sync, it's phenomenal. No lengthy texts or sending personal reminders. It's all there for them to confirm without me taking the time from my schedule.
4) I like the variety of customization options. Charge different deposits for different services, time for rest between appointments, hours available, everything.

Inconvénients

My suggestions, if bookedin is reading any of this -
1) Categories for services and the ability to limit how many of any certain service/service category is available each day. I dont want 3 touch ups in 1 day, I want 1 touch up a day for 3 days. Maybe I overlooked something, but I dont think this is an option.
2) For my clients - search for service by time availability is unavailable. My clients have to manually click on each day in my calendar to see if I have 6 hours available. I think it would be easier if there was an option to view the services, choose the service, then see highlighted days available to them. Keep the same system! Just add an alternative as well. If that makes sense.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Marco C.
Traduire avec Google Translate

More than Valuable, Vital for many!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/10/2016
Provenance de l'avis : Capterra

Thanks to BookedIN, I often have even first-time clients book their OWN appointments! Though this can be very valuable when one has limited staff, it is vital when one is a solo-entrepreneur. My patients happily report that scheduling through BookedIN is clear and simple, and in the few instances I have wanted a hand - the BookedIN help-desk staff has always proved top-notch, professional and friendly. I'm looking forward to more BookedIN service in the future, and rate BookedIN 5 out of 5 AND an A+ on service! ' M Castaneda, DC (www.GoDrC.com, Knoxville, TN)

Avantages

Ease of use, friendliness of staff, and the fact that Mike I. is reachable! :)

Inconvénients

Still hoping it might incorporate texting of reminders sometime soon!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

BookedIN - Prix

À partir de
24,00 $US
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

• 30-day trial
• Free plan: 5 bookings per month
• Paid plans: start at $24

BookedIN - Fonctionnalités


  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur BookedIN

BookedIN - Principales fonctionnalités

  • Add a "Book Now" button to Facebook
  • Appointment Scheduling
  • Automatic payment receipts
  • Client & customer tracking tools
  • Custom booking form fields
  • Customizable booking form fields/intake forms.
  • Customizable notification & reminder emails
  • Email & text message reminders
  • Embed a booking calendar or button on any website
  • Multiple levels of admin control
  • Online booking
  • Online booking for your clients
  • Online payment processing
  • Online scheduling for employees, equipment or rooms
  • Secure and reliable
  • Text reminders & confirmations
  • Two-way calendar sync
  • Web & social integrations

Avantages

Focus on what you love
You didn’t open a business to do paperwork and play phone tag, did you? With BookedIN, you'll do less of the boring stuff and spend more time on what you do best.

Reduce no-shows
Automatically sends appointment reminder text messages & emails, helping your clients organize their busy day. Clients can easily confirm, cancel, or pay directly in the message, meaning less administrative work for you and your clients are more likely to show up.

Schedule from anywhere
BookedIN has a web app, Android App and iPhone app. Everything is cloud-based, meaning you can log in to your account from anywhere, and everything is up to date.

Increase repeat business
Once your clients book online, they won’t want to do it any other way. It’s quick, easy, and doesn’t require them to sign-in or create an account.

Easy payment collection
Online payments are convenient for your clients and easy for your business use, so getting paid will be that much easier. You’ll also save time through automatic payment receipts and one-click payment requests.

Get more bookings
Your booking webpage will show up in Google search so clients can easily find your services and book appointments.

BookedIN - FAQ

Voici quelques-unes des questions fréquentes sur BookedIN.

Q. Quels sont les types de licence disponibles pour BookedIN ?

Types de licences disponibles pour BookedIN :

À partir de: 24,00 $US

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

• 30-day trial
• Free plan: 5 bookings per month
• Paid plans: start at $24

Q. Quelles sont les principales fonctionnalités du logiciel BookedIN ?

Fonctionnalités du logiciel BookedIN :

  • Add a "Book Now" button to Facebook
  • Appointment Scheduling
  • Automatic payment receipts
  • Client & customer tracking tools
  • Custom booking form fields
  • Customizable booking form fields/intake forms.
  • Customizable notification & reminder emails
  • Email & text message reminders
  • Embed a booking calendar or button on any website
  • Multiple levels of admin control
  • Online booking
  • Online booking for your clients
  • Online payment processing
  • Online scheduling for employees, equipment or rooms
  • Secure and reliable
  • Text reminders & confirmations
  • Two-way calendar sync
  • Web & social integrations

Q. Qui utilise BookedIN ?

Utilisateurs habituels du logiciel BookedIN :

Auto-entrepreneurs, PME

Q. Dans quelles langues BookedIN est-il disponible ?

Langues dans lesquelles BookedIN est disponible :

anglais

Q. Quels sont les types de licence disponibles pour BookedIN ?

Types de licences disponibles pour BookedIN:

Gratuit, Abonnement

Q. BookedIN prend-il en charge les appareils mobiles ?

Appareils pris en charge par BookedIN :

Android, iPhone

Q. Avec quelles applications BookedIN peut-il s'intégrer ?

Applications s'intégrant à BookedIN :

Facebook, Google Calendar, Google Drive, Microsoft Outlook, Office 365, PayPal, Squarespace, Weebly, Wix, Wordpress

Q. Quelles sont les ressources d'aide disponibles pour BookedIN ?

Ressources d'aide disponibles pour BookedIN :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo