--- description: Salesforce Sales Cloud : qu'en pensent les utilisateurs ? Lisez les avis sur Salesforce Sales Cloud, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Sales Cloud - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de yield management](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce) # Salesforce Sales Cloud Canonical: https://www.getapp.fr/software/90378/salesforce Page : 1/754\ Suivant: [Page suivante](https://www.getapp.fr/software/90378/salesforce?page=2) > Salesforce Sales Cloud est l'application cloud de CRM (Customer Relationship Management) de Salesforce. Sales Cloud aide les équipes de vente à remporter plus d'affaires et à évaluer l'état de santé de leur entreprise sur une plateforme qui évolue avec elles. > > Conclusion : 18808 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Salesforce Sales Cloud - Principaux avantages \- Décuplez vos ventes - Adaptez le Sales Cloud à vos besoins métiers - Simplifiez la collaboration en interne et les interactions avec vos partenaires et clients - Travaillez où que vous soyez et quel que soit votre terminal - Suivez votre activité en temps réel ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 18808 Avis | | Simplicité d’utilisation | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Salesforce - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **Prix à partir de**: 25,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Prix**: Éditions disponibles -Contact Manager (4 €/utilisateur/mois) Gestion des contacts, jusqu'à 5 utilisateurs -Group (27 €/utilisateur/mois) Vente et marketing de base, jusqu'à 5 utilisateurs -Professional (70 €/utilisateur/mois) CRM complet pour les équipes de toutes tailles (incluant envois d'emails et campagnes) -Enterprise (135 €/utilisateur/mois) CRM personnalisé pour toute votre entreprise Performance (315 €/utilisateur/mois) Extension CRM pour accélérer les performances - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, russe, suédois - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Inde, Indonésie, Irlande, Israël, Italie, Malaisie, Mexique, Norvège et 12 de plus ## Fonctionnalités - API - Accès mobile - Alertes par e-mail - Alertes/Notifications - Analyse de corrélation - Analyse de l'évolution des ventes - Analyse de la concurrence - Analyse des campagnes - Analyse prédictive - Analyse statistique - Analyse visuelle - Application mobile - Approbation des ventes - Automate d'appel - Automatisation des ventes - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - Budgétisation et prévision ## Intégrations (36 au total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... et 21 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de yield management](https://www.getapp.fr/directory/1231/revenue-management/software) ## Catégories connexes - [Logiciels de yield management](https://www.getapp.fr/directory/1231/revenue-management/software) - [Logiciels de reconnaissance du revenu](https://www.getapp.fr/directory/3848/revenue-recognition/software) - [Logiciels de RCM (Revenue Cycle Management)](https://www.getapp.fr/directory/525/revenue-cycle-management/software) - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4484 reviews) 2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6996 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5851 reviews) 5. [eWay-CRM](https://www.getapp.fr/software/106997/eway-crm) — 4.5/5 (825 reviews) ## Avis ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 mai 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Inconvénients**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 mars 2026* | Logiciels | Taux de recommandation : 5.0/10 > > **Avantages**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Inconvénients**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "Salesforce Sales Cloud" — 5.0/5 > **Ricky** | *21 juillet 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Securing multi-year infrastructure maintenance agreements relies on rigorous sales tracking. Salesforce Sales Cloud centralizes complete prospect histories, active tenders, and scope expansion opportunities on existing sites. > > **Inconvénients**: Users require thorough training, and the requirement to complete numerous data fields can feel cumbersome to sales teams accustomed to field operations. > > Salesforce provides total control over our sales funnel, supporting the long-term growth of WORLD CLASS MAINTENANCE. ----- ### "Very pricey for glitchy software" — 1.0/5 > **Daniel R.** | *15 septembre 2025* | Logiciels | Taux de recommandation : 1.0/10 > > **Avantages**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips > > **Inconvénients**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes > > Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses ----- ### "A Powerful CRM That Streamlines Sales Management" — 4.0/5 > **Suhaiv** | *13 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Salesforce Sales Cloud has made it much easier for our team to manage leads opportunitie and customer interaction in one place. The dashboard and report provide a clear view of the sales pipeline helping manager track performance and make better decision. I also like the automation feature which reduce manual work by handling follow-up task reminder and approval. The platform is highly customizable and integrate well with other business applications. > > **Inconvénients**: The platform has a lot of feature so new users may need some time to learn how everything work. Initial setup and customization can also be time consuming without experienced administrator. In addition licensing cost can become expensive as more users and advanced feature are added. > > Overall my experience with Salesforce Sales Cloud has been very positive. It has helped our sales team stay organized improve customer relationship management and automate many repetitive task. Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured. I would recommend it to businesse looking for a scalable and reliable CRM solution. ----- Page : 1/754\ Suivant: [Page suivante](https://www.getapp.fr/software/90378/salesforce?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/90378/salesforce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées