En savoir plus sur BigCommerce

Bigcommerce est une plateforme SaaS de vente en ligne tout-en-un destinée aux entreprises en ligne établies et en croissance qui recherchent une solution performante dans un package convivial. Créez une boutique en ligne à partir de rien ou migrez depuis une plateforme existante avec l'outil convivial de création de boutiques qui propose des modèles de pointe conçus pour optimiser le taux de conversion des ventes. Bigcommerce regorge de fonctionnalités et d'intégrations à l'échelle de l'entreprise, permettant ainsi une personnalisation avancée à l'aide d'une interface utilisateur simple. Essayez Bigcommerce aujourd'hui avec une version d'essai gratuite de 14 jours.

Options de tarification dès :

29,95 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

Canada, Royaume-Uni, États-Unis

Langues

anglais

Options de tarification dès :

29,95 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Images

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Fonctionnalités

Nombre total de fonctionnalités pour BigCommerce : 78

  • API
  • Achats et réceptions
  • Avis et notes sur les produits
  • CRM
  • Carte de fidélité
  • Catalogage/catégorisation
  • Chat et messagerie
  • Commande par lot
  • Commerce mobile
  • Commerce social
  • Comptes clients
  • Configurateur de produits
  • Conformité PCI
  • Correction en temps réel
  • Créateur de boutiques en ligne
  • Devis
  • Détection de fraude
  • Facturation récurrente et des abonnements
  • Front et Back ends découplés
  • Gestion SEO
  • Gestion de contenu
  • Gestion de l'e-commerce
  • Gestion de l'impôt
  • Gestion de la conception
  • Gestion de site web
  • Gestion des avis
  • Gestion des canaux
  • Gestion des clients
  • Gestion des commandes
  • Gestion des e-mails
  • Gestion des expéditions
  • Gestion des modèles
  • Gestion des newsletters
  • Gestion des promotions
  • Gestion des remboursements
  • Gestion des remises
  • Gestion des retours
  • Gestion des stocks
  • Gestion des stocks
  • Gestion multicanal
  • Importation et exportation de données
  • Intégration de marketplace
  • Intégrations de tiers
  • Kitting
  • Marketing multicanal
  • Marquage
  • Mesure des performances
  • Migration de données
  • Modèles
  • Modèles prédéfinis
  • Notes/avis
  • Optimisation des stocks
  • Options de paiement
  • Paiements électroniques
  • Panier d'achat
  • Point de vente (PDV)
  • Points de contact clients
  • Pour le B2B
  • Prise en charge de plusieurs devises
  • Prise en charge de plusieurs langues
  • Prise en charge de plusieurs magasins
  • Prise en charge de plusieurs pays
  • Projections
  • Rapports et analyses
  • Rapports et statistiques
  • Recherche/Filtre
  • Relance de paniers abandonnés
  • Renouvel. commandes
  • Segmentation de la clientèle
  • Synchronisation de données
  • Sécurité SSL
  • Sécurité des données
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des commandes
  • Visualisation de données
  • e-mail marketing
  • Étiquettes d'expédition

Alternatives

Squarespace

4,6
Alternative n° 1 à BigCommerce
Squarespace est la plateforme tout-en-un qui permet de créer un beau site web, une belle boutique en ligne ou un beau...

Marketing 360

4,7
Alternative n° 2 à BigCommerce
Marketing 360 est une entreprise proposant un logiciel de marketing qui combine un logiciel intégré et des services de...

Odoo

4,2
Alternative n° 3 à BigCommerce
Odoo est une suite d'applications professionnelles en open source entièrement intégrée et personnalisable. La plupart...

NetSuite

4,1
Alternative n° 4 à BigCommerce
NetSuite est une solution ERP cloud adoptée par plus de 24 000 clients à forte croissance dans le monde entier pour...

Avis

Note globale

4,3 /5
(186)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,1/5
Simplicité d'utilisation
4,2/5
Support client
4,2/5

Vous avez déjà BigCommerce ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

Donnez votre avis !
Afficher 5 avis sur 186
Nathan K.
Note globale
  • Secteur d'activité: Articles de sport
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Among the best ecommerce solutions for growing businesses

Publié le 04/09/2019

We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered...

We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Avantages

Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Inconvénients

Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

Justin D.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

TYLER'S x BigCommerce

Publié le 09/11/2020

BigCommerce has been absolutely phenomenal. We're glad to be based in Austin, Texas alongside some...

BigCommerce has been absolutely phenomenal. We're glad to be based in Austin, Texas alongside some of the BigCommerce team. Their support staff has been instrumental in our ability to adjust when a problem arises, and find a long term solution to ensure our ongoing success.

Avantages

BigCommerce has developed a simplistic software that's allowing small and mid size companies to maneuver at scale. We've been able to learn and adapt new strategies as their team continues to open new capabilities to developers and as they push development in their app market. Fast and reliable apps will be key to building and maintaining the next evolution of ecommerce businesses and having that infrastructure in place will be pivotal in the years to come.

Inconvénients

When we teamed up with BigCommerce, they were a newer competitor in the market. Some similar companies were able to offer functionalities that were limiting to our initial growth through ecommerce. Being a brick and mortar based business since 1978, we had a multitude of functionalities needed to keep up with our physical locations. Although they couldn't offer these features out of the gate, they were quick to get them implemented and worked closely with us to resolve our issues.

Jason K.
Note globale
  • Secteur d'activité: Impression
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Easy to use but they didn't have my back

Publié le 22/07/2021

At first it was great, but as they got bigger they didn't seem to value my business the same way...

At first it was great, but as they got bigger they didn't seem to value my business the same way and forced me to pay almost 3 times what I had agreed to. I was happy to switch to a competitor when I did.

Avantages

I liked that it was very easy to figure out. It was updated regularly and laid out nicely. I built my first e-commerce store on my own using this software.

Inconvénients

I kept hitting walls with what I wanted to do. Some of the features were limiting like "Options" and I kept hoping they would improved them. They also made a change to their pricing structure and took away Customer Groups on the plan I was on. It was $29/mo and then all of a sudden it was $79/mo. I wish they grandfathered me in. When I called to complain or work something out, they had a take it or leave it attitude... so I left it.

Chad W.
Note globale
  • Secteur d'activité: Internet
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Easy to make basic sites, difficult to do more

Publié le 18/11/2018

It does the basics well, but there are plenty of e-commerce platforms out there that outperform...

It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Avantages

BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier.

There are many custom themes for Bigcommerce, and most of them look great.

The interface has gotten a much needed facelift in the past few years.

Inconvénients

If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress.

They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable.

For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages.

And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal

The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email.

I mentioned the interface is better, but it's still quite buggy.

Asher J.
Note globale
  • Secteur d'activité: Biens de consommation
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

BigCommerce is a great online store solution.

Publié le 07/06/2021

We have used BigCommerce for over 6 years, and it has proved to be a fantastic online store...

We have used BigCommerce for over 6 years, and it has proved to be a fantastic online store solution, offering a simple interface, every feature you need, ease of payment for customers, and simple integration.

Avantages

Order management is the strongest point of BigCommerce, and that is exactly what you want from an online store. Integration is simple and accurate, reporting and analytics are comprehensive, and the scalable pricing structure is the cherry on top. An excellent product.

Inconvénients

I really don't have any complaints about BigCommerce. Oh wait, I thought of one - Stop asking me to change my password every 3 months - it's annoying !

Afficher 5 avis sur 186 Lire tous les avis

BigCommerce - FAQ

Voici quelques-unes des questions fréquentes sur BigCommerce.

Types de licences disponibles pour BigCommerce :

  • À partir de: 29,95 $US/mois
  • Type de licence: Abonnement
  • Essai gratuit: Disponible

Utilisateurs habituels du logiciel BigCommerce :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles BigCommerce est disponible :

anglais

Appareils pris en charge par BigCommerce :

Android (mobile), iPhone (mobile)

Applications s'intégrant à BigCommerce :

2Checkout, Authorize.Net, Birdeye, Brightpearl, Facebook, Google Ads, HubSpot Marketing Hub, Instagram, Keap, Mailchimp, NetSuite, PayPal, PayPal Commerce Platform, QuickBooks Online Advanced, ShippingEasy, Skubana, Square Point of Sale, Stripe, Sustainability Engagement, Worldpay, Xero, Yotpo, Zoho CRM

Ressources d'aide disponibles pour BigCommerce :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Service de support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour BigCommerce.