--- description: FixMe.IT : qu'en pensent les utilisateurs ? Lisez les avis sur FixMe.IT, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FixMe.IT - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/563/remote-support/software) > [FixMe.IT](/software/2336/fixme-it) # FixMe.IT Canonical: https://www.getapp.fr/software/2336/fixme-it Page : 1/17\ Suivant: [Page suivante](https://www.getapp.fr/software/2336/fixme-it?page=2) > Un logiciel d'assistance à distance conçu pour offrir une assistance à la demande et sans surveillance partout dans le monde. > > Conclusion : 389 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 389 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Techinline - **Pays**: Toronto Ontario, Canada - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 39,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Aruba, Australie, Autriche, Bahamas, Bahreïn, Barbade, Belgique, Belize, Bermudes, Biélorussie et 130 de plus ## Fonctionnalités - Accès et contrôle à distance - Accès sans surveillance - Accès à plusieurs moniteurs - Assistance à distance - Authentification à 2 facteurs - Chat en temps réel - Chat et messagerie - Connexion sécurisée - Contrôles/Permissions d'accès - Dépannage - Enregistrement de l'écran - Enregistrement de session - Fonction de glisser-déposer - Gestion de la conformité - Gestion des problèmes - Messagerie instantanée - Monitoring - Outils de collaboration - Partage d'écran - Partage des fichiers ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software) ## Catégories connexes - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) - [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) - [Logiciels de prise en main à distance](https://www.getapp.fr/directory/563/remote-support/software) - [Outils de télétravail](https://www.getapp.fr/directory/1699/remote-work/software) - [Logiciels de bureau à distance](https://www.getapp.fr/directory/1731/remote-desktop/software) ## Logiciels similaires 1. [TeamViewer ONE](https://www.getapp.fr/software/90948/teamviewer) — 4.6/5 (11635 reviews) 2. [Zoho Assist](https://www.getapp.fr/software/9913/zoho-assist) — 4.7/5 (1470 reviews) 3. [AnyDesk](https://www.getapp.fr/software/120039/anydesk) — 4.6/5 (1792 reviews) 4. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24173 reviews) 5. [Supremo Remote Desktop](https://www.getapp.fr/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avis ### "Best IT support software." — 5.0/5 > **Jessica** | *16 novembre 2021* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: I like that I can help my clients immediately when they need help. > > **Inconvénients**: I wish I could fit the screen to my monitor like I do with remote desktop. I have to use the controls to switch between screens and scroll through the screens when the monitors aren't the same size. > > I have always had a pleasant experience with FixMe.IT. It is easy to use and not very expensive for the features I get. Customer service always responds quickly and has always been very helpful. I like to have this software so I can see what my client sees and fix their issues without having to physically go to their office. I also like being able to log on to client's computers after they leave so it doesn't interrupt their work day. ----- ### "Cheaper than many alternatives" — 4.0/5 > **David** | *9 février 2020* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: The price was right. We needed something to quickly connect to a client's computer that didn't cost an arm and a leg. > > **Inconvénients**: It's not as bandwidth efficient as some other products. Some clients have slow internet and FixMe can be a bit laggy with them. > > We need a quick and inexpensive way to get connected to assist our customers and this gets the job done. ----- ### "does what it needs to, good enough remote experience" — 3.0/5 > **Juan** | *1 mai 2018* > > **Avantages**: ability to logon/logoff, remote reboot, simple UI, simple url visit, multiple sessions running at the same time > > **Inconvénients**: too many clicks required by user to run/accept connections, has trouble with QHD resolution, can't enter credentials to run as admin must be ran as a service ----- ### "Best Remote Access Software Available" — 5.0/5 > **R. Curtis** | *21 novembre 2018* | Génie civil | Taux de recommandation : 10.0/10 > > **Avantages**: The is by far the easiest remote access software I have ever used. As an IT manager, this software has saves me $1000s every month. With just a few clicks I can access customer's computers and correct problems while never leaving my office. My customers love this process. I can store computers for anytime access so I can manage many servers and computers 24/7 without requiring brick and mortar access. > > **Inconvénients**: If I could fix a few things I would make this software available for MAC and get a different URL. I have to constantly spell the word "IT". It seems such a simple word but it does not correlate to web browsing to the common internet user. Few people have ever visited a .it domain. > > I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic. ----- ### "Great and easy to use Remote Software" — 5.0/5 > **Christopher** | *14 novembre 2017* | Taux de recommandation : 9.0/10 > > **Avantages**: - Easy to setup and use. Direct client to site and grab 6 digit code and go. - Unattended client is great for remote access. Just install and system is auto-added to your list - File transfers are as easy as drag and drop and then accept on client side. Can work in the background while files transfer. - Management screen makes it easy to chat with clients and see groups of clients together and their current status - Seeing whether the PC is in use makes interruption a lot less frequent. - Recently fixed issue with controlling multiple clients. (before had to back out and then go back to your list to open a session (was limited to only 1 active session) - Very cost effective versus other solutions. > > **Inconvénients**: Sadly does not support Macintosh PC's at this time. Has no tablet/phone app like some other remote software (would be nice for remote support on things like Android and Apple tablets) > > Being able to remotely manage clients on a day to day basis. ----- Page : 1/17\ Suivant: [Page suivante](https://www.getapp.fr/software/2336/fixme-it?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2336/fixme-it) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées