Bitrix24 - Présentation
Description du logiciel Bitrix24
Bitrix24 est une plateforme de collaboration professionnelle en ligne. Elle propose aux utilisateurs des outils de CRM, de gestion des documents, de gestion des tâches, de gestion du temps et de gestion de projets qui sont intégrés dans un environnement de type social comprenant des profils d'utilisateurs, des options "J'aime", des commentaires, une messagerie instantanée et le partage de contenu.
Bitrix24 a pour objectif de fournir une solution pratique pour gérer une entreprise en ligne. Qu'il s'agisse du pointage en début de journée, des tâches, du traitement des ventes ou du reporting de fin de journée, chaque opération bénéficie d'un outil flexible et précis.
Plus de 10 000 intranets déjà créés ! Jusqu'à 12 utilisateurs gratuits !
Bitrix24 simplifie les communications grâce à des fonctionnalités sociales telles que les options "J'aime" et les commentaires ou encore des processus automatisés comme les notifications, les abonnements à des discussions ou à des groupes et le reporting assisté.
Cette plateforme progressive regroupe des modules robustes assurant toute la gamme des services intranet :
– groupes de travail (projets) avec tâches, calendriers, fichiers, wiki, galerie de photos et conversations ;
– services d'entreprise tels que la structure visuelle, le tableau des absences, le reporting des tâches et du temps de travail, le répertoire des employés ;
– outils de gestion du temps avec mécanisme d'entrée/sortie, planificateur quotidien et rapports de travail réguliers ;
– fonctionnalité de planification du temps avec calendriers, planificateur d'événements et gestionnaire de réunions (avec Outlook et synchronisation CalDAV) ;
– bibliothèques de documents avec systèmes d'autorisations flexibles, gestion des versions et prise en charge de WebDAV ;
– recherche sociale couvrant tous les objets système, y compris les tâches, les événements et les documents chargés. Résultats conformes aux autorisations d'accès ;
– CRM avec outils d'intégration d'e-mail et de construction de processus métier visuels.
En connectant ces outils puissants dans une couche sociale hautement intuitive, Bitrix24 fournit une solution idéale pour les petites entreprises et adaptée aux organisations de toutes tailles.
Bitrix24 - Présentation
Prix
Types de licence
Bitrix24 - Fonctionnalités
Captures d'écran
Bitrix24 - Avis
Bitrix24 - Avis
Bitrix24 Is an All in One CRM and Collaboration Platform
I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.
Robust, but unpolished
I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.
Complete Solution for Business Operations
Enjoying working with it and wish I would have started implementing it sooner.
Good Product but Poor Service - Definitely not located in USA
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
The best Web Builder in the world!
Just heavenly. The cons may seem much but they a low weighted. I honestly didn't mind thr challenge and I was learning after all how to use the system better. Bitrix24 changed my life in such a positive light, I truely would not be where I am without it
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Bitrix24 Is an All in One CRM and Collaboration Platform
Avantages
Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.
Inconvénients
Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.
Robust, but unpolished
I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.
Avantages
The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.
Inconvénients
UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.
Complete Solution for Business Operations
Enjoying working with it and wish I would have started implementing it sooner.
Avantages
- The software is easy to get going with from the start and very well priced for what you get.
- Simple to get team members using it and customize the options to show / hide what you will use and how it will look.
- Covers the whole range of back office needs in one central place so we do not need to have files in one system then chat on another and tasks or workgroups on a 3rd etc.
- It is able to scale from a one man operation to a multinational business all on the same platform.
Inconvénients
Really nothing to complain about. It does what it says it does, the cost is very reasonable for what it offers and it is constantly developing features.
Support for customizations and the self-hosted version is handled by partners and so the experience can vary depending on the company you work with for it.
Good Product but Poor Service - Definitely not located in USA
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Avantages
User Interface.
Easy navigation
Less Learning Curve
Inconvénients
They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.
The best Web Builder in the world!
Just heavenly. The cons may seem much but they a low weighted. I honestly didn't mind thr challenge and I was learning after all how to use the system better. Bitrix24 changed my life in such a positive light, I truely would not be where I am without it
Avantages
Honestly I don't what my life would be without bitrix24. I use it literally every single day to make websites. And they offer such low rates on their premium plans. It'a geek heaven in all it's glory. It also has wide functionality and customizations to play around with to your creativity.
Inconvénients
It's can be buggy sometimes.
Not suitable for viewing on mobile
Can be frustrating to get support from staff at times since it is not built intially by them or so I was told in a top rated blog of theirs... I had to repeat several processes over and over sometimes and it gave me a mental rush. But I had patience with my sweet lil bitrix24 and it rewarded me with a beautiful website I am so proud of.
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Bitrix24 - Prix
Bitrix24 - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Bitrix24 - Fonctionnalités
Bitrix24 - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
Bitrix24 - FAQ
Bitrix24 - FAQ
Voici quelques-unes des questions fréquentes sur Bitrix24.
Q. Quels sont les types de licence disponibles pour Bitrix24 ?
Types de licences disponibles pour Bitrix24 :
À partir de: 24,00 $US/mois
Type de licence: Gratuit, Licence unique, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Bitrix24 ?
Nous n'avons pas d'informations sur les fonctionnalités de Bitrix24.
Q. Qui utilise Bitrix24 ?
Utilisateurs habituels du logiciel Bitrix24 :
Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, PME
Q. Dans quelles langues Bitrix24 est-il disponible ?
Langues dans lesquelles Bitrix24 est disponible :
chinois (simplifié), chinois (traditionnel), anglais, français, allemand, indonésien, italien, japonais, polonais, portugais, russe, espagnol, taïwanais, thaï, turc, ukrainien
Q. Quels sont les types de licence disponibles pour Bitrix24 ?
Types de licences disponibles pour Bitrix24:
Gratuit, Licence unique, Abonnement
Q. Bitrix24 prend-il en charge les appareils mobiles ?
Appareils pris en charge par Bitrix24 :
Android, iPhone, iPad
Q. Avec quelles applications Bitrix24 peut-il s'intégrer ?
Applications s'intégrant à Bitrix24 :
Bitium, JivoChat, Landingi, Mailchimp, Mailigen, PieSync, Predictive Dialer, SALESmanago, SendPulse, SharpSpring
Q. Quelles sont les ressources d'aide disponibles pour Bitrix24 ?
Ressources d'aide disponibles pour Bitrix24 :
FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo
I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.