Shopify - Prix, fonctionnalités, avis et comparateur de logiciels

Shopify

Outil de création de site e-commerce

4.4/5 (1227 avis)

Shopify - Présentation

Shopify est élégant, simple et abordable, avec des solutions d'E-commerce faciles d'emploi. Son adaptabilité et ses nombreuses fonctionnalités le rend idéal pour les commerces de toutes tailles. Elle permet de lancer facilement son e-magasin et de le faire fonctionner dans le temps. Plus de 30 000 magasins en ligne l'utilisent déjà.

Prix

À partir de
$29/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Inde et 4 autres, Amérique latine, Mexique, Royaume-Uni, États-Unis

Langues

anglais

Shopify - Avis

Note globale
4.4/5
90% d'avis positifs
709
Excellent
401
Très bien
81
Moyen
25
Médiocre
20
Horrible
Traduit par Google

Shopify is a Clean, Responsive E-commerce Solution

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04.04.2018
Provenance de l'avis : Capterra

Helped a friend setup multiple online businesses.

Avantages

If you want to stick to just basics and you need a clean, responsive E-commerce site, then Shopify is for you. No programming knowledge is required and there are many fine templates to choose from, and you can always find more. If you are interested in starting online, Shopify is a good choice because it offers a PCI compliant and secure shopping cart and payment gateway solution. Adding products to Shopify is surprisingly fast and easy but you are limited to 100 Variants. Shipping integration with USPS, UPS and Fedex is included and integrates with many popular software via Add ons. Things like email marketing, product feeds, and popups are easy to find and setup. And you can export your products to Google, and setup customer reviews with some other add ons. Having all these extra with add ons is both good and bad, and customers should be aware of the small downsides to Shopify.

Inconvénients

Most things come included, however any extra customization requires some kind of add-on with monthly charge. Thankfully they have a good amount of add-ons to choose from, but most have fake reviews. Shopify much like other modern shopping carts is unable to store credit cards, out of the box. If your business needs to charge a customer for re-shipping, you have to create an invoice each time using an addon or creating a new order. Customer support is responsive but very general, but the basic Shopify will suit most small business owners. I am however not like most people, and like more customization. You cannot customize things too much other than what templates and add ons offer. Development on Shopify is highly difficult and goes above and beyond html / css however you can make some small changes like adding an image, or a link, a variable, or a tracking script with a look in their help center.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduit par Google

It is a good software- would recommend to try it out

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 04.10.2017
Provenance de l'avis : Capterra

Avantages

Good UI but some of the simple options available with other ecommerce products are unavailable or cost extra. For example, if you want to calculate shipping for each item (as opposed to a flat shipping charge) you have to pay extra monthly. Also, you cannot adjust image sizes. If you want a different size image for the category page and the product page, you have to upload 2 images.

Inconvénients

This may be a good platform to start your online experience with, despite the high fees.However, I've run into an unexpected hurdle that I can not seem to resolve. I have had a chargeback (stolen credit card) from an order. It was settled, I had to pay out of my pocket. After I covered the chargeback willingly to keep my store operating, they froze my orders and would not let my money out of my account. They have started a fraud investigation on me, and requested my re-seller agreements and shipping and tracking information for my latest orders, which I produced promptly. This is not the frustrating part. I understand the importance of security and fraud prevention and would assist in any way I can to resolve the issue. It has now been two weeks since I submitted all the required information for review, and I have not heard anything back. No, we've received it and it's in review no we need more information. NOTHING. I have been calling back and they would not let me talk to the person who requested the information from me, because he is either out of the office, or we are unable to transfer your call directly to him. I have sent many emails directly to the investigator, starting off with nice and progressively more frustrated, but still professional and non-offensive.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduit par Google

I have successfully built 5+ websites with Shopify

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25.06.2018
Provenance de l'avis : Capterra

Avantages

If you want to build an ecommerce website and you have little to no experience with web development, then Shopify is your place to go. Anybody can easily get something set up in less than a day and begin selling immediately. I have created multiple websites on Shopify for myself and it is a very user-friendly platform with a lot of basic functionality that you will need in your business. Shopify can automate many steps in the process of selling products, and it will also act as a central hub for all your customer and product information. If I wanted to set up a website from scratch or piecing together other applications, it would take a lot of time and proabably cost me a lot more than the monthly cost of Shopify.

Inconvénients

Shopify is perfect for getting you going and it's great if you have a pretty standard and straightforward product line. If, however, you need to have some kind of a custom made function on your website, it's possible you can run into some hurdles. Shopify is in a tricky situation where they are trying to cater to those with little tech skills, but also needs to be able to work well with those that DO have the tech skills and want to customize things. One thing that is frustrating with Shopify is you're limited in certain ways when it comes to customizing website themes. You also are not allowed to upload your own theme. You must purchase the theme through Shopify. You are limited in your ability to customize the checkout page on your website.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduit par Google

Shopify Perks & Shortcomings

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 12.04.2017
Provenance de l'avis : SoftwareAdvice

Overall, Shopify is the clear leader in their industry. Do they have shortcomings? Sure. But compared to their competitors, the shortcomings are few and far between. After all, no system will ever be exactly perfect to your unique business unless you decide to build your own software which comes with the glitches and lack of functionality that building your own software entails.

Avantages

AMAZING CUSTOMER SERVICE. Shopify is entirely unparalleled in this regard. Their live chat option is not only convenient but staffed by PEOPLE WHO ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT! They are not an outside tech support and it is clear how well each of them is versed in the system and its capabilities.

Another amazing feature about Shopify is the plethora of apps that are available in order to customize your system (many of which are free!). This means that if Shopify is lacking in any way in terms of your particular business needs, there is definitely an app for it.

Inconvénients

1. They dont allow for multiple warehouses/locations in their inventory system!
2. They dont allow for cost of goods (COGs) vs. Retail pricing in their system which means it is completely useless for any inventory management or accounting needs
3. Their inventory system doesn't have an "inventory taking" system built in which means it has to be done manually (NOT an option for anyone who has ever had to actually manage an inventory. which i assume is ALL of us)

Overall, their shortcomings are ENTIRELY within the inventory department which is such an essential aspect of running a business and book keeping.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Traduit par Google

Great service but you need to be careful

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18.01.2018
Provenance de l'avis : Capterra

We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Avantages

1. Easy to use and hassle free. Analytics is super helpful.
2. There are some learning curves but it is easy to get accustomed.
Shopify constantly add up new features like social network integrations, new sales channels, added security and so on.
3. A lot of Apps to try although it is the double-edged sword. It is easy to determine which app you will pick based on a lot of reviews compared to different platforms.
4. Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up.
5. Facebook, Pinterest and Instagram shopping integration is awesome. It is really helpful either send more customers to your website or real sales on those platforms.
6. Amazon and eBay integrations are not that great but worth to try.

Inconvénients

Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Shopify - Prix

À partir de
$29/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Prix sur demande

Shopify - Fonctionnalités

  • API
  • Catalogue de produits
  • Customizable Branding
  • Electronic Payments
  • Gestion de contenu
  • Gestion de la réduction
  • Importation et exportation de données
  • Modèles personnalisables
  • SSL Security
  • Tableau de bord d'activités
  • Third Party Integration
  • Traitement des commandes
  • eCommerce Management

  • Automatic Notifications
  • Contrôle d'accès
  • Custom Forms
  • Drag & Drop Interface
  • Intégration des médias sociaux
  • Rapports et statistiques
  • Search Functionality

Plus d'information sur Shopify

Principales fonctionnalités sur Shopify

Avantages

  • 100+ templates totalement customisables

  • Possibilité d'accueillir plus de 65 moyens de paiement

  • Application officielle iPhone dédiée au management du magasin

  • Back-ups automatiques des données du magasin et de ses clients

  • Shopify - FAQ

    Voici quelques-unes des questions fréquentes sur Shopify.

    Q. Quels sont les types de licence disponibles pour Shopify ?

    Types de licences disponibles pour Shopify :

    À partir de: $29/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Prix sur demande

    Q. Quelles sont les principales fonctionnalités du logiciel Shopify ?

    Nous n'avons pas d'informations sur les fonctionnalités de Shopify.

    Q. Qui utilise Shopify ?

    Utilisateurs habituels du logiciel Shopify :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Organismes à but non lucratif, PME

    Q. Dans quelles langues Shopify est-il disponible ?

    Langues dans lesquelles Shopify est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Shopify ?

    Types de licences disponibles pour Shopify:

    Abonnement

    Q. Shopify prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Shopify :

    Android, iPhone, iPad

    Q. Avec quelles applications Shopify peut-il s'intégrer ?

    Applications s'intégrant à Shopify :

    OrderHarmony, Ordoro, RJMetrics, Sendloop, ShipStation, Stitch Labs, Storefront Social, TradeGecko, Veeqo, Yotpo

    Q. Quelles sont les ressources d'aide disponibles pour Shopify ?

    Ressources d'aide disponibles pour Shopify :

    FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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