Vend

The software easy to use, anyone can use it even a person not educated, I had 2 salesman in my shop the was using it for 2 years and more.
The monthly report very accurate and helpful for our company to easy calculate our monthly income statement.
Tracking our COGS anytime so we can control our purchases.
the inventory stock tracking perfect.
Option with no tax good for our country because we don't have a taxes.
Tracking my sales anywhere online by my phone a good features.

The monthly subscription fees little expensive specially for the small businesses/Home Businesses. So I recommend to have a plan customized for a small business with a low price kind of support them.
Adding Arabic Language maybe will be a good idea and catching new users.

Works, up and running 97% of the time as needed. I am a small seasonal retail business. Being charged for each register AND each location. I place my account on ICE during the "off" season. To get into the account and look at any reporting for future orders, etc you must continue to pay the normal fee for all registers and locations. Even if you need 1 report that would take 90 seconds to generate you will be charged the entire month which my account cost me $1,650 per month. This is the reason why I placed my account on ICE during the off season. Everyone you will come in contact with within Vend is LESS than forgiving and they are after every penny they can squeeze out of you... I WAS a customer with Vend for 5 years... They made plenty off me, and now I can't get a simple report so I can order the items needed for the next season... Switched to Square and now it only costs me $60 per month, huge savings!

Always having to send an email for questions/help and sometimes it takes DAYS to get a response.

Vend has one of the most easy to use cloud point of sale that I have tried and tested over the years. As a business owner, Vend has been useful for my day to day work.

The customer support team is atrocious. I have been trying to speak to someone from the Vend support team since 24th April due to some billing issues that could have been easily resolved in 1 or 2 days. Up until now, the issue is not solved and no one has responded to me on this issue. Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be transferring me over to the billing time for assistance. Emails went unanswered and the support team even closed the ticket without giving me a reply or resolution to the problem. I'm not so sure that Vend is a system that caters to the small and medium business owners because we business owners and managers, we don't have all the time in the world to be waiting for your reply and chasing you for answers. I will definitely not recommend that anyone takes up this system unless you think you are ready to work with a support team that does not attend to you when help is needed.