--- description: Brandwatch : qu'en pensent les utilisateurs ? Lisez les avis sur Brandwatch, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Brandwatch - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de marketing d'influence](/directory/1455/influencer-marketing/software) > [Brandwatch](/software/90431/brandwatch) # Brandwatch Canonical: https://www.getapp.fr/software/90431/brandwatch Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/90431/brandwatch?page=2) > Brandwatch est un logiciel d'analytique de réseaux sociaux qui fournit des informations sur les consommateurs et les tendances du marché en analysant les conversations sur plusieurs plateformes. > > Conclusion : 235 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 235 Avis | | Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Cision - **Entreprise fondée en**: 1867 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, danois, espagnol, finnois, français, indonésien, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, turc - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Inde, Irlande, Israël, Italie, Japon, Koweït, Luxembourg, Mexique et 13 de plus ## Fonctionnalités - @mentions - API - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Ambassadeurs de marque - Clients - Analyse de la concurrence - Analyse de texte - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse du public - Analyse visuelle - Analytique - Authentification unique - Autorisations basées sur les rôles - Balisage des éléments du discours - Base de données de contacts - Benchmarking - Bibliothèque d'images ## Intégrations (19 au total) - Bitly - Box - Bynder - Dropbox Business - Google Drive - Hootsuite - HubSpot Service Hub - Khoros Marketing - Neurons - OneDrive - QBank - Salesforce Sales Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de marketing d'influence](https://www.getapp.fr/directory/1455/influencer-marketing/software) ## Catégories connexes - [Outils pour community manager](https://www.getapp.fr/directory/104/social-media/software) - [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software) - [Logiciels de branding](https://www.getapp.fr/directory/302/brand-management/software) - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Outils de suivi des réseaux sociaux](https://www.getapp.fr/directory/1091/social-media-monitoring/software) ## Logiciels similaires 1. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews) 3. [Brand24](https://www.getapp.fr/software/101485/brand24) — 4.7/5 (254 reviews) 4. [GiveMe5.ai](https://www.getapp.fr/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 5. [Hootsuite](https://www.getapp.fr/software/20432/hootsuite) — 4.4/5 (3795 reviews) ## Avis ### "Falcon.io is a One Stop Social Media Stop for Agencies" — 4.0/5 > **Lynan** | *23 mars 2020* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: I love the dashboard interface, and the ability to switch from one Client (Project) to another. I absolutely LOVE that my team \& I can post for clients on Facebook, Instagram, LinkedIn \& Twitter. We even can map out Instagram stories as a part of the overarching social media strategy. As an agency owner, I like the approval capabilities for my content creator or clients to create posts and for us to be the final approval and last eyes to see a post before it goes live. And last but not least, I am a huge fan of the reporting, easy to generate reports for each platform that we can send or review for clients as frequently as need. Also was extremely helpful for end of year/new year meetings I had in December and January, I was more prepared and educated about our stats than ever before, with just a few clicks. > > **Inconvénients**: Wishing you had Pintrest posting (we use and pay for Tailwind). More education on how to use social listening. More capabilities of the apps (to approve ideally or quick switch out or fix posts). To be able to answer chats/DMs in your app, so we can track our responses through stats. > > I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier. Its streamlined our content creation process and made us more consistent with posting at optimal times on different platforms than ever. Also we can get months ahead with scheduled content, like we'd always dreamed. Its freed up time for other important business things\! ----- ### "You can't go wrong with Falcon" — 4.0/5 > **Hannah** | *11 janvier 2022* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: The calendar and ease of scheduling is the best part of falcon, but the monitoring system is great too\! > > **Inconvénients**: The reporting system isn't the best. There are a lot of glitches and it's hard to manipulate the numbers the way you want, but you can get the basics. ----- ### "Brandwatch is a bad deal" — 1.0/5 > **Hannah** | *5 mai 2016* | Marketing et publicité > > **Avantages**: In-depth analytics and word cloud features are neat. > > **Inconvénients**: Customer service is poor and that makes or breaks a company. The queries were not always easy to write and trouble shooting them wasn't easily done within the program. > > We've signed into a Brandwatch contract for two years now and I've seen a continual decline in customer service. We noticed the program wasn't picking up mentions that it should have been picking up and when reaching out to our rep she was unable to help us. Brandwatch is an expensive listening tool compared to someone like NUVI or Google Trends, it should be served with great customer service. At this point we are just riding out our contract until we can cancel. ----- ### "Excellent so far\!" — 5.0/5 > **Sophie** | *13 mars 2020* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: The product is easy to use and hands down the best thing that comes with it is the constant support of their staff. Always very helpful and quick in responding to queries. > > **Inconvénients**: I think overall the platform could be a little more visual. We've previously used Dash Hudson and found this to be 100% user friendly and metrics could be understood at a glance. > > Enjoying it so far, it meets all our needs and has great customer support. ----- ### "Falcon.io makes it easy" — 4.0/5 > **Vinko** | *27 mars 2020* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Very easy to use and the data collection is brilliant. Customer support is out of this world. > > **Inconvénients**: Lack for social listening analytics. In this sense it feels a bit light-weight. Twitter content performance data is limited. Boolean search queries are too limited for complex search queries. > > It is a pleasure to use this tool and the quality of data it collects is brilliant. The tool is very easy to use and navigation is seamless. ----- Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/90431/brandwatch?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90431/brandwatch) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées