Vend

Gérez le meilleur commerce de détail du monde avec le système de point de vente de Vend.

4,3 /5 (211 avis) Donnez votre avis !

Vend - Présentation

Description du logiciel Vend

Vend est un système de point de vente unique conçue pour contribuer à la réussite d'un à plus de 100 commerces de détail. Il est utilisé par des commerces de détail de tous types et de toutes tailles pour créer l'expérience client idéale et gérer les ventes, les stocks, les clients, etc.

Il est rapide, intuitif et fonctionne sur n'importe quel appareil, pour que vous puissiez vous concentrer sur la satisfaction de vos clients et non sur votre technologie. Que vous travailliez sur Mac, PC ou iPad, l'écran de vente réactif de Vend fonctionne parfaitement bien et offre un design attrayant. Vend fonctionne hors ligne, vous pourrez donc continuer à vendre même en cas de panne Internet. Le logiciel resynchronise automatiquement vos ventes une fois la connexion rétablie.

Il est compatible avec une large gamme de matériel. Il suffit de brancher une imprimante de reçus en réseau, connecter un lecteur de code-barres et vous êtes prêt. Il peut même fonctionner avec des imprimantes, des tiroirs-caisses et des lecteurs de codes-barres que vous possédez déjà.

*NOUVEAU* Les clients peuvent visiter votre magasin sur leur smartphone et payer à l'aide de leur compte PayPal. Atteignez plus de 100 millions d'utilisateurs PayPal et apprenez à mieux connaître vos clients.

Profitez dès aujourd'hui d'une version d'essai gratuite de Vend pendant 30 jours. Aucune carte de crédit n'est nécessaire. Sans engagement.

Vend - Présentation

Prix

À partir de
99,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Vend - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Media

11725
11728
11731
11735
591363
Vend video Capture d'écran pour Vend : POS software, inventory management, ecommerce & customer loyalty Capture d'écran pour Vend : Sell in-store & on-the-go with Vend Register for iPad Capture d'écran pour Vend : Take the guesswork out of retail with Vend Reporting Capture d'écran pour Vend : Sell online with Vend Ecommerce Capture d'écran pour Vend : Accept payments easily

Vend - Avis

Note globale
4,3
/
5
Excellent
122

Très bien
60

Moyen
14

Médiocre
3

Mauvais
12

Rapport qualité-prix
4,2
Fonctionnalités
4,1
Simplicité d'utilisation
4,4
Support client
4,2
86% des utilisateurs recommandent cette application
Daniel P.

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our...

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.


Traduire avec Google Translate
Darrel W.

Awesome POS system

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.


Traduire avec Google Translate
Peter D.

Staff that enter in new stock items, are also be granted access to All your sales history

We have been using Vend for 2 years in a retail shop.
Cons;
Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ?
If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !!

Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc.

Well that is my only Con .

(Pros)
If that mentioned above is not a problem for you then the rest of Vend is great !!!
Download it and try it out for free, see if it is for you .

For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.


Traduire avec Google Translate
James D.

So easy to use, even my Grandma could use it.

love using Vend. Its simplicity allows for quick training of new employees of all technological experience. However, the best feature is the ability to use it during an internet outage. We had this happen a few times where the internet went out, yet we were still able to conduct transactions. With our old POS system, an internet outage meant we had to close until the internet was restored. With Vend, there was no wait. We were still able to process sales and didn’t lose money. However, the lack of Priority Phone Support, while we haven’t yet needed it, is a little disconcerting. Adding this to all of the plans would create a near-perfect system.


Traduire avec Google Translate
Jim W.

Completely streamlined the way we do business

Thorough reporting, cost effective, reduces our workload. Easier management of inventory.


Traduire avec Google Translate
Daniel P.
Secteur d'activité: Produits alimentaires
Traduire en français

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our business.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/06/2018
Provenance de l'avis : Capterra

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Avantages

Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Inconvénients

Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Traduire en français

Réponse de Vend

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Darrel W.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire en français

Awesome POS system

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/10/2018
Provenance de l'avis : Capterra

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Avantages

I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Inconvénients

Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Peter D.
Secteur d'activité: Biens de consommation
Taille de l'entreprise: 2-10 employés
Traduire en français

Staff that enter in new stock items, are also be granted access to All your sales history

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 21/02/2017
Provenance de l'avis : Capterra

We have been using Vend for 2 years in a retail shop.
Cons;
Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ?
If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !!

Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc.

Well that is my only Con .

(Pros)
If that mentioned above is not a problem for you then the rest of Vend is great !!!
Download it and try it out for free, see if it is for you .

For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.

Avantages

Great easy to use systems on the front end, stable data base that despite having over 6,000 items with in it doesn't miss a beat. It professional looking. Elegantly handles discounts by either % or by dollar value. Great reports. Integrates well with Xero and my website.

Inconvénients

Beware Employers, anyone who can enter in new stock will see everything, sales history, reports, you sensitive business data, your business health. Download load it try it for yourself. I have raised this with Vend, and my response back was "Is this really a problem?".
For me it is.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 2.0/10

James D.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français

So easy to use, even my Grandma could use it.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 29/07/2018
Provenance de l'avis : SoftwareAdvice

love using Vend. Its simplicity allows for quick training of new employees of all technological experience. However, the best feature is the ability to use it during an internet outage. We had this happen a few times where the internet went out, yet we were still able to conduct transactions. With our old POS system, an internet outage meant we had to close until the internet was restored. With Vend, there was no wait. We were still able to process sales and didn’t lose money. However, the lack of Priority Phone Support, while we haven’t yet needed it, is a little disconcerting. Adding this to all of the plans would create a near-perfect system.

Avantages

absolutely love the ease of use of Vend. While I myself am rather technologically literate, some of my employees are not. However, because of how easy Vend is to use, they picked up on how to use it within an hour. I do also love the cloud services and their ability to keep running even through an internet outage. I did like that I had the ability to try out the product before purchasing. I realized within minutes that I preferred it so much more than my previous POS system. My favorite aspects are the value and price. You seem to get so much product at such a cheaper price than its competitors. I also liked that we could use our existing cash drawer and receipt printer with Vend. The loyalty dollars option is not something we currently use, but it is nice to know that we could always opt-in.

Inconvénients

Even though I use Google Chrome as my daily web browser, I am not fond of the fact that this is the only browser that works with Vend. If an update breaks Chrome, then I am left without a POS system. I’m hoping that they fix this and allow other browsers to work with the system. I also do not like the fact that I have to pay an additional cost for Premium Phone Support. If I am paying for your product, I should have support that is available at the highest level and available when I need it. Sometimes, something is so important that it can’t wait for an email support response. This is something that definitely needs fixing.

Traduire en français

Réponse de Lucia

Hey James, we love to hear that retailers love Vend! Thanks for your review of Vend POS − great to hear that training has gone well and that you’ve made good use of our offline mode, it’s really an essential feature for a modern POS. Vend is fully supported on Google Chrome and Safari, we cannot guarantee that Vend will work as it should on other browsers, some features may work and some may not. Sorry if that’s not ideal for your business setup and appreciate your feedback on this. We highly recommend using Google Chrome for the best performance. Best, Lucia (Vend’s Community Manager).

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Jim W.
Traduire en français

Completely streamlined the way we do business

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/07/2018
Provenance de l'avis : Capterra

Thorough reporting, cost effective, reduces our workload. Easier management of inventory.

Avantages

I absolutely love the multi-store functionality of Vend. We used to have to create multiple transfers because our previous software was not cloud based and did not communicate between stores. It was a huge headache to manage two completely separate inventories. Vend solved this problem and cut our work load in half. Our inventory counts are now far more accurate and easy to facilitate.

The interface is extremely user friendly, and new employees typically need very minimal training to become proficient completing transactions. The reporting is absolutely fantastic and thorough. The thorough reporting has allowed us to order product far more efficiently and accurately than before.

The price is reasonable, the customer support is fantastic.

Inconvénients

I really can't think of much negative to say about Vend. We have had a great experience with Vend, and all of the issues that we have had were successfully resolved in short order by the outstanding on-boarding and support teams.

Traduire en français

Réponse de Vend

Hey Jim, thank you for your glowing review of Vend POS! We're delighted to hear that you're so pleased with Vend point of sale software and that you've had a great experience with our team. Have a wonderful day! Best, Lucia (Vend's Community Manager)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,6/10
Basé sur 211 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Vend - Prix

Vend - Prix

À partir de
99,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,2/5
Basé sur 211 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Vend - Fonctionnalités

Vend - Fonctionnalités

API
Base de données de clients
Base de données de contacts
Champs personnalisables
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,1/5
Basé sur 211 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vend - FAQ

Vend - FAQ

Voici quelques-unes des questions fréquentes sur Vend.

Q. Quels sont les types de licence disponibles pour Vend ?

Types de licences disponibles pour Vend :

À partir de: 99,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Vend ?

Nous n'avons pas d'informations sur les fonctionnalités de Vend.

Q. Qui utilise Vend ?

Utilisateurs habituels du logiciel Vend :

PME, Grandes entreprises, À but non lucratif, Entreprises de taille moyenne

Q. Dans quelles langues Vend est-il disponible ?

Langues dans lesquelles Vend est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Vend ?

Types de licences disponibles pour Vend:

Abonnement

Q. Vend prend-il en charge les appareils mobiles ?

Appareils pris en charge par Vend :

iPad

Q. Avec quelles applications Vend peut-il s'intégrer ?

Applications s'intégrant à Vend :

Collect Loyalty, Deputy, Orderhive, QuickBooks Online, Stitch Labs, Timely, Unleashed Software, Workato, Xero, ecomdash

Q. Quelles sont les ressources d'aide disponibles pour Vend ?

Ressources d'aide disponibles pour Vend :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo