
When I Work
En savoir plus sur When I Work
Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.
When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.
Options de tarification dès :
2,50 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à When I Work
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Australie, Canada, Allemagne, Royaume-Uni, Irlande , Pays-Bas, Nouvelle-Zélande, Singapour, États-Unis, Afrique du Sud et 5 autres
Langues
anglais
Options de tarification dès :
2,50 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Les 5 meilleurs logiciels similaires à When I Work
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Fonctionnalités
Nombre total de fonctionnalités pour When I Work : 111
Alternatives
Microsoft Excel

Schedulefly

EZFacility

UKG Ready

Avis
Vous avez déjà When I Work ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Could not preform my job with out When I Work
Publié le 13/10/2017
I work on small and large project. When I work helps to project how long man power will be tied up...
I work on small and large project. When I work helps to project how long man power will be tied up on large project, which helps forecasting, cost of labor, project schedule, when we can schedule the next project. On small projects is makes a clear line of communication between the project manager and the field personal, so that everyone is on the same page when it comes to scheduling.
Avantages
Create's a standard line of communication between management and field personnel. Also helps the field personal to be prepared for their next task.
Inconvénients
I work on the road a lot. The program is much easier to schedule personal from the desktop than it is from using the app on a device. Although it does not affect me all the time, it would be nice to see an interface on the device that was more similar to the one on the desk top. At least just for scheduling.
Réponse de When I Work
Hey Bob!
Thanks for writing us a review! I am so glad to hear that When I Work makes communicating with your team easier and helps you be prepared for things that come up throughout the day!
Thank you for the feedback as well in regards to the interface on our app. I would agree - working on a desktop is much easier when building the schedule. Hopefully we can make improvements to our app to aid in making the schedule build easier.
Have a wonderful day. :)
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Scheduling made simple
Publié le 16/03/2020
Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...
Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.
Avantages
When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.
Inconvénients
The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.
Alternatives envisagées
ScheduleflyPourquoi passer à When I Work
We liked how easy it was to use, and how many add ons there are included with the basic account.Réponse de When I Work
Hi Erin -
Thank you so much for taking the time to give us such a lovely review!
I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!
We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!
Again, thanks so much for this lovely review!
Kindly,
Adrianne
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Going down the drain fast
Publié le 17/02/2021
Terrible. When I first started with When I Work it was a blessing and helped our business work...
Terrible. When I first started with When I Work it was a blessing and helped our business work well. I don't know if they changed management or what but the customer service has gone down hill in the last year or so. We are a staffing agency. We depend on our scheduling service for our money our very heart of our bisiness. They made some changes that have totally made this service obsolete for our company and now - in the middle of the work week in the middle of the work day when all of a sudden the changes became in effect with no warning- we have to stop what we are doing and find another scheduling service. This is after they had a large glitch that made it very difficult for our business and fixed it after 4 weeks. Can't call anyone - not an option.
Avantages
I felt it had good features in the beginning
Inconvénients
When there is a glitch they don't fix it for like a month. They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems. When you do get a hold of someone they do not help you but just say the same thing over and over like: We are working on this at this time. No solutions.
Réponse de When I Work
Hi Deb,
We appreciate the detailed review.
I am sorry to hear you may have run into some issues with When I Work. When an issue is reported with the product we are not always able to guarantee a timeframe for when a fix would be released because it requires multiple steps and testing to ensure that the solution we implement is successful and does not negatively impact other parts of the app.
I am very sorry for the impact any issues have caused to your workflow.
The support offered through chat and email ensures that we can address the situation in a timely manner.
I appreciate your feedback on this experience. We are always looking for ways to improve.
Best,
Vicki
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
My favorite scheduling app that I've used so far!
Publié le 21/10/2022
I have used When I Work at two different places of employment and prefer it over other scheduling...
I have used When I Work at two different places of employment and prefer it over other scheduling applications, such as ADP.
Avantages
When I Work is very simple to use and easy to navigate. My current or upcoming schedule always shows up as soon as I log into the app, and I can easily view my upcoming shifts and approve them. Putting in requests and setting my availability is also very straightforward. Finally, I enjoy the messaging feature, which is helpful for communicating with a whole team or with individuals whom I haven't shared contact information with yet.
Inconvénients
Sometimes When I Work logs me out of the app and I am forced to log in again, which can be inconvenient if I don't have my password saved or written down. When I cancel a shift, it still shows up in my Concluded Requests, as well as my employer's requests for me, which I feel is a bit unnecessary. I would prefer if it just showed up in mine but not in my employer's requests. I also wish my shifts from previous weeks were still available to view.
Réponse de When I Work
Hi, Katja Thank you for leaving such a positive review. We appreciate your time and support!
- Secteur d'activité : Vins et spiritueux
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Takes the work out of scheduling
Publié le 18/11/2019
We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each...
We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2
Avantages
It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable
Inconvénients
The inability to attach files to an email
Alternatives envisagées
SlingPourquoi choisir When I Work
We were creating our own schedule utilizing excel spreadsheets, this left open a ton of room for human errorLogiciel antérieur
Microsoft ExcelPourquoi passer à When I Work
The video training was so easy to understand and charming, it was a no brainerRéponse de When I Work
Hi Sarah,
Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.
https://help.wheniwork.com/articles/document-storage-release-notes/
Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.
Have a great day,
Anna
When I Work - FAQ
Voici quelques-unes des questions fréquentes sur When I Work.Q. Quels sont les types de licence disponibles pour When I Work ?
Types de licences disponibles pour When I Work :
- À partir de : 2,50 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise When I Work ?
Utilisateurs habituels du logiciel When I Work :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues When I Work est-il disponible ?
Langues dans lesquelles When I Work est disponible :
anglais
Q. When I Work prend-il en charge les appareils mobiles ?
Appareils pris en charge par When I Work :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications When I Work peut-il s'intégrer ?
Applications s'intégrant à When I Work :
321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier
Q. Quelles sont les ressources d'aide disponibles pour When I Work ?
Ressources d'aide disponibles pour When I Work :
Service client/e-mail, FAQ/forums, Base de connaissances, Chat
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