Shopify - Prix, fonctionnalités, avis et comparateur de logiciels

Shopify

Outil de création de site e-commerce

4.4/5 (640 avis)

Shopify - Présentation

Shopify est élégant, simple et abordable, avec des solutions d'E-commerce faciles d'emploi. Son adaptabilité et ses nombreuses fonctionnalités le rend idéal pour les commerces de toutes tailles. Elle permet de lancer facilement son e-magasin et de le faire fonctionner dans le temps. Plus de 30 000 magasins en ligne l'utilisent déjà.

Prix

À partir de
$14/mois
Types de licence
version d'essai gratuite
abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Inde et 4 autres, Amérique latine, Mexique, Royaume-Uni, États-Unis

Langues

anglais

Shopify - Avis

Note globale
4.4/5
87% d'avis positifs
357
Excellent
200
Très bien
52
Moyen
15
Médiocre
16
Horrible

It is a good software- would recommend to try it out

Logiciel utilisé Daily pendant plus d'un an
Publié le 04.10.2017
Provenance de l'avis : Capterra

Avantages

Good UI but some of the simple options available with other ecommerce products are unavailable or cost extra. For example, if you want to calculate shipping for each item (as opposed to a flat shipping charge) you have to pay extra monthly. Also, you cannot adjust image sizes. If you want a different size image for the category page and the product page, you have to upload 2 images.

Inconvénients

This may be a good platform to start your online experience with, despite the high fees.However, I've run into an unexpected hurdle that I can not seem to resolve. I have had a chargeback (stolen credit card) from an order. It was settled, I had to pay out of my pocket. After I covered the chargeback willingly to keep my store operating, they froze my orders and would not let my money out of my account. They have started a fraud investigation on me, and requested my re-seller agreements and shipping and tracking information for my latest orders, which I produced promptly. This is not the frustrating part. I understand the importance of security and fraud prevention and would assist in any way I can to resolve the issue. It has now been two weeks since I submitted all the required information for review, and I have not heard anything back. No, we've received it and it's in review no we need more information. NOTHING. I have been calling back and they would not let me talk to the person who requested the information from me, because he is either out of the office, or we are unable to transfer your call directly to him. I have sent many emails directly to the investigator, starting off with nice and progressively more frustrated, but still professional and non-offensive.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Shopify Perks & Shortcomings

Logiciel utilisé Daily pendant plus d'un an
Publié le 12.04.2017
Provenance de l'avis : SoftwareAdvice

Overall, Shopify is the clear leader in their industry. Do they have shortcomings? Sure. But compared to their competitors, the shortcomings are few and far between. After all, no system will ever be exactly perfect to your unique business unless you decide to build your own software which comes with the glitches and lack of functionality that building your own software entails.

Avantages

AMAZING CUSTOMER SERVICE. Shopify is entirely unparalleled in this regard. Their live chat option is not only convenient but staffed by PEOPLE WHO ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT! They are not an outside tech support and it is clear how well each of them is versed in the system and its capabilities.

Another amazing feature about Shopify is the plethora of apps that are available in order to customize your system (many of which are free!). This means that if Shopify is lacking in any way in terms of your particular business needs, there is definitely an app for it.

Inconvénients

1. They dont allow for multiple warehouses/locations in their inventory system!
2. They dont allow for cost of goods (COGs) vs. Retail pricing in their system which means it is completely useless for any inventory management or accounting needs
3. Their inventory system doesn't have an "inventory taking" system built in which means it has to be done manually (NOT an option for anyone who has ever had to actually manage an inventory. which i assume is ALL of us)

Overall, their shortcomings are ENTIRELY within the inventory department which is such an essential aspect of running a business and book keeping.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10

Great service but you need to be careful

Logiciel utilisé Daily pendant plus de deux ans
Publié le 18.01.2018
Provenance de l'avis : Capterra

We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Avantages

1. Easy to use and hassle free. Analytics is super helpful.
2. There are some learning curves but it is easy to get accustomed.
Shopify constantly add up new features like social network integrations, new sales channels, added security and so on.
3. A lot of Apps to try although it is the double-edged sword. It is easy to determine which app you will pick based on a lot of reviews compared to different platforms.
4. Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up.
5. Facebook, Pinterest and Instagram shopping integration is awesome. It is really helpful either send more customers to your website or real sales on those platforms.
6. Amazon and eBay integrations are not that great but worth to try.

Inconvénients

Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Shopify makes you manage and create your own store easily

Logiciel utilisé Weekly pendant plus de deux ans
Publié le 02.01.2018
Provenance de l'avis : Capterra

I have benefited a lo from Shopify. Shopify has surely helped me in running my online business. I haven¿t earned much yet through this platform because I feel I¿m still new to this online realm. I have more online presence with an increasing customer base. I can sell my products easily without any hassle. The return I am getting from just a small investment in this portal, this is just astonishing. As everything is online, I don't have to give this business a lot of attention as I know it still keeps on running without my intervention. The analysis feature helps a lot in marketing my product to the right market further bringing in more income for me. My inventory is well managed, payments are received securely and also my customers are growing. Clearly this is quite beneficial for the expansion of my business

Avantages

-Shopify lets you sell via your Facebook page
-Allows you to use Shopify in a physical location to sell goods / manage inventory
-Gives you access to Shopify's Buy Button, which allows you to sell goods on an existing website or blog.
-Top notch security measures keeping my transactions secured
-Brilliant customer support team
-Keeps a track of my inventory in a much effecient way
-Get detailed analysis and reports on my sales and forecasts
-Easy to use and understand software
-Interface is well designed making me addicted to the software
-Integration with Paypal
-Value for money is great as the cheapest package starts from $9/month

Inconvénients

-A lot of Unnecessary deductions by Shopify like Credit Card rate of 1.6-2.2% for every transaction via credit card
-Shopify payments not available in many countries
-Only 10 themes available with the free plan
-Software crashes sometimes when I try to export data

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

The best is yet to come

Logiciel utilisé Daily pendant plus de deux ans
Publié le 20.07.2017
Provenance de l'avis : Capterra

Blazing fast developments, more customers, more earnings

Avantages

Shopify is a platform focused on product and inventory managment for your online sales. It allows you to tack your inventory and have reports on your sales. You might say "well, others can do that as well" and the answer is yes, but can they do it better? Shopify is a software as a service, self hosted with a monthly pament. For setting up a quick shop for someone not tech saavy at all Shopify is perfetc, just a few clicks and you're earning money. If you have a physical store the POS is free! Customer service people is always happy and gentle.

Inconvénients

Lack of customization for the product structure at the development level. You end up doing "tricks" with tags and tables inside the content of the product to do some cutomizations at template level. Customer service is a fallacy, yes, they have a chat and they talk with you but 3/3 times I've used it they said my problem was going to be resolved later, that they would open a ticket for that and they never happened (I had to open again a chat in order for them to remind my case). Layout of the admin sections is not clear enough, many links and sections are hidden in undescriptive links.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10

Prix

À partir de
$14/mois
Types de licence
version d'essai gratuite
abonnement
Rapport qualité-prix
Prix sur demande

Shopify - Avantages

  • 100+ templates totalement customisables

  • Possibilité d'accueillir plus de 65 moyens de paiement

  • Application officielle iPhone dédiée au management du magasin

  • Back-ups automatiques des données du magasin et de ses clients

  • Shopify - FAQ

    Voici quelques-unes des questions fréquentes sur Shopify.

    Q. Quels sont les types de licence disponibles pour Shopify ?

    Types de licences disponibles pour Shopify :

    À partir de: $14/mois

    Type de licence: abonnement

    version d'essai gratuite: disponible

    Prix sur demande

    Q. Quelles sont les principales fonctionnalités du logiciel Shopify ?

    Nous n'avons pas d'informations sur les fonctionnalités de Shopify.

    Q. Qui utilise Shopify ?

    Utilisateurs habituels du logiciel Shopify :

    auto-entrepreneurs, grandes entreprises, entreprises de taille moyenne, organismes à but non lucratif, PME

    Q. Dans quelles langues Shopify est-il disponible ?

    Langues dans lesquelles Shopify est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Shopify ?

    Types de licences disponibles pour Shopify:

    abonnement

    Q. Shopify prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Shopify :

    iPhone, iPad

    Q. Avec quelles applications Shopify peut-il s'intégrer ?

    Applications s'intégrant à Shopify :

    FluidSurveys, OrderHarmony, Ordoro, RJMetrics, Sendloop, ShipStation, Stitch Labs, Storefront Social, Veeqo, Yotpo

    Q. Quelles sont les ressources d'aide disponibles pour Shopify ?

    Ressources d'aide disponibles pour Shopify :

    FAQ, forum, base de connaissances, support en ligne, support téléphonique, tutoriels vidéo

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