Expensify

Expensify

Gestion automatisée des notes de frais

4,5/5 (744 avis)

Expensify - Présentation

Description du logiciel Expensify

Expensify peut classer et coder chaque reçu et peut même soumettre automatiquement des notes de frais professionnelles pour approbation et remboursement. Dotée de fonctionnalités robustes telles que le rapprochement des cartes d'entreprise, les workflows d'approbation à plusieurs niveaux et la synchronisation directe avec les principaux logiciels de comptabilité, cette solution permet de gagner du temps pour les entreprises de toutes formes et tailles.

Expensify - Présentation

Prix

À partir de
4,99 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Expensify - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Europe, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour Expensify : Approve or reject expense reports via mobile
Capture d'écran pour Expensify : Approve or reject expense reports via mobile Capture d'écran pour Expensify : Approve or reject expense reports via mobile Capture d'écran pour Expensify : Categorize, tag and group expenses in a report Capture d'écran pour Expensify :

Expensify - Avis

Expensify - Avis

Note globale
4,5
/
5
Excellent
469

Très bien
197

Moyen
44

Médiocre
20

Mauvais
14

Rapport qualité-prix
4,3
Fonctionnalités
4,4
Simplicité d'utilisation
4,4
Support client
4,1
90% des utilisateurs recommandent cette application
Jeff S.

Awesome software!

Overall, it has been very pleasant. The staff reply to email questions quickly and work hard when there are errors.


Traduire avec Google Translate
Nate P.

Expensify Expense Tracking

I originally used this software because it was the most straight forward "fool proof" software that allowed me to manage and track several employees travel expenses and business mileage and keeping it as simple as possible for the employees. By implementing this software into our expense tracking, our employee's no longer have to worry about paperwork and keeping track of physical receipts so long as they take a picture of it in Expensify.


Traduire avec Google Translate
Mark B.

Good Product - Truly Awful Onboarding and Support

While the product is good if you don't have any complications, the onboarding and support are probably the worst I have ever experienced. After a brief training session, there is no longer any phone call support allowed (only email and chat and the delays could be many hours and often days).

More recently with the COVID-19 situation, their usage has plummeted so they recently announced a doubling of pricing (100% increase) to all users if they don't switch to using their credit card which for many companies (including ourselves and including reasons like the cc syncing problem) will not work. The message about the price increase was hidden in a very very long email from the CEO titled something about support improvements.


Traduire avec Google Translate
Utilisateur vérifié

Expensify overcharges for their "Corporate" platform and becomes useless once your bank feed...

Was ok and saved time, before it broke.


Traduire avec Google Translate
Gene S.

Expensify for expenses

I am managing our expenses and tax reporting with Expensify.


Traduire avec Google Translate
Jeff S.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 51-200 employés
Traduire en français

Awesome software!

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 19/10/2019
Provenance de l'avis : Capterra

Overall, it has been very pleasant. The staff reply to email questions quickly and work hard when there are errors.

Avantages

As an approver of expenses, it is easy to reject wrongly submitted lines and tell the staff why. It is easy to approve and reimburse! They work hard to keep all major credit cards connected.

Inconvénients

While it would be nice, it is hard to connect to every possible credit card and bank. My personal bank credit card does not connect for auto import.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Nate P.
Secteur d'activité: Services juridiques
Taille de l'entreprise: 2-10 employés
Traduire en français

Expensify Expense Tracking

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/08/2019
Provenance de l'avis : Capterra

I originally used this software because it was the most straight forward "fool proof" software that allowed me to manage and track several employees travel expenses and business mileage and keeping it as simple as possible for the employees. By implementing this software into our expense tracking, our employee's no longer have to worry about paperwork and keeping track of physical receipts so long as they take a picture of it in Expensify.

Avantages

The feature that won me over is the softwares ability to extract the necessary relevant information from a picture of the receipt and its reliability to accurately create an expense entry automatically. The other feature that really stands out is the dedicated email address you have to send receipts to the app. This feature is great because of rules i have established in outlook so that any "receipts" from certain companies automatically gets forwarded to my Expensify account.

Inconvénients

Occasionally, when I was trying to submit a few large reports the app would freeze up on me. Otherwise I cannot think of any negative experiences I have had with Expensify.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 9.0/10

Mark B.
Secteur d'activité: Logiciels
Taille de l'entreprise: 51-200 employés
Traduire en français

Good Product - Truly Awful Onboarding and Support

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 05/05/2020
Provenance de l'avis : Capterra

While the product is good if you don't have any complications, the onboarding and support are probably the worst I have ever experienced. After a brief training session, there is no longer any phone call support allowed (only email and chat and the delays could be many hours and often days).

More recently with the COVID-19 situation, their usage has plummeted so they recently announced a doubling of pricing (100% increase) to all users if they don't switch to using their credit card which for many companies (including ourselves and including reasons like the cc syncing problem) will not work. The message about the price increase was hidden in a very very long email from the CEO titled something about support improvements.

Avantages

It is easy for the end user to use, particularly given the mobile app. It has a lot of good controls and notifications for potential user errors or abuses.

Inconvénients

The credit card sync features often don't work or are significantly delayed (days, weeks if at all) which causes unintended reimbursements for non reimbursable expenses and messed up accounting.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Utilisateur vérifié
Traduire en français

Expensify overcharges for their "Corporate" platform and becomes useless once your bank feed breaks.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 31/01/2018
Provenance de l'avis : Capterra

Was ok and saved time, before it broke.

Avantages

Ease of launch, mobile app works decently well. Onboarding support was decent, but sadly short-lived. They still offer monthly pricing. If you're tempted to try their Corporate or higher plan, DO NOT sign on to their annual pricing plan, see below for why.

Inconvénients

Google "expensify known issues". Review the list of the corporate cards that they don't support. Be aware that they are not disclosing the many other corporate cards that their platform doesn't support.
If you're lucky enough to use one of the corporate cards that they are currently supporting, be aware that their connection to your bank feed can break at any time. Generally, this will happen after your promotional period has ended and after your onboarding support contact has moved on.
Once the bank feed breaks you're left with only chat support, which will take an average of 12 hours or more to respond to you.
When chat support responds, it's clear that they are pasting from support scripts that have no relevance to your situation. Most responses will assume you're on a Team plan, and initially offer troubleshooting steps aimed at those clients. You'll have to explain that you're a Corporate client.
Once you explain this, you'll wait another 12 hours for a response from someone who hasn't read the prior communication chain and you'll have to explain yourself again. this sort of back-and-forth goes on for some time.
Eventually you'll get them to admit that the only work-around for a broken corporate card bank feed is a manual CSV import through each individual's account.
Don't expect any meaningful response or acknowledgement if you bother to question the fees you're paying for broken corporate access. They will not listen and will not offer any discount or refund.

Traduire en français

Réponse de Expensify

Hi there, thank you for leaving your feedback! I apologize for the issues you've run into but definitely want to clarify a few things:

Re: corporate card connections. Bank connections may break for any variety of reasons, including (but is not limited to) bank maintenance, connection issues, changes in usernames/passwords, and more. Unfortunately most of these are out of our hands, but we do keep an updated list of known issues here: https://docs.expensify.com/setup-for-submitters/advanced-configuration-for-submitters/bank-import-faqs-and-known-issues.

Re help responses. We definitely don't want to have you waiting 12 hours for a response and it doesn't help that there are a lot more help requests coming in at the end/beginning of a month around billing time. I've let the team know of your concerns and will continue to improve on our response times, especially during busy periods.

Thanks for bringing these issues to our attention!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 1.0/10

Gene S.
Secteur d'activité: Services financiers
Taille de l'entreprise: 2-10 employés
Traduire en français

Expensify for expenses

Logiciel utilisé tous les mois pendant 6 à 12 mois
Publié le 11/02/2020
Provenance de l'avis : Capterra

I am managing our expenses and tax reporting with Expensify.

Avantages

Good value for the cost. It is pretty easy to work with and is relatively customizable. There are several, easy ways to submit expenses.

Inconvénients

There is a little bit of a learning curve, but it's not too bad. It is pretty heavily focused on expense reporting for employees, which takes a little adjustment for my needs.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Recommandation utilisateur
8,4/10
Basé sur 744 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Expensify - Prix

Expensify - Prix

À partir de
4,99 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,3/5
Basé sur 744 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Expensify - Fonctionnalités

Expensify - Fonctionnalités

API
Données en temps réel
Facturation
Gestion de la comptabilité
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Piste d'audit
Prise en charge de plusieurs devises
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Suivi des frais
Tableau de bord d'activités
Traitement des factures
Fonctionnalités
4,4/5
Basé sur 744 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Expensify - FAQ

Expensify - FAQ

Voici quelques-unes des questions fréquentes sur Expensify.

Q. Quels sont les types de licence disponibles pour Expensify ?

Types de licences disponibles pour Expensify :

À partir de: 4,99 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Expensify ?

Nous n'avons pas d'informations sur les fonctionnalités de Expensify.

Q. Qui utilise Expensify ?

Utilisateurs habituels du logiciel Expensify :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Expensify est-il disponible ?

Langues dans lesquelles Expensify est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Expensify ?

Types de licences disponibles pour Expensify:

Gratuit, Abonnement

Q. Expensify prend-il en charge les appareils mobiles ?

Appareils pris en charge par Expensify :

Android, iPhone, iPad

Q. Avec quelles applications Expensify peut-il s'intégrer ?

Applications s'intégrant à Expensify :

Bitium, Clearlogin, Mavenlink, NetSuite, Sage Intacct, Salesforce Sales Cloud, Stripe, TSheets, Workato, Xero

Q. Quelles sont les ressources d'aide disponibles pour Expensify ?

Ressources d'aide disponibles pour Expensify :

FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo