CakeHR

The user interface of the web application is nice. It is easy to use by employees for absence requests.

The calendar view is very convenient to see at a glance the planned absences.

The talent department likes the performance module.

General: The administration of the system is difficult. It is not prepared for companies with more than 50 employees because any type of grouping has to be done employee by employee, among other thigs.

Support: It is disconcerting, sometimes responding quickly and providing some solution, but most of the time, besides responding late, it gives the feeling of unprofessionalism.

Interface: Apparently it is nice, but there are some views, such as the user profile management, where they are limited to show in a single column each one of the fields, which makes very uncomfortable the information visualization.

Document management: It is extremely basic and not very efficient. It becomes chaotic.

Absences: It more or less works well, although as always, with little flexibility, burdening the talent department with avoidable tasks.

Expenses: The same, very basic implementation. For us to be able to use it in my company a couple of additional fields are needed (name and VAT number of the provider) which they promised to add before the second quarter of 2019 but have not yet done so. In general there are few updates. I feel that they were adding new features more frequently at the beginning of the year.

Mobile application: It is very basic, almost no functionality. You can't clock in/out from the app, which is essential these days for employees who move around. From support I was told to access the web application from a mobile browser...

API: Very basic and incomplete.

I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.