SAP Concur

SAP Concur

Déplacements, notes de frais et factures automatisés et sous contrôle

4.2/5 (1187 avis)

SAP Concur - Présentation

Description du logiciel SAP Concur

Concur offre aux entreprises de toutes tailles et de tous niveaux une solution qui va bien au-delà de l'automatisation grâce à la gestion des dépenses entièrement connectée englobant les déplacements, les notes de frais, les factures, la conformité et les risques. Depuis plus de 20 ans, l'expertise mondiale et les innovations de pointe ont permis aux clients de garder une longueur d'avance à l'aide d'outils conçus pour gagner du temps, d'une technologie de pointe et de données connectées, le tout dans un écosystème dynamique de partenaires et d'applications divers. Convivial et prêt à l'emploi, Concur fournit des informations puissantes qui aident les entreprises à réduire la complexité et à voir les dépenses de manière claire afin qu'elles puissent les gérer de manière proactive.

SAP Concur - Présentation

Prix

À partir de
8,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

SAP Concur - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais et 11 autres, anglais, français, allemand, indonésien, italien, japonais, coréen, norvégien, polonais, espagnol, suédois

Captures d'écran

Capture d'écran pour SAP Concur : Concur desktop - Integrated travel and expense application
Capture d'écran pour SAP Concur : Concur desktop - Integrated travel and expense application Capture d'écran pour SAP Concur : Get the reports you need - Use Analytics from SAP Concur Capture d'écran pour SAP Concur : SAP Concur Mobile App Capture d'écran pour SAP Concur : Mobile receipt capture - Snap a picture of your receipt from your smartphone Capture d'écran pour SAP Concur : Tablet - Manage expenses from anywhere

SAP Concur - Avis

SAP Concur - Avis

Note globale
4.2
/
5
Excellent
537

Très bien
464

Moyen
132

Médiocre
28

Mauvais
26

Rapport qualité-prix
4
Fonctionnalités
4.2
Simplicité d'utilisation
4
Support client
3.9
84% des utilisateurs recommandent cette application
Burak C.

Best for employee expenses


Traduire avec Google Translate
Tawanda M.

Easy Workflows for Enterprise Expense Processing Efficiency

Concur Expense is the ultimate Expense Management solution as I can confirm having migrated from a different solution from a different vendor. Concur has brought my organisation impressive Return on Investment and efficiency which affords us the agility and time to improve critical sectors of our enterprise. The support is top notch as the team is readily available and we also have local point persons trained from within the organisation. The deployment and integration was smooth since it is cloud based and doesn't require complex installation procedures and dependencies.


Traduire avec Google Translate
Joseph H.

Great software for small to medium sized businesses

Overall, i’d say it’s a great software to start with, but for a business like mine that how now grown to over 1500 consultants, we have to explore other options.


Traduire avec Google Translate
Utilisateur vérifié

i Concur

My overall experience with SAP Concur is fine in general. There are some issues they can definitely improve, especially when itemizing. Other issues I may encounter are partial reimbursements for employees. For example, if an employee books a hotel for a business trip but decides to stay an extra day (but it's a personal trip). It gets combined onto one bill that is paid with a corporate card. Concur doesn't make it easy for me to break down one expense so that one is billed to the company and one is reimbursed to the company by the employee.


Traduire avec Google Translate
Utilisateur vérifié

High Tech, Dissappointing progress recently

Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.


Traduire avec Google Translate
Burak C.
Secteur d'activité: Biens de consommation
Taille de l'entreprise: 10 001+ employés
Traduire en français

Best for employee expenses

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/01/2020
Provenance de l'avis : Capterra

Avantages

Easy to master and very easy to see and check the expenses of employees, especially if you do this in the AP department.

Inconvénients

The only missing part of this product is lacking the reporting feature. Every reports need to be done manually.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Tawanda M.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français

Easy Workflows for Enterprise Expense Processing Efficiency

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 12/02/2019
Provenance de l'avis : Capterra

Concur Expense is the ultimate Expense Management solution as I can confirm having migrated from a different solution from a different vendor. Concur has brought my organisation impressive Return on Investment and efficiency which affords us the agility and time to improve critical sectors of our enterprise. The support is top notch as the team is readily available and we also have local point persons trained from within the organisation. The deployment and integration was smooth since it is cloud based and doesn't require complex installation procedures and dependencies.

Avantages

I like the fact that it integrates well with other systems that we already use like the SunSystems API to allows us to integrate our SunSystems which the Finance department uses. I like its easy and clear workflows which are intuitive even for a novice and non technical stakeholder. I also like the customisation option because in my organisation we got an offering that uses our internal financial lingo and policies making it easy to transition to the system. I also like the report header function which allows you to enter repetitive fields that would be common for every expense so that it automatically populates them for you when you create a new expense. I also love the modern UX and UI which is consistent to most web apps that people are already used to. I like the fact that it is cloud based and only needs a browser to access the full application without having to install a client or agent or dependencies on your machine which improves mobility as you can do your business wherever you can get a browser and internet access. Mobility is huge in my organisation and this is a feature which save us lots of time and money. i like the feature which allows you to dedlegate roles to a colleague allowing someone to manage your requests and/or expenses on your behalf where you might be busy or on leave. I like the audit trail feature which allows efficient tracking of your requests and expense reports. This feature updates you on the status of your request at all times.

Inconvénients

The fact that you have to upload receipt images one by one and you have no option to multi select. However this is minor compared to the value I get from all the other features that it provides me. a few extra clicks wouldn't hurt.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Joseph H.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français

Great software for small to medium sized businesses

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 21/03/2020
Provenance de l'avis : Capterra

Overall, i’d say it’s a great software to start with, but for a business like mine that how now grown to over 1500 consultants, we have to explore other options.

Avantages

I liked that the softwares expense platform was very easy to use. The approval flow and reminders are great tools and often come in handy.

Inconvénients

It’s hard to keep track of what expenses have been paid and haven’t been paid.
Also the reporting aspect is very poor.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Utilisateur vérifié
Secteur d'activité: Médias de diffusion
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français

i Concur

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 14/12/2019
Provenance de l'avis : Capterra

My overall experience with SAP Concur is fine in general. There are some issues they can definitely improve, especially when itemizing. Other issues I may encounter are partial reimbursements for employees. For example, if an employee books a hotel for a business trip but decides to stay an extra day (but it's a personal trip). It gets combined onto one bill that is paid with a corporate card. Concur doesn't make it easy for me to break down one expense so that one is billed to the company and one is reimbursed to the company by the employee.

Avantages

It's pretty intuitive and you can figure out how to use it rather quickly. It looks a little overwhelming when you first look at the dashboard. I manage my own expenses as well as for numerous executives at my company.

Inconvénients

I've encountered numerous problems when using this software, but I am not sure if it is a Concur problem or if it is based on filters my company might have imposed. It is still useful to bring these issues up in case other people may encounter them. Specifically when I enter expenses for other people I do not have the option of selecting "missing receipt affidavit" so I had to instead submit a PDF stating that the employee did not have a receipt. It's an easy fix, but just noting that I do not have the capability to select that option on my platform.

There are other issues like itemizing for hotel stays. Even if I enter the number in correctly the system doubles the amount if it's a two night stay even if you have a meal for only one night. Sometimes I would have to divide the amount of that ONE meal into two, which is then inaccurate. Sometimes I purposely enter in 1 night (even if it's more than one night) and enter the total amount of the bill. It's an annoying workaround.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 6.0/10

Utilisateur vérifié
Secteur d'activité: Vente en gros
Taille de l'entreprise: 51-200 employés
Traduire en français

High Tech, Dissappointing progress recently

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 29/12/2018
Provenance de l'avis : Capterra

Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

Avantages

We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Inconvénients

Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Recommandation utilisateur
7.9/10
Basé sur 1 187 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SAP Concur - Prix

SAP Concur - Prix

À partir de
8,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4/5
Basé sur 1 187 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SAP Concur - Fonctionnalités

SAP Concur - Fonctionnalités

API
Données en temps réel
Facturation
Gestion de la comptabilité
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Piste d'audit
Prise en charge de plusieurs devises
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Suivi des frais
Tableau de bord d'activités
Traitement des factures
Fonctionnalités
4.2/5
Basé sur 1 187 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

SAP Concur - FAQ

SAP Concur - FAQ

Voici quelques-unes des questions fréquentes sur SAP Concur.

Q. Quels sont les types de licence disponibles pour SAP Concur ?

Types de licences disponibles pour SAP Concur :

À partir de: 8,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel SAP Concur ?

Nous n'avons pas d'informations sur les fonctionnalités de SAP Concur.

Q. Qui utilise SAP Concur ?

Utilisateurs habituels du logiciel SAP Concur :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues SAP Concur est-il disponible ?

Langues dans lesquelles SAP Concur est disponible :

chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais, anglais, français, allemand, indonésien, italien, japonais, coréen, norvégien, polonais, espagnol, suédois

Q. Quels sont les types de licence disponibles pour SAP Concur ?

Types de licences disponibles pour SAP Concur:

Abonnement

Q. SAP Concur prend-il en charge les appareils mobiles ?

Appareils pris en charge par SAP Concur :

Android, iPhone, iPad

Q. Avec quelles applications SAP Concur peut-il s'intégrer ?

Applications s'intégrant à SAP Concur :

Aventri, Bitium, IFTTT, K3, NetSuite, QuickBooks Online, Sage Intacct, Subscription Billing, Time Tracker, Workato

Q. Quelles sont les ressources d'aide disponibles pour SAP Concur ?

Ressources d'aide disponibles pour SAP Concur :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo