Vend

4,2 (224)
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Gérez le meilleur commerce de détail du monde avec le système de point de vente de Vend.

En savoir plus sur Vend

Vend est un système de point de vente unique conçue pour contribuer à la réussite d'un à plus de 100 commerces de détail. Il est utilisé par des commerces de détail de tous types et de toutes tailles pour créer l'expérience client idéale et gérer les ventes, les stocks, les clients, etc.

Il est rapide, intuitif et fonctionne sur n'importe quel appareil, pour que vous puissiez vous concentrer sur la satisfaction de vos clients et non sur votre technologie. Que vous travailliez sur Mac, PC ou iPad, l'écran de vente réactif de Vend fonctionne parfaitement bien et offre un design attrayant. Vend fonctionne hors ligne, vous pourrez donc continuer à vendre même en cas de panne Internet. Le logiciel resynchronise automatiquement vos ventes une fois la connexion rétablie.

Il est compatible avec une large gamme de matériel. Il suffit de brancher une imprimante de reçus en réseau, connecter un lecteur de code-barres et vous êtes prêt. Il peut même fonctionner avec des imprimantes, des tiroirs-caisses et des lecteurs de codes-barres que vous possédez déjà.

*NOUVEAU* Les clients peuvent visiter votre magasin sur leur smartphone et payer à l'aide de leur compte PayPal. Atteignez plus de 100 millions d'utilisateurs PayPal et apprenez à mieux connaître vos clients.

Profitez dès aujourd'hui d'une version d'essai gratuite de Vend pendant 30 jours. Aucune carte de crédit n'est nécessaire. Sans engagement.


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Vend ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Vend

4,2 (224)
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À partir de

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Fonctionnalités

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Simplicité d’utilisation

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Rapport qualité-prix

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Service client

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis

Note globale

4,2 /5
(224)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,0/5
Simplicité d'utilisation
4,3/5
Support client
4,0/5

Vous avez déjà Vend ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 224
Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent POS system

Publié le 01/11/2017

Love it & use it daily.

Love it & use it daily.

Avantages

It connects with our calendar and we can take a payment right from there & it populates their information automatically. Its easy to add products and services

Inconvénients

The register has to be manually closed. Wish there was an automated close feature if it's not closed by a certain time of the evening

James
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

So easy to use, even my Grandma could use it.

Publié le 29/07/2018

love using Vend. Its simplicity allows for quick training of new employees of all technological...

love using Vend. Its simplicity allows for quick training of new employees of all technological experience. However, the best feature is the ability to use it during an internet outage. We had this happen a few times where the internet went out, yet we were still able to conduct transactions. With our old POS system, an internet outage meant we had to close until the internet was restored. With Vend, there was no wait. We were still able to process sales and didn’t lose money. However, the lack of Priority Phone Support, while we haven’t yet needed it, is a little disconcerting. Adding this to all of the plans would create a near-perfect system.

Avantages

absolutely love the ease of use of Vend. While I myself am rather technologically literate, some of my employees are not. However, because of how easy Vend is to use, they picked up on how to use it within an hour. I do also love the cloud services and their ability to keep running even through an internet outage. I did like that I had the ability to try out the product before purchasing. I realized within minutes that I preferred it so much more than my previous POS system. My favorite aspects are the value and price. You seem to get so much product at such a cheaper price than its competitors. I also liked that we could use our existing cash drawer and receipt printer with Vend. The loyalty dollars option is not something we currently use, but it is nice to know that we could always opt-in.

Inconvénients

Even though I use Google Chrome as my daily web browser, I am not fond of the fact that this is the only browser that works with Vend. If an update breaks Chrome, then I am left without a POS system. I’m hoping that they fix this and allow other browsers to work with the system. I also do not like the fact that I have to pay an additional cost for Premium Phone Support. If I am paying for your product, I should have support that is available at the highest level and available when I need it. Sometimes, something is so important that it can’t wait for an email support response. This is something that definitely needs fixing.

Réponse de Lightspeed

Hey James, we love to hear that retailers love Vend! Thanks for your review of Vend POS − great to hear that training has gone well and that you’ve made good use of our offline mode, it’s really an essential feature for a modern POS. Vend is fully supported on Google Chrome and Safari, we cannot guarantee that Vend will work as it should on other browsers, some features may work and some may not. Sorry if that’s not ideal for your business setup and appreciate your feedback on this. We highly recommend using Google Chrome for the best performance. Best, Lucia (Vend’s Community Manager).

Kristyn
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

TERRIBLE Customer Service

Publié le 21/03/2018

I would never use this system if I were to open a business. I would look into other systems. Rain...

I would never use this system if I were to open a business. I would look into other systems. Rain seems like it would be good, but need to do more research. Vend s HORRIBLE.

Avantages

It's easy for employees to search something. I Like how you can export the items to an excel sheet to count and then re-import.

Inconvénients

1. It is like pulling teeth to get support. they make you write a novel rather than just simply calling- and then don't answer for days. I have been waiting exactly 7 days for my issue to be resolved.
2. Inventory counts are mysteriously inaccurate on a ridiculous amount of items, even after I update it the day prior.. It has been like this the whole 2 years on and off. There is no way it is employee/customer theft. It is program error.
3. The loyalty deletes every time I update a variant...I have to re-enter it every time which is extremely annoying and a complete waste of time.To make it worse, I can't highlight the loyalty amount that's already in there and re-type the same exact thing.. it makes me click the zero loyalty above and then re-click the loyalty amount and re-enter it. Another annoying waste of time. It's not user friendly on the back-end...you have to pay meticulous attention when updating things because of this. Difficult to do while working with customers.
4. This program is very inconsistent.
5. Sometimes my whole update doesn't save at all and I have to redo it 3 times.

Réponse de Lightspeed

Hey Kristyn,

Thanks for taking the time to leave a review of Vend POS. I’m very sorry to hear that you feel this way - we want Vend to be as easy as possible for retailers to use so I’m sorry that you’ve found some aspects a little difficult to master. Apologies for any frustration caused by this!

I’m sorry that there was some delay with resolving your issue, sending through all the relevant information (including examples and screenshots) really helps our support team assist you as quickly as possible. The faster we know what’s going on the faster we can help you.

In regards to your issues with inventory, our team have provided you with the steps to fix this and get things working smoothly for you. I hope that that’s all working better now, and if not please don’t hesitate to reach out to us again - we’re here to help!

Best wishes,
Lucia
Vend’s Community Manager

Darrel
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome POS system

Publié le 10/10/2018

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened...

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Avantages

I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Inconvénients

Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

Leah
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Tremendous POS

Publié le 06/06/2018

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to...

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to make sales to a wider customer base.
2. Inventory movement transparency. Our former software solution was impossible to use in any way that allowed us to view historic inventory movements, as it didn't include any type of purchase order system; inventory had to be updated item by item manually.
3. Inventory valuation. The ability of Vend to average out our costs means that we have a real-time view of the value of our stock at any and all times.

Avantages

The software is easy to use and incredibly user friendly, and is consistently being updated with new features and improvements to old ones. It offers a full-scope inventory management experience. It makes it easy for us to take our shop on the go, as we sell at numerous trade shows and conventions.

Inconvénients

There are still some features missing, or which I would term incomplete, but as Vend is relatively new and the team is constantly working on releasing updates, I have every confidence that these are cases where it is just a matter of time. It is somewhat frustrating at times that there are some issues where internet connectivity issues can cause hiccups in the system that then need to be fixed on the back end by support, but these are few and far between.

Réponse de Lightspeed

Hey Leah, thanks for taking the time to review Vend POS! It's wonderful to hear that you're so delighted with the software. Thank you for also appreciating that our team are working on making Vend even better and creating terrific new features to make running a retail business easy. If you have any specific features you would like to request or feedback for our team please submit a ticket using the follow link https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

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Vend - FAQ

Voici quelques-unes des questions fréquentes sur Vend.

Types de licences disponibles pour Vend :

  • À partir de : 69,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Vend :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Vend est disponible :

anglais

Appareils pris en charge par Vend :

iPad (mobile)

Applications s'intégrant à Vend :

Deputy, QuickBooks Online, Timely, Xero

Ressources d'aide disponibles pour Vend :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Vend.