Firmwater LMS

Firmwater LMS

Le LMS pour les entreprises de formation

4.7/5 (55 avis)

Firmwater LMS - Présentation

Le LMS de Firmwater est spécifiquement conçu pour être un LMS multilocataire avec des capacités de partage de contenu pour les fournisseurs de contenu desservant de nombreuses communautés d'utilisateurs distinctes. Chargez votre contenu, créez des portails client personnalisés qui fournissent à vos clients leurs propres LMS, fournissez un accès contrôlé à tout ou partie de votre bibliothèque de contenu et surveillez l'utilisation via une interface utilisateur unique.

Le LMS de Firmwater offre les fonctionnalités pour vendre vos cours en ligne en utilisant une simple intégration URL avec votre site web ou une intégration complète en utilisant l'API des services web pour créer une expérience transparente pour vos utilisateurs finaux. Utilisez l'e-commerce de PayPal intégré ou votre propre e-commerce et remplissez vos commandes avec le LMS.

Prix

À partir de
495,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Allemagne, Amérique latine, Royaume-Uni, États-Unis

Langues

anglais, français, allemand, espagnol

Firmwater LMS - Avis

Note globale
4.7/5
96% d'avis positifs
38
Excellent
15
Très bien
2
Moyen
0
Médiocre
0
Horrible
Doug D.
Traduire avec Google Translate

Positive Experience

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/07/2019
Provenance de l'avis : Capterra

I've been intimately involved in the implementation/launch of the Firmwater LMS with our company. Firmwaters' level of communication has always been dependable and solution driven. Our company business model is slightly unconventional, with many custom needs. Firmwater has continually stepped up to the challenge and satisfactorily delivered solutions that has kept us moving forward. Before Firmwater, we encountered numerous tech support calls on a daily basis. Since the launch of the Firmwater LMS, our calls have virtually ceased.

Avantages

The ease of use and reliability. Very little overhead with a learning curve that is palatable.

Inconvénients

Our business model requires we maintain very detailed records of user results. Most rapid e-Learning publication tools do not offer the level of data we need to export. Firmwater has worked with us to ensure this critical information is captured from the third party software we are currently using. A quiz building engine that offers detailed reporting is something we eagerly await from Firmwater. We'll be the first on board as soon as this is available.

Réponse de Firmwater

Doug,

Thank you so much for your kind words!
We are very pleased to hear that we could help Compliance Solutions reach the goal of lowering tech support calls.

We have been working closely with you to integrate with your existing systems and processes. We are looking forward to adding more valuable LMS features in the future that will help you streamline processes further and help you grow your business.

Thank you for choosing us!

The Firmwater Team

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Patty C.
Traduire avec Google Translate

It took a little while to learn it but now it's very easy to navigate it.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 03/10/2017
Provenance de l'avis : Capterra

The most important benefit, besides very few if any user technical issues, is not having to personally deactivate accounts because the system does it automatically.

Avantages

It has a lot of great features: Allowing a payee to send an invitation to someone else, easy access to the certificates after account is inactive, ability to send e-mails to participants reminding them of their time limit, automatically deactivating participants after a period of time, easy access to management to change participant's information (e-mail address), being able to resend invitations to start the class, easy access to view participant's information by management, and many other features that I can't think of.

Inconvénients

There are only a few drawbacks or cons that we found: Some reports cannot be printed out using PDF.

Réponse de Firmwater

Hi Patty, thank you for a great, comprehensive review! We are very glad that our LMS features meet your needs and most importantly, that you find our LMS easy to navigate.

All of our reports, with the exception of 'Attempt Data Export', are available for PDF export. We encourage you to get in touch with our support team for more information about exporting reports.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Dax L.
Traduire avec Google Translate

A Very Capable, Cost Effective LMS Solution for Our Company

Publié le 30/06/2010
Provenance de l'avis : Capterra

Overall, I would strongly recommend Firmwater to any small - medium sized business looking for a simple and effective LMS. This LMS is fantastic for training companies such as our own that resell training programs to other businesses. Firmwater provides a great service to our company.

Avantages

Firmwater's LMS is very easy to setup and use. It is easy for us, as a training company, to add new clients, get them setup with an administrative account, show them the basics, and then let them do what they need to do. I like the customization options that we can provide to each new client (custom domain, company logo, etc.) with just a few clicks of the mouse.

Firmwater is able to effectively run and track the content that we upload (typically Articulate created elearning programs) with excellent accuracy and immediate response time. The multitude of reports on each user and piece of content is a great feature for us.

The cost of Firmwater's LMS is what really set them apart from other LMS providers that we researched. Their pricing structure allows us to maintain low overhead costs and remain ultra-competitive with our own pricing structures.

Inconvénients

One feature that I wish was available within Firmwater was the ability to email users or send users reminders that their training needs to be completed by this date. As it stands currently, we have to generate reports and then export those reports to get a list of email addresses that have not completed a program.

I know that new features are constantly in development and the Firmwater team works hard to put out their best product possible, and I hope that this feature gets implemented somewhere down the road.

Réponse de Firmwater

Dax: Thanks for your review.

Our #1 customer enhancement request is for automated email notifications. The initial functionality is now available and added functionality will be available later in the year.

Note détaillée

Simplicité d'utilisation
Support client

Russell W.
Traduire avec Google Translate

A top-notch training platform for training companies!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11/12/2018
Provenance de l'avis : Capterra

Firmwater LMS allows us to offer our clients the unique ability have their very own, branded training portal. The ability to completely control the management of users, training content, reporting, training records, etc. are all very valuable features which has allowed us to win more contracts. Also, when things do go wrong, Firmwater LMS absolutely delivers on customer support.

Avantages

The white-labeled training portal is a market differentiator for selling to our B2B clients.

Inconvénients

Some of the standard features, such as free trial access and monthly subscriptions, are not available with Firmwater LMS. The feature of customizing training certificates is limited which can cause issues with regulatory requirements. Navigating and using the platform is not always user friendly and user mistakes can cause costly errors if you aren't careful. I don't care for having to rely on Firmwater staff to help me implement changes in my portal.

Réponse de Firmwater

Russ,

Thank you so much for your kind words. We really strive for Firmwater LMS to help training businesses like yours to differentiate themselves in the industry.

Josie
Customer Success Specialist

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Mary ann O.
Traduire avec Google Translate

Outstanding People and Customer Service

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 20/03/2017
Provenance de l'avis : Capterra

Beginning as a novice, I must have tried the patience to the limit of the customer support people. I cannot express how fantastic and supportive they have been. The most striking thing about working with Firmwater, is the time they have taken to walk me through the steps needed to satisfy my customers' needs. If it didn't at first work, they worked to make it work to my needs. I didn't have to fit into a cookie cutter program, instead it was adjusted to fit what I needed.
Would I encourage others to work with Firmwater?- in a heartbeat I would and have.

Avantages

Works with what I need with an excellent reporting ability.

Inconvénients

Not a con exactly, just that it offers so much that I haven't had a chance to learn it all.

Réponse de Firmwater

Thank you Mary Ann! It is always a pleasure to work with you and help you support your customers. We truly appreciate your kind words and your recognition of Firmwater¿s strength and key features.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Firmwater LMS - Prix

À partir de
495,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Firmwater LMS - Fonctionnalités

  • API

  • Base de données des employés
  • Gestion des employés
  • Gestion des performances
  • Gestion des recrutements
  • Importation et exportation de données
  • Intégration de tiers
  • Intégration des collaborateurs
  • Notifications automatiques
  • Portail des employés
  • Portail employés
  • Portail libre-service
  • Rappels automatiques
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Suivi des candidatures
  • Tableau de bord d'activités

Firmwater LMS - FAQ

Voici quelques-unes des questions fréquentes sur Firmwater LMS.

Q. Quels sont les types de licence disponibles pour Firmwater LMS ?

Types de licences disponibles pour Firmwater LMS :

À partir de: 495,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Firmwater LMS ?

Nous n'avons pas d'informations sur les fonctionnalités de Firmwater LMS.

Q. Qui utilise Firmwater LMS ?

Utilisateurs habituels du logiciel Firmwater LMS :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues Firmwater LMS est-il disponible ?

Langues dans lesquelles Firmwater LMS est disponible :

anglais, français, allemand, espagnol

Q. Quels sont les types de licence disponibles pour Firmwater LMS ?

Types de licences disponibles pour Firmwater LMS:

Abonnement

Q. Firmwater LMS prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Firmwater LMS.

Q. Avec quelles applications Firmwater LMS peut-il s'intégrer ?

Applications s'intégrant à Firmwater LMS :

Chargify, Shopify, iSpring Learn

Q. Quelles sont les ressources d'aide disponibles pour Firmwater LMS ?

Ressources d'aide disponibles pour Firmwater LMS :

FAQ, Support en ligne, Support téléphonique

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