Name: When I Work
Rating: 4.4760994263862335 (1046 reviews)

En savoir plus sur When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

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When I Work ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

When I Work

4,5 (1 046)

Indisponible dans votre pays

VS.

Homecare Homebase

2,7 (48)

À partir de

2,50 $US

mois

1,00 $US

unique

Prix

Version gratuite

Version d'essai gratuite

Version gratuite

Version d'essai gratuite

Fonctionnalités

112

37

Intégrations

17

Intégrations introuvables

Simplicité d’utilisation

4,4 (1 046)

2,5 (48)

Rapport qualité-prix

4,4 (1 046)

2,8 (48)

Service client

4,4 (1 046)

2,8 (48)

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Homecare Homebase

2,7

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RUN Powered by ADP

4,5

Alternative n° 2 à When I Work

RUN Powered by ADP® est une solution éprouvée de paie pour petites entreprises, conçue avec l'expérience et les...

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TicketSource

4,8

Alternative n° 3 à When I Work

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ZoomShift

4,5

Alternative n° 4 à When I Work

ZoomShift est un logiciel de planification conçu pour les employés horaires. Vous pouvez facilement créer des horaires...

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Avis

Note globale

4,5 /5

(1 046)

Rapport qualité-prix

4,4/5

Fonctionnalités

4,3/5

Simplicité d'utilisation

4,4/5

Support client

4,4/5

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5 avis affichés sur 1 046 Lire tous les avis

5 avis affichés sur 1 046

Laureine Claire

Note globale

Secteur d'activité : Agriculture
Taille de l'entreprise : 2–10 employés
Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Provenance de l'avis

Note globale

Rapport qualité-prix
Simplicité d'utilisation
Support client
Probabilité de recommander le produit 7.0 /10

When I Work est un logiciel de planning

Publié le 20/09/2023

Avantages

La planification en temps réel de When I Work est très efficace

Inconvénients

La fonctionnalité de gestion du temps doit être améliorée

Réponse de When I Work

Hi Laureine,

Thank you for your time in sharing this review with us.

We are glad to hear that you're finding the scheduling feature to be an efficient option for your workplace.

If there is any specific feedback or issues you're encountering with Time Clock & Attendance, we'd certainly be happy to help. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ to connect with our Customer Care Team.

Thanks again for your time.

Best,
Chelo

Issifou

Note globale

Secteur d'activité : Médias de diffusion
Taille de l'entreprise : 11–50 employés
Logiciel utilisé tous les jours pendant 1 à 5 mois
Provenance de l'avis

Note globale

Rapport qualité-prix
Simplicité d'utilisation
Support client
Probabilité de recommander le produit 8.0 /10

Gestion de temps

Publié le 18/09/2023

Avantages

Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés

Inconvénients

Il est des fois difficile de planifier la disponibilité en entier

Réponse de When I Work

Hello Issifou,

Sarah here from the Care Team at When I Work.

Thank you for taking the time to review the When I Work app and provide your honest and thorough feedback.

We are thrilled to hear that you find the user interface easy to use and that using the software saves you time. That is crucial when running a business!

Regarding planning availability, we would love to hear more about this and any feedback you have. When you have a moment, please submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any details you can provide. This will enable us to review and track this feedback for future developments.

Thank you, again, for using When I Work and reviewing the features. Please don't hesitate to let us know if we can ever be of further assistance.

Take care,
Sarah

Bob

Note globale

Secteur d'activité : Génie mécanique ou industriel
Taille de l'entreprise : 51–200 employés
Logiciel utilisé tous les jours pendant plus de deux ans
Provenance de l'avis

Note globale

Rapport qualité-prix
Simplicité d'utilisation
Support client
Probabilité de recommander le produit 10.0 /10

Could not preform my job with out When I Work

Publié le 13/10/2017

I work on small and large project. When I work helps to project how long man power will be tied up...

I work on small and large project. When I work helps to project how long man power will be tied up on large project, which helps forecasting, cost of labor, project schedule, when we can schedule the next project. On small projects is makes a clear line of communication between the project manager and the field personal, so that everyone is on the same page when it comes to scheduling.

Avantages

Create's a standard line of communication between management and field personnel. Also helps the field personal to be prepared for their next task.

Inconvénients

I work on the road a lot. The program is much easier to schedule personal from the desktop than it is from using the app on a device. Although it does not affect me all the time, it would be nice to see an interface on the device that was more similar to the one on the desk top. At least just for scheduling.

Réponse de When I Work

Hey Bob!

Thanks for writing us a review! I am so glad to hear that When I Work makes communicating with your team easier and helps you be prepared for things that come up throughout the day!

Thank you for the feedback as well in regards to the interface on our app. I would agree - working on a desktop is much easier when building the schedule. Hopefully we can make improvements to our app to aid in making the schedule build easier.

Have a wonderful day. :)

Krissy

Note globale

Secteur d'activité : Production alimentaire
Taille de l'entreprise : 501–1 000 employés
Logiciel utilisé tous les jours pendant plus de deux ans
Provenance de l'avis

Note globale

Rapport qualité-prix
Simplicité d'utilisation
Support client
Probabilité de recommander le produit 10.0 /10

When I work

Publié le 22/04/2022

I loved the when i work app very much. I was able to look at my shifts as well as change and drop...

I loved the when i work app very much. I was able to look at my shifts as well as change and drop shifts, There is also the ability to chat with other employees about changing or swapping shifts.

Avantages

When I work is a great app as far as employee scheduling and shift changes. The app has sooo many great features available and it is very affordable.

Inconvénients

there were a few glitches with the software on ocassion when trying to pick up a dropped shift if you are already scheduled.

Alternatives envisagées

ADP Workforce Now

Pourquoi passer à When I Work

I heard from other stores that have used the software as well as reading reviews online.

Réponse de When I Work

Hi Krissy,

Thanks so much for taking the time to share this feedback with us!

We're happy to know that you're enjoying the app and features available, like easily having access to view your schedule, and being able to drop and swap shifts! Our users are the reason we do what we do.

Please let us know if any questions come up, we're always happy to help.

Warmly,
Chelo

Deborah

Note globale

Secteur d'activité : Hôpitaux et soins de santé
Taille de l'entreprise : 51–200 employés
Logiciel utilisé tous les jours pendant plus de deux ans
Provenance de l'avis

Note globale

Rapport qualité-prix
Simplicité d'utilisation
Support client
Probabilité de recommander le produit 0.0 /10

Going down the drain fast

Publié le 17/02/2021

Terrible. When I first started with When I Work it was a blessing and helped our business work...

Terrible. When I first started with When I Work it was a blessing and helped our business work well. I don't know if they changed management or what but the customer service has gone down hill in the last year or so. We are a staffing agency. We depend on our scheduling service for our money our very heart of our bisiness. They made some changes that have totally made this service obsolete for our company and now - in the middle of the work week in the middle of the work day when all of a sudden the changes became in effect with no warning- we have to stop what we are doing and find another scheduling service. This is after they had a large glitch that made it very difficult for our business and fixed it after 4 weeks. Can't call anyone - not an option.

Avantages

I felt it had good features in the beginning

Inconvénients

When there is a glitch they don't fix it for like a month. They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems. When you do get a hold of someone they do not help you but just say the same thing over and over like: We are working on this at this time. No solutions.

Réponse de When I Work

Hi Deb,

We appreciate the detailed review.

I am sorry to hear you may have run into some issues with When I Work. When an issue is reported with the product we are not always able to guarantee a timeframe for when a fix would be released because it requires multiple steps and testing to ensure that the solution we implement is successful and does not negatively impact other parts of the app.

I am very sorry for the impact any issues have caused to your workflow.

The support offered through chat and email ensures that we can address the situation in a timely manner.

I appreciate your feedback on this experience. We are always looking for ways to improve.

Best,
Vicki

Afficher 5 avis sur 1 046 Lire tous les avis

When I Work - FAQ

Voici quelques-unes des questions fréquentes sur When I Work.

Q. Quels sont les types de licence disponibles pour When I Work ?

Types de licences disponibles pour When I Work :

À partir de : 2,50 $US/mois
Type de licence : Abonnement
Version d’essai gratuite : Disponible

Q. Qui utilise When I Work ?

Utilisateurs habituels du logiciel When I Work :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Q. Dans quelles langues When I Work est-il disponible ?

Langues dans lesquelles When I Work est disponible :

anglais

Q. When I Work prend-il en charge les appareils mobiles ?

Appareils pris en charge par When I Work :

Android (mobile), iPhone (mobile), iPad (mobile)

Q. Avec quelles applications When I Work peut-il s'intégrer ?

Applications s'intégrant à When I Work :

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

Q. Quelles sont les ressources d'aide disponibles pour When I Work ?

Ressources d'aide disponibles pour When I Work :

Service client/e-mail, FAQ/forums, Base de connaissances, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour When I Work.