When I Work
Planification du personnel, gestion du temps, communication et gestion des absences
4.5/5 (781 avis)When I Work - Présentation
Description du logiciel When I Work
Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.
When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.
When I Work - Présentation
Prix
Types de licence
When I Work - Fonctionnalités
Captures d'écran
When I Work - Avis
When I Work - Avis
Great software for teams of all sizes
I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.
review of when I work
it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.
Best so far
This app is saving a lot of time in terms of scheduling for managers and really helpful for employees as well in terms of switching shifts or internal communication.
Takes the work out of scheduling
We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2
A good option for timecards and schedule.
Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock.
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Great software for teams of all sizes
Avantages
- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use
Inconvénients
- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.
Réponse de When I Work
Hi Trish,
Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!
Best,
Amanda
review of when I work
it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.
Avantages
it helps put the schedule and timesheets all in one software, it will send out the schedule to all of the employees with one click, it can be used from a phone
Inconvénients
It seems to have a fair amount of glitches, I have had it delete full schedules, autocorrect times to something completely different, and it jumble around shifts. I also think it is pretty pricey per employee on it.
Réponse de When I Work
Hi Taylor,
Katie here with Customer Care at When I Work. Thanks for taking the time to leave a review and provide feedback - we really appreciate it!
We are happy to see the app has been beneficial in keeping track of your schedules and timesheets all in one place - it definitely is a convenient feature!
Sorry that you have experienced some glitches with the app. We would be happy to assist with these to make sure they don't continue to occur. If you could send an email to support@wheniwork.com with the details of what you are experiencing, we would be happy to further assist.
Thanks again for taking the time to provide feedback. Have a great rest of your day!
Best,
Katie
Best so far
This app is saving a lot of time in terms of scheduling for managers and really helpful for employees as well in terms of switching shifts or internal communication.
Avantages
In terms of scheduling this is the best app, easy to see requests off or vacations, easy to set-up reminders, the shifts can be dropped and picked up with just a click away, easy to create schedule base on the sale, easy for employee chat or contact information.
Inconvénients
I'll love for this system to be able to integrate with Payroll, but that's the only big downside. The second one is that for cross-trained employees (working several positions/roles) is not allowing the pre-set shift scheduling until you change the role that was initially assigned.
Réponse de When I Work
Hi Maria! Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.
Takes the work out of scheduling
We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2
Avantages
It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable
Inconvénients
The inability to attach files to an email
Réponse de When I Work
Hi Sarah,
Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.
https://help.wheniwork.com/articles/document-storage-release-notes/
Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.
Have a great day,
Anna
A good option for timecards and schedule.
Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock.
Avantages
My employees can use the app to get alerts and check their schedules. Employees can swap shifts with my approval. The time card is integrated into the schedule app. It is somewhat easy to use. We have used this software for about 2 years. When we first started with them there were not a lot of options out there. And it served its purpose. Our employees seem to like using it.
Inconvénients
There are several cons. I think the price is too high for what you get. Trying to process the time cards is very cumbersome and not very easy to understand. We run 24 hours a day and this software is not well suited to a 24 hour clock. Overall I spend too much time trying to understand how to use the time clock - punch in/out- and it is really frustrating. Also- their customer support is really pretty horrible. There is not a way to call someone and you have to submit an email to support and it can take them a bit to get back to you. Issues with time cards are things you want an answer for right away and they do not offer a quick response. Also- you really have to use a desk top to process the time cards and it does not function so well with google chrome- I think safari works better- but I prefer to use chrome. There are glitches with it that are just frustrating.
Réponse de When I Work
Hi Ellen!
Thanks for writing us a review! We appreciate the feedback you provided to us. I am happy to hear that you are finding the scheduler helpful. I am, however, bummed to hear that you have had difficulty contacting our support teams. You always have access to live chat within your account, simply by clicking on the chat bubble within the green toolbar. If additional training on the Attendance tool is something you would like, please just let our support teams know and we would be more than happy to provide you with that.
We strive to provide the highest level of support to our customers and we hope that we can meet your expectations moving forward.
Have a great day!
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
When I Work - Prix
When I Work - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
When I Work - Fonctionnalités
When I Work - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
When I Work - FAQ
When I Work - FAQ
Voici quelques-unes des questions fréquentes sur When I Work.
Q. Quels sont les types de licence disponibles pour When I Work ?
Types de licences disponibles pour When I Work :
À partir de: 1,50 $US/mois
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel When I Work ?
Nous n'avons pas d'informations sur les fonctionnalités de When I Work.
Q. Qui utilise When I Work ?
Utilisateurs habituels du logiciel When I Work :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME
Q. Dans quelles langues When I Work est-il disponible ?
Langues dans lesquelles When I Work est disponible :
anglais
Q. Quels sont les types de licence disponibles pour When I Work ?
Types de licences disponibles pour When I Work:
Gratuit, Abonnement
Q. When I Work prend-il en charge les appareils mobiles ?
Appareils pris en charge par When I Work :
Android, iPhone, iPad
Q. Avec quelles applications When I Work peut-il s'intégrer ?
Applications s'intégrant à When I Work :
9 Spokes, Barcode Templates Instant App, Fulcrum, Grow, Gusto, HRx, OnPay, People, QuickBooks Online, Rippling
Q. Quelles sont les ressources d'aide disponibles pour When I Work ?
Ressources d'aide disponibles pour When I Work :
FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo
I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.