--- description: Vanillasoft : qu'en pensent les utilisateurs ? Lisez les avis sur Vanillasoft, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Vanillasoft - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de SFA (Sales Force Automation)](/directory/338/sales-force-automation/software) > [Vanillasoft](/software/8355/vanillasoft) # Vanillasoft Canonical: https://www.getapp.fr/software/8355/vanillasoft Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/8355/vanillasoft?page=2) > VanillaSoft regroupe les meilleurs outils CRM, Gestion des leads et Vente par téléphone en une puissante solution de gestion des leads axée sur les files d'attente pour les équipes de vente internes, les call centers et les autres professionnels de ventes par téléphone. VanillaSoft augmente la productivité et améliore la responsabilisation des commerciaux. > > Conclusion : 233 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 233 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: VanillaSoft - **Pays**: Plano, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Analyse de l'évolution des ventes - Analyse prédictive - Automate d'appel - Base de données de clients - CRM - CTI (couplage téléphonie informatique) - Champs personnalisables - Communication multicanal - Contrôles/Permissions d'accès - Distribution automatique des appels - Distribution de leads - Définition des priorités - Enregistrement des appels - Enregistrements - Fonctions pour secteur de l'assurance - Generative AI - Gestion de contenu - Gestion de la communication - Gestion des activités commerciales ## Intégrations (10 au total) - Chorus - Docusign - Gong - Salesforce Platform - Salesforce Sales Cloud - VerticalResponse - Vidyard - Vonage Business Communications - Zapier - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) ## Catégories connexes - [Logiciels de SFA (Sales Force Automation)](https://www.getapp.fr/directory/338/sales-force-automation/software) - [Logiciels de gestion des leads](https://www.getapp.fr/directory/339/lead-management/software) - [Logiciels de télévente](https://www.getapp.fr/directory/761/inside-sales/software) - [Logiciels d'aide à la vente](https://www.getapp.fr/directory/605/sales-enablement/software) - [Logiciels d'engagement de ventes](https://www.getapp.fr/directory/2791/sales-engagement-platform/software) ## Logiciels similaires 1. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (7003 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.fr/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 3. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18812 reviews) 5. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5860 reviews) ## Avis ### "Two thumbs up." — 5.0/5 > **Evangeline** | *14 juillet 2025* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: I love VanillaSoft's calendar. I have used other CRMs before and have always had to use an external calendar. They way it is set up for callbacks and an additional Event option on the calendar page gives me flexibility when scheduling appointment callbacks which is different than a phone call callback. > > **Inconvénients**: After the call disconnects and after it is disposition if I need to add in additional notes then that process is slow. > > Vanillasoft is easy to use, the dialer moves quickly, the calendar is set up well, and inputting data is simple. ----- ### "Streamlined Lead Management with Powerful Automation" — 5.0/5 > **Kathia** | *22 octobre 2025* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: Vanillasoft makes it easy to manage leads and automate follow-up tasks. The workflow automation saves a lot of time, and the interface is straightforward once you get used to it. I especially liked the call queue feature, it ensures reps never miss a lead and keeps outreach consistent. Their security features, including user permissions and data access controls, also inspire confidence. > > **Inconvénients**: The reporting tools could be more customizable. Some analytics are locked behind higher tiers, and integrating with other CRMs or marketing tools sometimes requires manual setup or third-party connectors. The learning curve for new team members can also be a bit steep. also Clarity is dope. > > Overall, Vanillasoft is a solid sales engagement platform that delivers great value for money, especially for teams focused on outbound calling and lead follow-up. Customer support is responsive and knowledgeable, and onboarding resources are helpful. Once configured, it really boosts productivity and lead conversion rates. ----- ### "Support vs. Functionality" — 3.0/5 > **Raechel** | *29 août 2025* | Services aux consommateurs | Taux de recommandation : 6.0/10 > > **Avantages**: It moves to your next call without having to analyze your calendar constantly easy to change/edit scripts and emails > > **Inconvénients**: can't click on all of the corporate contacts from the lead inability to drag/drop contacts from one day to another > > My experience is to access my team's leads and ensure that they are resulting their calls and scheduling appropriately. ----- ### "VanillaSoft Review" — 5.0/5 > **Andrew** | *21 août 2025* | Banque | Taux de recommandation : 8.0/10 > > **Avantages**: VanillaSoft offers solid value, especially for sales teams that need a structured cadence tool for lead management and outbound calling. The pricing is reasonable compared to larger CRMs, and it gives smaller and mid-sized teams enterprise-level functionality without breaking the budget. > > **Inconvénients**: The platform has a moderate learning curve. Basic functions like calling, lead tracking, and note-taking are straightforward, but admins may need extra time to fully customize workflows and reporting. Once trained, users find the system intuitive. > > VanillaSoft provides a reliable level of security with role-based permissions and data encryption. We’ve felt confident that customer information and leads are well-protected. ----- ### "Fantastic CRM with advanced tools & excellent customer support" — 5.0/5 > **Liz** | *11 novembre 2025* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Great customer support, client support \& integrity. Highly recommend this platform to other businesses looking to grow \& support an advanced sales structure \& keep track of appointments, leads, and organizational needs. > > **Inconvénients**: Not all of the reps on the phone have the same skill set/ depth of knowledge base. It all depends on who picks up the phone, how much support you receive. > > Excellent experience. We've known them for over 10 years \& each time we've advanced the tools we need to expand our business, VS has been right there with us to assist in the growth process. ----- Page : 1/11\ Suivant: [Page suivante](https://www.getapp.fr/software/8355/vanillasoft?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/8355/vanillasoft) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées