When I Work

Planification du personnel, gestion du temps, communication et gestion des absences

En savoir plus sur When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

Options de tarification dès :

2,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à When I Work

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Australie, Canada, Allemagne, Royaume-Uni, Irlande et 5 autres, Pays-Bas, Nouvelle-Zélande, Singapour, États-Unis, Afrique du Sud

Langues

anglais

Options de tarification dès :

2,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à When I Work

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Fonctionnalités

Nombre total de fonctionnalités pour When I Work : 112

  • API
  • Accès hors ligne
  • Accès mobile
  • Alertes mobiles
  • Alertes/Notifications
  • Analyse en temps réel
  • Authentification unique
  • Base de données des employés
  • Budgétisation et prévision
  • Calcul des heures supplémentaires
  • Calcul du coût de la main-d'œuvre
  • Carte perforée en ligne
  • Changement d'équipe
  • Chat en temps réel
  • Chat et messagerie
  • Communication multicanal
  • Contrôle du processus d'approbation
  • Contrôles/Permissions d'accès
  • Demande de congés
  • Distribution planifiée
  • Données en temps réel
  • Emplacements multiples
  • Facturation
  • Fil d'activités et d'actualités
  • Fonction de glisser-déposer
  • Fonctions pour cafétérias
  • Fonctions pour secteur médical
  • GPS
  • Gestion de la communication
  • Gestion de la conformité
  • Gestion de la disponibilité
  • Gestion de la paie
  • Gestion des bénévoles
  • Gestion des calendriers
  • Gestion des comités
  • Gestion des employés
  • Gestion des enseignants et du personnel scolaire
  • Gestion des feuilles de temps
  • Gestion des installations
  • Gestion des médecins
  • Gestion des non-présentations
  • Gestion des présences
  • Gestion des ressources
  • Gestion des serveurs
  • Gestion des sous-traitants
  • Gestion des tâches
  • Gestion des événements
  • Heures facturables et non facturables
  • Importation et exportation de données
  • Intégration QuickBooks
  • Intégration comptable
  • Intégration des collaborateurs
  • Invitations et rappels par e-mail
  • Main-d'œuvre variable
  • Messagerie
  • Messagerie SMS
  • Mesure des performances
  • Mises à jour en temps réel
  • Notifications en temps réel
  • Planification automatisée
  • Planification des cours
  • Planification des gardes
  • Planification des groupes
  • Planification des installations
  • Planification des ressources
  • Planification des événements
  • Planification du personnel
  • Planification en temps réel
  • Point de vente (PDV)
  • Pointage
  • Pointage à l'arrivée/au départ
  • Pointeuse
  • Portail des employés
  • Portail employés
  • Portail libre-service
  • Pour écoles
  • Prise en charge iCalendar
  • Profils des employés
  • Programmation des tâches
  • Projections
  • Prévision
  • Prévision de la demande
  • Prévision du travail
  • Rappels
  • Rapports de synthèse
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports sur les coûts de main-d'œuvre
  • Recherche/Filtre
  • Réservation en ligne
  • Saisie automatique du temps
  • Stockage sécurisé des données
  • Suivi de la progression des tâches
  • Suivi des activités
  • Suivi des congés
  • Suivi des congés maladie
  • Suivi des postes de travail
  • Suivi des présences
  • Suivi des salariés
  • Suivi des vacances/congés
  • Suivi du temps
  • Suivi du temps des employés
  • Suivi du temps en ligne
  • Suivi du temps en ligne
  • Suivi du temps et des dépenses
  • Suivi du temps hors ligne
  • Suivi du temps mobile
  • Surveillance en temps réel
  • Synchronisation du calendrier
  • Tableau de bord d'activités
  • Taux de facturation multiples

Alternatives

Connecteam

4,8
Alternative n° 1 à When I Work
Une application pour les employés tout-en-un à la fois performante, abordable et facile d'utilisation, particulièrement...

Dusk IOP

4,9
Alternative n° 2 à When I Work
Designed to help customers grow their businesses with task, job and project management tools that connect to your...

Deputy

4,7
Alternative n° 3 à When I Work
Deputy est une plateforme tout-en-un de planification du personnel, de gestion de la présence et du temps, de l'affectat...

Niikiis

4,5
Alternative n° 4 à When I Work
niikiis est un logiciel configurable et tout-en-un d'expérience des employés pour les petites et moyennes entreprises.

Avis

Note globale

4,5 /5
(884)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,5/5
Support client
4,5/5

Vous avez déjà When I Work ?

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Afficher 5 avis sur 884
Trish C.
Note globale
  • Secteur d'activité: Vétérinaire
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software for teams of all sizes

Publié le 25/07/2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Avantages

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Inconvénients

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Alternatives envisagées 

Gingr

Pourquoi passer à When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Réponse de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Scheduling made simple

Publié le 16/03/2020

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Avantages

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Inconvénients

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Alternatives envisagées 

Schedulefly

Pourquoi passer à When I Work

We liked how easy it was to use, and how many add ons there are included with the basic account.

Réponse de When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Shannon V.
Note globale
  • Secteur d'activité: Administration publique
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Acceptable product quality but poor service

Publié le 02/09/2021

I've been using it so long I don't remember the sales and implementation process. It's probably...

I've been using it so long I don't remember the sales and implementation process. It's probably time to start shopping for a new solution, but I can't be bothered because my staff are used to it and it basically does what's it's supposed to.

Avantages

It is fairly easy to build the schedule every week and staff get notified right away. The time off feature works really well. I like the "Open Shifts" feature for weeks when we are short staffed.

Inconvénients

So many things, but mostly that I have used it for 7 years and it has hardly evolved. Or at least when they do add features, you almost always have to pay for them. I made some changes a few years ago that broke somethings and tried to get someone on the phone and was basically told that I dont' qualify for phone support. They didn't solve my issue (I'm just tolerating it). Kind of annoying considering that I hav epaid about $8400 USD for this software over the past 7 years. I feel I'm worth a 15 minute phone call to troubleshoot my issues and make it work better for me.

Réponse de When I Work

Hi Shannon,

Thank you for taking the time to review our application. We love and appreciate hearing feedback. We are always looking for ways to improve our product to best support all of our customers.

I am sorry to hear there seems to be an issue that has not been resolved for you. We are very happy to help correct this. We do have a Live Chat option for live support that can be very useful real time.

Please feel free to reach out to us directly anytime you need us. We are always here and happy to assist in the most effecient way possible!

Again, we definitely appreciate the feedback and look forward to continuing to serve your Scheduling and Time Keeping needs.

Respectfully,
Ethan

Utilisateur vérifié
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Publié le 04/04/2017

Avantages

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Inconvénients

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Réponse de When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

David R.
Note globale
  • Secteur d'activité: Loisirs, voyage et tourisme
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great solution

Publié le 21/07/2021

A lifesaver

A lifesaver

Avantages

The ability to plan and programme the employee scheduling for our events with the employees seeing their own schedules

Inconvénients

The only issue that I would improve would be the ability to put a single event entry into the exported calendar as the current options result in an over-populated calendar

Alternatives envisagées 

Planday

Pourquoi passer à When I Work

Our own review and the ability to hibernate as we are a seasonal busineds

Réponse de When I Work

Hello David, thanks for the review! Have a grand day!

Afficher 5 avis sur 884 Lire tous les avis

When I Work - FAQ

Voici quelques-unes des questions fréquentes sur When I Work.

Types de licences disponibles pour When I Work :

  • À partir de: 2,00 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Utilisateurs habituels du logiciel When I Work :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles When I Work est disponible :

anglais

Appareils pris en charge par When I Work :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à When I Work :

321Forms, ADP Workforce Now, Crew, Facebook for Business, Google Calendar, Google Workspace, Gusto, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, TribePad, Vend, Zapier

Ressources d'aide disponibles pour When I Work :

Service client/e-mail, FAQ/forums, Base de connaissances, Chat

Catégories connexes

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