Firmwater LMS
En savoir plus sur Firmwater LMS
Le LMS de Firmwater est spécifiquement conçu pour être un LMS multilocataire avec des capacités de partage de contenu pour les fournisseurs de contenu desservant de nombreuses communautés d'utilisateurs distinctes. Chargez votre contenu, créez des portails client personnalisés qui fournissent à vos clients leurs propres LMS, fournissez un accès contrôlé à tout ou partie de votre bibliothèque de contenu et surveillez l'utilisation via une interface utilisateur unique.
Le LMS de Firmwater offre les fonctionnalités pour vendre vos cours en ligne en utilisant une simple intégration URL avec votre site web ou une intégration complète en utilisant l'API des services web pour créer une expérience transparente pour vos utilisateurs finaux. Utilisez l'e-commerce de PayPal intégré ou votre propre e-commerce et remplissez vos commandes avec le LMS.
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Avis
Vous avez déjà Firmwater LMS ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best LMS Value For the Money
Publié le 10/02/2023
As we grew, we discovered opportunities to bundle our courses and add more products. Then we added...
As we grew, we discovered opportunities to bundle our courses and add more products. Then we added a knowledge shop. We know that with Firmwater support, we can continue to scale without the drama. It's refreshing in a way when as the founder, I have no technical background.
Avantages
In my six years using Firmwater software, I have had not one complaint by our more than 6,000 graduates or me. Everything we requested, they either complied or showed us a better solution. After six years, I shopped to see what I might be missing. Within a few days, I knew I would be missing Firmwater. There is something magnetic about providing services beyond expectations that generates a loyal customer base, and Firmwater can count me as one of those.
Inconvénients
When you are using a product and working with Firmwater support teams, there is nothing to like least because we are an e-commerce business, and every report and response translates to increased revenue on some level. If you are in the e-commerce business, you need to take a close look at Firmwater LMS.
Réponse de Firmwater
Hi David,
It's been a pleasure working with you over the past six years and your kind words mean so much to us.
We're glad that your ecommerce business has flourished and we're pleased to have been a part of that! We look forward to continuing our partnership as you seek to scale your business even further.
Thanks again,
The Firmwater Team
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent LMS to sell courses to clients!
Publié le 08/12/2022
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing...
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.
Avantages
The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!
Inconvénients
The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.
Alternatives envisagées
LearningCartPourquoi choisir Firmwater LMS
Integration with a subscription financial processor and client self-service.Pourquoi passer à Firmwater LMS
We chose Firmwater LMS because of easier set up and customer service support.Réponse de Firmwater
Hi Jen,
Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business.
We're looking forward to our continued partnership in 2023!
-The Firmwater Team
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Does the job
Publié le 20/03/2017
The firmwater software does gets us by. The reporting feature is not ideal and I often question...
The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
Avantages
Once I figured out what I needed to get done in it, it is relatively easy to use.
Inconvénients
user interface appears outdated and reporting feature is lacking.
Réponse de Firmwater
We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.
We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great product, stellar customer support
Publié le 05/12/2019
Avantages
The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable
Inconvénients
I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.
Alternatives envisagées
LitmosPourquoi passer à Firmwater LMS
Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.Réponse de Firmwater
Anwyn,
Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.
Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).
Best,
Josie & the Firmwater Team
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A solid and flexible LMS
Publié le 17/05/2021
We switched from another solution and Firmwater has greater flexibility. Our support has been very...
We switched from another solution and Firmwater has greater flexibility. Our support has been very responsive and able to get us running quickly. Recommended.
Avantages
Firmwater is one of very few LMSs made specifically for training providers. If you want the ability to host an LMS on behalf of other clients, this is the ideal solution.
Inconvénients
Like any LMS, there's a bit of a learning curve, but it's not bad, and the support is very good.
Réponse de Firmwater
Hi Scott,
Thanks for the excellent review! We're happy to see you're satisfied with your client sites and the support you've received so far. We look forward to our continued partnership.
-Liam and the Firmwater Team
Firmwater LMS - FAQ
Voici quelques-unes des questions fréquentes sur Firmwater LMS.Q. Quels sont les types de licence disponibles pour Firmwater LMS ?
Types de licences disponibles pour Firmwater LMS :
- À partir de : 595,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Firmwater LMS ?
Utilisateurs habituels du logiciel Firmwater LMS :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Firmwater LMS est-il disponible ?
Langues dans lesquelles Firmwater LMS est disponible :
allemand, anglais, espagnol, français
Q. Firmwater LMS prend-il en charge les appareils mobiles ?
Appareils pris en charge par Firmwater LMS :
Q. Avec quelles applications Firmwater LMS peut-il s'intégrer ?
Applications s'intégrant à Firmwater LMS :
Shopify
Q. Quelles sont les ressources d'aide disponibles pour Firmwater LMS ?
Ressources d'aide disponibles pour Firmwater LMS :
Service client/e-mail, FAQ/forums, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Firmwater LMS.
