Amicus Attorney

3,7 (196)
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Solution de gestion d'affaires judiciaires

En savoir plus sur Amicus Attorney

Amicus Attorney est une solution de gestion disponible dans le cloud et sur site qui permet aux cabinets juridiques de rationaliser l'ensemble du cycle de vie des cas, de la création de documents à la facturation des clients. Cette solution propose un module de calendrier qui permet aux professionnels de partager et de mettre à jour leurs rendez-vous sur des calendriers, de recevoir des notifications en cas de modifications d'événements et de rattacher des événements, notamment des dates de comparution, directement aux affaires afin de suivre les progrès.

Les fonctionnalités d'Amicus Attorney comprennent un calculateur de date de comparution, un calendrier basé sur des règles, la gestion des affaires judiciaires, la facturation, l'automatisation des documents, etc. Les entreprises peuvent utiliser l'assistant de saisie du temps de travail pour suivre les activités enregistrées/non enregistrées et appliquer des taux ou des types de facturation personnalisés en fonction des exigences de chaque dossier. La solution fournit également un gestionnaire de tâches qui permet aux entreprises de gérer les informations liées aux dossiers, délais, contrats, faits, plaidoiries, dépôts et transcriptions de leurs clients sur un tableau de bord centralisé.

Amicus Attorney peut s'intégrer à plusieurs applications tierces comme APX PayNow, QuickBooks, Microsoft Office 365, Dropbox, Salesforce, LexisNexis, etc. Elle fournit un module de gestion d'édition de fichiers qui permet aux avocats d'attribuer des fichiers aux membres de leur cabinet et de définir des préférences pour informer automatiquement des utilisateurs spécifiques concernant les mises à jour à venir.


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Avis

Note globale

3,7 /5
(196)
Rapport qualité-prix
3,3/5
Fonctionnalités
3,6/5
Simplicité d'utilisation
3,6/5
Support client
3,4/5

Vous avez déjà Amicus Attorney ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 196
Utilisateur vérifié
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amicus Attorney

Publié le 19/05/2020

For the cost, it is a good program, and it allows all attorneys and paralegals to both communicate...

For the cost, it is a good program, and it allows all attorneys and paralegals to both communicate and keep track of the status of all cases.

Avantages

this program is excellent for keeping track of cases, clients, court dates, to-do notices, escrow accounts & billing.

Inconvénients

When closing elements of the program, one has to be careful not to inadvertently close the entire program on the user's computer. There is no warning that you are about to close the entire program on your computer. While the escrow (trust) account feature is good, it has limitations. It cannot interface with the bank, so auditing the account is a manual procedure. Also, the escrow function is limited to a case by case report. The program does not give the user an overview of the entire status of all escrows )in a separate report.

Brad
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Not happy with support- there is none!

Publié le 30/01/2018

Avantages

Works well for what I need it to do. I can keep track of time and clients, it sends out reminders and helps me stay on top of what I am doing. Even though the program works, I am not happy with the service.

Inconvénients

Company sold me on the 2016 small firm update, then cancelled the software a few months later and went to a cloud format only. I don't need that format and the company has stopped supporting the 2016 version. I have a problem I can't fix and they won't back up their product. They knew they were going to the cloud only, yet still sold me on an update I would not have support for. Now I am stuck with a program that I need assistance on, and no one will help. I feel abandoned by them. I bought the program because they worked with Apple, then they stopped doing that and forced me to buy a Parallels program just to keep using Amicus. If I had to do it all over again, I would not purchase Amicus. The support is terrible.

Jackie
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Much more clunky than we had hoped. Large learning curve. Making do for now.

Publié le 06/02/2018

Avantages

TIME & MATTER MANAGEMENT: Timers and time entries are pretty simple. Knowing all people involved in a matter all in one place; engineers, judges, etc. is a great feature. Adding emails to a file is a good idea but time-consuming. Having all the data for a client in one place is good.

BILLING: I like that the Billing and Attorney sides are separate. Billing and accepting payments works quite well. Amicus can do split billing which is important to us. The interface with Quickbooks is quirky but after 1.7 years of working with it we've figured out most of the issues and found workarounds. Reports can be downloaded to Excel which is vital to my managing the firm.

Inconvénients

CONS:
The end-user learning curve is huge and not intuitive which has led to a lot of attorneys entering time and not using Amicus for anything else. Text onscreen is exceptionally small, and for most users, problematic. The interface is not intuitive and takes a lot of trial and error to find the best ways to find what you want or report on the issue. We were lead to believe that the document management interface would work for us, but upon trial found out it would not work with our setup. So we're still dealing with Microsoft Explorer for managing documents, which is problematic. Overall our approval level with Amicus is likely only around 50%. There are so many features that we liked in the concept that has been difficult to get attorneys to do because the interface is not user-friendly.

TIME & MATTER MANAGEMENT: Data for our conflict database did not translate well from our previous system so conflicts checks take too long. Adding emails or files to the matter is very clunky. Ticklers are quirky and hard to work in Outlook. Tickler Reports are too limited events with no date range, or date range but no file selection. Running tickers for only one matter is impossible. Need more filters.
BILLING: Reports downloaded to Excel are impossible to use due to all the merged fields and lack of use of tables. We have to download Reports to CSV and spend time figuring out what the column headers actually are. I use the selection tools to view onscreen matters or time entries by

Raymond
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

It's heavy duty integration of client information, calendaring, email retention.

Publié le 31/01/2018

I was able to keep my data from my old version of Amicus, but the new one is much more horsepower...

I was able to keep my data from my old version of Amicus, but the new one is much more horsepower than I need for a solo practice.

Avantages

Has the capacity to store and sort a ton of information. I like the calendaring, file integration, and ability to keep track of contacts. The ability to save emails to a particular file instead of trying to retrieve them from Outlook is very helpful.

Inconvénients

It crashes too often. It was a bear to set up for a one-attorney shop. It's inconsistent in its own protocols. For example, it says we're supposed to assign one Client ID per client and use that ID for each file, but half the time, it says we can't use the client ID because it's already in use. It doesn't recognize client's email addresses on receipt, and when I go to link an email to a contact already on the list, it gives me a message saying that there are duplicate entries for the email. The same message says to use some sort of command to clean up duplicates, but for the life of me, I can't find where the function exists. The lack of any paper manual is very frustrating.

Meredith
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Efficient and effective

Publié le 02/02/2018

Easy billing, easy task and event addition with precedents, streamlining processes, effective &...

Easy billing, easy task and event addition with precedents, streamlining processes, effective & efficient if used correctly. The best feature is it allows me to have everything remain on my desktop and not in the cloud as I have a small practice that needs all the info protection it can get and not putting it on the net limits the opportunities for hacking. To me, it also allows more control over info flow to clients.

Avantages

I am able to use precedents to ensure no missed billing opportunities from events or tasks associated therewith. The forms and "Do" buttons make it even easier to maximize return on effort.

Inconvénients

Crashes more than I'd like. There are constantly phantom tasks that repeat with a category of "meeting" for the newly created duplicate tasks. I cannot seem to keep all tasks in Amicus synched with my tasks in Outlook when they should be complete duplicates of each other. It's frustrating, but suspect it has to do with the duplicate tasks.

Afficher 5 avis sur 196 Lire tous les avis

Amicus Attorney - FAQ

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Types de licences disponibles pour Amicus Attorney :

  • À partir de : 69,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Amicus Attorney :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Amicus Attorney est disponible :

anglais

Appareils pris en charge par Amicus Attorney :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Amicus Attorney :

Dropbox Business, Microsoft 365, QuickBooks Online Advanced, Salesforce Sales Cloud

Ressources d'aide disponibles pour Amicus Attorney :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Amicus Attorney.