Neon CRM

Un logiciel CRM avec outils de collecte de fonds et d'adhésion pour les organismes à but non lucratif.

En savoir plus sur Neon CRM

Recueillez plus de dons, gagnez du temps et faites avancer les choses avec une plateforme CRM à but non lucratif qui sait répondre à vos besoins. La majorité du personnel de l'éditeur provient d'organismes à but non lucratif : leur expertise est authentique et leur base de données à même de résoudre vos problèmes.

Avec l'ensemble de vos données et outils en un même emplacement, vous êtes en mesure de gagner du temps et de l'argent, tout en vous concentrant sur ce qui compte vraiment. Créez des formulaires en ligne, impliquez les donateurs, planifiez des événements, gérez les membres, surveillez les bénévoles et obtenez des informations provenant de tableaux de bord de métriques clés intégrés, le tout en quelques clics.

Rejoignez les milliers d'entreprises ayant adopté NeonCRM pour gérer leurs collectes de fonds, adhésions, événements et sites web. Disponible à partir de 100 $/mois seulement.

Options de tarification dès :

99,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Neon CRM

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Options de tarification dès :

99,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Neon CRM

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Fonctionnalités

Nombre total de fonctionnalités pour Neon CRM : 86

  • API
  • Accès mobile
  • Alertes/Notifications
  • Analyse des campagnes
  • Analyse en temps réel
  • Base de données de clients
  • Base de données de contacts
  • Base de données de membres
  • Billetterie des événements
  • CRM
  • Calendrier des événements
  • Calendrier en ligne
  • Champs personnalisables
  • Communautés de membres
  • Communication avec les membres
  • Comptabilité
  • Comptabilité intégrée
  • Comptes de membre
  • Configuration et suivi des objectifs
  • Don en ligne
  • Don récurrent
  • Dons par SMS
  • Découverte de donateurs
  • Emplacements multiples
  • Fonctions pour organ. à but non lucratif
  • Formulaires en ligne
  • Formulaires personnalisables
  • Formulaires web
  • Gestion de l'e-commerce
  • Gestion de la communication
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des applications
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des chapitres
  • Gestion des collectes de fonds
  • Gestion des comités
  • Gestion des contacts
  • Gestion des cotisations
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des dons
  • Gestion des formulaires
  • Gestion des inscriptions
  • Gestion des newsletters
  • Gestion des petits groupes
  • Gestion des promesses de don
  • Gestion des reçus
  • Gestion des subventions
  • Gestion des élections
  • Gestion des événements
  • Gestion financière
  • Gestions des anciens élèves
  • Importation et exportation de données
  • Inscription en ligne
  • Inscriptions et intégrations
  • Intégration QuickBooks
  • Intégration comptable
  • Intégration des médias sociaux
  • Notifications en temps réel
  • Paiements électroniques
  • Partage des fichiers
  • Personnalisation
  • Portail client
  • Portail des membres
  • Programmation des tâches
  • Publication d'offres d'emploi
  • Rapports ad hoc
  • Rapports de synthèse
  • Rapports et analyses
  • Renouvellement d'abonnements
  • Répertoire de membres
  • Segmentation des campagnes
  • Stockage de documents
  • Suivi des activités
  • Suivi des contributions
  • Suivi des dons
  • Suivi des présences
  • Tableau de bord
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Traitement des paiements ACH
  • Types de membres
  • e-mail marketing

Alternatives

DonorPerfect

4,5
Alternative n° 1 à Neon CRM
Peu importe la taille ou le secteur, des milliers d'organismes à but non lucratif utilisent DonorPerfect pour optimiser...

Salesforce Service Cloud

4,4
Alternative n° 2 à Neon CRM
Stimulez l'implication de vos clients à tout moment, où qu'ils se trouvent. Offrez un service sur tous les canaux et...

Quickbooks Online

4,3
Alternative n° 3 à Neon CRM
QuickBooks Online est une solution complète de comptabilité pour petites entreprises qui permet aux utilisateurs de...

Kindful

4,5
Alternative n° 4 à Neon CRM
Kindful vous aide à établir des relations plus solides avec vos donateurs et vous permet de ne pas perdre du temps avec...

Avis

Note globale

4,4 /5
(479)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,1/5
Support client
4,4/5

Vous avez déjà Neon CRM ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

Donnez votre avis !
5 avis affichés sur 479
Jeff S.
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Z2 System's NeonCRM - "Yes, it's right for you and your organization."

Publié le 13/01/2014

Almost 4 years ago, when I considered which contact/donor relations management software platforms I...

Almost 4 years ago, when I considered which contact/donor relations management software platforms I was going to use for the ministry, here are a few of the things I was looking for: 1. Expandability (Will the system grow with us as we need it to without paying for what we don't need?) 2. e-Commerce - Are the e-commerce functions user friendly? Are they secure? Does it have integrated merchant service capabilities and can it seamlessly integrate with the database/account management capabilities? 3. Can I easily segregate, query, and manage contacts/donors? Can I track all of our touches with our contacts/donors and view them in one place/interface? 4. Do the front-end functionality components make it easy for our contacts/supporters/donors/etc. to communicate and do business with us? 5. Can we easily integrate our CRM communication/outreach/events/etc. into our existing website, social media, and vice versa? I was pumped when I got a "Yes" answer to all of the questions above from the team at Z2 Systems about the NeonCRM.
I have extensive experience with some of the larger CRM providers and their products. I can say that without a doubt, the NeonCRM system is as functional, robust, expandable, and overall as capable, right out of the box, as systems costing 10 to 20 times as much. Clients are not hit with additional charges for modules that should already be included in the overall package. With regards to customer service and the company's employees and management actually listening to the customer and making adjustments to the system in order to meet the needs of the customer, Z2 Systems blows everyone else away. Coupled with its available seamless and cost-effective merchant services account integration partners, NeonCRM is a great option for any size organization and budget.

Lauren S.
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Donor Management Software

Publié le 22/02/2021

Overall we are very happy to NeonCRM. My one and only concern is the customer support and account...

Overall we are very happy to NeonCRM. My one and only concern is the customer support and account management seems to be lacking a bit. I get emails often regarding "changes" to our account that in face do not affect us because we are currently on a contract with NEON. With staff overturn you never know who your account manager is (I have worked with 5 account managers in a matter of 2 years. The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

Avantages

Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. NeonCRM is that software. You don't need a ton of training to navigate around the system and find what you are looking for.

Inconvénients

Our hope was this software would be able to take the place of many of our others and put things in one place. Although it was able to do that for a majority we still hope to see an auction component to NeonCRM. This was one of the items that was discussed when we were looking at software and our rep mentioned Neon was working at an integration for this in the future and still waiting for it.

Alternatives envisagées 

Salsa CRM

Pourquoi choisir Neon CRM 

Because of how difficult Raiser's Edge is to use.

Logiciel antérieur 

Blackbaud Raiser's Edge NXT

Pourquoi passer à Neon CRM

Pricing and Payment Portal

Réponse de Neon One

Hi Lauren! Thank you for your open and honest feedback. Regarding the auction component, we do have a certified integration with ClickBid. You can learn more about that integration here: https://neonone.com/partners/clickbid/.

Holly B.
Note globale
  • Secteur d'activité : Organisme social ou civique
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good program, but reporting is less intuitive than I'd like.

Publié le 01/05/2015

Avantages

The software has a lot of really useful features, like email blasts and the reports are really customizable.

Inconvénients

The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.

Réponse de NeonCRM

Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :)

In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement.

We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos

Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization.

We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy.

Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again!

-Your NeonCRM Team

Amanda B.
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Learning curve - but worth it!

Publié le 28/04/2022

Our overall experience with Neon CRM has been positive. I am excited to use the software creatively...

Our overall experience with Neon CRM has been positive. I am excited to use the software creatively to diversify our revenue, and grow our social impact. Neon CRM was the exact "next step" we needed.

Avantages

I love the diverse capabilities of the NeonCRM software. We have been able to apply it in multiple areas to grow our small non-profit.

Inconvénients

The least favorite part of NeonCRM has been the learning curve and ease of use for a few of our employees. Most of our team is 20-40 years old, and are used to different work flows on other applications. Biggest areas of work flow issues are in the email feature and website form set up.

Alternatives envisagées 

Kindful et DonorPerfect

Pourquoi passer à Neon CRM

I was happy with the level of customer support and counsel we received in our research process. I felt like no question was unanswered from the Neon One team. [SENSITIVE CONTENT] did an incredible job sharing what the product did and how it could be used for a non-profit our size.

Réponse de Neon One

Thank you for the feedback, Amanda! We're glad to hear that Neon CRM's wide feature set have been working well for your org.

We're really proud to be able to offer a lot of features in one software platform, but a big focus for our upcoming development projects is making Neon CRM easier to learn and use, especially for non-admin users who need clear learning paths and workflows.

Erin H.
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Quite happy with Neon

Publié le 25/03/2021

I've had good support if and when I've needed it. The set up person was great.

Like any...

I've had good support if and when I've needed it. The set up person was great.

Like any platform, you learn it and get used to it and it's very helpful.

Avantages

This software manages my contacts and communication just as I would expect it to. It's customizable for our needs, as well.

Inconvénients

There are two frustrating things. First, when I want to send a mass email, I've been told that images (flyers) don't send well and it's true. That is virtually the only thing we send out so that does not make me happy. In other words, we had to keep our Constant Contact account.

Secondly, searching by city should be MUCH easier. I've been taught two ways to do it but it entails way too many steps.

Alternatives envisagées 

Salesforce Service Cloud

Pourquoi passer à Neon CRM

It is focused on non-profits and that's what we are.

Réponse de Neon One

Erin, we hear you! We know that email has been a pain point in the past, which is why we are uncovering some major updates on April 10, 2021. If you want to find out more about the updates to our email functionality, you can tune in to our webinar: https://neonone.com/resources/event/product-webinar-neon-crms-new-email-tools/

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Neon CRM - FAQ

Voici quelques-unes des questions fréquentes sur Neon CRM.

Types de licences disponibles pour Neon CRM :

  • À partir de : 99,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Neon CRM :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles Neon CRM est disponible :

anglais

Appareils pris en charge par Neon CRM :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Neon CRM :

Authorize.Net, BluePay, ClickBid, Continue to Give, Eventbrite, Gesture, Higher Logic Thrive, Mailchimp, PayPal, QuickBooks Online Advanced, Resource Management, Stripe, Zapier

Ressources d'aide disponibles pour Neon CRM :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Neon CRM.