ShopKeep

ShopKeep

Le moyen le plus simple de prendre des décisions professionnelles plus intelligentes.

4.3/5 (536 avis)

ShopKeep - Présentation

Tout ce que fait ShopKeep aide les entreprises indépendantes à grandir. Fondé par un propriétaire d'entreprise prospère, ShopKeep est un système de point de vente sur iPad intuitif et sécurisé, doté d'un logiciel abordable qui permet aux commerçants de gérer des entreprises de manière plus intelligente.

Celui-ci optimise l'affectation de personnel et les inventaires, tout en proposant des rapports sur les ventes et des informations sur les clients au sein d'une plateforme cloud transparente. En proposant un traitement des paiements intégré et à faible coût ainsi que du matériel de point de vente haut de gamme, ShopKeep constitue un guichet unique pour tous les chefs d'entreprise indépendants ambitieux qui souhaitent se mettre au travail.

Le support gratuit et primé que ShopKeep offre à ses 25 000 clients est tout aussi important que ses fonctionnalités à la pointe du secteur. Les clients peuvent rester sereins en sachant que ShopKeep les couvre 24h/24, 7j/7, 365 jours/an.

De plus en plus de propriétaires de petites entreprises se rendent compte que ShopKeep représente la différence entre un rêve d'entreprise et une entreprise de rêve.

Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

ShopKeep - Avis

Note globale
4.3/5
84% d'avis positifs
315
Excellent
134
Très bien
41
Moyen
16
Médiocre
30
Horrible
Maria C.
Traduire avec Google Translate

Awesome User Friendly POS system

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/07/2019
Provenance de l'avis : Capterra

I have recommended Shopkeep to everyone I see. I am not sure if it turned int new users but I’m sure my good vibes have trickled down in the community for Shopkeep. My staff also tells customers the POS system that we use and highly recommend it from a users perspective. I started in. September 6 years I believe and no one in Staten Island had a Shopkeep account so I would be interested to see how many accounts there are now and can guarantee some of those are due to the good reviews I give to fellow business owners and customers.

Avantages

I Love that I could set up the list of products myself with very little direction or training in the back office. I love that I can see sales remotely using the App on my smart phone. I love the ease of accessing holidays sales from the previous years so that I can better prepare for this years holiday. I love that the staff can learn this after 5 minutes and conduct a sale all by themselves with their first customer.

Inconvénients

I wish that the software was able to be used in my new cafe whereby people sit down in my dining area and have waitress service. I wish they had a table layout program to facilitate this need I have in my newest business.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Kelly B.
Traduire avec Google Translate

Overall FANTASTIC!!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 29/06/2019
Provenance de l'avis : Capterra

I absolutely love the system! The customer service is above anything I could ask for! EVERY time I call, each representative knows exactly what I am talking about, and has an answer for me! Quality!!

Avantages

I handle many herbs that are weighed by the ounce. SK lets me set a price by the ounce, that it calculates when I right up the sale. I love this!
I love the connection to QuickBooks and Mailchimp. I do not have a website yet, but will love when I do, that it can be linked as well!

Inconvénients

A few things I would LOVE to see implemented are:
1. A linked-in mobile device (not the $300 one you currently offer that doesn't connect to SK). One that is actually linked into the inventory, and can be used when I have booth events outside of my hard location, during it's business hours.
2. In the items with variations, PLEASE let me move around the variations! I add new variations frequently (as I get new things in), and it would make it so simple if I could alphabetize them as I go. They are all just as I've added them now (out of order!). Also with the tabs, can I please be able to edit the names of the variations as well? Once you've entered the name of the variation, you can't edit the it at all right now.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jody D.
Traduire avec Google Translate

Best out there

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/06/2019
Provenance de l'avis : Capterra

We do have an IT department that manages most aspects of shopkeep, including maintaining products, iPad layouts, hardware, networking and reports, so we're fortunate in that respect, but in the few instances that we've contacted ShopKeep for help, they have been very responsive and proactive in getting us up-and-running quickly.

Avantages

Shopkeep is really easy to use and set up - there is optional customizability and granularity that allows a company to operate as complex a retail or food service business as any small or medium business would want, yet it is scalable to a small business with less complexity too. We are a small, rural hospital with an outstanding Cafe (some people come to the hospital just for the food, and it is considered one of the best places to eat in our community). We use Shopkeep to run the Cafe for employees (who can swipe their ID badge to do a payroll-deduct for their meals), and visitors. In addition, we have a mobile register (iPad) that our dietary staff uses to visit patients on our inpatient wing at meal times to take patient food orders as well. Our patients LOVE this!

Inconvénients

We have been very pleased with the product, and have been using it for over 5 years. The issues we've had are related to the hardware (iPads) and the payment terminal hardware. Even so, these issues have been exceedingly infrequent.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Alaina G.
Traduire avec Google Translate

Great Product

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 20/06/2019
Provenance de l'avis : Capterra

I have loved this system since I got it at the beginning of 2019. The customer service is AWESOME. The credit card rates are great. Great reporting tools and the app is so handy.

Avantages

The price and features were exactly what I was looking for. The credit card rates are unbeatable.

Inconvénients

There are a few things in the inventory management area that I would change to take less “steps” to accomplish certain tasks but all in all it has all of the features I need to manage my inventory.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Jessica S.
Traduire avec Google Translate

Very positive experience

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/06/2019
Provenance de l'avis : Capterra

I have been very pleased with shopkeep, the initial price was high considering I was upgrading from a traditional register and needed to add an up to date I pad, bar code reader and other features to optimize and get the most out of the software.

I have recommended shopkeep to many people and had received a referral bonus, score!

Customer service has always been very knowledgable and down to earth and I have felt with past interactions that I am speaking with someone who takes my concerns seriously and is not just going through the motions.

The back office has more features than I need for my small business but I am glad they are available. Retrieving data about past purchases, inventory or customers is simple if needed.

Because of shopkeep I was able to begin selling products online to grow my business.

Avantages

Platform that looks simple and is approachable when teaching new employees how to use the register. Favorite part is how clear and organized the shopkeep register app looks.

Inconvénients

I sometimes experience connectivity issues, and wish there was a way to print bar code stickers without having to log into my back office allowing customers the ability to print and modify item codes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10

ShopKeep - Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

ShopKeep - Fonctionnalités

  • Base de données de clients
  • Intégration CRM
  • Intégration de tiers
  • Paiements électroniques
  • Stratégie de marque personnalisable

  • API
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi des activités
  • Tableau de bord d'activités

ShopKeep - FAQ

Voici quelques-unes des questions fréquentes sur ShopKeep.

Q. Quels sont les types de licence disponibles pour ShopKeep ?

Types de licences disponibles pour ShopKeep :

À partir de: 49,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel ShopKeep ?

Nous n'avons pas d'informations sur les fonctionnalités de ShopKeep.

Q. Qui utilise ShopKeep ?

Utilisateurs habituels du logiciel ShopKeep :

Auto-entrepreneurs, Entreprises de taille moyenne, PME

Q. Dans quelles langues ShopKeep est-il disponible ?

Langues dans lesquelles ShopKeep est disponible :

anglais

Q. Quels sont les types de licence disponibles pour ShopKeep ?

Types de licences disponibles pour ShopKeep:

Abonnement

Q. ShopKeep prend-il en charge les appareils mobiles ?

Appareils pris en charge par ShopKeep :

iPad

Q. Avec quelles applications ShopKeep peut-il s'intégrer ?

Applications s'intégrant à ShopKeep :

Ambur, Arcade, BigCommerce, Clear Spider, Mailchimp, Mailchimp, MarginEdge, QuickBooks, QuickBooks, QuickBooks Online

Q. Quelles sont les ressources d'aide disponibles pour ShopKeep ?

Ressources d'aide disponibles pour ShopKeep :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo