Neon CRM

Un logiciel CRM avec outils de collecte de fonds et d'adhésion pour les organismes à but non lucratif.

En savoir plus sur Neon CRM

Recueillez plus de dons, gagnez du temps et faites avancer les choses avec une plateforme CRM à but non lucratif qui sait répondre à vos besoins. La majorité du personnel de l'éditeur provient d'organismes à but non lucratif : leur expertise est authentique et leur base de données à même de résoudre vos problèmes.

Avec l'ensemble de vos données et outils en un même emplacement, vous êtes en mesure de gagner du temps et de l'argent, tout en vous concentrant sur ce qui compte vraiment. Créez des formulaires en ligne, impliquez les donateurs, planifiez des événements, gérez les membres, surveillez les bénévoles et obtenez des informations provenant de tableaux de bord de métriques clés intégrés, le tout en quelques clics.

Rejoignez les milliers d'entreprises ayant adopté NeonCRM pour gérer leurs collectes de fonds, adhésions, événements et sites web. Disponible à partir de 100 $/mois seulement.

Options de tarification dès :

100,00 $US/mois

  • Essai gratuit
  • Free Version
  • Subscription

Les 5 meilleurs logiciels similaires à Neon CRM

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Options de tarification dès :

100,00 $US/mois

  • Essai gratuit
  • Free Version
  • Subscription

Les 5 meilleurs logiciels similaires à Neon CRM

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Fonctionnalités

Nombre total de fonctionnalités pour Neon CRM : 104

  • API
  • Accès mobile
  • Alertes/Notifications
  • Analyse des campagnes
  • Analyse en temps réel
  • Analyse historique des tendances
  • Analyse visuelle
  • Base de données de clients
  • Base de données de contacts
  • Base de données de membres
  • Billetterie des événements
  • CRM
  • Calendrier des événements
  • Calendrier en ligne
  • Campagnes de drip marketing
  • Champs personnalisables
  • Communautés de membres
  • Communication avec les membres
  • Comptabilité
  • Comptabilité intégrée
  • Comptes clients
  • Comptes de membre
  • Configuration et suivi des objectifs
  • Don en ligne
  • Don récurrent
  • Dons par SMS
  • Découverte de donateurs
  • Emplacements multiples
  • Filtrage
  • Fonctions pour organ. à but non lucratif
  • Formulaires en ligne
  • Formulaires personnalisables
  • Formulaires web
  • Fusion des e-mails
  • Gestion de l'e-commerce
  • Gestion de la communication
  • Gestion de la liste de diffusion
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des activités
  • Gestion des applications
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des chapitres
  • Gestion des collectes de fonds
  • Gestion des comités
  • Gestion des contacts
  • Gestion des cotisations
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des dons
  • Gestion des formulaires
  • Gestion des inscriptions
  • Gestion des newsletters
  • Gestion des petits groupes
  • Gestion des promesses de don
  • Gestion des reçus
  • Gestion des subventions
  • Gestion des élections
  • Gestion des événements
  • Gestion financière
  • Gestions des anciens élèves
  • Graphiques
  • Importation et exportation de données
  • Inscriptions et intégrations
  • Intégration QuickBooks
  • Intégration comptable
  • Intégration des médias sociaux
  • Mises à jour en temps réel
  • Notifications en temps réel
  • Outils de collaboration
  • Outils de prospection
  • Paiements électroniques
  • Partage des fichiers
  • Personnalisation
  • Portail client
  • Portail des membres
  • Prise en charge des bases de données
  • Programmation des tâches
  • Publication d'offres d'emploi
  • Rapports ad hoc
  • Rapports administratifs
  • Rapports de synthèse
  • Rapports et analyses
  • Recherche/Filtre
  • Renouvellement d'abonnements
  • Répertoire de membres
  • Segmentation des campagnes
  • Stockage de documents
  • Stockage sécurisé des données
  • Suivi des activités
  • Suivi des contributions
  • Suivi des dons
  • Suivi des présences
  • Tableau de bord
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Traitement des paiements ACH
  • Types de membres
  • Tâches récurrentes
  • Visualisation de données
  • e-mail marketing
  • Éditeur WYSIWYG

Alternatives

Bloomerang

4,7
Alternative n° 1 à Neon CRM
Bloomerang est un logiciel de collecte de fonds et une base de données qui permet aux organismes à but non lucratif de...

iMIS

4,4
Alternative n° 2 à Neon CRM
iMIS by Advanced Solutions International (ASI) is a cloud-based software designed to help non-profit organizations...

CharityEngine

3,9
Alternative n° 3 à Neon CRM
Le CRM (Customer Relationship Management) tout-en-un de CharityEngine est conçu pour développer les organismes à but...

Almabase

4,7
Alternative n° 4 à Neon CRM
Almabase vous aide à transformer votre programme d'engagement des anciens élèves et des donateurs pour établir des...

Avis

Note globale

4,4 /5
(462)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,1/5
Support client
4,5/5

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Afficher 5 avis sur 462
Jeff S.
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Z2 System's NeonCRM - "Yes, it's right for you and your organization."

Publié le 13/01/2014

Almost 4 years ago, when I considered which contact/donor relations management software platforms I...

Almost 4 years ago, when I considered which contact/donor relations management software platforms I was going to use for the ministry, here are a few of the things I was looking for: 1. Expandability (Will the system grow with us as we need it to without paying for what we don't need?) 2. e-Commerce - Are the e-commerce functions user friendly? Are they secure? Does it have integrated merchant service capabilities and can it seamlessly integrate with the database/account management capabilities? 3. Can I easily segregate, query, and manage contacts/donors? Can I track all of our touches with our contacts/donors and view them in one place/interface? 4. Do the front-end functionality components make it easy for our contacts/supporters/donors/etc. to communicate and do business with us? 5. Can we easily integrate our CRM communication/outreach/events/etc. into our existing website, social media, and vice versa? I was pumped when I got a "Yes" answer to all of the questions above from the team at Z2 Systems about the NeonCRM.
I have extensive experience with some of the larger CRM providers and their products. I can say that without a doubt, the NeonCRM system is as functional, robust, expandable, and overall as capable, right out of the box, as systems costing 10 to 20 times as much. Clients are not hit with additional charges for modules that should already be included in the overall package. With regards to customer service and the company's employees and management actually listening to the customer and making adjustments to the system in order to meet the needs of the customer, Z2 Systems blows everyone else away. Coupled with its available seamless and cost-effective merchant services account integration partners, NeonCRM is a great option for any size organization and budget.

Daniel W.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Pretty good product, does most of what I need

Publié le 26/03/2021

I've been mostly happy with the product. My disappointment, thankfully, have been very minor, and I...

I've been mostly happy with the product. My disappointment, thankfully, have been very minor, and I can happily recommend this for anyone needing the advancved options that i did.

Avantages

I chose Neon CRM because it was the most comprehensive CRM solution that I encountered that did not also cost a fortune. I have very specific needs beyond basic donor management. I also needed event management and member management components. Almost no other products had all of these capabilities built in.

Inconvénients

I haven't used some of the features because they aren't as good as what i am currently using, especially for social media, email newsletter, and donor letters. The software offers a LOT of features, which is not a downside, but it also takes some time to find out how everything works. Neon provides a lot of tutorials, however, which are usually spot on.

Réponse de Neon One

Daniel, we hear you! Thank you for the honest review and feedback. We know that email has been a pain point in the past, which is why we are uncovering some major updates on April 10, 2021. If you want to find out more about the updates to our email functionality, you can tune in to our webinar: https://neonone.com/resources/event/product-webinar-neon-crms-new-email-tools/

Bridgit G.
Note globale
  • Secteur d'activité: Services à la personne et aux familles
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great for a variety of data

Publié le 27/04/2021

Overall, this is a pretty robust software considering the price. I would recommend it to...

Overall, this is a pretty robust software considering the price. I would recommend it to Non-profits on a tight budget just be prepared for some getting acquainted time.

Avantages

All our data can be stored and pulled from one place.

Event's are seamlessly connected to our website and make for an easy registration process.

I like the idea of batch uploading because data entry can be time consuming but this hasn't been as successful as I'd hope yet. Still need to learn more.

Inconvénients

It isn't as user friendly as some of the other softwares. We have to adapt it internally to meet our needs. I was not at the company when we purchased this software so not sure of the onboarding process. It has been hard to bring new employees on to learn the system.

Réponse de Neon One

Hi Bridgit! Thank you for taking the time to leave a review for Neon CRM. Training new team members to learn a CRM system can be difficult. That's why we've put together videos, guides, and a full Academy course, to take that training work off of your hands. You can access those materials here: https://support.neonone.com/neoncrm/s/. If you ever need some extra help, feel free to reach out to our support team. Thank you for being a Neon CRM client!

Holly B.
Note globale
  • Secteur d'activité: Organisme social ou civique
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good program, but reporting is less intuitive than I'd like.

Publié le 01/05/2015

Avantages

The software has a lot of really useful features, like email blasts and the reports are really customizable.

Inconvénients

The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.

Réponse de NeonCRM

Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :)

In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement.

We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos

Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization.

We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy.

Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again!

-Your NeonCRM Team

Lauren S.
Note globale
  • Secteur d'activité: Gestion de l'enseignement
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Donor Management Software

Publié le 22/02/2021

Overall we are very happy to NeonCRM. My one and only concern is the customer support and account...

Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit. I get emails often regarding "changes" to our account that in face do not affect us because we are currently on a contract with NEON. With staff overturn you never know who your account manager is (I have worked with 5 account managers in a matter of 2 years. The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

Avantages

Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software. You don't need a ton of training to navigate around the system and find what you are looking for.

Inconvénients

Our hope was this software would be able to take the place of many of our others and put things in one place. Although it was able to do that for a majority we still hope to see an auction component to NeonCRM. This was one of the items that was discussed when we were looking at software and our rep mentioned Neon was working at an integration for this in the future and still waiting for it.

Réponse de Neon One

Hi Lauren! Thank you for your open and honest feedback. Regarding the auction component, we do have a certified integration with ClickBid. You can learn more about that integration here: https://neonone.com/partners/clickbid/.

Afficher 5 avis sur 462 Lire tous les avis

Neon CRM - FAQ

Voici quelques-unes des questions fréquentes sur Neon CRM.

Types de licences disponibles pour Neon CRM :

  • À partir de: 100,00 $US/mois
  • Essai gratuit: Disponible

Utilisateurs habituels du logiciel Neon CRM :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles Neon CRM est disponible :

anglais

Appareils pris en charge par Neon CRM :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Neon CRM :

10,000ft, Authorize.Net, BluePay, ClickBid, Continue to Give, Eventbrite, Gesture, Higher Logic, Mailchimp, PayPal, QuickBooks Online Advanced, Stripe, Zapier

Ressources d'aide disponibles pour Neon CRM :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Neon CRM.