
Jobber
En savoir plus sur Jobber
Jobber est une solution de gestion des interventions hébergée dans le cloud et conçue pour les petites et moyennes entreprises. Conçu et élaboré pour une prise en main rapide et une utilisation facile, Jobber dispose de tous les outils et fonctionnalités flexibles nécessaires pour effectuer le travail.
Jobber est conçu pour les entreprises intervenant sur le terrain, telles que la plomberie, l'aménagement paysager et l'entretien des pelouses, le ménage des chambres, la réparation d'ordinateurs, la CVC, les électriciens de lutte antiparasitaire, les petits dépannages, le nettoyage de moquettes, etc.
Jobber prend en charge une grande variété de flux de travaux planifiés et non planifiés, offrant des possibilités de contrats ponctuels ou récurrents. La grille de planification et la vue cartographique de Jobber garantissent que les équipes sont entièrement affectées et efficacement routées.
Le système de facturation de Jobber est étroitement intégré à la plateforme de planification. Il permet de facturer en un clic une ou plusieurs tâches avec un suivi et des rapports garantissant que l'entreprise est payée pour chaque tâche. De nombreux utilisateurs de Jobber éliminent les coûts supplémentaires d'un système de comptabilité tiers.
Les responsables des interventions sur site sont en mesure de suivre les données spécifiques des clients et des tâches directement dans Jobber. Des champs personnalisés aux formulaires de travail personnalisés en passant par l'ajout de notes et de pièces jointes, les équipes seront préparées pour leur mission. Les employés peuvent accéder aux informations dont ils ont besoin, quand ils en ont besoin sur le terrain et les responsables disposeront d'un enregistrement clair pour chaque client et chaque intervention.
Robustes, mais faciles à utiliser depuis n'importe quel appareil, les fonctionnalités de planification, de devis et de facturation aident les entreprises à rester organisées et concentrées sur la réalisation de leur travail. Grâce à des ajouts et des améliorations apportées presque quotidiennement, Jobber est un système d'entreprise hébergé dans le cloud activement et énergiquement développé pour les entreprises d'interventions sur le terrain.
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Avis
Vous avez déjà Jobber ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Administration juridique
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
C'est le meilleur
Publié le 26/05/2023
Avantages
je l'adore, je me sens vraiment vraiment vraiment à l'aise avec ce logiciel et son service client très efficace et à aider
Inconvénients
Je l'aime bien mais je peux pas dire qu'il est facile a utilisé surtout quand on ne maîtrise pas bien l'informatique

- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer for Trades businesses
Publié le 12/12/2019
Support and product development are outstanding, other than dual property owners pretty much every...
Support and product development are outstanding, other than dual property owners pretty much every issue or 'complaint' I've ever had have been addressed via updates, or with simple education. My Jobber mantra is '... it's probably right in front of me...', and odds are if I need a feature, it likely is in fact already there.
In summary, I have stopped recommending Jobber to any of my local competitors, as it has literally become my single most valuable business tool.
Avantages
The user experience is second to none, both Client and User. We continually sell jobs away from competitors due to the ease of quote approval alone, and overall convenience and professional appearance are again best-in-class
Inconvénients
Would LOVE to have the ability to list [2] property owners' names, first & last, when different. In our [SF Bay Area] more often than not we have homeowner-partners with separate last names, and both want to be included on all paperwork... honestly that's the ONLY complaint I can come up with after two years of daily use!
Réponse de Jobber Software
Thanks for the review, Eric! So glad to hear things are going well and that overall you're enjoying and getting value from Jobber. We've made a note to our Product Team about your request around having multiple pieces of contact info per client as that value with multiple property owners/managers is totally understandable. It's certainly not off the table for future updates. Cheers!
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Functionality at its best !
Publié le 01/05/2023
Having the ability to add pictures and videos is a HUGE help for our plumbing business. I love...
Having the ability to add pictures and videos is a HUGE help for our plumbing business. I love Jobber I think its very user friendly. We looked at a couple programs before choosing Jobber and I'm confident we made the right choice.
Avantages
Easy to use- if issues arise the support is quick and eager to helpCan log in from anywhereLots of options for financials, reports, customer relations. Very tech friendly
Inconvénients
More options for late invoices- I'd like to have more then 2 reminders for over due invoicesNotifications when customers view there invoice, not just view a quote. When you copy a quote- the notes and pictures below should transfer over. More then 1 email to send quote notifications, payments to- it used to be all admin now you can only pick 1 email per.
Réponse de Jobber Software
Hey Jennifer!
Thanks a ton for taking the time to share your experience with us here! You've left some really fantastic ideas for things we can adjust to help make Jobber even more user-friendly and we can't tell you how much we appreciate hearing feedback like this.
It's always great to have that extra context of how big of a help having photos and videos can be for businesses, so we can imagine how awesome it would be to have those and their notes copy over with quotes!
If you'd ever like to chat more about the features or options you'd like to see in Jobber please don't hesitate to get in touch with our Support team. We'd love to hear from you!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
JOBBER HAS IT ALL BUT FALL SHORT ON THE BASICS
Publié le 12/09/2017
The basics of what Jobber is built around is route scheduling and can do so much more. The basics...
The basics of what Jobber is built around is route scheduling and can do so much more. The basics of being able to simply organize routes while out in the field (like other apps offer) has been overlooked
Avantages
Jobber is a great idea with excellent customer support. The support for this product is through the roof excellent! The overall programming is huge, you can do a ton of stuff with Jobber.
Inconvénients
The Achilles heel is this; jobber is designed to be used as a route manager for administrators and employees. The idea is that an employee can load up his or her daily tasks and go to work. From an employee’s stand point that is easy enough. Click on the first job for the day and they are off . . . . .
First part of the problem we are experiencing with jobber is that if the employee is not within a good service area the photos and service notes for that home will not upload AND WILL NOT be kept in cue until the employee gets into a decent service range. If you have spotty service where your route is this will not work for you. You'll end up going back to paper logs.
FOR AN ADMINISTRATOR - jobber really sets up work nicely for the day, week, and month very nicely BUT has some really important short comings that you should be aware of PRIOR to starting this service..... As an administrator you cannot mass assign or unassign routes to and from employees. You cannot memorize the modifications to a daily route but one click.
JOBBER needs to be able to allow us to set up routes as a whole NOT just individual’s one at a time to create routes. FOR EXAMPLE: we need to be able to go into a master list of clients, click and drag those clients into a “MONDAY A” route and or a “MONDAY B” route and the same for Tuesday and Wednesday etc. etc. . . . . if we want to make changes to a route as a single entity we should be able to do that as opposed to what we have to do now which is change each individual client to be on a different day one at a time for the next 6 months and or 10 years
FOR EXAMPLE, we have three routes per day each route has approximately 20 visits. If an employee calls in sick and we need to reassign 20 visits to another employee we have to do it manually for EACH CLIENT as opposed to just reassigning and entire route to another employee.
WHAT WOULD BE MOST HELPFUL AND CURRENTLY NOT AVAILABLE FROM JOBBER, would be to adjust routes on the "map" page and have it ask us if we want to memorize the reorganization of that route for all future visits or just that one day. The way that it is limited requires me to go in and manually change EVERY JOB ONE BY ONE to the route organization. This process takes approximately 1 to 2 entire minutes to complete depending on whether or not the visits are reoccurring for the next 6 months or six years . . . . . 1 to 2 minutes times 20 minutes obviously doesn’t work for any administrator at all.....the only way around this is to make the changes daily or weekly which is labor intensive and your will be paying for this each time your employee has to redo the routes.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Jobber for the best scheduling
Publié le 16/03/2023
An easy-to-use program that facilitates a lot of the organization's work. I advise others to work...
An easy-to-use program that facilitates a lot of the organization's work. I advise others to work with it.
Avantages
This platform is great in scheduling work, which facilitates repair and installation operations. Scheduling the estimates that this platform makes and tracking jobs greatly increases work efficiency. You can test that, as they offer a free trial.
Inconvénients
Sometimes errors occur in issuing invoices as a result of errors in emptying the data in the mandatory fields, but the customer service has fixed this, adding new features and updating the user interface will raise the efficiency of the program.
Réponse de Jobber Software
Hi there, it's great to hear from you! We do our best to make sure that businesses are able to schedule and complete their work as easily as possible, so hearing that you're finding these pieces easy to use is fantastic.
We'd love to learn more about the errors that you were running into while invoicing, although it sounds like you may have been in touch with us about this already based on your review. If that's not the case or if you're still running into any sort of issue while invoicing or using any part of Jobber please don't hesitate to get in touch with our Support team so that we can make sure you have what you need to get back to work.
Our team can be reached at 1-888-721-1115, by chat, or by email at support@getjobber.com. Thank you for taking the time to share your feedback with us here!
Jobber - FAQ
Voici quelques-unes des questions fréquentes sur Jobber.Q. Quels sont les types de licence disponibles pour Jobber ?
Types de licences disponibles pour Jobber :
- À partir de : 49,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Jobber ?
Utilisateurs habituels du logiciel Jobber :
Auto-entrepreneur, 2–10, 11–50
Q. Dans quelles langues Jobber est-il disponible ?
Langues dans lesquelles Jobber est disponible :
anglais
Q. Jobber prend-il en charge les appareils mobiles ?
Appareils pris en charge par Jobber :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Jobber peut-il s'intégrer ?
Applications s'intégrant à Jobber :
Authorize.Net, Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, Quickbooks Online, Square Point of Sale, Stripe, Zapier
Q. Quelles sont les ressources d'aide disponibles pour Jobber ?
Ressources d'aide disponibles pour Jobber :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Jobber.
- Logiciels de gestion des interventions
- Logiciels de gestion du personnel
- Logiciels d'agenda
- Logiciels de gestion des activités sur le terrain
- Logiciels CVC (chauffage ventilation climatisation)
- Logiciels pour entreprises de nettoyage
- Logiciels pour électriciens
- Logiciels pour entreprises de désinsectisation/dératisation
- Logiciels de paysagisme
- Logiciels d'estimation des coûts CVC (chauffage ventilation climatisation)
- Logiciels de création de devis pour plombiers
- Logiciels d'installation de systèmes de sécurité
- Logiciels pour artisans
- Logiciels pour paysagistes et jardiniers
- Logiciels pour plombiers
- Logiciels de charpente