Bitrix24
Suite d'outils de collaboration, de communication et de gestion gratuite
4 /5 (421 avis) Donnez votre avis !Bitrix24 - Présentation
Description du logiciel Bitrix24
Bitrix24 est une plateforme de collaboration professionnelle en ligne. Elle propose aux utilisateurs des outils de CRM, de gestion des documents, de gestion des tâches, de gestion du temps et de gestion de projets qui sont intégrés dans un environnement de type social comprenant des profils d'utilisateurs, des options "J'aime", des commentaires, une messagerie instantanée et le partage de contenu.
Bitrix24 a pour objectif de fournir une solution pratique pour gérer une entreprise en ligne. Qu'il s'agisse du pointage en début de journée, des tâches, du traitement des ventes ou du reporting de fin de journée, chaque opération bénéficie d'un outil flexible et précis.
Plus de 10 000 intranets déjà créés ! Jusqu'à 12 utilisateurs gratuits !
Bitrix24 simplifie les communications grâce à des fonctionnalités sociales telles que les options "J'aime" et les commentaires ou encore des processus automatisés comme les notifications, les abonnements à des discussions ou à des groupes et le reporting assisté.
Cette plateforme progressive regroupe des modules robustes assurant toute la gamme des services intranet :
– groupes de travail (projets) avec tâches, calendriers, fichiers, wiki, galerie de photos et conversations ;
– services d'entreprise tels que la structure visuelle, le tableau des absences, le reporting des tâches et du temps de travail, le répertoire des employés ;
– outils de gestion du temps avec mécanisme d'entrée/sortie, planificateur quotidien et rapports de travail réguliers ;
– fonctionnalité de planification du temps avec calendriers, planificateur d'événements et gestionnaire de réunions (avec Outlook et synchronisation CalDAV) ;
– bibliothèques de documents avec systèmes d'autorisations flexibles, gestion des versions et prise en charge de WebDAV ;
– recherche sociale couvrant tous les objets système, y compris les tâches, les événements et les documents chargés. Résultats conformes aux autorisations d'accès ;
– CRM avec outils d'intégration d'e-mail et de construction de processus métier visuels.
En connectant ces outils puissants dans une couche sociale hautement intuitive, Bitrix24 fournit une solution idéale pour les petites entreprises et adaptée aux organisations de toutes tailles.
Bitrix24 - Présentation
Prix
Types de licence
Bitrix24 - Fonctionnalités
Media
Bitrix24 - Avis
Bitrix24 - Avis
Bitrix24 Is an All in One CRM and Collaboration Platform
I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.
Robust, but unpolished
I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.
Best way to work with your Team
I had a good experience and noticed a big difference in monitoring teams from a distance.
Good Product but Poor Service - Definitely not located in USA
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Collaborative CRM tool!
I think Bitrix24 is suited for any size of organisation, hence i definitely recommend it.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Bitrix24 Is an All in One CRM and Collaboration Platform
Avantages
Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.
Inconvénients
Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.
Robust, but unpolished
I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.
Avantages
The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.
Inconvénients
UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.
Best way to work with your Team
I had a good experience and noticed a big difference in monitoring teams from a distance.
Avantages
Best way to work and communicate with your team, monitor the stages of your project, increase your sales, Keep in touch with your customers through different platforms and create your own hotsite.
Inconvénients
I believe it can improve the layout, fix some small bugs and make the layout open to be completely changed depending on the usage.
Good Product but Poor Service - Definitely not located in USA
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Avantages
User Interface.
Easy navigation
Less Learning Curve
Inconvénients
They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.
Collaborative CRM tool!
I think Bitrix24 is suited for any size of organisation, hence i definitely recommend it.
Avantages
We have been using Bitrix for its CRM features. We use it to track all the leads in a single dashboard. Its a collaborative tool where multiple stakeholders can post and comment about their activity. My experience with Support has been superb. They are welcoming and are always available.
Inconvénients
I think perhaps the pricing could be a challenge. They could consider coming up with a cost effective plan
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Bitrix24 - Prix
Bitrix24 - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Bitrix24 - Fonctionnalités
Bitrix24 - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Bitrix24 - FAQ
Bitrix24 - FAQ
Voici quelques-unes des questions fréquentes sur Bitrix24.
Q. Quels sont les types de licence disponibles pour Bitrix24 ?
Types de licences disponibles pour Bitrix24 :
À partir de: 24,00 $US/mois
Type de licence: Licence unique, Gratuit, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Bitrix24 ?
Nous n'avons pas d'informations sur les fonctionnalités de Bitrix24.
Q. Qui utilise Bitrix24 ?
Utilisateurs habituels du logiciel Bitrix24 :
PME, Grandes entreprises, À but non lucratif, Entreprises de taille moyenne
Q. Dans quelles langues Bitrix24 est-il disponible ?
Langues dans lesquelles Bitrix24 est disponible :
chinois (simplifié), chinois (traditionnel), anglais, français, allemand, indonésien, italien, japonais, polonais, portugais, russe, espagnol, turc, ukrainien, taïwanais, thaï
Q. Quels sont les types de licence disponibles pour Bitrix24 ?
Types de licences disponibles pour Bitrix24:
Licence unique, Gratuit, Abonnement
Q. Bitrix24 prend-il en charge les appareils mobiles ?
Appareils pris en charge par Bitrix24 :
Android, iPhone, iPad
Q. Avec quelles applications Bitrix24 peut-il s'intégrer ?
Applications s'intégrant à Bitrix24 :
Bitium, JivoChat, Landingi, Mailchimp, Mailigen, PieSync, Predictive Dialer, SALESmanago, SendPulse, SharpSpring
Q. Quelles sont les ressources d'aide disponibles pour Bitrix24 ?
Ressources d'aide disponibles pour Bitrix24 :
FAQ, Forum, Support en ligne, Base de connaissances, Tutoriels vidéo
I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.