--- description: Bitrix24 : qu'en pensent les utilisateurs ? Lisez les avis sur Bitrix24, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bitrix24 - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion documentaire](/directory/284/document-management/software) > [Bitrix24](/software/90602/bitrix24) # Bitrix24 Canonical: https://www.getapp.fr/software/90602/bitrix24 Page : 1/41\ Suivant: [Page suivante](https://www.getapp.fr/software/90602/bitrix24?page=2) > Traduit en 18 langues, Bitrix24 est un logiciel tout-en-un. Disponible gratuitement et proposant des formules payantes, il inclut plus de 35 outils : CRM, tâches, sites, etc. > > Conclusion : 1005 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 1005 Avis | | Simplicité d’utilisation | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Bitrix24 - **Pays**: Alexandria, É.-U. - **Entreprise fondée en**: 1998 ## Contexte commercial - **Prix à partir de**: 69,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, espagnol, français, indonésien, italien, japonais, malais, polonais, portugais, russe, thaï, turc, vietnamien - **Pays disponibles**: Albanie, Allemagne, Andorre, Arabie saoudite, Autriche, Bahreïn, Belgique, Bosnie-Herzégovine, Brésil, Bulgarie, Chine, Chypre, Colombie, Croatie, Danemark, Espagne, Finlande, France, Grèce, Hongrie et 36 de plus ## Fonctionnalités - @mentions - AI Summarization - AI Writing Assistant - API - Absence Management - Accès hors ligne - Accès mobile - Actions découlant d'un événement - Affectations d'équipe - Aide à la décision - Alertes/Notifications - Alerts/Escalation - Analyse de la productivité - Analyse des campagnes - Analyse des ventes - Analyse du service client - Analyse prédictive - Analyse visuelle - Analytique - Aperçu de Gantt/du calendrier ## Intégrations (28 au total) - 1C EV Charging - 3CX - Adobe Acrobat - Asterisk - Calendly - ChatArchitect - Claude - ComplyAdvantage - Data Studio - Google Analytics - Google Drive to OneDrive Migration Tool - Greenway Health Pay - HubSpot Sales Hub - Intuit Mailchimp Email Marketing - Jira ... et 13 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de gestion documentaire](https://www.getapp.fr/directory/284/document-management/software) ## Catégories connexes - [Logiciels de gestion documentaire](https://www.getapp.fr/directory/284/document-management/software) - [Logiciels de messagerie instantanée](https://www.getapp.fr/directory/320/instant-messaging-chat/software) - [Outils de gestion des tâches](https://www.getapp.fr/directory/570/task-management/software) - [Logiciels de gestion d'affaires](https://www.getapp.fr/directory/581/business-management/software) - [Logiciels de planning du personnel](https://www.getapp.fr/directory/583/employee-scheduling/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4487 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6999 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18810 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5858 reviews) ## Avis ### "Powerful All-in-One CRM with a Steep Learning Curve" — 5.0/5 > **Nurudeen** | *1 mai 2026* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about Bitrix24 is how it brings everything into one place without forcing me to juggle multiple tools. From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered. The ease of use stood out to me after spending some time on it. At first it feels loaded, but once you get familiar, moving between leads, activities, and different views like Kanban or List becomes pretty natural. Another thing I appreciate is the level of customization. You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage. On the productivity side, the built-in automation helps cut down repetitive work like setting reminders or follow-ups, so you can focus more on actual outreach. The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions. > > **Inconvénients**: What I liked least about Bitrix24 is that it can feel overwhelming, especially at the beginning. There are so many features packed into one system that it’s easy to get lost or slow down while trying to figure out where everything is. Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should. Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes. It’s powerful, no doubt, but that complexity can work against you if you just want to move fast. > > My overall experience with Bitrix24 has been a mix of strong capability and a bit of a learning curve. It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach. That said, it’s not the most beginner-friendly system, and getting comfortable with all its features takes time and patience. Some areas can feel overly complex for simple tasks, but once you push past that stage, the value becomes clear. Overall, it’s a solid tool if you’re willing to invest the time to learn it properly. ----- ### "Powerful Collaboration Platform with Room for Task Automation Improvements" — 4.0/5 > **Ramadhan** | *23 juin 2026* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform. I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized and aligned. The platform is feature-rich and supports a wide range of business operations. > > **Inconvénients**: One area that could be improved is the process of creating recurring tasks. While recurring tasks are available through task templates, it would be more user-friendly if users could make a task recurring directly from the task creation or editing interface. This would simplify common use cases such as attendance tracking, routine check-ins, periodic reporting, and recurring reminders. > > My experience with Bitrix24 has been positive overall. The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and communication. During my use of the platform, I identified an opportunity to improve the recurring task workflow and shared this feedback with the support team. I was pleased to learn that a similar enhancement request is already under consideration by the development team. This responsiveness to user feedback reflects a commitment to continuous improvement. ----- ### "Good for a small business that does not use a ton of app integration" — 3.0/5 > **Zaina** | *2 janvier 2026* | Immobilier | Taux de recommandation : 5.0/10 > > **Avantages**: Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. > > **Inconvénients**: The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. > > The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. ----- ### "best app to use" — 5.0/5 > **Utilisateur vérifié** | *7 avril 2026* | Matériaux de construction | Taux de recommandation : 10.0/10 > > Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. ----- ### "Bitrix24v is a Must Have Tool" — 5.0/5 > **Angou** | *19 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: I like that Bitrix24 has an intuitive interface that allows users to customize with ease to match their desired features. It also very user friendly so new users do not struggle to navigate. Bitrix24 customer service team is highly responsive which is very influential especially during deployment as well when we issue any queries. > > **Inconvénients**: I do not have any dislikes on this Bitrix24. It has been an exceptionally great tool for us, it has been awesome. > > My overall experience with Bitrix24 has been awesome. It has seamless features that scheduling easy and efficient. It ease of use is also a plus for us. I highly recommend this tool. ----- Page : 1/41\ Suivant: [Page suivante](https://www.getapp.fr/software/90602/bitrix24?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90602/bitrix24) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées