PBS Systems
PBS Systems
En savoir plus sur PBS Systems
PBS Systems est spécialisée dans la technologie automobile et fournit un soutien collaboratif pour assurer la réussite de ses clients. Ce logiciel améliore la gestion des concessions en stimulant l'efficacité, les relations avec les clients et la rentabilité. Des milliers de magasins nord-américains font confiance à PBS Systems pour répondre aux besoins de l'industrie automobile en constante évolution.
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- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
pbs
Publié le 21/08/2018
Avantages
very easy to use. switched over from cdk and this is very user friendly
Inconvénients
some of the search functions I do not like a whole lot
Réponse de PBS Systems
Thank you for the review.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
PBS allows us to calculate vehicle payments, and incorporate service and parts with accounting
Publié le 20/01/2022
Avantages
PBS allows us to calculate new or used vehicle payments in the sales department. We can easily locate a customer record or find information on a vehicle using the stock number or last 6 of the VIN number. We can also submit credit applications through the built-in RouteOne link with relative ease.
Inconvénients
With our DMS in the past, we had shortcuts to generate work orders or add regularly used service jobs or labour lines. PBS does not have any shortcuts so the work order write up process takes longer than expected.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
PBS kills efficiency in the Fixed-OPS dept at point of sale
Publié le 24/12/2021
Overall experience has been a good one but there are some glaring deficiencies that make this DMS...
Overall experience has been a good one but there are some glaring deficiencies that make this DMS the wrong one for me. If you have a large fixed-Ops Dept, I would advise contacting Dealers that are on PBS directly and getting their take on it before signing a contract. I know PBS was less expensive than ADP/CDK when we signed on but I'm not convinced the trade-off was worth it.
Avantages
Customer service, they always pick up the phone. They're not always helpful but they always pick up the phone.
PBS seems to work well for the Sales Dept.
Management functions and reporting are at your finger tips, easy to find and easy to use, we used ADP/CDK in the past and the PBS Management functions are much easier to use.
Inconvénients
Very time consuming at point of sale in Fixed-Ops. It is like working with one arm tied behind your back, way too much mouse moving and clicking vs key board commands. When we first started using PBS, I remember feeling like we were 1 person short and I still feel like that today, 4.5 years later. If Parts and Service advisor efficiency was tracked the same way that our Service Tech efficiency is tracked and Dealer Principals/Managers could see what the lack of efficiency was costing, I don't think PBS would be in as many dealers.
We used ADP/CDK before and we had complaints about that program as well but ADP/CDK is hands down faster and more efficient than PBS at the Service/Parts counters. PBS is much easier to use behind the scenes when it comes to reporting or Management functions but as a Parts Manager, I would choose a higher efficiency at my parts/service advisors desks 10 out of 10 times.
PBS also kills efficiency in Shipping/receiving. It takes 3-4 times as long for my Shipper/receiver to receive freight with PBS than with ADP/CDK and as a result we find ourselves constantly behind with returns and other functions in our Shipping/Receiving Dept.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PBS is a very effective DMS System for Us
Publié le 21/10/2021
Very effective, easy to teach and use.
Very effective, easy to teach and use.
Avantages
You don't really need any or many other 'bolt-on' systems to manage your dealership effectively.
One stop shop for all their modules! Vehicle Deal Mgmt, Dispatch, Vehicle Inspection Mgmt, Service Quotes(incl. parts avail. and pricing.) Tire Storage etc.
I user can help influence the software enhancements....and see them implemented in a timely manner.
Inconvénients
They haven't included Technician service pictures/video portal for customer/service advisors yet ...but I hear it is coming soon !
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy to use
Publié le 03/11/2016
This program is easy to learn to use on your own and the help section gives great step by step help.
This program is easy to learn to use on your own and the help section gives great step by step help.
Avantages
Great to track sales
Inconvénients
the process to use offsite is a little long but understandable to keep it secure
PBS Systems - FAQ
Voici quelques-unes des questions fréquentes sur PBS Systems.Q. Quels sont les types de licence disponibles pour PBS Systems ?
Types de licences disponibles pour PBS Systems :
- Version d’essai gratuite : Non disponible
Q. Qui utilise PBS Systems ?
Utilisateurs habituels du logiciel PBS Systems :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues PBS Systems est-il disponible ?
Langues dans lesquelles PBS Systems est disponible :
anglais, français
Q. PBS Systems prend-il en charge les appareils mobiles ?
Appareils pris en charge par PBS Systems :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications PBS Systems peut-il s'intégrer ?
Nous n'avons pas d'informations sur les intégrations offertes par PBS Systems.
Q. Quelles sont les ressources d'aide disponibles pour PBS Systems ?
Ressources d'aide disponibles pour PBS Systems :
Service client/e-mail, Base de connaissances, Support téléphonique
Catégories connexes
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