En savoir plus sur Paycom

Fondé en 1998, Paycom, basé à Oklahoma City, a été le pionnier du secteur de la paie en étant l'un des premiers à offrir aux entreprises une alternative aux logiciels de paie installés. À l'aide de la technologie SaaS (Software-as-a-Service), Paycom fournit un logiciel de pointe pour la gestion web du capital humain qui offre aux employeurs un accès en temps réel à leurs informations. Ce qui a commencé comme une application unique pour la paie s'est élargi à une suite de services riche en fonctionnalités, comprenant la gestion du temps et des effectifs, l'acquisition et la gestion de talents, la gestion des ressources humaines et la paie.
L'application de Paycom a pris de l'ampleur, tout comme son engagement envers le modèle de service personnalisé qui garantit aux clients un point de contact unique pour toutes leurs demandes d'informations. L'assistance personnelle fournie par des spécialistes dédiés et l'efficacité accrue fournie par la technologie de paie et des ressources humaines créent une proposition de valeur unique qui a catapulté Paycom en tant que leader du secteur de la gestion en ligne de capital humain.


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Paycom ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

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Avis

Note globale

4,4 /5
(779)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,3/5
Support client
4,3/5

Vous avez déjà Paycom ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 779
Casey J.
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

User friendly - yet powerful.

Publié le 05/12/2019

When my organization switched to Paycom, I was one of the first people to learn how to use the...

When my organization switched to Paycom, I was one of the first people to learn how to use the system as a staff trainer. The process was quick and painless, and I was able to use the user-friendly interface to provide knowledge transfer to a wide variety of staff. Personally, I find the interface enjoyable as I manage my own time and benefits. I use the desktop application, as well as the mobile interface - both being simple and easy.

Avantages

I have used other payroll/HR/Benefits applications, and Paycom has been the most useful by far. As a middle management end-user, I have found that navigating through the employee and client portals to be simple and efficient, which is something that is quite helpful in our fast-paced environment. As a staff trainer, Paycom is also easy to teach to our front-line staff who have a wide variety of experience with the use of technology.

Inconvénients

I really cannot say that there is anything major that I dislike about the software. A minor aggravation can occur when you login to the application (we do not use a SSO) from a new terminal, and you must answer security questions with perfect syntax, lest you be locked out temporarily.

Réponse de Paycom

Casey, thank you for the review! We are so glad that you are enjoying your Paycom experience! Please, feel free to share any additional feedback you may have with us at feedback@paycomonline.com.

Susie
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Outstanding Product and Support

Publié le 06/11/2019

The BEST Payroll, and HRIS system on the market hands down!

The BEST Payroll, and HRIS system on the market hands down!

Avantages

This product has high technology and excellent ease of use. It is ever changing and improving to allow you to keep up with the latest technology. Paycom also will customize your product for your individual companies use. The customer support is outstanding and they are always there to assist you!

Inconvénients

There isn't much I don't love about Paycom. They have outstanding support and walk me through each portion of the program. The only issue I have had with Paycom is not having the Back Benefits automatically calculated. BUT this feature is coming soon!

Alternatives envisagées 

UKG Pro et Paylocity

Pourquoi choisir Paycom 

ADP's Workforce was not an integrated system, but several individual products bolted onto their payroll software. Each product did not flow and work together. You were forced to enter the same information in each portion of the system. Their Tax filing services were terrible!

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Paycom

Product was better, their customer service team was much more personable, and the product was the most innovative. The company was more financially sound.

Réponse de Paycom

Susie, thank you for sharing your Paycom experience! We are so thrilled that you enjoy using our products.

Tierra
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

My Paycom review !

Publié le 13/04/2023

Avantages

The ability to navigate threw the app to review my paystubs,correct my time ,clock in from my phone are just a few helpful features paycom offer! I'm satisfied so far !

Inconvénients

I don't have any least likes about paycom

Réponse de Paycom

We're delighted to see our app has provided visibility into your information, Tierra! Please let us know what we can do to create a 5-star experience for you at feedback@paycomonline.com.

Karissa
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Bait and switch, twice

Publié le 13/02/2020

Bait and switch, twice now. Do not recommend.

Bait and switch, twice now. Do not recommend.

Avantages

Client specialist is excellent at responding.

Inconvénients

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Réponse de Paycom

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!

Andi
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Quality product

Publié le 29/03/2023

Easy to use. Great for large or small companies.

Easy to use. Great for large or small companies.

Avantages

The ease for our staff to use Paycom and make time corrections and PTO requests was so valuable! We worked hard to flesh out the learning tools and applicatn tracking, it was very customizable

Inconvénients

Slow to make updates at times. Wish there was a texting feature built into applicant tracking and a better worklist.

Réponse de Paycom

We're glad Paycom has created a convenient way for your organization to manage its time, learning resources and applicant tracking. We appreciate your review and would like to learn more about your feedback. Please reach out to us at feedback@paycomonline.com.

Afficher 5 avis sur 779 Lire tous les avis

Paycom - FAQ

Voici quelques-unes des questions fréquentes sur Paycom.

Types de licences disponibles pour Paycom :

  • À partir de :
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel Paycom :

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Paycom est disponible :

anglais

Appareils pris en charge par Paycom :

Android (mobile), iPhone (mobile), iPad (mobile)

Nous n'avons pas d'informations sur les intégrations offertes par Paycom.

Ressources d'aide disponibles pour Paycom :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Paycom.