Jonas Construction Software

We are an MEP contractor with a little over 100 employees in four operating locations. Jonas fits our needs very well. Our previous software did not provide the data we needed to be able to best run our business, especially when it came to multiple operating divisions in multiple locations. We can now easily see profitability on our construction jobs at any point in the project, we are more organized in our service department, and our A/R has improved.

As with any of these software products, it took us a while to get acclimated to Jonas. The test company they set up before we went live was helpful, but it still takes time to get used to how it all works. Now that we've had time, we are all comfortable with how to navigate the software and get the information we need.

It is user friendly when it comes to different departments: project management, estimating, accounting, etc.. Everything is done in one software.

Working in accounting, I find there are some glitches in the system. I don't find it is as user friendly as Sage50 that is solely based on accounting use. For example, I find where Sage takes 1 click to make a change, Jonas takes 3. It could be a little better developed on the accounting side.

The sales team promotes things that do not exist in this software. They told us the software does everything we need it to do and it definetly does not.

Nothing works correctly EVER. I process payroll weekly and constantly have to double check sometimes triple check what the software does and does not do. PO system does not work like they told us it does. We can't put in a full invoice number from our vendors because of the character limit. Fixing things in Jonas is near impossible.

Constantly looking for ways to improve a product and they do not wait until year end to release updates if they are ready they release them. Customer service is very responsive if you need immediate help. Training is very high quality, conversion from our old to the new system was without trouble and well planned.

Dispatch board does not schedule projects or long term service work well (works very well for day to day calls) but they developed a project scheduler that looks promising for that.