When I Work

Planification du personnel, gestion du temps, communication et gestion des absences

4,5 /5 (846 avis) Donnez votre avis !

When I Work - Présentation

Description du logiciel When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

When I Work - Présentation

Prix

À partir de
1,50 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

When I Work - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Médias

Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
Create next weeks schedule in minutes!
Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
Staff acknowledge their shifts to let managers know they've been seen
Employee hourly pay rates can be added and edited
We currently offer seamless integrations with these platforms.
Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
Schedule Staff from your iPhone, Android phone for desktop
Capture d'écran pour When I Work : Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Capture d'écran pour When I Work : Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Capture d'écran pour When I Work : Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling. Capture d'écran pour When I Work : Create next weeks schedule in minutes! Capture d'écran pour When I Work : Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are. Capture d'écran pour When I Work : Staff acknowledge their shifts to let managers know they've been seen Capture d'écran pour When I Work : Employee hourly pay rates can be added and edited Capture d'écran pour When I Work : We currently offer seamless integrations with these platforms. Capture d'écran pour When I Work : Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone! Capture d'écran pour When I Work : Schedule Staff from your iPhone, Android phone for desktop

When I Work - Avis

When I Work - Avis

Note globale
4,5
/
5
Excellent
527

Très bien
236

Moyen
57

Médiocre
16

Mauvais
10

Rapport qualité-prix
4,5
Fonctionnalités
4,3
Simplicité d'utilisation
4,5
Support client
4,5
90% des utilisateurs recommandent cette application
Trish C.

Great software for teams of all sizes

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.


Traduire avec Google Translate
Erin M.

Scheduling made simple

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.


Traduire avec Google Translate
Lissa K.

Great way to manage your team

great!


Traduire avec Google Translate
Elizabeth R.

MISSING BASIC FUNCTIONS!

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.


Traduire avec Google Translate
Amy M.

I've Reviewed Them Before But They Stay Current And Deserve To Be Commended

When I Work has really been great. Gone are the days of me trying to create weekly and monthly calendars and juggle handwritten requests for sick and vacation time. Staff can request through When I Work and I can easily update our schedule. I've saved hours and hours a month being able to utilize the templates as well.


Traduire avec Google Translate
Trish C.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Great software for teams of all sizes

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 25/07/2019
Provenance de l'avis : Capterra

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Avantages

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Inconvénients

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Traduire en français

Réponse de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Erin M.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Scheduling made simple

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 16/03/2020
Provenance de l'avis : Capterra

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Avantages

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Inconvénients

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Traduire en français

Réponse de When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Lissa K.
Secteur d'activité: Santé, bien-être et fitness
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Great way to manage your team

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 24/11/2020
Provenance de l'avis : Capterra

great!

Avantages

I like the drop shift features and availability/unavailability features

Inconvénients

For some reason, my team members used to be able to enter their preferred weekly hours through their profile, but that is no longer available from what I can see. Would love to see that back.

Traduire en français

Réponse de When I Work

Hi Lissa,

Cully here with When I Work. Thank you for taking the time to leave a review!

We are so glad to hear that you have liked the drop shift feature, and the availability feature!

If you have additional feedback on the preferred weekly hours option and how your team used this feature, please let us know! You can submit a ticket at https://help.wheniwork.com/submit-a-ticket/.

Best,
Cully

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Elizabeth R.
Secteur d'activité: Comptabilité
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

MISSING BASIC FUNCTIONS!

Logiciel utilisé tous les jours pendant Essai gratuit
Publié le 12/11/2019
Provenance de l'avis : Capterra

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.

Avantages

Interface is simple and provides an organized structure that is responsive. Inviting and adding employees is automated.

Inconvénients

Your employees cannot "turn in" or "submit" their timesheets! There is no way to know or have them verify that what they have entered is ready for review. A mgr has to chase down each employee to verify they have finished, or have a side system of notices, or double tracking.
Employees cannot enter PTO after the fact, they can only REQUEST PTO for future dates. If a company is using the timesheet function to have employees enter their time, breaks, PTO, etc, there are many limitations that require managers to do additional work. For instance, if an employee has an unexpected family emergency for two days, they cannot request PTO after those days are past. So how does PTO get entered for those days? Somehow the employee has to communicate with the mgr to enter it for them!
Very simple but integral functions that are important to a timesheet app that are missing!!
When giving feedback to WIW about these missing features, we were told that it was fine for us to move to another app since WIW wasn't a good fit. In other words, they are not open to feedback for improvement.....like it or leave.... We are leaving and taking the two clients we already setup on WIW trials to another platform, along with the 5 other clients that were waiting for the results of our trial run. All of which would have been paid subscriptions for WIW!

Traduire en français

Réponse de When I Work

Hi Elizabeth,

Thanks for taking the time to leave a review and provide your feedback. We're sorry to hear that you did not find When I Work to be a good fit for your team. We do appreciate hearing more about what features are most important to you as we use customer feedback to guide future developments.

If you have any other questions or feedback to share, please let us know by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Our Customer Care team would be happy to help. Thank you for your time and thoughts.

Best,
Kate

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Amy M.
Secteur d'activité: Bibliothèques
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

I've Reviewed Them Before But They Stay Current And Deserve To Be Commended

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09/10/2020
Provenance de l'avis : Capterra

When I Work has really been great. Gone are the days of me trying to create weekly and monthly calendars and juggle handwritten requests for sick and vacation time. Staff can request through When I Work and I can easily update our schedule. I've saved hours and hours a month being able to utilize the templates as well.

Avantages

When I Work has saved me daily headaches. Public Libraries don't have the funding to implement expensive employee scheduling software. When I Work even offers a free version which we started out with awhile ago but as our staff grew we moved into the paid format. Our library and employee pool has grown and changed, When I Work grows and changes alongside it. They continuously offer new resources and seek to keep ahead of us and just "know" what issues we may have as our staff is in flux.

Inconvénients

The only issue I've seen thus far is a slight problem with the remote ap. Let me first say that having the ability to have an ap at all is great. My staff often is out of the library for programs and if they have an event prior to actual library hours they can clock in from their own phone. The issue that I speak of was mostly in calculating the distance that clocking in was allowed. It took a few tries to make sure that staff can check in, with a decent range, but not be so far from the library that it could be abused by someone wanting to beat the clock when they're late to work.

Traduire en français

Réponse de When I Work

Hi Amy! Thank you so much for the kind words! We're glad the app has been a good solution for you and your team. If you ever have any questions, please reach out to us here: https://help.wheniwork.com/submit-a-ticket/, and we'll be happy to help!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,7/10
Basé sur 846 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

When I Work - Prix

When I Work - Prix

À partir de
1,50 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,5/5
Basé sur 846 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

When I Work - Fonctionnalités

When I Work - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4,3/5
Basé sur 846 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

When I Work - FAQ

When I Work - FAQ

Voici quelques-unes des questions fréquentes sur When I Work.

Q. Quels sont les types de licence disponibles pour When I Work ?

Types de licences disponibles pour When I Work :

À partir de: 1,50 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel When I Work ?

Nous n'avons pas d'informations sur les fonctionnalités de When I Work.

Q. Qui utilise When I Work ?

Utilisateurs habituels du logiciel When I Work :

PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues When I Work est-il disponible ?

Langues dans lesquelles When I Work est disponible :

anglais

Q. When I Work prend-il en charge les appareils mobiles ?

Appareils pris en charge par When I Work :

Android, iPhone, iPad

Q. Avec quelles applications When I Work peut-il s'intégrer ?

Applications s'intégrant à When I Work :

9 Spokes, Fulcrum, Grow, Gusto, OnPay, People, QuickBooks Online, QuickBooks Online, Rippling, StaffingNation

Q. Quelles sont les ressources d'aide disponibles pour When I Work ?

Ressources d'aide disponibles pour When I Work :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo