When I Work

Planification du personnel, gestion du temps, communication et gestion des absences

En savoir plus sur When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

Options de tarification dès :

4,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à When I Work

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Australie, Canada, Allemagne, Royaume-Uni, Irlande, Pays-Bas, Nouvelle-Zélande, Singapour, États-Unis, Afrique du Sud

Langues

anglais

Options de tarification dès :

4,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à When I Work

Images

When I Work Logiciel - 1
When I Work Logiciel - 2
When I Work Logiciel - 3
When I Work Logiciel - 4
When I Work Logiciel - 5
When I Work Logiciel - 6
When I Work Logiciel - 7
When I Work Logiciel - 8
When I Work Logiciel - 9
When I Work Logiciel - 10
When I Work Logiciel - 11
When I Work Logiciel - 12
When I Work Logiciel - 13
When I Work Logiciel - 14
En voir 15 de plus
Vidéo de When I Work
When I Work Logiciel - 1
When I Work Logiciel - 2
When I Work Logiciel - 3
When I Work Logiciel - 4
When I Work Logiciel - 5
When I Work Logiciel - 6
When I Work Logiciel - 7
When I Work Logiciel - 8
When I Work Logiciel - 9
When I Work Logiciel - 10
When I Work Logiciel - 11
When I Work Logiciel - 12
When I Work Logiciel - 13
When I Work Logiciel - 14

Fonctionnalités

Nombre total de fonctionnalités pour When I Work : 111

  • API
  • Accès hors ligne
  • Accès mobile
  • Alertes mobiles
  • Alertes/Notifications
  • Analyse en temps réel
  • Authentification unique
  • Base de données des employés
  • Budgétisation et prévision
  • Calcul des heures supplémentaires
  • Calcul du coût de la main-d'œuvre
  • Carte perforée en ligne
  • Changement d'équipe
  • Chat et messagerie
  • Communication multicanal
  • Contrôle du processus d'approbation
  • Contrôles/Permissions d'accès
  • Demande de congés
  • Distribution planifiée
  • Données en temps réel
  • Emplacements multiples
  • Facturation
  • Fil d'activités et d'actualités
  • Fonction de glisser-déposer
  • GPS
  • Gestion de la communication
  • Gestion de la conformité
  • Gestion de la disponibilité
  • Gestion de la paie
  • Gestion des bénévoles
  • Gestion des calendriers
  • Gestion des comités
  • Gestion des congés
  • Gestion des employés
  • Gestion des enseignants et du personnel scolaire
  • Gestion des feuilles de temps
  • Gestion des installations
  • Gestion des médecins
  • Gestion des non-présentations
  • Gestion des présences
  • Gestion des ressources
  • Gestion des ressources humaines
  • Gestion des serveurs
  • Gestion des sous-traitants
  • Gestion des tâches
  • Gestion des événements
  • Heures facturables et non facturables
  • Importation et exportation de données
  • Intégration QuickBooks
  • Intégration comptable
  • Intégration des collaborateurs
  • Main-d'œuvre variable
  • Messagerie
  • Messagerie SMS
  • Mesure des performances
  • Mises à jour en temps réel
  • Notifications en temps réel
  • Planification automatisée
  • Planification des cours
  • Planification des gardes
  • Planification des groupes
  • Planification des installations
  • Planification des ressources
  • Planification des événements
  • Planification du personnel
  • Planification en temps réel
  • Point de vente (PDV)
  • Pointage
  • Pointage à l'arrivée/au départ
  • Pointeuse
  • Portail des employés
  • Portail employés
  • Portail libre-service
  • Pour salons de beauté et les spas
  • Prise en charge iCalendar
  • Profils des employés
  • Programmation des tâches
  • Projections
  • Prévision
  • Prévision de la demande
  • Prévision du travail
  • Rappels
  • Rappels par e-mail
  • Rapports de synthèse
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports sur les coûts de main-d'œuvre
  • Recherche/Filtre
  • Réservation en ligne
  • Saisie automatique du temps
  • Stockage sécurisé des données
  • Suivi de la progression des tâches
  • Suivi des activités
  • Suivi des congés
  • Suivi des congés maladie
  • Suivi des postes de travail
  • Suivi des présences
  • Suivi des salariés
  • Suivi des vacances/congés
  • Suivi du temps
  • Suivi du temps des employés
  • Suivi du temps en ligne
  • Suivi du temps en ligne
  • Suivi du temps et des dépenses
  • Suivi du temps hors ligne
  • Suivi du temps mobile
  • Surveillance en temps réel
  • Synchronisation du calendrier
  • Tableau de bord d'activités
  • Taux de facturation multiples

Alternatives

Sling

4,6
Alternative n° 1 à When I Work
Sling est un logiciel de planification et de communication qui intègre des fonctionnalités de planification du...

7shifts

4,7
Alternative n° 2 à When I Work
7shifts est une solution tout-en-un permettant aux restaurants de planifier le personnel, de communiquer avec leur...

Homebase

4,6
Alternative n° 3 à When I Work
Homebase est un outil de planification du personnel, de gestion du temps, de recrutement et de communication destiné...

ADP Workforce Now

4,4
Alternative n° 4 à When I Work
ADP Workforce Now est un logiciel sur cloud de gestion du capital humain, de gestion des talents et d'avantages conçu...

Avis

Note globale

4,5 /5
(923)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,4/5
Support client
4,4/5

Vous avez déjà When I Work ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

Donnez votre avis !
5 avis affichés sur 923
Boyd T.
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Most handy tool for our variable staff schedules

Publié le 15/05/2022

Avantages

I like how easy it is to schedule and adjust the schedule of staff, and how they can swap and take time off easily with MINIMAL to no involvement from management.

Inconvénients

I have no faults for this software. It's amazingly easy to use and I've had little to fault them on after nearly a decade of use.

Réponse de When I Work

Good afternoon Boyd,

Cassee here with our Customer Care team. We received your feedback and I wanted to take a moment to follow up with you!

We greatly appreciate that you took the time to provide feedback on When I Work. I'm so glad to hear that we've been able to help you manage your team's shifts and time off. Our goal is to make work less work, and it's always great to hear when we've hit the mark!

Thanks again for taking the time to respond. Our care team would be happy to help if you ever have any additional questions!

Best regards,
Cassee

Krissy D.
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

When I work

Publié le 22/04/2022

I loved the when i work app very much. I was able to look at my shifts as well as change and drop...

I loved the when i work app very much. I was able to look at my shifts as well as change and drop shifts, There is also the ability to chat with other employees about changing or swapping shifts.

Avantages

When I work is a great app as far as employee scheduling and shift changes. The app has sooo many great features available and it is very affordable.

Inconvénients

there were a few glitches with the software on ocassion when trying to pick up a dropped shift if you are already scheduled.

Alternatives envisagées 

ADP Workforce Now

Pourquoi passer à When I Work

I heard from other stores that have used the software as well as reading reviews online.

Réponse de When I Work

Hi Krissy,

Thanks so much for taking the time to share this feedback with us!

We're happy to know that you're enjoying the app and features available, like easily having access to view your schedule, and being able to drop and swap shifts! Our users are the reason we do what we do.

Please let us know if any questions come up, we're always happy to help.

Warmly,
Chelo

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Deceptive billing practices

Publié le 17/02/2020

The software is okay. The program usually does what it should when it is not glitching. After 3+...

The software is okay. The program usually does what it should when it is not glitching. After 3+ years of using this product, it came to my attention that we were being overcharged every month. When I contacted customer service, they were unwilling to offer any solution, rather than explaining their confusing billing style. Not even a credit of any sort. The software sells you "user spots" in increments of ten. For a smaller business, there is a big difference between 10 and 20. So, if you have 11 employees, you need to pay for 20. How does that make sense? Even when we had less than 10 employees, we were being charged for 20. Please explain to me how that is not stealing? Their whole system is very confusing. I will be moving on to a new system because I am not satisfied with the customer service I received.

Avantages

It does what it is supposed to - enables us to schedule employees, notify them of their shifts, sends us a text when someone did not clock in or out.

Inconvénients

Their billing practices are very deceptive and not user friendly. They sell you "user spots" in increments of 10. It is very confusing how to downgrade but very easy to upgrade. I urge every customer who uses this program to check their billing to see what they are being charged for. Customer service is not helpful and seems like they are not interested in providing good customer service.

Réponse de When I Work

Hello -

Thanks for taking a moment to share some feedback with us.

I'm glad to hear that the software was meeting your needs for your workplace.

I'm sorry for any confusion around our billing processes. Billing is based on spots purchased, not necessarily spots in use. I can see how that may have been confusing, I'm sorry about that. User spots are offered in increments of 10. Allowing the option to select a quantity of 10 is a way to fit many different businesses needs. We've found that offering increments of 10 spots ensures plenty of room for growth before needing to make any billing changes again.

I can see how having a lower increment may be helpful and really appreciate you taking the time to share this feedback.

If you have any additional questions or would like to discuss this further, feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/

Kindly,
Adrianne

Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Great software for smaller conpany

Publié le 15/03/2022

I would’ve chosen this app over its competition, if the cost was more competitive. It’s easy to...

I would’ve chosen this app over its competition, if the cost was more competitive. It’s easy to use, it’s intuitive, they focus on their core product which is online scheduling.

Avantages

This is a very straight forward software that focuses on online scheduling. It’s very easy to use. It’s very responsive, and fast. IM feature is very good. Great for communication between staff.

Inconvénients

The cost is quite expensive, as it’s calculated based on number of active employee per month vs a flat fee, so the bigger the company, the more it costs. We have almost 150 employees in total, so it was not the best option for us to use.

Alternatives envisagées 

7shifts et MakeShift

Pourquoi choisir When I Work 

Excel was too basic and I had staff tell me they “did not receive their scheudule” or fail to check their email.

Logiciel antérieur 

Microsoft Excel

Pourquoi passer à When I Work

I end up going with 7shifts because it was an overall superior product, and has better value.

Réponse de When I Work

Hi there,

Thank you for taking the time to leave this review and share your feedback with us.

We're happy to hear that you were finding the app easy to use and navigate! We strive to provide the very best value through continued product enhancements and outstanding service.

I'm sorry to hear that When I Work did not best meet your business needs. Should your needs change in the future, we'll be happy to help!

Warmly,
Chelo

Rose A.
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Has a lot of potential, but isn't quite there yet for our needs.

Publié le 23/04/2022

Overall, I wanted this to really work, but it's been frustrating.

I do acknowledge that we work...

Overall, I wanted this to really work, but it's been frustrating.

I do acknowledge that we work in a non-traditional industry. I am a team member at an NFT company with world-wide employees who all work from home. We need our community server covered 24/7 and so I need to be able to schedule people 24/7, but in *their* timezone in order to make sure that I have everyone working during normal hours in *their time* (as opposed to 4am their time). I can't make "shift templates" in one time zone and then make shifts in another timezone for the auto scheduler. There is no way for me to denote "Hey, I want my APAC crew to be scheduled these APAC hours, but NOT my US crew".

I've spent many, many, many hours trying to figure out how to "game the system" to make it work for us. I can do it but it's very cumbersome, hands on, and takes a lot of time (which is the opposite of what I was hoping a scheduler would do. I was hoping to SAVE time.)

I reached out to the team at one point to report the bug where the auto scheduler was ignoring unavailable time, and received a followup email letting me know it was fixed, but I still experience the issue every time I go to make a new schedule.

This may be a FANTASTIC piece of software for traditional work-force, but hasn't been what I was hoping thus far for the industry I work in, that requires 24/7 scheduling with employees all over the world.

Avantages

-Allowing for employees to be in different timezones
-Allowing for employees to set their unavailability and their preferred scheduling times
-Allowing employees to shift swap within the software

Inconvénients

-Software is often buggy. It auto schedules my employees during times they are marked as "unavailable". This may be due to the fact that we have people all over the world and could be a time-zone issue, but the fact remains that they are often scheduled during "unavailable" times, and it has to be adjusted.

-It also doesn't seem to honor the "schedule weekends first" feature correctly when I'm using auto scheduling. One of my employees ends up never being scheduled and I have to adjust. (TBF I have to adjust EVERYONE'S schedule after using the auto scheduler, but the issue with this one employee in particular is consistent and weird.)

-Making shift templates is cumbersome.

-There is no way for me to view someone's schedule in their timezone (and I'm talking about Singapore vs. CST) without switching my OWN timezone preference, which requires me to then immediately refresh the site or it won't show properly.

-There is no "undo" -- If I have a schedule pushed and I need to play around with a swap, the moment I shift someone's shift, it goes into draft mode and if I decide, "Hey, I'm gonna actually just leave them where they are," there is no way to undo the movement without republishing (and sending them a notification) the shift.

-Shift swapping doesn't allow for a FT employee to cover a PT employee's shift if they want, or for a PT employee to cover part of a FT employee's shift. I have to manually do this.

Réponse de When I Work

Hi Rose,

Thanks for taking the time to share this feedback with us.

We're sorry to hear that When I Work did not best meet your business needs! We can certainly appreciate the importance for your business to access features that do not exist within When I Work.

New enhancement requests are reported to our team and demand is tracked to review the request and determine whether to implement it. We are not able to provide a timeline of when requested features may be implemented, although we do offer updates on new features/releases through announcements in the product updates on our blog and through the Help Center "Product News": https://help.wheniwork.com/article-categories/product-news/.

Thanks again and let us know if there is anything further we can assist with.

Best,
Chelo

Afficher 5 avis sur 923 Lire tous les avis

When I Work - FAQ

Voici quelques-unes des questions fréquentes sur When I Work.

Types de licences disponibles pour When I Work :

  • À partir de : 4,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel When I Work :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles When I Work est disponible :

anglais

Appareils pris en charge par When I Work :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à When I Work :

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

Ressources d'aide disponibles pour When I Work :

Service client/e-mail, FAQ/forums, Base de connaissances, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour When I Work.