When I Work

Planification du personnel, gestion du temps, communication et gestion des absences

4,5 /5 (813 avis) Donnez votre avis !

When I Work - Présentation

Description du logiciel When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

When I Work - Présentation

Prix

À partir de
1,50 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

When I Work - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Media

12019
54946
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591212
Capture d'écran pour When I Work : Schedule Staff from your iPhone, Android phone for desktop Capture d'écran pour When I Work : Manage Shift Changes on the Fly Capture d'écran pour When I Work : See Who's Working - Create Shifts and Send Alerts Capture d'écran pour When I Work : You & Staff Notified Via Text, Email, or Both Capture d'écran pour When I Work : Know When Employees Are Available To Work Capture d'écran pour When I Work : Staff acknowledge their shifts to let managers know they've been seen Capture d'écran pour When I Work : Employee hourly pay rates can be added and edited Capture d'écran pour When I Work : Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Capture d'écran pour When I Work : Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Capture d'écran pour When I Work : Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.

When I Work - Avis

When I Work - Avis

Note globale
4,5
/
5
Excellent
512

Très bien
222

Moyen
53

Médiocre
16

Mauvais
10

Rapport qualité-prix
4,5
Fonctionnalités
4,3
Simplicité d'utilisation
4,5
Support client
4,5
90% des utilisateurs recommandent cette application
Trish C.

Great software for teams of all sizes

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.


Traduire avec Google Translate
Erin M.

Scheduling made simple

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.


Traduire avec Google Translate
Sarah N.

Its saved me a lot of time

It's been great and it's really helps us with keeping us running day to day.


Traduire avec Google Translate
Elizabeth R.

MISSING BASIC FUNCTIONS!

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.


Traduire avec Google Translate
Rachel J.

Easiest Software to Make Schedules


Traduire avec Google Translate
Trish C.
Secteur d'activité: Vétérinaire
Taille de l'entreprise: 2-10 employés
Traduire en français

Great software for teams of all sizes

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 25/07/2019
Provenance de l'avis : Capterra

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Avantages

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Inconvénients

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Traduire en français

Réponse de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Erin M.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 13-50 employés
Traduire en français

Scheduling made simple

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 16/03/2020
Provenance de l'avis : Capterra

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Avantages

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Inconvénients

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Traduire en français

Réponse de When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Sarah N.
Secteur d'activité: Musées et institutions
Taille de l'entreprise: 13-50 employés
Traduire en français

Its saved me a lot of time

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 29/06/2020
Provenance de l'avis : Capterra

It's been great and it's really helps us with keeping us running day to day.

Avantages

This software has made scheduling staff a breeze and saved me massive amounts of time in the HR part of my job!

Inconvénients

I removed old staff but I can't delete them completely, and I can't reduce the number of staff (to save me money) during our COVID-19 closure. We still used the software for our core staff that remained so we didn't want to just put it on vacation.

Traduire en français

Réponse de When I Work

Hello Sarah,

Thank you for your thoughtful review of our app! We're glad to hear that we've been able to help with your scheduling needs.

Our Customer Care team would be happy to help archive/delete employees and walk through options regarding costs. Could you please submit a ticket with us here: https://help.wheniwork.com/submit-a-ticket/

Thank you again!
Beth

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Elizabeth R.
Secteur d'activité: Comptabilité
Taille de l'entreprise: 13-50 employés
Traduire en français

MISSING BASIC FUNCTIONS!

Logiciel utilisé tous les jours pendant Essai gratuit
Publié le 12/11/2019
Provenance de l'avis : Capterra

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.

Avantages

Interface is simple and provides an organized structure that is responsive. Inviting and adding employees is automated.

Inconvénients

Your employees cannot "turn in" or "submit" their timesheets! There is no way to know or have them verify that what they have entered is ready for review. A mgr has to chase down each employee to verify they have finished, or have a side system of notices, or double tracking.
Employees cannot enter PTO after the fact, they can only REQUEST PTO for future dates. If a company is using the timesheet function to have employees enter their time, breaks, PTO, etc, there are many limitations that require managers to do additional work. For instance, if an employee has an unexpected family emergency for two days, they cannot request PTO after those days are past. So how does PTO get entered for those days? Somehow the employee has to communicate with the mgr to enter it for them!
Very simple but integral functions that are important to a timesheet app that are missing!!
When giving feedback to WIW about these missing features, we were told that it was fine for us to move to another app since WIW wasn't a good fit. In other words, they are not open to feedback for improvement.....like it or leave.... We are leaving and taking the two clients we already setup on WIW trials to another platform, along with the 5 other clients that were waiting for the results of our trial run. All of which would have been paid subscriptions for WIW!

Traduire en français

Réponse de When I Work

Hi Elizabeth,

Thanks for taking the time to leave a review and provide your feedback. We're sorry to hear that you did not find When I Work to be a good fit for your team. We do appreciate hearing more about what features are most important to you as we use customer feedback to guide future developments.

If you have any other questions or feedback to share, please let us know by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Our Customer Care team would be happy to help. Thank you for your time and thoughts.

Best,
Kate

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Rachel J.
Secteur d'activité: Films et cinéma
Taille de l'entreprise: 2-10 employés
Traduire en français

Easiest Software to Make Schedules

Logiciel utilisé Autre pendant plus d'un an
Publié le 03/05/2020
Provenance de l'avis : Capterra

Avantages

I used quite a bit of scheduler software in the past. I'm really skilled at using Kronos for 100+ employees but on a smaller scale with my small business I love the functionality of "When I Work". It works on all platforms and notifies my employees when they are scheduled or if things get shifted around. Love that it also has a picture display of each employee. It these little touches that keep me coming back from more. Love it!

Inconvénients

To be honest, with the ease of use and easy access of the user interface, I have no complaints about this app and would recommend it to any small business owner out there. I will continue to use this long term for my business.

Traduire en français

Réponse de When I Work

Hi Rachel -

Thank you so much for taking the time to share such a lovely review with us!

We're thrilled to hear features like shift reminders and schedule notifications are so helpful for both you and your employees.

Again, thank you so much for the lovely review!

Kindly,
Adrianne

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,7/10
Basé sur 813 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

When I Work - Prix

When I Work - Prix

À partir de
1,50 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,5/5
Basé sur 813 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

When I Work - Fonctionnalités

When I Work - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4,3/5
Basé sur 813 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

When I Work - FAQ

When I Work - FAQ

Voici quelques-unes des questions fréquentes sur When I Work.

Q. Quels sont les types de licence disponibles pour When I Work ?

Types de licences disponibles pour When I Work :

À partir de: 1,50 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel When I Work ?

Nous n'avons pas d'informations sur les fonctionnalités de When I Work.

Q. Qui utilise When I Work ?

Utilisateurs habituels du logiciel When I Work :

PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues When I Work est-il disponible ?

Langues dans lesquelles When I Work est disponible :

anglais

Q. Quels sont les types de licence disponibles pour When I Work ?

Types de licences disponibles pour When I Work:

Gratuit, Abonnement

Q. When I Work prend-il en charge les appareils mobiles ?

Appareils pris en charge par When I Work :

Android, iPhone, iPad

Q. Avec quelles applications When I Work peut-il s'intégrer ?

Applications s'intégrant à When I Work :

9 Spokes, Fulcrum, Grow, Gusto, OnPay, People, QuickBooks Online, QuickBooks Online, Rippling, StaffingNation

Q. Quelles sont les ressources d'aide disponibles pour When I Work ?

Ressources d'aide disponibles pour When I Work :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo