Le LMS de Firmwater est spécifiquement conçu pour être un LMS multilocataire avec des capacités de partage de contenu pour les fournisseurs de contenu desservant de nombreuses communautés d'utilisateurs distinctes. Chargez votre contenu, créez des portails client personnalisés qui fournissent à vos clients leurs propres LMS, fournissez un accès contrôlé à tout ou partie de votre bibliothèque de contenu et surveillez l'utilisation via une interface utilisateur unique.
Le LMS de Firmwater offre les fonctionnalités pour vendre vos cours en ligne en utilisant une simple intégration URL avec votre site web ou une intégration complète en utilisant l'API des services web pour créer une expérience transparente pour vos utilisateurs finaux. Utilisez l'e-commerce de PayPal intégré ou votre propre e-commerce et remplissez vos commandes avec le LMS.
I've been intimately involved in the implementation/launch of the Firmwater LMS with our company. Firmwaters' level of communication has always been dependable and solution driven. Our company business model is slightly unconventional, with many custom needs. Firmwater has continually stepped up to the challenge and satisfactorily delivered solutions that has kept us moving forward. Before Firmwater, we encountered numerous tech support calls on a daily basis. Since the launch of the Firmwater LMS, our calls have virtually ceased.
The ease of use and reliability. Very little overhead with a learning curve that is palatable.
Our business model requires we maintain very detailed records of user results. Most rapid e-Learning publication tools do not offer the level of data we need to export. Firmwater has worked with us to ensure this critical information is captured from the third party software we are currently using. A quiz building engine that offers detailed reporting is something we eagerly await from Firmwater. We'll be the first on board as soon as this is available.
Thank you so much for your kind words!
We are very pleased to hear that we could help Compliance Solutions reach the goal of lowering tech support calls.
We have been working closely with you to integrate with your existing systems and processes. We are looking forward to adding more valuable LMS features in the future that will help you streamline processes further and help you grow your business.
Thank you for choosing us!
The Firmwater Team
The most important benefit, besides very few if any user technical issues, is not having to personally deactivate accounts because the system does it automatically.
It has a lot of great features: Allowing a payee to send an invitation to someone else, easy access to the certificates after account is inactive, ability to send e-mails to participants reminding them of their time limit, automatically deactivating participants after a period of time, easy access to management to change participant's information (e-mail address), being able to resend invitations to start the class, easy access to view participant's information by management, and many other features that I can't think of.
There are only a few drawbacks or cons that we found: Some reports cannot be printed out using PDF.
Hi Patty, thank you for a great, comprehensive review! We are very glad that our LMS features meet your needs and most importantly, that you find our LMS easy to navigate.
All of our reports, with the exception of 'Attempt Data Export', are available for PDF export. We encourage you to get in touch with our support team for more information about exporting reports.
Overall, I would strongly recommend Firmwater to any small - medium sized business looking for a simple and effective LMS. This LMS is fantastic for training companies such as our own that resell training programs to other businesses. Firmwater provides a great service to our company.
Firmwater's LMS is very easy to setup and use. It is easy for us, as a training company, to add new clients, get them setup with an administrative account, show them the basics, and then let them do what they need to do. I like the customization options that we can provide to each new client (custom domain, company logo, etc.) with just a few clicks of the mouse.
Firmwater is able to effectively run and track the content that we upload (typically Articulate created elearning programs) with excellent accuracy and immediate response time. The multitude of reports on each user and piece of content is a great feature for us.
The cost of Firmwater's LMS is what really set them apart from other LMS providers that we researched. Their pricing structure allows us to maintain low overhead costs and remain ultra-competitive with our own pricing structures.
One feature that I wish was available within Firmwater was the ability to email users or send users reminders that their training needs to be completed by this date. As it stands currently, we have to generate reports and then export those reports to get a list of email addresses that have not completed a program.
I know that new features are constantly in development and the Firmwater team works hard to put out their best product possible, and I hope that this feature gets implemented somewhere down the road.
Dax: Thanks for your review.
Our #1 customer enhancement request is for automated email notifications. The initial functionality is now available and added functionality will be available later in the year.
Firmwater LMS allows us to offer our clients the unique ability have their very own, branded training portal. The ability to completely control the management of users, training content, reporting, training records, etc. are all very valuable features which has allowed us to win more contracts. Also, when things do go wrong, Firmwater LMS absolutely delivers on customer support.
The white-labeled training portal is a market differentiator for selling to our B2B clients.
Some of the standard features, such as free trial access and monthly subscriptions, are not available with Firmwater LMS. The feature of customizing training certificates is limited which can cause issues with regulatory requirements. Navigating and using the platform is not always user friendly and user mistakes can cause costly errors if you aren't careful. I don't care for having to rely on Firmwater staff to help me implement changes in my portal.
Thank you so much for your kind words. We really strive for Firmwater LMS to help training businesses like yours to differentiate themselves in the industry.
Customer Success Specialist
Beginning as a novice, I must have tried the patience to the limit of the customer support people. I cannot express how fantastic and supportive they have been. The most striking thing about working with Firmwater, is the time they have taken to walk me through the steps needed to satisfy my customers' needs. If it didn't at first work, they worked to make it work to my needs. I didn't have to fit into a cookie cutter program, instead it was adjusted to fit what I needed.
Would I encourage others to work with Firmwater?- in a heartbeat I would and have.
Works with what I need with an excellent reporting ability.
Not a con exactly, just that it offers so much that I haven't had a chance to learn it all.
Thank you Mary Ann! It is always a pleasure to work with you and help you support your customers. We truly appreciate your kind words and your recognition of Firmwater¿s strength and key features.
Voici quelques-unes des questions fréquentes sur Firmwater LMS.
Types de licences disponibles pour Firmwater LMS :
À partir de: 495,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Firmwater LMS.
Utilisateurs habituels du logiciel Firmwater LMS :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME
Langues dans lesquelles Firmwater LMS est disponible :
anglais, français, allemand, espagnol
Types de licences disponibles pour Firmwater LMS:
Nous n'avons pas d'informations sur les appareils pris en charge par Firmwater LMS.
Applications s'intégrant à Firmwater LMS :
Chargify, Shopify, iSpring Learn
Ressources d'aide disponibles pour Firmwater LMS :
FAQ, Support en ligne, Support téléphonique