CaseFox

CaseFox
En savoir plus sur CaseFox
CaseFox (un SaaS) est un logiciel web de chronométrage et de facturation facile à comprendre et à maîtriser. CaseFox propose une approche simplifiée de la gestion de nombreuses tâches routinières (et importantes) en matière de gestion du temps, de facturation horaire, de gestion de tâches, de gestion de cas et de comptabilité fiduciaire. CaseFox est adapté aux avocats, experts-comptables, concepteurs web, consultants, témoins experts, avocats contractuels et autres professionnels de la facturation horaire. CaseFox prend en charge plusieurs devises et intègre des fonctionnalités utiles aux professionnels qui facturent leurs clients pour des services. Les données de gestion du temps, les transactions de fonds fiduciaires et la liste de clients et dossiers saisies peuvent être exportées au format Microsoft Excel. La gestion des utilisateurs basée sur les rôles vous permettrait de contrôler l'accès de votre personnel et de vos avocats contractuels aux cas, ainsi que de configurer des tarifs horaires différents pour chaque cas (affaire). Prend en charge la facturation des frais horaires, avec plafonds/fixes.
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Avis
Vous avez déjà CaseFox ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good Software for Solos
Publié le 07/07/2020
This keeps us much more organized, and being able to access it from pretty much any computer is...
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone. While customer support may be overseas, it has ALWAYS been prompt and gotten the issue resolved. They even upon request, at no charge, created an ability for me to get my time sheets auto-uploaded into a State appointed case log required to get paid, which saves us from manually typing entries.
Avantages
Before using this software, we were manually typing billing entries and billing took two days on average. This software is not perfect and not for everyone, but we practice mostly family law and criminal defense and it has been excellent at the basics. I use the old format - I saw the new and instantly switched back, so I cannot write as to new features. I was given this product's name from another attorney - for the price point I think it is hard to beat. If you want an automator, etc. you may want to look elsewhere.
Inconvénients
There seems to be some issues with Safari browser as to the timekeeper itself. I use mostly PCs, so this is rarely an issue, but it seemed to stop tracking if the computer would go to sleep (ex: while on a call).
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Awesome software for home businesses
Publié le 22/03/2017
I have been using Casefox for approximately 3 years now. I have had no major issues with the...
I have been using Casefox for approximately 3 years now. I have had no major issues with the software that wasn't fixable by Casefox immediately. The price is more than reasonable for all the flexibility you get in this software. It tracks everything. I also love the capabilities of making the invoices my own and tracking my own file numbers plus entering all trust funds right into Casefox. It helps me with my daily run of my business in the legal field and I highly recommend this software to any small business. The best part is going on vacation and having the ability to login from any wifi free establishment with ease. Thank you Casefox for making my business run smoothly. Your Customer Support is awesome and very kind. They have always been able to help me and it's not because your software has malfunctioned; if I have a question on how to do something within Casefox and do not understand the help tutorial; you are there to assist. I appreciate that!
Avantages
The functionality of the software and I can access it anywhere at any time with a wifi connection. I am also able to format the things that I need; file numbers, backdating, and especially being able to track with my calendar is great.
Inconvénients
I wish you could upload all of my emails and documents to casefox to keep all files together; I have to have a separate drive for that (Google Drive), it isn't making me leave the software but it would be helpful if your software could have downloadable capabilities of all file types; pdf especially. I would like to able to open the client's file and all the documentation that is associated with that client. I would also like the capability to streamline the Invoice fields to the names of what I know. For example Government #: we don't have a government number except for hst/gst and that has to be at the end of the invoice anyway. But I would love to change the field to Court Location.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Worst Customer Service
Publié le 12/07/2022
Avantages
It's cheap. That is about all I can offer.
Inconvénients
I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing.
Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox.
Réponse de CaseFox
Hi Paul,
We're sorry to hear about your experience and that our support team didn't meet the level of service we strive for.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every CaseFox user. We want the opportunity to rectify this situation and help make it right for you. There have been some support issues going on which lead to this.
We highly apologize for this and are trying our best to help you in the future with utmost transparency and respect, which we believe in.
Best,
CaseFox Team
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantastic service
Publié le 06/09/2022
Avantages
Anytime I have had a request for help or asked about a report or option, the support staff has been exceptional. They have created special reports for me and "corrected" a couple of items when I accidentally hit an incorrect command
Inconvénients
My overall experience has been great. They have responded quickly and the reports I have been able to generate help me on a daily basis drive the financial portion of the business
Réponse de CaseFox
Thanks for your valuable feedback, Tom!
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Software for The Money
Publié le 22/07/2021
I am very happy with casefox and recommend it to anyone, especially small firms.
I am very happy with casefox and recommend it to anyone, especially small firms.
Avantages
Easy to use, fits many different electronic billings, requires little training to use and understand, and clients have been happy with performance
Inconvénients
The to do list should be just a list not tied to a period
Réponse de CaseFox
Thank you so much for taking out your valuable time and providing us with this 5-star review. Really appreciated!
Regards,
CaseFox Team
CaseFox - FAQ
Voici quelques-unes des questions fréquentes sur CaseFox.Q. Quels sont les types de licence disponibles pour CaseFox ?
Types de licences disponibles pour CaseFox :
- À partir de : 39,00 $US/mois
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise CaseFox ?
Utilisateurs habituels du logiciel CaseFox :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues CaseFox est-il disponible ?
Langues dans lesquelles CaseFox est disponible :
anglais
Q. CaseFox prend-il en charge les appareils mobiles ?
Appareils pris en charge par CaseFox :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications CaseFox peut-il s'intégrer ?
Applications s'intégrant à CaseFox :
Box, Dropbox Business, Google Calendar, Google Docs, Google Drive, Keap, LawPay, Microsoft Excel, Office 365 Document Management, PayPal, QuickBooks Online, QuickBooks Online Advanced, Xero
Q. Quelles sont les ressources d'aide disponibles pour CaseFox ?
Ressources d'aide disponibles pour CaseFox :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour CaseFox.