Jobber

Devis, planification et facturation pour les entreprises de services à domicile.

4,6 /5 (558 avis) Donnez votre avis !

Jobber - Présentation

Description du logiciel Jobber

Jobber est une solution de gestion des interventions hébergée dans le cloud et conçue pour les petites et moyennes entreprises. Conçu et élaboré pour une prise en main rapide et une utilisation facile, Jobber dispose de tous les outils et fonctionnalités flexibles nécessaires pour effectuer le travail.

Jobber est conçu pour les entreprises intervenant sur le terrain, telles que la plomberie, l'aménagement paysager et l'entretien des pelouses, le ménage des chambres, la réparation d'ordinateurs, la CVC, les électriciens de lutte antiparasitaire, les petits dépannages, le nettoyage de moquettes, etc.

Jobber prend en charge une grande variété de flux de travaux planifiés et non planifiés, offrant des possibilités de contrats ponctuels ou récurrents. La grille de planification et la vue cartographique de Jobber garantissent que les équipes sont entièrement affectées et efficacement routées.

Le système de facturation de Jobber est étroitement intégré à la plateforme de planification. Il permet de facturer en un clic une ou plusieurs tâches avec un suivi et des rapports garantissant que l'entreprise est payée pour chaque tâche. De nombreux utilisateurs de Jobber éliminent les coûts supplémentaires d'un système de comptabilité tiers.

Les responsables des interventions sur site sont en mesure de suivre les données spécifiques des clients et des tâches directement dans Jobber. Des champs personnalisés aux formulaires de travail personnalisés en passant par l'ajout de notes et de pièces jointes, les équipes seront préparées pour leur mission. Les employés peuvent accéder aux informations dont ils ont besoin, quand ils en ont besoin sur le terrain et les responsables disposeront d'un enregistrement clair pour chaque client et chaque intervention.

Robustes, mais faciles à utiliser depuis n'importe quel appareil, les fonctionnalités de planification, de devis et de facturation aident les entreprises à rester organisées et concentrées sur la réalisation de leur travail. Grâce à des ajouts et des améliorations apportées presque quotidiennement, Jobber est un système d'entreprise hébergé dans le cloud activement et énergiquement développé pour les entreprises d'interventions sur le terrain.

Jobber - Présentation

Prix

À partir de
29,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Jobber - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Médias

Jobber is accessible everywhere via native iTunes and Android apps
The calendar tool allows users to schedule jobs with a drag and drop interface
All jobs are logged within the Jobber system with client history and billing information
Invoices can be created within the system
Jobber integrates with QuickBooks Online for data synchronization
Jobber time tracking allows employees to track time spent on jobs
Invoices and payments can be managed within Jobber
Vidéo de Jobber Capture d'écran pour Jobber : Jobber is accessible everywhere via native iTunes and Android apps Capture d'écran pour Jobber : The calendar tool allows users to schedule jobs with a drag and drop interface Capture d'écran pour Jobber : All jobs are logged within the Jobber system with client history and billing information Capture d'écran pour Jobber : Invoices can be created within the system Capture d'écran pour Jobber : Jobber integrates with QuickBooks Online for data synchronization Capture d'écran pour Jobber : Jobber time tracking allows employees to track time spent on jobs Capture d'écran pour Jobber : Invoices and payments can be managed within Jobber

Jobber - Avis

Jobber - Avis

Note globale
4,6
/
5
Excellent
386

Très bien
136

Moyen
18

Médiocre
7

Mauvais
11

Rapport qualité-prix
4,5
Fonctionnalités
4,3
Simplicité d'utilisation
4,6
Support client
4,7
94% des utilisateurs recommandent cette application
Andy W.

Jobber is the BEST

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.


Traduire avec Google Translate
Joel K.

Overall a great program

Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.


Traduire avec Google Translate
Kathleen W.

Software with the WOW factor

It was like a breath of fresh air. IT WORKS! Its simple. Its intuitive. The knowledge base is also excellent.
We installed this is the month of April, coming off a disaster with another company. Our Garden center business was off the charts busy, and to undertake a project like install a new program was 'unthinkable' crazy, and yet we could NOT continue with the software we were trying to use, it was a disaster. And so we did it. We ordered the trial. I wasn't about to change with out a try out. I was burnt badly with the program we were trying to use....I ran the trial . Within hours I knew that this was the program we had wanted & hoped for. In a matter of 4 or 5 days, I knew there was no reason to go the whole 14 days of the trial. We signed up and never looked back . It has been AWESOME. The customer service is outstanding, The mobile program is AWESOME, my men were up and running within MINITUES of turning them on. It is so well designed they we all up and running in no time at all...NO problems, NO issues...so refreshing after what we had been through. From A to Z this program has been great.


Traduire avec Google Translate
Adam S.

Get you in and keep your money and don't honor trial

Lost Money


Traduire avec Google Translate
Craig J.

[SENSITIVE CONTENT HIDDEN] PRODUCT EXPERT - outstanding

top notch so far. [SENSITIVE CONTENT HIDDEN] is incredible


Traduire avec Google Translate
Andy W.
Secteur d'activité: Eau/gaz/électricité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Jobber is the BEST

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/02/2019
Provenance de l'avis : Capterra

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Avantages

-The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.

Inconvénients

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Traduire en français

Réponse de Jobber Software

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.

Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.

Thanks again for taking the time to leave a review :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Joel K.
Secteur d'activité: Équipements publics
Taille de l'entreprise: Auto-entrepreneur
Traduire en français
Traduire en français

Overall a great program

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 19/05/2020
Provenance de l'avis : Capterra

Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.

Avantages

Great look and ease of use. Works on all devices.

Inconvénients

Compared to other programs like this, The cost for options is quite high. They are pushing more to have credit cards processed through them and have done away with paypal payments. There is only texting of canned messages. My biggest issue. Over all though the $130.00 a month for half way decent options is to high. If you pay a full year in advance then that price goes to 99.00 a month. So charging you 30 more paying by the month is another down fall for this software. To pay in advance for small business it penalizes them. Another downfall is how it handles your clients that over pay or pay in advance by applying credit to their account. I does not handle this very well at all!

Traduire en français

Réponse de Jobber Software

Hi Joel, thank you for your review and this feedback. We'd like to make sure you're getting the most value of your plan so it's more than worth your monthly investment. Please reach out to our Success Team via phone (1-888-721-1115), chat, or email (support@getjobber.com), and we'll do our best to make sure you're getting the most value out of Jobber. We'd also like to collect some additional feedback around what could be more helpful for your business, and do our best to potentially offer some alternative workflows that work best for you and your team. Thank you again for your feedback!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Kathleen W.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Software with the WOW factor

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 04/08/2020
Provenance de l'avis : Capterra

It was like a breath of fresh air. IT WORKS! Its simple. Its intuitive. The knowledge base is also excellent.
We installed this is the month of April, coming off a disaster with another company. Our Garden center business was off the charts busy, and to undertake a project like install a new program was 'unthinkable' crazy, and yet we could NOT continue with the software we were trying to use, it was a disaster. And so we did it. We ordered the trial. I wasn't about to change with out a try out. I was burnt badly with the program we were trying to use....I ran the trial . Within hours I knew that this was the program we had wanted & hoped for. In a matter of 4 or 5 days, I knew there was no reason to go the whole 14 days of the trial. We signed up and never looked back . It has been AWESOME. The customer service is outstanding, The mobile program is AWESOME, my men were up and running within MINITUES of turning them on. It is so well designed they we all up and running in no time at all...NO problems, NO issues...so refreshing after what we had been through. From A to Z this program has been great.

Avantages

How amazingly easy was to implement. This was so refreshing, so easy. and it works SO well. I can not say it enough. It does what it says it does. It does it well. It simply to use. It is complete. I don't think there is anything they haven't thought of . We have used and trialed many other packages. This one blows the others out of the water.....

Inconvénients

I know there must be something, only I haven't found any thing to be unhappy with.
I like everything so far.
NO CONS at this time, 6 months in.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Adam S.
Secteur d'activité: Construction
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Get you in and keep your money and don't honor trial

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 15/08/2019
Provenance de l'avis : Capterra

Lost Money

Avantages

The customer service people were great. The scheduling and time sheet function was quite easy to manage.

Inconvénients

I began using the trial then I receive a call from one of there team and we go over the functions of the product. I asked them about the estimating process and if I could have primary headers and then sub categories and he said yes in the description section. The problem is there is no pricing function in the description area for estimating your job. So I call and they customer service says oh it won't do that it will all have to be entered in per line to do it that way. I then ask is there a way to have services cost not show on the final estimate and it does, but if you add any products that would be bought from a store those items also would end up not showing with a price. So your bid would end up as a sub total with everything combined or you have to show everything to get it to show. Now I have just given a free pass to the owners to pass my bid around to see what I charge per line item. I called them to address this 5 days after signing up based on sales persons information and when I call them to get a refund of the $104 I paid. I asked if I could speak to billing and oh guess what billing doesn't have a phone. So I asked for them to speak with them and I get told since I paid the money to get the discount to move out of the trial and have an account I don't qualify for the 14 day guarantee.

Also, the job form doesn't go along with the job from day to day. It resets to a new job form for each day. So you have to go back find the job in schedule and review there.

Traduire en français

Réponse de Jobber Software

Hi Adam, our customers have many different workflows and are some of the busiest people out there, so being transparent about whether or not Jobber will be a good fit for a business is something very important to us. Because of this we're really sorry to hear if we weren't on the same page about what you were looking for and about your negative experience. A manager on our team will be reaching out to you to gather some more information on your experience, and we'll do our best to help determine the best solution for your business.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Craig J.
Secteur d'activité: Services environnementaux
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

[SENSITIVE CONTENT HIDDEN] PRODUCT EXPERT - outstanding

Logiciel utilisé tous les jours pendant Essai gratuit
Publié le 18/06/2020
Provenance de l'avis : Capterra

top notch so far. [SENSITIVE CONTENT HIDDEN] is incredible

Avantages

[SENSITIVE CONTENT HIDDEN] is excellent - gave an amazing overview and answered all of our questions

Inconvénients

looking for more robust social media campaign tracking

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9/10
Basé sur 558 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Jobber - Prix

Jobber - Prix

À partir de
29,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,5/5
Basé sur 558 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Jobber - Fonctionnalités

Jobber - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,3/5
Basé sur 558 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Jobber - FAQ

Jobber - FAQ

Voici quelques-unes des questions fréquentes sur Jobber.

Q. Quels sont les types de licence disponibles pour Jobber ?

Types de licences disponibles pour Jobber :

À partir de: 29,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Jobber ?

Nous n'avons pas d'informations sur les fonctionnalités de Jobber.

Q. Qui utilise Jobber ?

Utilisateurs habituels du logiciel Jobber :

PME, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues Jobber est-il disponible ?

Langues dans lesquelles Jobber est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Jobber ?

Types de licences disponibles pour Jobber:

Abonnement

Q. Jobber prend-il en charge les appareils mobiles ?

Appareils pris en charge par Jobber :

Android, iPhone, iPad

Q. Avec quelles applications Jobber peut-il s'intégrer ?

Applications s'intégrant à Jobber :

Authorize.net, Braintree, Mailchimp, NiceJob, PayPal, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, Square Point of Sale, Stripe

Q. Quelles sont les ressources d'aide disponibles pour Jobber ?

Ressources d'aide disponibles pour Jobber :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo