BigContacts

BigContacts

Affordable CRM Software for Small Business

4.3/5 (189 avis)

BigContacts - Présentation

With BigContacts, you can choose only the essentials to get started managing your contacts and can easily grow into more comprehensive features. Whether you're looking for a simple tool to organize your contacts or want a complete suite of business tools - we offer everything you need to Organize your Contacts, Manage Tasks, Track Opportunities & Manage Email Campaigns.

Best of all, you can access all your important contact information from any PC, Mac, Mobile Phone, or Tablet!

Prix

À partir de
5,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Europe, Royaume-Uni, États-Unis

Langues

anglais

BigContacts - Avis

Note globale
4.3/5
89% d'avis positifs
87
Excellent
81
Très bien
16
Moyen
2
Médiocre
3
Horrible
Karen W.
Traduire avec Google Translate

HUGE RELIEF

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 28/09/2016
Provenance de l'avis : Capterra

One of our sales team discovered BigContacts in Fall 2007 and recommended we try it. At the time we'd tried two other web-based CRM systems with frustrating results. As soon as I saw the clean, easy-to-understand layout of BigContacts, I was sold. We switched over immediately and the entire sales team (and me) felt a HUGE RELIEF. Since 2007, Big Contacts has gone through several major upgrades. I get frustrated at first with each major upgrade because it changes my routine, but I am confident I'll get it figured out quickly with customer service help. I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem. That's it. Done. Again, huge relief. I like BigContacts so much that I've referred clients and friends to use it. All sold. All happy. So... that's my story. I do not exaggerate. Thank you!! -Karen

Avantages

1. clean, simple, intuitive, easy to use
2. customer service is prompt, competent, speaks perfect English, is based in the United States

Inconvénients

upgrades are a challenge, but they get solved thanks to the PROS listed above.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Rick S.
Traduire avec Google Translate

I've tried them all....

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/05/2019
Provenance de l'avis : Capterra

I am reinstalling my contacts to get back up to running with BC, so ask me in a few months. I don't foree any issues.

Avantages

I've been using Big Contacts for over 10 years. Last fall I was thinking I was going a different direction and I was thinking Big Contacts didn't offer what I wanted, so I spent over 2 months trying EVERTYHING out there and I disliked trying to re-learn the OTHER ways programs sorted their contacts. I finally found a replacement for Big Contacts and went with it, and now after 5 months using the other program, I am coming back to Big Contacts. With the new options they have developed, their very competitive pricing and their great customer service, they really CANNOT BE BEAT.

Inconvénients

Nothing so far, contact me in a few months

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Kristan H.
Traduire avec Google Translate

Perfect for what we need!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 05/10/2016
Provenance de l'avis : Capterra

My company has been using Big Contacts for a little over a year now. Since they released the new updated version for beta testing, I have shared it with my coworkers and they are all excited to use the new version. We are able to keep track of customer calls, notes and important information. It is a user friendly interface and is very useful when communicating with my coworkers about clients. We are glad to use Big Contacts and will continue to use it! I will also use it when I open my own business very soon. Thank you!

Avantages

I love the user friendly interface and the ease of use. It allows me to see any updates regarding clients and allow my coworkers to stay up to date on tasks and important information.

Inconvénients

I wish there was a tagging feature to alert people of updated information (notes, activity), instead of them having to "follow" the certain contact.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Dave M.
Traduire avec Google Translate

outstanding value

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/03/2019
Provenance de l'avis : Capterra

I have found that using the program designed allows me to enter information once and forget about it. It has helped in moving my business to a truly paperless environment. When I am not in the office I can access the mobile app prior to a call to refresh my memory and review the history before a call with a client.

Anytime I have had a question or an issue the support team has gotten back to me quickly and has done what they promised.

Avantages

The program is easy to navigate and intuitive. I especially like the ability to customize fields to my specific needs.

Inconvénients

Once in a while the program will freeze and the input isn't saved. I'm more aware to clear my browser (Chrome) to maximize efficiency of the program.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Linda S.
Traduire avec Google Translate

Big Contacts Keeps Us Connected

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 28/09/2016
Provenance de l'avis : Capterra

We have found Big Contacts to be a great solution to keeping our staff connected and in control of our CRM. We use calendar functions, schedule meetings, track sales, schedule contact follow ups, add history on all calls and track progress on sales goals and pipeline from mobile and desktop. The product meets our needs at fraction of the price of other products. Big Contacts is very user friendly compared with my experience with Salesforce! We appreciate the value, reliability and the flexible fields that customize the program to meet our needs.

Avantages

Flexible fields to customize our use. Multiple users with individual setting controls in admin. Mobile Application.

Inconvénients

Sometimes search does not find what I am looking for

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

BigContacts - Prix

À partir de
5,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

BigContacts - Fonctionnalités

  • API

  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur BigContacts

BigContacts - Principales fonctionnalités

  • Custom Reports
  • Email & Text Alerts
  • Email Marketing Module
  • Email integration - capture all emails
  • Google Calendar Synchronization
  • Google Contact Synchronization
  • LinkedIn Integration
  • MailChimp Synchronization
  • Mobile Access
  • Outlook Calendar Synchronization
  • Outlook Contacts Synchronization
  • Sales Pipeline Managment
  • Skype Integration
  • Social Media monitoring
  • Task Management
  • Team Calendar
  • TeamChat - instant messaging
  • Twitter Integration

Avantages

BigContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.

BigContacts - FAQ

Voici quelques-unes des questions fréquentes sur BigContacts.

Q. Quels sont les types de licence disponibles pour BigContacts ?

Types de licences disponibles pour BigContacts :

À partir de: 5,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

Q. Quelles sont les principales fonctionnalités du logiciel BigContacts ?

Fonctionnalités du logiciel BigContacts :

  • Custom Reports
  • Email & Text Alerts
  • Email Marketing Module
  • Email integration - capture all emails
  • Google Calendar Synchronization
  • Google Contact Synchronization
  • LinkedIn Integration
  • MailChimp Synchronization
  • Mobile Access
  • Outlook Calendar Synchronization
  • Outlook Contacts Synchronization
  • Sales Pipeline Managment
  • Skype Integration
  • Social Media monitoring
  • Task Management
  • Team Calendar
  • TeamChat - instant messaging
  • Twitter Integration

Q. Qui utilise BigContacts ?

Utilisateurs habituels du logiciel BigContacts :

Auto-entrepreneurs, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues BigContacts est-il disponible ?

Langues dans lesquelles BigContacts est disponible :

anglais

Q. Quels sont les types de licence disponibles pour BigContacts ?

Types de licences disponibles pour BigContacts:

Abonnement

Q. BigContacts prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par BigContacts.

Q. Avec quelles applications BigContacts peut-il s'intégrer ?

Applications s'intégrant à BigContacts :

123FormBuilder, ActiveCampaign, ActiveDEMAND, Campaign Monitor, Constant Contact, HubSpot CRM, HubSpot Marketing, Mailchimp, PieSync, Robly

Q. Quelles sont les ressources d'aide disponibles pour BigContacts ?

Ressources d'aide disponibles pour BigContacts :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo