Firmwater LMS - Présentation

Description du logiciel Firmwater LMS

Le LMS de Firmwater est spécifiquement conçu pour être un LMS multilocataire avec des capacités de partage de contenu pour les fournisseurs de contenu desservant de nombreuses communautés d'utilisateurs distinctes. Chargez votre contenu, créez des portails client personnalisés qui fournissent à vos clients leurs propres LMS, fournissez un accès contrôlé à tout ou partie de votre bibliothèque de contenu et surveillez l'utilisation via une interface utilisateur unique.

Le LMS de Firmwater offre les fonctionnalités pour vendre vos cours en ligne en utilisant une simple intégration URL avec votre site web ou une intégration complète en utilisant l'API des services web pour créer une expérience transparente pour vos utilisateurs finaux. Utilisez l'e-commerce de PayPal intégré ou votre propre e-commerce et remplissez vos commandes avec le LMS.

Firmwater LMS - Présentation

Prix

À partir de
495,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Firmwater LMS - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, Allemagne, Amérique latine, Royaume-Uni, États-Unis
Langues
anglais, français, allemand, espagnol

Captures d'écran

Capture d'écran pour Firmwater LMS : Build a beautiful online store in minutes with Shopify. Courses are automatically delivered.
Capture d'écran pour Firmwater LMS : Build a beautiful online store in minutes with Shopify. Courses are automatically delivered. Capture d'écran pour Firmwater LMS : Simple sign-up process for course participants. Capture d'écran pour Firmwater LMS : Simple interface for course participants. Capture d'écran pour Firmwater LMS : Optimized for mobile and tablet devices. Capture d'écran pour Firmwater LMS : Manage all your clients from a single account. Capture d'écran pour Firmwater LMS : Easy administration of your course library. Grant course access to your clients. Capture d'écran pour Firmwater LMS : Easy tracking of participation. Capture d'écran pour Firmwater LMS : Powerful reporting.

Firmwater LMS - Avis

Firmwater LMS - Avis

Note globale
4.6
/
5 56 avis
Excellent
38

Très bien
16

Moyen
2

Médiocre
0

Mauvais
0

Rapport qualité-prix
4.8
Fonctionnalités
4.4
Simplicité d'utilisation
4.4
Support client
4.9
96% des utilisateurs recommandent cette application
Bradley C.

Awesome!!!

My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.


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Anwyn M.

Great product, stellar customer support


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Doug D.

Positive Experience

I've been intimately involved in the implementation/launch of the Firmwater LMS with our company. Firmwaters' level of communication has always been dependable and solution driven. Our company business model is slightly unconventional, with many custom needs. Firmwater has continually stepped up to the challenge and satisfactorily delivered solutions that has kept us moving forward. Before Firmwater, we encountered numerous tech support calls on a daily basis. Since the launch of the Firmwater LMS, our calls have virtually ceased.


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Patrick M.

Does the job

The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.


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Russell W.

A top-notch training platform for training companies!

Firmwater LMS allows us to offer our clients the unique ability have their very own, branded training portal. The ability to completely control the management of users, training content, reporting, training records, etc. are all very valuable features which has allowed us to win more contracts. Also, when things do go wrong, Firmwater LMS absolutely delivers on customer support.


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Bradley C.
Secteur d'activité: E-learning
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Awesome!!!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/08/2018
Provenance de l'avis : Capterra

My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.

Avantages

The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports.

Inconvénients

Not a durn thing so far :), super easy and I am learning new things all the time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Anwyn M.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Great product, stellar customer support

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 05/12/2019
Provenance de l'avis : Capterra

Avantages

The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable

Inconvénients

I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.

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Réponse de Firmwater

Anwyn,

Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.

Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).

Best,

Josie & the Firmwater Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Doug D.
Secteur d'activité: Services environnementaux
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Positive Experience

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/07/2019
Provenance de l'avis : Capterra

I've been intimately involved in the implementation/launch of the Firmwater LMS with our company. Firmwaters' level of communication has always been dependable and solution driven. Our company business model is slightly unconventional, with many custom needs. Firmwater has continually stepped up to the challenge and satisfactorily delivered solutions that has kept us moving forward. Before Firmwater, we encountered numerous tech support calls on a daily basis. Since the launch of the Firmwater LMS, our calls have virtually ceased.

Avantages

The ease of use and reliability. Very little overhead with a learning curve that is palatable.

Inconvénients

Our business model requires we maintain very detailed records of user results. Most rapid e-Learning publication tools do not offer the level of data we need to export. Firmwater has worked with us to ensure this critical information is captured from the third party software we are currently using. A quiz building engine that offers detailed reporting is something we eagerly await from Firmwater. We'll be the first on board as soon as this is available.

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Réponse de Firmwater

Doug,

Thank you so much for your kind words!
We are very pleased to hear that we could help Compliance Solutions reach the goal of lowering tech support calls.

We have been working closely with you to integrate with your existing systems and processes. We are looking forward to adding more valuable LMS features in the future that will help you streamline processes further and help you grow your business.

Thank you for choosing us!

The Firmwater Team

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Patrick M.
Traduire avec Google Translate

Does the job

Publié le 20/03/2017
Provenance de l'avis : Capterra

The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.

Avantages

Once I figured out what I needed to get done in it, it is relatively easy to use.

Inconvénients

user interface appears outdated and reporting feature is lacking.

Traduire avec Google Translate

Réponse de Firmwater

We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.

We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Russell W.
Secteur d'activité: Formation professionnelle et coaching
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

A top-notch training platform for training companies!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11/12/2018
Provenance de l'avis : Capterra

Firmwater LMS allows us to offer our clients the unique ability have their very own, branded training portal. The ability to completely control the management of users, training content, reporting, training records, etc. are all very valuable features which has allowed us to win more contracts. Also, when things do go wrong, Firmwater LMS absolutely delivers on customer support.

Avantages

The white-labeled training portal is a market differentiator for selling to our B2B clients.

Inconvénients

Some of the standard features, such as free trial access and monthly subscriptions, are not available with Firmwater LMS. The feature of customizing training certificates is limited which can cause issues with regulatory requirements. Navigating and using the platform is not always user friendly and user mistakes can cause costly errors if you aren't careful. I don't care for having to rely on Firmwater staff to help me implement changes in my portal.

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Réponse de Firmwater

Russ,

Thank you so much for your kind words. We really strive for Firmwater LMS to help training businesses like yours to differentiate themselves in the industry.

Josie
Customer Success Specialist

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9.5/10
Basé sur 56 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Firmwater LMS - Prix

Firmwater LMS - Prix

À partir de
495,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.8/5
Basé sur 56 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Firmwater LMS - Fonctionnalités

Firmwater LMS - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4.4/5
Basé sur 56 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Firmwater LMS - FAQ

Firmwater LMS - FAQ

Voici quelques-unes des questions fréquentes sur Firmwater LMS.

Q. Quels sont les types de licence disponibles pour Firmwater LMS ?

Types de licences disponibles pour Firmwater LMS :

À partir de: 495,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Firmwater LMS ?

Nous n'avons pas d'informations sur les fonctionnalités de Firmwater LMS.

Q. Qui utilise Firmwater LMS ?

Utilisateurs habituels du logiciel Firmwater LMS :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, PME

Q. Dans quelles langues Firmwater LMS est-il disponible ?

Langues dans lesquelles Firmwater LMS est disponible :

anglais, français, allemand, espagnol

Q. Quels sont les types de licence disponibles pour Firmwater LMS ?

Types de licences disponibles pour Firmwater LMS:

Abonnement

Q. Firmwater LMS prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Firmwater LMS.

Q. Avec quelles applications Firmwater LMS peut-il s'intégrer ?

Applications s'intégrant à Firmwater LMS :

Chargify, Shopify, iSpring Learn

Q. Quelles sont les ressources d'aide disponibles pour Firmwater LMS ?

Ressources d'aide disponibles pour Firmwater LMS :

FAQ, Support en ligne, Support téléphonique