ShipStation

ShipStation

Bienvenue à Nirvana de l'expédition.

4,7/5 (690 avis)

ShipStation - Présentation

Description du logiciel ShipStation

En tant que solution d'expédition multi-opérateurs et multi-canaux, ShipStation a été conçue pour faciliter le processus d'expédition et de traitement des commandes des détaillants en ligne. En alimentant des milliers de magasins et en traitant des millions d'étiquettes d'expédition chaque mois, ShipStation permet aux marchands de gagner du temps et de l'argent en optimisant leur efficacité d'expédition. Pour ce faire, ShipStation récupère et consolide automatiquement les informations de commande de plus de 40 canaux de vente, applique un ensemble de préférences d'expédition préconfiguré à chaque commande en fonction de ce que vous avez spécifié et imprime des étiquettes d'expédition et des bordereaux de livraison personnalisés (jusqu'à 500 pour lot), et met à jour automatiquement chaque magasin avec le statut d'expédition et les informations de suivi. Lorsque l'étiquette est créée, le système automatise toutes les communications client et fournit des reportings consolidés pour une visualisation immédiate. Tout cela se fait automatiquement, de manière transparente et en temps réel. Pour ceux qui cherchent à sous-traiter tout ou partie de leurs activités d'expédition, y compris la préparation de commandes, l'emballage, l'expédition et le service client, consultez l'intégration avec Fulfillment by Amazon !

ShipStation - Présentation

Prix

À partir de
9,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

ShipStation - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour ShipStation : ShipStation Orders Grid w/ Order Sidebar
Capture d'écran pour ShipStation : ShipStation Orders Grid w/ Order Sidebar Capture d'écran pour ShipStation : ShipStation Shipment Batches Page Capture d'écran pour ShipStation : ShipStation Insights Dashboards Capture d'écran pour ShipStation : ShipStation Insights Dashboards Capture d'écran pour ShipStation : ShipStation Shipping Rate Calculator Capture d'écran pour ShipStation : ShipStation Batch Label Creation

ShipStation - Avis

ShipStation - Avis

Note globale
4,7
/
5
Excellent
538

Très bien
127

Moyen
14

Médiocre
5

Mauvais
6

Rapport qualité-prix
4,6
Fonctionnalités
4,6
Simplicité d'utilisation
4,6
Support client
4,6
96% des utilisateurs recommandent cette application
David k A.

Test your shipping software - they're not all made the same

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.


Traduire avec Google Translate
Ronald C.

Shipstation Changed My Life

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!


Traduire avec Google Translate
Utilisateur vérifié

Scalable shipping tool for ecommerce sites

Using it for the shipping of ecommerce sites I helped set up, its the best tool we've had to enable our shipping using multiple carriers.


Traduire avec Google Translate
Bryan C.

Shipstation is great software for the price, but it has its limitations

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.


Traduire avec Google Translate
Utilisateur vérifié

Difficult to utilize, poor customer support, expensive postage, features can be more automated

Difficult to get problems with user interface resolved, such as simple login between two computers


Traduire avec Google Translate
David k A.
Taille de l'entreprise: 13-50 employés
Traduire en français

Test your shipping software - they're not all made the same

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 15/03/2018
Provenance de l'avis : Capterra

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Avantages

I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.

I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Inconvénients

There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Ronald C.
Secteur d'activité: Art/artisanat
Taille de l'entreprise: 13-50 employés
Traduire en français

Shipstation Changed My Life

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/12/2019
Provenance de l'avis : Capterra

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!

Avantages

Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Inconvénients

I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Automobile
Taille de l'entreprise: 501-1 000 employés
Traduire en français

Scalable shipping tool for ecommerce sites

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/05/2020
Provenance de l'avis : GetApp

Using it for the shipping of ecommerce sites I helped set up, its the best tool we've had to enable our shipping using multiple carriers.

Avantages

Probably the easiest to use shipping enabler, very easy to use and updates very frequently with WordPress so you could make real-time changes on both platforms and the changes do reflect almost instantly. Very economical and customer service is quite helpful!

Inconvénients

The payments can be a little delayed to be reflected on the user side as it might take 10mins to 2-3 hours for it to go through.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Bryan C.
Secteur d'activité: Logistique et chaîne d'approvisionnement
Taille de l'entreprise: 13-50 employés
Traduire en français

Shipstation is great software for the price, but it has its limitations

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/03/2018
Provenance de l'avis : Capterra

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Avantages

Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team.

Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with.

I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Inconvénients

The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility.

When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing.

Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due.

The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Utilisateur vérifié
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français

Difficult to utilize, poor customer support, expensive postage, features can be more automated

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 23/02/2020
Provenance de l'avis : GetApp

Difficult to get problems with user interface resolved, such as simple login between two computers

Avantages

Ease of usedont accept many characters to

Inconvénients

Difficult to utilize - Need to login on a certain browser or 1 PC at a time
Poor customer support - Email vollies back and forth with no problem resolution
Expensive postage - Above 1 lb. is more expensive than ebay and Amazon.
Features can be more automated - Same shipments cannot save on every type shipment, Certain pulldown fields not functional like the cubic selection or delivery confirmation, write text fields don't take enough characters to make the phrase, Amazon inteface fails to download orders, etc.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 3.0/10

Recommandation utilisateur
9/10
Basé sur 690 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

ShipStation - Prix

ShipStation - Prix

À partir de
9,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 690 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

ShipStation - Fonctionnalités

ShipStation - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,6/5
Basé sur 690 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

ShipStation - FAQ

ShipStation - FAQ

Voici quelques-unes des questions fréquentes sur ShipStation.

Q. Quels sont les types de licence disponibles pour ShipStation ?

Types de licences disponibles pour ShipStation :

À partir de: 9,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel ShipStation ?

Nous n'avons pas d'informations sur les fonctionnalités de ShipStation.

Q. Qui utilise ShipStation ?

Utilisateurs habituels du logiciel ShipStation :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues ShipStation est-il disponible ?

Langues dans lesquelles ShipStation est disponible :

anglais

Q. Quels sont les types de licence disponibles pour ShipStation ?

Types de licences disponibles pour ShipStation:

Abonnement

Q. ShipStation prend-il en charge les appareils mobiles ?

Appareils pris en charge par ShipStation :

Android, iPhone, iPad

Q. Avec quelles applications ShipStation peut-il s'intégrer ?

Applications s'intégrant à ShipStation :

Bitium, Brightpearl, DEAR Inventory, Finale Inventory, Freestyle Solutions, Orderhive, SellerActive, Shipwire, Stitch Labs, SureDone

Q. Quelles sont les ressources d'aide disponibles pour ShipStation ?

Ressources d'aide disponibles pour ShipStation :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo