Automatisation des flux de travail mobiles
4.6/5 (156 avis)ProntoForms™ est une solution de flux de travail mobile utilisée par plus de 3 500 entreprises clientes pour collecter, recevoir et soumettre des données sur le terrain. Disponible pour les smartphones et les tablettes, ProntoForms intègre une application pour appareil mobile et un portail de gestion web permettant de gérer les équipes et les flux de données. Cette solution offre la possibilité d'exporter ou de connecter des données vers le back-office ou vers des services cloud couramment utilisés.
L'application ProntoForms est utilisée dans de nombreux secteurs, notamment la construction, le pétrole et le gaz, la CVC, l'électricité, la maintenance des installations, le commerce de détail, le transport, etc.
Le portail web vous permet de créer des formulaires personnalisés adaptés aux processus de votre entreprise, ainsi que de gérer les données et les autorisations des utilisateurs.
Les utilisateurs de ProntoForms sur smartphone et tablette peuvent collecter des données rapidement et les envoyer vers une grande variété de destinations de données, notamment tous les systèmes de back-office, les services cloud courants, les sites FTP et HTTP (PUT et POST), etc.
ProntoForms peut être déployé en moins de 30 jours et est le lauréat du concours Frost 2015 et du Prix Sullivan de l'innovation et du leadership dans la stratégie concurrentielle dans le secteur des formulaires mobiles.
ProntoForms est disponible directement auprès de ProntoForms ou via les principaux revendeurs. Lorsqu'elle est vendue par AT&T, la solution s'appelle AT&T Mobile Forms.
Avantages
On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side.
On the Implementation side- ease of use. Minimal errors even though humanly driven.
Inconvénients
Difficulty in accessing the actual raw data files after 45 days.
The last round of beta releases; Repeating sections & Conditional Logic, is a major step forward, but you need to get caught up on the web portal so we can adjust the forms on beta changes ourselves (I'm also involved with that beta team and reviewed the first draft last week).
Still need major functionality added in file (data source) features and more advanced conditional logic to make this product top end.
Customer service in the past was just so, so and Taylor felt like their voice was not being heard and was actually starting to look at alternatives mostly due to of lack of functionality . But lately since being very involved with various beta teams, the contact level has been superior, and response great. The enhancements we've been asking for, for years are starting to become available and Taylor is starting to see light at the end of the tunnel. If this tend continues, Taylor will continue to deploy this product.
Avantages
The ease of use
Inconvénients
Lack of programming functionality from a design stand point. We need a highly sophisticated form to make this work for us, and we are not yet there.
Randy,
Great review - we're continually working on our platform and the services that support it, so we're glad to hear improvements are being appreciated.
You're helping us push the envelope of our capabilities, thanks again for helping us in our beta progam.
Best,
Jordan @ ProntoForms
Form the very start, the ProntoForms people and their forms & service have been exceptional. My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager. They listed carefully and created an APP environment to meet the demanding needs of the salesforce. we covered every aspect, process steps, details on the screen, best formats, folders, data flow, yes, we covered everything.. The account management group was always there to provide support and consultation too.
Our ProntoForm form is successfully operating after two years in production - still going strong. A true measure of success- satisfied salespeople.. that's a great accomplishment!
The PronotForms support team is one of the best that I've ever experienced.. Timely, practical accurate responses and solutions, even going the extra mile to provide creative options when I have exceptions!
Every member of ProntoForms team is personable, dedicated, and focused..
Ask me about value?.. Satisfied salespeople, a service level near 100%. my management pleased with the data received, and I have time for other projects .. PRICELESS
Thanks ProntoForms - SUPER Job!!
Avantages
Simple to use, almost fail proof for data flow, and consistently functions as promised
Inconvénients
Need to updated form content a bit clumsy
We have always had a problem with delay in data entry. Now that prontoforms is easy to use and connected via mobile network, forms come in on time and in one format set from our form building team. With one person controlling the format and output it makes the process more uniform and organized as well.
Avantages
The software is very user friendly from building the forms to entering the forms on the ipad. The process is easy to deploy and manage for all users no matter your level of experience in technology. All forms come in the same format in almost real time. Very few errors now compared to the old methods and also easy to revise and resend when there is an error by user.
Inconvénients
One of our few complaints is the freedom to update and change the form when there is a custom layout attached. The form is then locked which i understand if there are certain changes made it could make the output nonfunctional. There should be a layout builder we could use similar to the form builder. I mentioned this in a previous review and was sent a link to custom layout builder. Will be trying this out and update with my thoughts. Thank you for getting back to me promptly!
Pronto Forms has provided a platform in which we can give the much needed feedback to the users. It gives us the information necessary to manage our teams and make business decisions. The best part is how quickly we can receive the information. Getting QCs or KPIs in real time as soon as the submit them is priceless.
Avantages
The ability to create information in real time. The ability to have custom emails and multiple destinations and using filters to distribute just what they need to know. Capturing pictures and signatures. Map locations and many other features. And the ability to customize any form to any type of business.
Inconvénients
The forms builder not allowing us to use bold or underline or other fonts to really make our forms look good. The PDFs are still a little plain and we would like to make them look better. Things like indenting and others would make it easier to make the forms look better.
Patricia,
Thank you for the review.
We have functionality that will support being able to see the last QC done at a site! Expect contact from your account manager shortly to take you through it.
Best,
Jordan @ ProntoForms
Voici quelques-unes des questions fréquentes sur ProntoForms.
Types de licences disponibles pour ProntoForms :
À partir de: 15,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de ProntoForms.
Utilisateurs habituels du logiciel ProntoForms :
Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME
Langues dans lesquelles ProntoForms est disponible :
anglais, français, allemand, espagnol
Types de licences disponibles pour ProntoForms:
Abonnement
Appareils pris en charge par ProntoForms :
Android, iPhone, iPad
Applications s'intégrant à ProntoForms :
Dropbox, Evernote, Office 365, QuickBooks Online, Salesforce Sales Cloud, ServiceMax, Twitter, Workato, Zendesk, iDeals Virtual Data Room
Ressources d'aide disponibles pour ProntoForms :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Our company was using a paper based 3 copy invoicing system 3 years ago and our new owner started out looking to reduce this labour & time consuming process at the end of every monthly billing cycle in the office. We did our research and found Pronto Forms seemed like a good match for getting the job done. The mobile application also allowed us to equip our Service Technicians out in the field with a mobile device to process invoices on the spot. This brought multiple effiencies and time consuming cuts to their work day as well. They were able to process invoices on the spot , obtaining the custmer approval signature and adding as many comments as necessary to alert inside office staff or customer management of a potential issue or condition. Not only are we working more efficiently, but we have reduced some of the added pressure and amount of time the Service Technicians in the field were spending on administration.
The Pronto Forms Development Staff and the Technical Support Staff are easily accessible and respond with solutions in a timely matter. They are easy to work with and bring information to us in a non technical manner, that we who may not be at the same technical level of knowledge, understand.
We continue to work with the Pronto Team to develop and implement custom forms as our business expands, and we offer additional services to newly acquired customer demographics.
We have had great results thus far with Pronto Forms and as we continuing to expand our business will look to their knowledge and expertise for the custom form fit.