When I Work

When I Work

Planification du personnel, gestion du temps, communication et gestion des absences

4.5/5 (781 avis)

When I Work - Présentation

Description du logiciel When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

When I Work - Présentation

Prix

À partir de
1,50 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

When I Work - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour When I Work : Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
Capture d'écran pour When I Work : Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Capture d'écran pour When I Work : Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Capture d'écran pour When I Work : Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling. Capture d'écran pour When I Work : Create next weeks schedule in minutes! Capture d'écran pour When I Work : Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are. Capture d'écran pour When I Work : Staff acknowledge their shifts to let managers know they've been seen Capture d'écran pour When I Work : Employee hourly pay rates can be added and edited Capture d'écran pour When I Work : We currently offer seamless integrations with these platforms. Capture d'écran pour When I Work : Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone! Capture d'écran pour When I Work : Schedule Staff from your iPhone, Android phone for desktop

When I Work - Avis

When I Work - Avis

Note globale
4.5
/
5 781 avis
Excellent
490

Très bien
217

Moyen
49

Médiocre
16

Mauvais
9

Rapport qualité-prix
4.5
Fonctionnalités
4.3
Simplicité d'utilisation
4.5
Support client
4.5
91% des utilisateurs recommandent cette application
Trish C.

Great software for teams of all sizes

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.


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Taylor J.

review of when I work

it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.


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Maria N.

Best so far

This app is saving a lot of time in terms of scheduling for managers and really helpful for employees as well in terms of switching shifts or internal communication.


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Sarah C.

Takes the work out of scheduling

We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2


Traduire avec Google Translate
Ellen K.

A good option for timecards and schedule.

Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock.


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Trish C.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Great software for teams of all sizes

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 25/07/2019
Provenance de l'avis : Capterra

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Avantages

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Inconvénients

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

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Réponse de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Taylor J.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

review of when I work

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/12/2019
Provenance de l'avis : Capterra

it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.

Avantages

it helps put the schedule and timesheets all in one software, it will send out the schedule to all of the employees with one click, it can be used from a phone

Inconvénients

It seems to have a fair amount of glitches, I have had it delete full schedules, autocorrect times to something completely different, and it jumble around shifts. I also think it is pretty pricey per employee on it.

Traduire avec Google Translate

Réponse de When I Work

Hi Taylor,

Katie here with Customer Care at When I Work. Thanks for taking the time to leave a review and provide feedback - we really appreciate it!

We are happy to see the app has been beneficial in keeping track of your schedules and timesheets all in one place - it definitely is a convenient feature!

Sorry that you have experienced some glitches with the app. We would be happy to assist with these to make sure they don't continue to occur. If you could send an email to support@wheniwork.com with the details of what you are experiencing, we would be happy to further assist.

Thanks again for taking the time to provide feedback. Have a great rest of your day!

Best,
Katie

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Maria N.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Best so far

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 24/01/2020
Provenance de l'avis : Capterra

This app is saving a lot of time in terms of scheduling for managers and really helpful for employees as well in terms of switching shifts or internal communication.

Avantages

In terms of scheduling this is the best app, easy to see requests off or vacations, easy to set-up reminders, the shifts can be dropped and picked up with just a click away, easy to create schedule base on the sale, easy for employee chat or contact information.

Inconvénients

I'll love for this system to be able to integrate with Payroll, but that's the only big downside. The second one is that for cross-trained employees (working several positions/roles) is not allowing the pre-set shift scheduling until you change the role that was initially assigned.

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Réponse de When I Work

Hi Maria! Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 9.0/10

Sarah C.
Secteur d'activité: Vins et spiritueux
Taille de l'entreprise: 201-500 employés
Traduire avec Google Translate

Takes the work out of scheduling

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 18/11/2019
Provenance de l'avis : Capterra

We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2

Avantages

It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable

Inconvénients

The inability to attach files to an email

Traduire avec Google Translate

Réponse de When I Work

Hi Sarah,

Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.

https://help.wheniwork.com/articles/document-storage-release-notes/

Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.

Have a great day,
Anna

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Ellen K.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

A good option for timecards and schedule.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 31/08/2017
Provenance de l'avis : Capterra

Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock.

Avantages

My employees can use the app to get alerts and check their schedules. Employees can swap shifts with my approval. The time card is integrated into the schedule app. It is somewhat easy to use. We have used this software for about 2 years. When we first started with them there were not a lot of options out there. And it served its purpose. Our employees seem to like using it.

Inconvénients

There are several cons. I think the price is too high for what you get. Trying to process the time cards is very cumbersome and not very easy to understand. We run 24 hours a day and this software is not well suited to a 24 hour clock. Overall I spend too much time trying to understand how to use the time clock - punch in/out- and it is really frustrating. Also- their customer support is really pretty horrible. There is not a way to call someone and you have to submit an email to support and it can take them a bit to get back to you. Issues with time cards are things you want an answer for right away and they do not offer a quick response. Also- you really have to use a desk top to process the time cards and it does not function so well with google chrome- I think safari works better- but I prefer to use chrome. There are glitches with it that are just frustrating.

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Réponse de When I Work

Hi Ellen!

Thanks for writing us a review! We appreciate the feedback you provided to us. I am happy to hear that you are finding the scheduler helpful. I am, however, bummed to hear that you have had difficulty contacting our support teams. You always have access to live chat within your account, simply by clicking on the chat bubble within the green toolbar. If additional training on the Attendance tool is something you would like, please just let our support teams know and we would be more than happy to provide you with that.

We strive to provide the highest level of support to our customers and we hope that we can meet your expectations moving forward.

Have a great day!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Recommandation utilisateur
8.7/10
Basé sur 781 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

When I Work - Prix

When I Work - Prix

À partir de
1,50 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.5/5
Basé sur 781 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

When I Work - Fonctionnalités

When I Work - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4.3/5
Basé sur 781 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

When I Work - FAQ

When I Work - FAQ

Voici quelques-unes des questions fréquentes sur When I Work.

Q. Quels sont les types de licence disponibles pour When I Work ?

Types de licences disponibles pour When I Work :

À partir de: 1,50 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel When I Work ?

Nous n'avons pas d'informations sur les fonctionnalités de When I Work.

Q. Qui utilise When I Work ?

Utilisateurs habituels du logiciel When I Work :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues When I Work est-il disponible ?

Langues dans lesquelles When I Work est disponible :

anglais

Q. Quels sont les types de licence disponibles pour When I Work ?

Types de licences disponibles pour When I Work:

Gratuit, Abonnement

Q. When I Work prend-il en charge les appareils mobiles ?

Appareils pris en charge par When I Work :

Android, iPhone, iPad

Q. Avec quelles applications When I Work peut-il s'intégrer ?

Applications s'intégrant à When I Work :

9 Spokes, Barcode Templates Instant App, Fulcrum, Grow, Gusto, HRx, OnPay, People, QuickBooks Online, Rippling

Q. Quelles sont les ressources d'aide disponibles pour When I Work ?

Ressources d'aide disponibles pour When I Work :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo