DocuWare

DocuWare

Gestion des documents cloud et sur site

4.6/5 (39 avis)

DocuWare - Présentation

DocuWare est un système de gestion des documents conçu pour transformer les ressources papier et numériques en ressources quantifiables collectives. E-mails, factures, contrats et autres documents commerciaux peuvent être rassemblés et unifiés dans une source d'informations cohérente, éliminant ainsi les frais généraux associés au classement papier. Réduisez les coûts financiers et logistiques liés au stockage physique ainsi que le personnel nécessaire pour gérer l'archivage et la récupération des documents tout en améliorant la conformité. Cette solution promet de tels avantages tout en centralisant les documents critiques pour les protéger de la perte, de la corruption ou des accès non autorisés et non sécurisés.

En tant que service de plateforme, DocuWare fournit également des conseils de bout en bout via une feuille de route de gestion des documents riche en support de formation. Cela inclut l'intégration dans des environnements d'applications existants, notamment les plateformes ERP, CRM et de messagerie, afin de limiter les perturbations opérationnelles. La technologie Intelligent Indexing aide également les employés grâce à l'indexation et au stockage automatiques des documents et à l'apprentissage des meilleures méthodes de classement pour les processus de l'entreprise, tout en garantissant que les ressources sont rapidement récupérables. L'application web DocuWare Cloud propose ces fonctionnalités en ligne sans aucune installation locale et offre ainsi un accès sécurisé 24h/24, 7j/7 via quatre forfaits flexibles.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Amérique latine, Afrique et Moyen-Orient, États-Unis

Langues

anglais, français, allemand, italien, portugais, espagnol

DocuWare - Avis

Note globale
4.6/5
97% d'avis positifs
26
Excellent
12
Très bien
0
Moyen
0
Médiocre
1
Horrible
Traduire avec Google Translate

The Best Tool for Electronic Document Management

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/10/2017
Provenance de l'avis

Avantages

I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features.

Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents.

Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

Inconvénients

Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Docuware

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/04/2019
Provenance de l'avis : Capterra

Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.

Avantages

Docuware is easy to use, reporting is easy to generate and the service is always very prompt.

Inconvénients

Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!

Réponse de DocuWare

Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is ¿ ease of use is an important focus for us. Your ability to delete archived documents is linked to the permissions you¿ve been given. Permission to delete documents is granted on a limited basis to reduce the chance that documents will be deleted in error. You can ask your DocuWare administrator for permission to delete documents. If you have other concerns, please reach out to us at customer.feedback@docuware.com.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Keeping Track with DocuWare

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 22/12/2018
Provenance de l'avis : Capterra

Avantages

I really liked how this software helps to keep track of all documents, paper and electronic. All files can be uploaded and organized to find for later use. All files can be tagged with different information to pull up at a time when you might not know what you are looking for yet. Various locks or administrative controls can be implemented on a user by user basis for security reasons.

Inconvénients

I think this software could use a face-lift, and maybe have a more user friendly dashboard and easier on the eyes. I spent did spend a lot of time searching the system and with it could be easier to use..

Réponse de DocuWare

Thank you so much for taking the time to review DocuWare. We're so glad that your experience with our software has been positive and that your organization is benefiting from our solution¿s ability to improve the ease of search and retrieval of documents and the roles-based security. If you would like input on fine-tuning your search capabilities, please reach out to your DocuWare Partner or contact us at any time at customer.feedback@docuware.com.

We have a team that is responsible for improving the user experience. They focus on continuous improvement of our user interface. If you would like to get involved by becoming a part of our Product Tester Program, you can register here: https://start.docuware.com/docuware-product-tester-program.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

6.0/10
Traduire avec Google Translate

Investing in DocuWare was a good decision. It provides affordable value to our organization.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/06/2017
Provenance de l'avis : Capterra

Efficiency, cross-department training and use, ability to archive documents we're required to maintain and reduce storage, ability to limit access to specific documents.

Avantages

One of the big reasons our DocuWare roll out was such a success was because our IT vendor worked with us to develop a training and implementation `ramp-up approach that allowed us to continually roll out the solution to our departments. DocuWare has saved us weeks of time, in terms of finding needed information.
We like that DocuWare is very customizable in how we are able to store documents. We also like that it provides a shared vault that everyone can pull from, ensuring consistency in document use.

Inconvénients

We feel DocuWare. although we like the product, is not particularly intuitive. Users need a good training to get full use from the program.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

DocuWare has leapfrogged the competition

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/08/2018
Provenance de l'avis : Capterra

We have use DocuWare for our order processing and accounts payable for nearly 10 years. Over that time, DocuWare has evolved to keep pace with our business and has exceeded our expectations.

Avantages

DocuWare has become the most feature-rich, combined document management and intelligent data capture solution available today. Affordably priced and fully customization. The preconfigured Kinetic solutions for invoice processing and employee management allow users to get up and running in a matter of days.

Inconvénients

The cloud based offering needs to provide concurrent user licenses.

Réponse de DocuWare

Thank you so much for taking the time to review DocuWare. We appreciate hearing from a long-time customer. We designed our cloud licensing model to meet a broad range of customer needs. We will take your feedback into consideration. You can reach out to us with further suggestions at customer.feedback@docuware.com.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

DocuWare - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

DocuWare - Fonctionnalités

  • Contrôle d'accès
  • Fonctionnalité de recherche
  • Gestion des autorisations
  • Gestion des documents
  • Gestion des fichiers
  • Outils de collaboration
  • Stockage de documents
  • Sécurité SSL

  • API
  • Chat
  • Commentaires
  • Espace de travail collaboratif
  • Gestion de la communication
  • Interface glisser-déposer
  • Intégration de tiers
  • Notifications automatiques
  • Projections
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

DocuWare - FAQ

Voici quelques-unes des questions fréquentes sur DocuWare.

Q. Quels sont les types de licence disponibles pour DocuWare ?

Types de licences disponibles pour DocuWare :

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel DocuWare ?

Nous n'avons pas d'informations sur les fonctionnalités de DocuWare.

Q. Qui utilise DocuWare ?

Utilisateurs habituels du logiciel DocuWare :

Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues DocuWare est-il disponible ?

Langues dans lesquelles DocuWare est disponible :

anglais, français, allemand, italien, portugais, espagnol

Q. Quels sont les types de licence disponibles pour DocuWare ?

Types de licences disponibles pour DocuWare:

Abonnement

Q. DocuWare prend-il en charge les appareils mobiles ?

Appareils pris en charge par DocuWare :

Android, iPhone

Q. Avec quelles applications DocuWare peut-il s'intégrer ?

Applications s'intégrant à DocuWare :

Forms InMotion, Microsoft Outlook, QuickBooks, SAP Business Objects, SAP HANA Cloud Platform, SharePoint

Q. Quelles sont les ressources d'aide disponibles pour DocuWare ?

Ressources d'aide disponibles pour DocuWare :

FAQ, Base de connaissances, Support en ligne, Support téléphonique