FreshBooks

FreshBooks

Logiciel de facturation et comptabilité en ligne

4.5/5 (3183 avis)

FreshBooks - Présentation

Description du logiciel FreshBooks

Freshbooks est une solution performante pour gérer votre temps et facturer vos clients. Conçu pour tout type de structure ou d'équipe, ce logiciel en ligne vous permet de gagner du temps, d'être payé plus vite et de donner une image plus professionnelle.

Envoyez et gérez vos factures en ligne : Freshbooks vous aide à créer et suivre les paiements et factures récurrents. Envoyez vos factures par e-mail ou via l'application. Vous pouvez collecter vos paiements en ligne par carte de crédit, Google Portefeuille ou PayPal.

Suivez et rapportez le temps et les dépenses de votre équipe en ligne. Pour cela, vous pouvez aussi utiliser l'application pour iPhone en déplacement.

Il est possible de manager des consultants sans effort. En invitant vos consultants à rejoindre votre équipe, vous pouvez suivre leur temps passé et recevoir leurs factures à un seul endroit.

FreshBooks - Présentation

Prix

À partir de
15,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Prix sur demande


FreshBooks - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
anglais

Captures d'écran

Capture d'écran pour FreshBooks : The dashboard gives users an overview of revenue and profit
Capture d'écran pour FreshBooks : The dashboard gives users an overview of revenue and profit Capture d'écran pour FreshBooks : Custom invoices can be created Capture d'écran pour FreshBooks : Users can add their business' logo to their invoices Capture d'écran pour FreshBooks : Recurring invoice templates can be set up and managed Capture d'écran pour FreshBooks : Users can track invoice statuses to see which have been sent, viewed or paid Capture d'écran pour FreshBooks : Time entries can be recorded and total project hours logged can be tracked Capture d'écran pour FreshBooks : Billed and unbilled hours can be tracked Capture d'écran pour FreshBooks : Multiple timers can be added and run Capture d'écran pour FreshBooks : Expenses can be recorded and tracked Capture d'écran pour FreshBooks : Expenses can also be added and edited on mobile

FreshBooks - Avis

FreshBooks - Avis

Note globale
4.5
/
5
Excellent
1790

Très bien
1123

Moyen
218

Médiocre
31

Mauvais
21

Rapport qualité-prix
4.3
Fonctionnalités
4.2
Simplicité d'utilisation
4.5
Support client
4.4
92% des utilisateurs recommandent cette application
Utilisateur vérifié

Outil puissant

Il vraiment un outil puissant pour nous aider à lire et apprendre des choix


Alexandra R.

Freshbooks is the perfect solutions for service based businesses

We've used Freshbooks for quite sometime now in our business. When searching for billing software, I needed something smoothe, mobile and also that allowed for customer portals that could be branded to our company. This was a big deal for us, so we absolutely wanted to make sure it was a feature in whatever software it was and Freshbooks did just that.

Freshbooks is super easy to use and handles everything from the customer accounts, to the invoicing to recurring charges and credits. At the end of the year, all the clients get a statement of their services they have paid for, and they never have to contact us about anything. They can review their bills at any time, and also accept estimates that are put together. It also is fabulous for integrations, and we currently use Google Apps, Gusto HQ and a few others to make it that much more effective.


Traduire avec Google Translate
Utilisateur vérifié

My Payroll, Expenses, and Tax Platform of Choice

I like it a lot and I have been very happy with it.


Traduire avec Google Translate
Andreas L.

Freshbooks - Still one of the best billing systems around

Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for ticketing and my time tracking - it has allowed me to better streamline my operations.


Traduire avec Google Translate
Steve S.

Not for everyone, or even most...

I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service.

Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner.

If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.


Traduire avec Google Translate
Utilisateur vérifié
Secteur d'activité: Automobile
Taille de l'entreprise: 201-500 employés

Outil puissant

Logiciel utilisé toutes les semaines pendant Essai gratuit
Publié le 09/02/2020
Provenance de l'avis : Capterra

Il vraiment un outil puissant pour nous aider à lire et apprendre des choix

Avantages

L'avantage est que il facilite les choix et les tâches et claire a manipulé

Inconvénients

Inconvénients c'est que ça demande du temps pour fa

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Alexandra R.
Secteur d'activité: Design
Taille de l'entreprise: 2-10 employés
Traduire en français

Freshbooks is the perfect solutions for service based businesses

Publié le 26/11/2015
Provenance de l'avis : GetApp

We've used Freshbooks for quite sometime now in our business. When searching for billing software, I needed something smoothe, mobile and also that allowed for customer portals that could be branded to our company. This was a big deal for us, so we absolutely wanted to make sure it was a feature in whatever software it was and Freshbooks did just that.

Freshbooks is super easy to use and handles everything from the customer accounts, to the invoicing to recurring charges and credits. At the end of the year, all the clients get a statement of their services they have paid for, and they never have to contact us about anything. They can review their bills at any time, and also accept estimates that are put together. It also is fabulous for integrations, and we currently use Google Apps, Gusto HQ and a few others to make it that much more effective.

Avantages

Some of the biggest reasons we chose Freshbooks over other software:

*Incredibly smooth and easy to use interface
*Ability to brand your own in colors as well as add your logo
*Each customer can be assigned their own billing portal login and you can have multiple clients under one company but each have different username
*Utilizes Braintree payments (our primary merchant processor)
*Integrates with Google Apps and Gusto HQ
*Flat rate for up to 5 users, we currently use the Might Oak Plan
*Team tracking and hour logging for projects (huge deal since we work with contractors and they also have a free contractor add on option)
*Mobile App is killer - I pop off invoices like it's nobody's business :)

Inconvénients

*Reporting could be improved
*Needs better reconciliation in terms of balances. You can do daily balance sheets, but I would rather have it calculate how my business is doing based on capital in our current account, then factor in what we earned and our expenses.
*Not good for businesses that have inventory, need inventory management (this I wouldn't necessarily rate as a con however, because Freshbooks was built and designed for SERVICE style businesses - for that it works great)
*Reporting can't be opened in the mobile app, you need to access it via the browser
*To my knowledge, you can't run multiple businesses out of one account. We currently have two businesses and are deciding if we are going to open up a separate Freshbooks account or if there is another option that's better suited for the second business.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Utilisateur vérifié
Secteur d'activité: Télécommunications
Taille de l'entreprise: 2-10 employés
Traduire en français

My Payroll, Expenses, and Tax Platform of Choice

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/03/2020
Provenance de l'avis : Capterra

I like it a lot and I have been very happy with it.

Avantages

I am very happy with Freshbooks, it has removed my need for a full-time payroll manager and allows me to run everything straight through my CPA ever quarter.

Inconvénients

Very well thought out platform, I can not think of any cons, other the maybe better training when rolling out new features.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Andreas L.
Secteur d'activité: Télécommunications
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

Freshbooks - Still one of the best billing systems around

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/12/2019
Provenance de l'avis : Capterra

Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for ticketing and my time tracking - it has allowed me to better streamline my operations.

Avantages

Tracking and customer portal that is fully labeled as your own... this is a feature most competitors do not have. Know when your customers have viewed your invoices and even printed them! Slick mobile app

Inconvénients

Pricing has gone up vis a vis other comparable competitors. Ticketing is very basic. One issue that could have been done better is that this is more of a quoting system and not proposal based. So making fancier proposals you are best off using another platform.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Steve S.
Taille de l'entreprise: 51-200 employés
Traduire en français

Not for everyone, or even most...

Publié le 24/02/2015
Provenance de l'avis : GetApp

I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service.

Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner.

If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Avantages

Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to.

The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is:

Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers.

Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

Inconvénients

No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks.

My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses...

You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records.

And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay.

You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do.

Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.

Recommandation utilisateur
8.4/10
Basé sur 3 183 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

FreshBooks - Prix

FreshBooks - Prix

À partir de
15,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Prix sur demande

Prix sur demande

Rapport qualité-prix
4.3/5
Basé sur 3 183 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

FreshBooks - Fonctionnalités

FreshBooks - Fonctionnalités

API
Données en temps réel
Facturation
Gestion de la comptabilité
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Piste d'audit
Prise en charge de plusieurs devises
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Suivi des frais
Tableau de bord d'activités
Traitement des factures
Fonctionnalités
4.2/5
Basé sur 3 183 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur FreshBooks

Plus d'informations sur FreshBooks

Avantages

- Feuille de temps avec possibilité de facturer directement

- Notes de frais envoyées directement sur le système via un smartphone

- Import automatique de dépenses

- Applications iPhone

- Time tracking aussi depuis votre iPhone lors de déplacements

- Rappels de paiement en retard

FreshBooks - FAQ

FreshBooks - FAQ

Voici quelques-unes des questions fréquentes sur FreshBooks.

Q. Quels sont les types de licence disponibles pour FreshBooks ?

Types de licences disponibles pour FreshBooks :

À partir de: 15,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Prix sur demande

Q. Quelles sont les principales fonctionnalités du logiciel FreshBooks ?

Nous n'avons pas d'informations sur les fonctionnalités de FreshBooks.

Q. Qui utilise FreshBooks ?

Utilisateurs habituels du logiciel FreshBooks :

Auto-entrepreneurs, Entreprises de taille moyenne, PME

Q. Dans quelles langues FreshBooks est-il disponible ?

Langues dans lesquelles FreshBooks est disponible :

anglais

Q. Quels sont les types de licence disponibles pour FreshBooks ?

Types de licences disponibles pour FreshBooks:

Abonnement

Q. FreshBooks prend-il en charge les appareils mobiles ?

Appareils pris en charge par FreshBooks :

Android, iPhone, iPad

Q. Avec quelles applications FreshBooks peut-il s'intégrer ?

Applications s'intégrant à FreshBooks :

Capsule, Comindwork, DeskAway, DirectIQ, Kayako, Payment Evolution, Podio, Receipt Bank, TriNet Expense, Zendesk

Q. Quelles sont les ressources d'aide disponibles pour FreshBooks ?

Ressources d'aide disponibles pour FreshBooks :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo