SurveyMonkey

SurveyMonkey

Outil de sondage en ligne gratuit

4.6/5 (5307 avis)

SurveyMonkey - Présentation

Description du logiciel SurveyMonkey

SurveyMonkey est un outil de sondage en ligne gratuit conçu pour créer et distribuer des sondages via plusieurs canaux et en analyser les réponses. Grâce aux outils de conception inclus, les utilisateurs peuvent créer et envoyer des sondages professionnels rapidement et facilement. Les fonctionnalités de personnalisation de la marque leur permettent de créer des thèmes personnalisés, d'ajouter leur logo, de sélectionner des polices et de créer des pages de remerciement sur mesure. En envoyant des sondages par Internet, par e-mail, via les réseaux sociaux ou autre, SurveyMonkey les aide à atteindre efficacement leur public. Avec SurveyMonkey, les utilisateurs peuvent effectuer une analyse des données avec une technologie de filtrage et de tri ainsi qu'une technologie de reporting personnalisable. La fonctionnalité d'exportation de données les aide à télécharger des données visuelles ou à en exporter dans SPSS. Grâce aux outils de collaboration et à la bibliothèque de ressources partagées, ils peuvent partager facilement des sondages, des données et des ressources (directives, logos et modèles) au sein d'une organisation. Les autres fonctionnalités de cette solution comprennent un branchement avancé, des questions conditionnelles et une logique de saut de page, ainsi que des tests A/B, des chaînages avancés, etc. Avec SurveyMonkey, les utilisateurs peuvent recueillir des informations et des opinions importantes de leur public cible, qu'il s'agisse de clients, d'employés, de prospects, d'événements ou de collaborateurs. Les applications mobiles natives pour iOS et Android leur offrent la possibilité de gérer leurs sondages et les opinions lorsqu'ils sont en déplacement, via des appareils mobiles.

SurveyMonkey - Présentation

Prix

À partir de
25,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

SurveyMonkey - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Canada, Chine, Europe et 5 autres, Inde, Japon, Amérique latine, Afrique et Moyen-Orient, Royaume-Uni
Langues
chinois (simplifié), danois, néerlandais, anglais, finnois et 11 autres, français, allemand, italien, japonais, coréen, norvégien, portugais, russe, espagnol, suédois, turc

Captures d'écran

Capture d'écran pour SurveyMonkey : Users can collaboratively edit surveys in SurveyMonkey
Capture d'écran pour SurveyMonkey : Users can collaboratively edit surveys in SurveyMonkey Capture d'écran pour SurveyMonkey : Survey responses can be analyzed in real-time Capture d'écran pour SurveyMonkey : Users can create a range of custom survey templates and share these with their team Capture d'écran pour SurveyMonkey : Surveys can be distributed by email, SMS, social media, and more Capture d'écran pour SurveyMonkey : Users can track all active surveys and view survey details Capture d'écran pour SurveyMonkey : Users can access SurveyMonkey on desktop and on mobile

SurveyMonkey - Avis

SurveyMonkey - Avis

Note globale
4.6
/
5 5307 avis
Excellent
3456

Très bien
1591

Moyen
233

Médiocre
21

Mauvais
7

Rapport qualité-prix
4.5
Fonctionnalités
4.5
Simplicité d'utilisation
4.6
Support client
4.4
95% des utilisateurs recommandent cette application
Rob B.

Power your surveys with SurveyMonkey

Recently I was reading often about the SurveyMonkey app and that many people use it and finally decided to try it and see whether is cool or not. I was little skeptic at the beginning but when I created my account and saw the design and how easy it is to work with the app I got involved with it. As I said earlier it brings joy to create your surveys such easy and finally they look even better than you imagined. I think this app can help many personal needs as students, pupils and some kind of personal surveys. Also, the app is very cool and powerful for big business surveys which can save you a lot money, find what people think about your product, help people to register for the event and many more things to do. I pretty recommend it for everyone who wants to power his or her business and personal needs.


Traduire avec Google Translate
Utilisateur vérifié

Benchmark Solution for Survey Creation Comes with a Price

I've had nothing but wonderful experiences working with Survey Monkey. Whether it be the ease to make professional looking survey with from scratch or using their amazing library of temples, the effortless collection of responses from your surveys whether they have been posted on your website or or embedded in social
Media platform, or the dynamic looking reports you can create literally with a push of a button, this a wonderful yet slightly expensive survey solution .


Traduire avec Google Translate
Edward M.

Professional Survey Creator

Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors, Survey Monkey allows us to have the first question of a survey ask if the respondent is a supervisor. If the respondent answers no, that they aren't a supervisor, we can immediately have them directed to a thank you page that explains how we appreciate them taking the time for the survey but that at this time we are only seeking responses from current supervisors. It has been a feature that has helped increase survey response accuracy and save the time of those people who are responding because if they aren't the audience we are looking to survey, we immediately filter them out with the first question so they aren't wasting their time responding and so that we aren't wasting time sorting responses that aren't valid four our purposes.


Traduire avec Google Translate
Utilisateur vérifié

Perfect Information Gathering Tool

All in all, this is a very great piece of software for any organization to have. From product queries to gauging interest in a project, it will save you a lot of time by allowing you to focus on what is important to the customer.


Traduire avec Google Translate
Eva B.

Does it's Job, but not always the job you want

Overall I think Survey Monkey is a great tool for those doing general surveys, market research, customer research and some evaluation feedback. However for those looking to do actual data mining- I would go with a more sophisticated system like Qualtrics.


Traduire avec Google Translate
Rob B.
Secteur d'activité: Logiciels
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Power your surveys with SurveyMonkey

Logiciel utilisé tous les jours pendant Essai gratuit
Publié le 27/11/2019
Provenance de l'avis : Capterra

Recently I was reading often about the SurveyMonkey app and that many people use it and finally decided to try it and see whether is cool or not. I was little skeptic at the beginning but when I created my account and saw the design and how easy it is to work with the app I got involved with it. As I said earlier it brings joy to create your surveys such easy and finally they look even better than you imagined. I think this app can help many personal needs as students, pupils and some kind of personal surveys. Also, the app is very cool and powerful for big business surveys which can save you a lot money, find what people think about your product, help people to register for the event and many more things to do. I pretty recommend it for everyone who wants to power his or her business and personal needs.

Avantages

I think this is a cool software because of:
1. It is very easy to use web application.
2. It has an intuitive design and you do not have to waste time in understanding how to create your survey. Everything can be done in a few minutes.
3. You can either create the survey on your own or you can even just answer some questions and the program will create the survey for you. Of course, you will need to edit it a bit, but with automatic creation, it will save you much time creating the design of different questions.
4. Your questions can be very variable - you can use text boxes, multiple choices, insert images, you can use register forms, radio buttons and many more things which will help you express your idea.
5. You can implement logic in your questions which for me is very cool because you can skip or show some questions based on the answers of people.
6. Another powerful tool is that you can get a link to your survey and send it through e-mail, facebook or other social media, you can even embed it to your website - no need to print the survey and go and give it to everyone.
7. When you got the answers, the info is all there and the app visualizes it to you with such cool charts. Even though you can edit the charts and if you do not like them you can choose what is best for your needs or understanding.
8. And finally, there is a responsive design which in nowadays I think is very important because your survey will get to your clients in the best way.

Inconvénients

I didn't found any inconvenience using the app so I think it supports many things and it gives you a good feeling using it. Maybe some people will not like that for some features you need to pay some price, but I think the price is very good for the many features it brings to you. And if you want powerful surveys, this is your app.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 9.0/10

Utilisateur vérifié
Secteur d'activité: Psychologie
Taille de l'entreprise: 10 001+ employés
Traduire avec Google Translate

Benchmark Solution for Survey Creation Comes with a Price

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 16/06/2019
Provenance de l'avis : Capterra

I've had nothing but wonderful experiences working with Survey Monkey. Whether it be the ease to make professional looking survey with from scratch or using their amazing library of temples, the effortless collection of responses from your surveys whether they have been posted on your website or or embedded in social
Media platform, or the dynamic looking reports you can create literally with a push of a button, this a wonderful yet slightly expensive survey solution .

Avantages

This is hands down the best and comprehensive survey creation, tracking, and monitoring Solution out there, and there are many to choose from. Others might feature some gimmick that can't be found within Survey Monkey, but none of the others come with such a robust set of features and tools.

Inconvénients

It's not cheap. And don't go expecting to get back with a free trial or limited plan, unless who want to be frustrated? From utilizing their amazing library of templates to monitoring any size volume of responses to utilizing their recruiting and panel services when you're short on time but need results, you want to make sure to not cheap on the plan select.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Edward M.
Taille de l'entreprise: 1 001-5 000 employés
Traduire avec Google Translate

Professional Survey Creator

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/01/2018
Provenance de l'avis : SoftwareAdvice

Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors, Survey Monkey allows us to have the first question of a survey ask if the respondent is a supervisor. If the respondent answers no, that they aren't a supervisor, we can immediately have them directed to a thank you page that explains how we appreciate them taking the time for the survey but that at this time we are only seeking responses from current supervisors. It has been a feature that has helped increase survey response accuracy and save the time of those people who are responding because if they aren't the audience we are looking to survey, we immediately filter them out with the first question so they aren't wasting their time responding and so that we aren't wasting time sorting responses that aren't valid four our purposes.

Avantages

The thing about Survey Monkey that I like best are its survey templates. Survey Monkey has so many templates of surveys that are professionally built and designed. The questions that are in the templates are diverse, educated and are all designed with the purpose of the survey in mind. Each question in the templates have its own purpose and is important for the bottom line. I like that if you want to use a template but don't want a specific question or you want to add an additional question or edit an existing question - you can. Survey Monkey's templates are fully customizable.

Inconvénients

I do not like that the Survey Monkey logo and branding appear on all surveys that you create with Survey Monkey. The branding even appears in most of the paid versions of Survey Monkey. I think that - especially if you are paying for an account, that you should be able to opt-out of having the Survey Monkey advertising or branding on your surveys. This is important because when you distribute a survey, you do so with the intention of getting as many responses to the survey as possible. In order for people to participate in surveys - especially electronic surveys, they must trust the source. I have found that many people are concerned when responding to electronic surveys that their answers or personal information will be shared. With the Survey Monkey branding - especially for people that are not familiar with Survey Monkey, it could decrease the likelihood of people trusting the source and responding. I think that all versions of Survey Monkey - even the free account - should have the option to remove the branding. However, I especially think that the paid accounts should have the option to remove the branding.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Utilisateur vérifié
Secteur d'activité: Administration publique
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Perfect Information Gathering Tool

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 24/04/2019
Provenance de l'avis : Capterra

All in all, this is a very great piece of software for any organization to have. From product queries to gauging interest in a project, it will save you a lot of time by allowing you to focus on what is important to the customer.

Avantages

I have been using SurveyMonkey for the last six years in a variety of settings. I have used the software for informal surveying, internships, projects for school, and in the last three years, professionally to survey the public. Over the course of the last six years, the software has improved significantly - the incorporation of suggested questions that minimize survey bias is a very helpful tool.

By far the thing that I like most about this software is its ability to predict what types of answers you will be looking for - even if does not do a good job predicting the type of answers you want, the listing on the side makes it easy to find exactly what you are looking for. After you have collected the data, it is extremely easy to export your results via Excel or PDF so that you can easily share this data within your organization. They recently incorporated a data analyzer if you have a very large set of data - however, we tend to use Excel in house to analyze the data.

We recently used it to survey the public regarding our website and to see what information is easy for them to get off of our site and what is difficult. The results made it easy to hone in on what is important and what isn't.

Inconvénients

The thing that I like least about this software is the cost of it. It used to be that you pay one fee and get everything you need. They are now using the modular system where you pay for this and that - it all adds up after a little while. In one sense, you are paying for what you are using - which technically could be cheaper than if they had one price for everything. However, it just seems like everyone is trying to nickle and dime everyone for software these days.

If you are a student and do not have/or want to spend the money for the software, you can still use and create basic surveys with 10 questions or less for free. However, as you can imagine, it is very limited in the scope of what you can get from it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Eva B.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Does it's Job, but not always the job you want

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 03/12/2019
Provenance de l'avis : Capterra

Overall I think Survey Monkey is a great tool for those doing general surveys, market research, customer research and some evaluation feedback. However for those looking to do actual data mining- I would go with a more sophisticated system like Qualtrics.

Avantages

Survey Monkey is an easy platform to use. Many questions are already built into the program if you need them. The platform is user-friendly and allows for different formats of questions. It also allows you to add logic (ie: if they answer this, then go to that) formats. You can also add design elements so that you can brand it to your company. Sending out the surveys is also made simple, in that you can send a link, load a group into the program or a variety of other methods.

Inconvénients

I have a problem with this software when it comes to analyzing my results. For one, I do not like the options they give you around exporting the data. I wish their was more customization around this. Especially when I have very specific data I want to compare, the .xls is formatted in a way that I have to go in and edit each individual question. I wish I could choose exactly the data I want to export so that I can easily develop my own graphs vs. having to rely on the survey monkey versions. I also wish their was an option to build out a .pdf of the data in a way that works for me. I would MUCH rather edit a .pdf as I am am building out my data story then have to go in an edit each individual question again. I just wish their were more ways to build out data vizualization pieces after the data is collected.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8.8/10
Basé sur 5 307 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SurveyMonkey - Prix

SurveyMonkey - Prix

À partir de
25,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4.5/5
Basé sur 5 307 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SurveyMonkey - Fonctionnalités

SurveyMonkey - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Importation et exportation de données
Intégration CRM
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.5/5
Basé sur 5 307 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

SurveyMonkey - FAQ

SurveyMonkey - FAQ

Voici quelques-unes des questions fréquentes sur SurveyMonkey.

Q. Quels sont les types de licence disponibles pour SurveyMonkey ?

Types de licences disponibles pour SurveyMonkey :

À partir de: 25,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel SurveyMonkey ?

Nous n'avons pas d'informations sur les fonctionnalités de SurveyMonkey.

Q. Qui utilise SurveyMonkey ?

Utilisateurs habituels du logiciel SurveyMonkey :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues SurveyMonkey est-il disponible ?

Langues dans lesquelles SurveyMonkey est disponible :

chinois (simplifié), danois, néerlandais, anglais, finnois, français, allemand, italien, japonais, coréen, norvégien, portugais, russe, espagnol, suédois, turc

Q. Quels sont les types de licence disponibles pour SurveyMonkey ?

Types de licences disponibles pour SurveyMonkey:

Gratuit, Abonnement

Q. SurveyMonkey prend-il en charge les appareils mobiles ?

Appareils pris en charge par SurveyMonkey :

Android, iPhone, iPad

Q. Avec quelles applications SurveyMonkey peut-il s'intégrer ?

Applications s'intégrant à SurveyMonkey :

ActiveCampaign, Ambassador, Cayzu, Email It, Freshservice, HappyFox, HubSpot Marketing, Salesforce Sales Cloud, Wrike, Zapier

Q. Quelles sont les ressources d'aide disponibles pour SurveyMonkey ?

Ressources d'aide disponibles pour SurveyMonkey :

Base de connaissances, Support en ligne, Support téléphonique