--- description: Zoho FSM : qu'en pensent les utilisateurs ? Lisez les avis sur Zoho FSM, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho FSM - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour paysagistes et jardiniers](/directory/1427/lawn-care/software) > [Zoho FSM](/software/2070344/zoho-fsm) # Zoho FSM Canonical: https://www.getapp.fr/software/2070344/zoho-fsm Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2070344/zoho-fsm?page=2) > Zoho FSM est une plateforme de gestion des interventions qui simplifie la gestion des ordres de mission et du personnel, la planification et la facturation. L’application mobile permet un suivi en direct et aide les agents de terrain à collaborer avec le bureau. Zoho FSM s’intègre parfaitement à d’autres applications Zoho et applications tierces. > > Conclusion : 63 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 63 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Entreprise fondée en**: 1996 ## Contexte commercial - **Prix à partir de**: 30,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - API - Accès hors ligne - Accès mobile - Alertes/Notifications - Allocation de ressources - Application mobile - Barcode/Ticket Scanning - Base de données de clients - Base de données de contacts - Base de données des coûts - CRM - Calculs des prix et des coûts - Champs personnalisables - Chat et messagerie - Comptabilité - Contrôles/Permissions d'accès - Création de bons de travail - Devis - Devis électricité - Emplacements multiples ## Intégrations (9 au total) - Bigin by Zoho CRM - WhatsApp - Zapier - Zoho Books - Zoho CRM - Zoho Desk - Zoho Flow - Zoho Inventory - Zoho Invoice ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances ## Category - [Logiciels pour paysagistes et jardiniers](https://www.getapp.fr/directory/1427/lawn-care/software) ## Catégories connexes - [Logiciels pour paysagistes et jardiniers](https://www.getapp.fr/directory/1427/lawn-care/software) - [Logiciels pour piscines](https://www.getapp.fr/directory/1515/pool-service/software) - [Logiciels pour électriciens](https://www.getapp.fr/directory/1005/electrical-contractor/software) - [Logiciels pour plombiers](https://www.getapp.fr/directory/987/plumbing/software) - [Logiciels pour artisans](https://www.getapp.fr/directory/1383/handyman/software) ## Logiciels similaires 1. [FieldPulse](https://www.getapp.fr/software/105687/fieldpulse) — 4.6/5 (510 reviews) 2. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1490 reviews) 3. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5322 reviews) 4. [Skimmer](https://www.getapp.fr/software/113919/skimmer) — 4.9/5 (233 reviews) 5. [BuildOps](https://www.getapp.fr/software/131331/buildops) — 4.4/5 (177 reviews) ## Avis ### "Great Software\!" — 5.0/5 > **Jadon** | *29 mars 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of integration with the Zoho ecosystem. We already use Books and Expense so it is awesome to have our customer database sync over. > > **Inconvénients**: There's a lot of moving pieces and some features we won't be using but cannot turn off. May take a while to learn how to use it. > > It's great. Sure beats managing schedules in your head or from a google calendar. Allows me to have more free time. ----- ### "Powerful tool once set up correctly" — 5.0/5 > **Ioannis** | *2 septembre 2025* | Électronique grand public | Taux de recommandation : 9.0/10 > > **Avantages**: The seamless connection between customer records, work orders, scheduling, and invoicing. Everything flows in one place. > > **Inconvénients**: The learning curve is a bit steep at the beginning, and setting up the workflows takes time. A simpler onboarding would be helpful. > > Overall, Zoho FSM has been a very useful tool for organizing our service operations. It streamlined scheduling, work orders, and invoicing, making our daily workflow more efficient. ----- ### "Promising field service manegment solution" — 3.0/5 > **David** | *29 janvier 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: It's an affordable end-to-end field service management solution and works well for our field service business. > > **Inconvénients**: It's clunky and feels like it is still in the development stage. Because it is cloud-based, it is slow to get anything done. The mobile app also needs a constant connection to work, even for things that shouldn't need a connection. > > The field service management system is there, and it seems like a promising service. However, it isn't intuitive to use and still needs some work. ----- ### "FSM Review from a Fire Safety Company" — 4.0/5 > **Erno** | *12 juin 2026* | Sécurité publique | Taux de recommandation : 9.0/10 > > **Avantages**: The integration and synchronization to and from Zoho CRM, Zoho Books and Zoho Desk is very convenient for us. The way Zoho FSM is handling the life-cycle of a service is great, coming from the customer agreement all the way through planning and dispatching the service team and ultimately finishing a contract and creating a bill makes FSM a one-stop-shop for this kind of work. We especially like the option to have our inventory as assignable resources to a given service appointment and the ability to store the assets of our customers with the service history. Another key functionality is that we can customize the form fields as needed to reflect real world data that is important in our day-to-day workflows. > > **Inconvénients**: Some missing features, limitations and bugs that are present. Missing: No built-in synchronization with Zoho Calendar. We had to make our own one-way-sync with Zoho Flow that took time and effort. Limitations: There are no custom lookup fields like in Zoho CRM that we could add to our work orders or service appointments. Illogical UI: When selecting a service appointment and clicking on edit, we can´t change the resources, only some data. We have to specifically select "reschedule" to change time and resources. This would only make sense if reschedule is either the only option to edit the appointment or if our inventory items are not treated as resources like our field agents. Tools do not care if an appointment is rescheduled, only humans do, so why divide the edit options in 2 separate UI masks? Bugs: Dispatch Console is blank when loading the page, only after changing the view to the Calendar or Gnatt will the data load. The left side panel is always blank, data does not load at all, no matter what browser or settings we use. > > Overall we plan to roll out and use Zoho FSM daily as our main platform for filed service management. The functionality is there and with the exposed API endpoint we get the option to connect even more apps and services that we use for data collection. The overall experience therefore is good, field agents like the mobile app too and dispatching is made simple with a good enough overview of internal resources to conduct our work. ----- ### "Efficient but Requires Setup Time" — 5.0/5 > **david** | *17 mars 2026* | Services environnementaux | Taux de recommandation : 8.0/10 > > **Avantages**: Zoho FSM centralizes scheduling, work orders, and customer data in one place. The mobile app helps field technicians update jobs in real time and improves overall efficiency. > > **Inconvénients**: Setup can be complex and time-consuming. Some features are not intuitive, and the mobile app has minor usability issues that can slow down data entry. > > Overall, Zoho FSM is a useful tool once configured. It improves organization, communication, and tracking of field service operations despite a learning curve. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/2070344/zoho-fsm?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2070344/zoho-fsm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées