When I Work
When I Work
En savoir plus sur When I Work
Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.
When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.
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1254 avis
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- Secteur d'activité : Impression
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Making life easier
Publié le 15/03/2025
Overall the good out weighed the bad exponentially
Overall the good out weighed the bad exponentially
Avantages
Ease of the app. Makes your work schedule a no brainer. You can do so much more than just see when you work like messaging co-workers, projected and total hours, exact amount of your pay check and the projected year, request time off or more time, it's like having your boss in your pocket at all times.
Inconvénients
My company relied solely on the app. So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy never being able to actually talk to someone and left wondering if they got the message
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
When I Work Review
Publié le 09/12/2024
Overall, I find When I Work to be a helpful and up-to-date scheduling application, but I think...
Overall, I find When I Work to be a helpful and up-to-date scheduling application, but I think there's some room for improvement in regard to how the homepage is set up.
Avantages
I think that When I Work has a very visually appealing and user-friendly app. It's clear and easy to see what shifts are available if someone is interested in picking one up. When I Work also sends helpful notifications to remind someone when their shift is that day.
Inconvénients
When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get staff to see what shifts are available to them for pickup, this setup leads to confusion. I would much prefer the main page on When I Work to show someone their current shifts, and the next tab over show them available shifts.
Réponse de When I Work
Hi Erin,
Natalie here with the Customer Care team at When I Work! Thank you for taking the time to leave this excellent feedback. We're happy to hear that your team has been making good use of the OpenShift feature, and that the schedule reminders have been helpful for them.
We also appreciate your feedback regarding the Available Shifts card on the mobile Dashboard. I can see how it'd be useful to customize where that information appears, and we're always looking for ways to improve the app. If you have any additional questions or concerns to share, don't hesitate to reach out to us at https://help.wheniwork.com/submit-a-ticket/ - we're here to help in any way we can.
Best,
Natalie
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Assistant Manager
Publié le 27/05/2025
Avantages
I liked being able to add staff schedule reoccurring in the scheduling tab. It made it easier to input perpetual schedules.
Inconvénients
I didn't enjoy the communication aspect at the time of use. It didn't feel as streamlined as other platforms.
Alternatives envisagées
ConnecteamPourquoi passer à When I Work
Réponse de When I Work
Hi Nicholas,
Kat here with When I Work. Thank you for taking the time to share your feedback. We're glad to hear you found the recurring scheduling feature helpful — making scheduling easier is one of our top priorities!
We're sorry to hear that the communication tools didn’t meet your expectations. We're always working to improve the platform, and insights like yours help us know where to focus. If you're open to it, we’d love to learn more about your experience so we can better understand how to improve.
We appreciate you giving When I Work a try and wish you all the best. Our team is always here if you'd like to explore how When I Work can support your team again in the future.
Best,
Kat
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Learning Center Uses WIW
Publié le 29/10/2025
It’s been nice seeing our team collaborate and swap shifts without needing us in the middle and...
It’s been nice seeing our team collaborate and swap shifts without needing us in the middle and it’s assisted with ensuring proper hours for payroll
Avantages
It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees.
Inconvénients
The limited version only has a limited number of active users allowed. Also, it’s hard to see changes to schedules even when an accident is made.
Réponse de When I Work
Hi Matthew,
Thanks for leaving us a review! It is excellent to hear that When I Work has helped make shift coverage more efficient for your team.
I understand that being able to correct mistakes on a schedule is important. You can view the shift history on each shift by selecting "edit," providing greater visibility for when and by whom changes were made.
Thanks again for the review, and don't hesitate to reach out to our Care Team with any questions by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/.
Best,
Jake
When I Work Care Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Afficher plus d'informations
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
When I Work Rocks!
Publié le 20/02/2025
Overall, When I work was a positive experience.
Overall, When I work was a positive experience.
Avantages
I loved how streamlined When I Work made scheduling!
Inconvénients
I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal. It would be kind of nice to have it all in one place to see scheduling conflicts when they arise.
Alternatives envisagées
ADP Workforce NowPourquoi passer à When I Work
Réponse de When I Work
Hi Kayla, we love hearing about your experience! Thank you for your feedback.
When I Work - FAQ
Voici quelques-unes des questions fréquentes sur When I Work.Q. Quels sont les types de licence disponibles pour When I Work ?
Types de licences disponibles pour When I Work :
- À partir de : 2,50 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise When I Work ?
Utilisateurs habituels du logiciel When I Work :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues When I Work est-il disponible ?
Langues dans lesquelles When I Work est disponible :
anglais
Q. When I Work prend-il en charge les appareils mobiles ?
Appareils pris en charge par When I Work :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications When I Work peut-il s'intégrer ?
Applications s'intégrant à When I Work :
321Forms, ADP Workforce Now, Access PeopleHR, Crew, GoCo, Google Calendar, Google Workspace, Gusto, Gusto, Meta for Business, Mindbody, OnPay, PayPal, Paychex Flex, QuickBooks Online, QuickBooks Online Advanced, RUN Powered by ADP, Rippling, Square Point of Sale, Starboard Suite, Tribepad, Zapier, simplepay.ca
Q. Quelles sont les ressources d'aide disponibles pour When I Work ?
Ressources d'aide disponibles pour When I Work :
Service client/e-mail, FAQ/forums, Base de connaissances, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour When I Work.
Logiciels de planification pour cabinets médicaux