FreshBooks

FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.

Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.

I fell in love with FreshBooks years ago, before I even had the need for many of its features. I have grown my business to use the services offered at a higher level and now look for opportunities to use it because it is that good. The invoicing is the best service for my business and I highly recommend it.

I honestly can't find anything that I don't like.

The previous "Classic" edition was so easy to use, powerful in its simplicity and quick.

The only thing I can say about the "New" version is that it is pretty.

The "New" version might be pretty, but it has become pretty awful to use.

The platform is now so slow, we often wonder if we clicked on something...so we wait (e.g. create an invoice).

Navigation used to be simple, but that is no longer the case. It takes many more clicks to find the information I need. I've been using now for about 2 months, so I know where to go, but it takes so much longer now.

Invoicing & applying payment now prone to mistakes. The Credit card option will be ON/OFF for all subsequent invoices, so it's hard to make an exception (e.g. hardware) for one invoice. We have to constantly check a few options for every invoice, making the whole process much longer.

Billing for time is somewhat better. It now shows ONLY the clients that have unmilled time, but once you create an invoice, the client will stay in the list for a good 15 minutes, making this feature cool, but useless.

All in all, being moved to "New" has been an absolute nightmare and has caused us to completely lose faith in this company, which I have been using since its inception.

We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional.