DocuWare est un système de gestion des documents conçu pour transformer les ressources papier et numériques en ressources quantifiables collectives. E-mails, factures, contrats et autres documents commerciaux peuvent être rassemblés et unifiés dans une source d'informations cohérente, éliminant ainsi les frais généraux associés au classement papier. Réduisez les coûts financiers et logistiques liés au stockage physique ainsi que le personnel nécessaire pour gérer l'archivage et la récupération des documents tout en améliorant la conformité. Cette solution promet de tels avantages tout en centralisant les documents critiques pour les protéger de la perte, de la corruption ou des accès non autorisés et non sécurisés.
En tant que service de plateforme, DocuWare fournit également des conseils de bout en bout via une feuille de route de gestion des documents riche en support de formation. Cela inclut l'intégration dans des environnements d'applications existants, notamment les plateformes ERP, CRM et de messagerie, afin de limiter les perturbations opérationnelles. La technologie Intelligent Indexing aide également les employés grâce à l'indexation et au stockage automatiques des documents et à l'apprentissage des meilleures méthodes de classement pour les processus de l'entreprise, tout en garantissant que les ressources sont rapidement récupérables. L'application web DocuWare Cloud propose ces fonctionnalités en ligne sans aucune installation locale et offre ainsi un accès sécurisé 24h/24, 7j/7 via quatre forfaits flexibles.
I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features.
Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents.
Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.
Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.
Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.
Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.
Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.
Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.
Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.
Docuware is easy to use, reporting is easy to generate and the service is always very prompt.
Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!
Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is ¿ ease of use is an important focus for us. Your ability to delete archived documents is linked to the permissions you¿ve been given. Permission to delete documents is granted on a limited basis to reduce the chance that documents will be deleted in error. You can ask your DocuWare administrator for permission to delete documents. If you have other concerns, please reach out to us at firstname.lastname@example.org.
Docuware has made it so much easier to store all of our client documents without having to keep the paper copies in the office. I use it daily as my checklist to make sure that all checks/transfer/account changes are getting taken care of in a timely manner from our custodian.
I like that I can keep track of pending checks/transfer easily and make sure they occur on a timely manner. It is very easy to pull up clients records and see everything we have on them.
I feel like we are on a very outdated version and have never been notified of upgrades. I'd like to be able to make my own "stamps" to mark documents how they should be marked.
Hello Amber, Thank you for your review. You can get notifications of any version release by subscribing to our Blog and UserInfo right from our website. We release a new version about every 6 months, usually one in the Spring and then again in the Fall. Stamps are created in the DocuWare Thick Client, you should have access to create stamps as needed.
i have used it for 4 years a couple different ways, it is easy to use, if you always type in caps its easier to find the information later, its overall a great product to hold valuable information.
It is easy to use, you can export charts easily, you can make the categories how you want them to be, like permit number, address, you can set up as you need it.
sometimes its not easy to search if someone entered the information in lowercase or uppercase it may not show, the only thing that frustrates me is the searching of a document.
Thank you so much for your review. We're so glad you value DocuWare's ease of use. We have a team that is dedicated to making sure that our solution is user-friendly. DocuWare search is not case sensitive. So whether the text is upper case, lower case or a mixture of both should not affect the search results. You can also use logical operators like AND and OR to enhance search capabilities. Please reach out to your DocuWare Partner for assistance or contact us at email@example.com.
Voici quelques-unes des questions fréquentes sur DocuWare.
Types de licences disponibles pour DocuWare :
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de DocuWare.
Utilisateurs habituels du logiciel DocuWare :
Grandes entreprises, Entreprises de taille moyenne
Langues dans lesquelles DocuWare est disponible :
anglais, français, allemand, italien, portugais, espagnol
Types de licences disponibles pour DocuWare:
Appareils pris en charge par DocuWare :
Applications s'intégrant à DocuWare :
Forms InMotion, Microsoft Outlook, QuickBooks, SAP Business Objects, SAP HANA Cloud Platform, SharePoint
Ressources d'aide disponibles pour DocuWare :
FAQ, Base de connaissances, Support en ligne, Support téléphonique