Paycom

Logiciel cloud de gestion du capital humain (HCM)

4,4 /5 (513 avis) Donnez votre avis !

Paycom - Présentation

Description du logiciel Paycom

Fondé en 1998, Paycom, basé à Oklahoma City, a été le pionnier du secteur de la paie en étant l'un des premiers à offrir aux entreprises une alternative aux logiciels de paie installés. À l'aide de la technologie SaaS (Software-as-a-Service), Paycom fournit un logiciel de pointe pour la gestion web du capital humain qui offre aux employeurs un accès en temps réel à leurs informations. Ce qui a commencé comme une application unique pour la paie s'est élargi à une suite de services riche en fonctionnalités, comprenant la gestion du temps et des effectifs, l'acquisition et la gestion de talents, la gestion des ressources humaines et la paie.
L'application de Paycom a pris de l'ampleur, tout comme son engagement envers le modèle de service personnalisé qui garantit aux clients un point de contact unique pour toutes leurs demandes d'informations. L'assistance personnelle fournie par des spécialistes dédiés et l'efficacité accrue fournie par la technologie de paie et des ressources humaines créent une proposition de valeur unique qui a catapulté Paycom en tant que leader du secteur de la gestion en ligne de capital humain.

Paycom - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Paycom - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Paycom :
Capture d'écran pour Paycom : Capture d'écran pour Paycom : Capture d'écran pour Paycom : Capture d'écran pour Paycom : Capture d'écran pour Paycom :

Paycom - Avis

Paycom - Avis

Note globale
4,4
/
5
Excellent
312

Très bien
121

Moyen
53

Médiocre
13

Mauvais
14

Rapport qualité-prix
4,3
Fonctionnalités
4,4
Simplicité d'utilisation
4,3
Support client
4,4
84% des utilisateurs recommandent cette application
Susie S.

Outstanding Product and Support

The BEST Payroll, and HRIS system on the market hands down!


Traduire avec Google Translate
Elaine R.

Paycom- From Manual Processes to the Modern Age

Overall our experience with Paycom has been very positive. Like any new system it has not always been easy, and some days I have really wished that hitting a computer did make it work better. However, if you take time to understand the system, and really think through your processes to mold them to what Paycom is designed to do instead of trying to may Paycom fit into your old processes, it always works out.


Traduire avec Google Translate
Joel V.

Review of Paycom

My overall experience using Paycom is great! I've been using it for over seven years now and have had minimal issues.


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Karissa B.

Bait and switch, twice

Bait and switch, twice now. Do not recommend.


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Armaan D.

Paycom is Incredible and has the best support team!

Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.


Traduire avec Google Translate
Susie S.
Secteur d'activité: Services financiers
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français

Outstanding Product and Support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/11/2019
Provenance de l'avis : GetApp

The BEST Payroll, and HRIS system on the market hands down!

Avantages

This product has high technology and excellent ease of use. It is ever changing and improving to allow you to keep up with the latest technology. Paycom also will customize your product for your individual companies use. The customer support is outstanding and they are always there to assist you!

Inconvénients

There isn't much I don't love about Paycom. They have outstanding support and walk me through each portion of the program. The only issue I have had with Paycom is not having the Back Benefits automatically calculated. BUT this feature is coming soon!

Traduire en français

Réponse de Paycom

Susie, thank you for sharing your Paycom experience! We are so thrilled that you enjoy using our products.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Elaine R.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 51-200 employés
Traduire en français

Paycom- From Manual Processes to the Modern Age

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 20/12/2019
Provenance de l'avis : Capterra

Overall our experience with Paycom has been very positive. Like any new system it has not always been easy, and some days I have really wished that hitting a computer did make it work better. However, if you take time to understand the system, and really think through your processes to mold them to what Paycom is designed to do instead of trying to may Paycom fit into your old processes, it always works out.

Avantages

Paycom has been a massive change for my company. In January of 2019, we switch from a paper-driven, multi-system segmented way of running our HR and Payroll departments to Paycom, and we will NEVER go back! I worked with my team as well as Paycom's implementation team to get the system set up and then in training our Management Team as well as our employees in how to effectively use Paycom. After some bumps in the road, our departments are running smoothly, and we cannot begin to tell you how much of our time we have gotten back in our days because of it. My favorite thing about the system is how intuitive it is. Once you understand how the Personel Actions Forms work, you can easily understand the Performance Discussion forms. The things you learn from those programs will help you know how to interact with the other modules as well. We also really appreciate how often they create, advertise, and then released new features for free. Things that our team use regularly now did not exist when we first rolled out the system. It has made a massive difference in how we manage our people-data and administer almost every HR and Payroll function and several other processes besides.

Inconvénients

The thing that we have struggled with the most is that the system is almost too customizable. Take a PAF (Personel Action Form), for example. On there is has an effective date feature that allows you to either back-date the pay-change or set it for a future date. We had been using that feature for months when an audit showed that the effective date was not working. When we contacted our Account Specialist, they said that they needed to "turn that feature on" before it would be working. There have been a few other features that we didn't know we needed to ask for them to be "turned on" and just assumed that they were.

Traduire en français

Réponse de Paycom

Thank you for the review and feedback, Elaine! We are thrilled that you and your organization are enjoying Paycom! Please let us know if there is any way we can improve your experience by either directly reaching out to your specialist or contacting our team at feedback@paycomonline.com.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Joel V.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 201-500 employés
Traduire en français

Review of Paycom

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 26/06/2020
Provenance de l'avis : Capterra

My overall experience using Paycom is great! I've been using it for over seven years now and have had minimal issues.

Avantages

I like how easy it is to use Paycom. The interface is very user friendly and easy to navigate. I use Paycom weekly to approve time sheets and process PAFs for my employees. I like that Paycom provides videos that show you how to use all their features. The mobile app is also an essential part of my work as sometimes i am not near a computer to access Paycom. The App is very easy to use and very convenient.

Inconvénients

What i like least about Paycom is that sometime i feel like i'm clicking on a bunch of links to get to my destination. Paycom has gotten better with time but when I am in a hurry and need to get somewhere quick, it feels like it takes forever with all the links i have to click.

Traduire en français

Réponse de Paycom

Joel, thank you for the 5-star review! We're glad you find Paycom to be user friendly! We appreciate your feedback, please be sure to let us know if there are any other improvements you would like to see at feedback@paycomonline.com.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 10.0/10

Karissa B.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 51-200 employés
Traduire en français

Bait and switch, twice

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13/02/2020
Provenance de l'avis : Capterra

Bait and switch, twice now. Do not recommend.

Avantages

Client specialist is excellent at responding.

Inconvénients

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Traduire en français

Réponse de Paycom

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Armaan D.
Secteur d'activité: Restaurants
Taille de l'entreprise: 201-500 employés
Traduire en français

Paycom is Incredible and has the best support team!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/05/2020
Provenance de l'avis : GetApp

Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.

Avantages

There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.

Inconvénients

There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.

Traduire en français

Réponse de Paycom

Thank you for the 5-star review, Armaan! We're thrilled you have enjoyed working with our sales team and our support specialists! We appreciate your feedback, and we encourage you to continue sharing any enhancements you would like to see from us with your dedicated support team.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,5/10
Basé sur 513 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Paycom - Prix

Paycom - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,3/5
Basé sur 513 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Paycom - Fonctionnalités

Paycom - Fonctionnalités

API
Base de données des employés
Gestion des employés
Gestion des performances
Gestion du recrutement
Importation et exportation de données
Intégration de tiers
Intégration des collaborateurs
Notifications automatiques
Portail des employés
Portail employés
Portail libre-service
Rappels
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Suivi des candidatures
Tableau de bord d'activités
Fonctionnalités
4,4/5
Basé sur 513 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Paycom - FAQ

Paycom - FAQ

Voici quelques-unes des questions fréquentes sur Paycom.

Q. Quels sont les types de licence disponibles pour Paycom ?

Types de licences disponibles pour Paycom :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Paycom ?

Nous n'avons pas d'informations sur les fonctionnalités de Paycom.

Q. Qui utilise Paycom ?

Utilisateurs habituels du logiciel Paycom :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Paycom est-il disponible ?

Langues dans lesquelles Paycom est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Paycom ?

Types de licences disponibles pour Paycom:

Abonnement

Q. Paycom prend-il en charge les appareils mobiles ?

Appareils pris en charge par Paycom :

Android, iPhone, iPad

Q. Avec quelles applications Paycom peut-il s'intégrer ?

Applications s'intégrant à Paycom :

Aladtec, BizRun, Harri, Hotel Effectiveness, Hubworks Hostel Management, Pereless Systems, QSROnline, Tanda, TimeClock Plus, Wisetail LMS

Q. Quelles sont les ressources d'aide disponibles pour Paycom ?

Ressources d'aide disponibles pour Paycom :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo