---
description: Clootrack : qu'en pensent les utilisateurs ? Lisez les avis sur Clootrack, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Clootrack - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'analyse de données qualitatives](/directory/1487/qualitative-data-analysis/software) > [Clootrack](/software/2064864/clootrack)

# Clootrack

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> Analytique d'expérience client intelligente pour comprendre pourquoi votre NPS chute.
> 
> Conclusion : 16 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 16 Avis |
| Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Clootrack

## Contexte commercial

- **Prix à partir de**: 25 000,00 $US
- **Type de licence**:  (Version gratuite disponible) (pendant l'essai gratuit)
- **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- API
- Analyse comparative et qualitative
- Analyse de la concurrence
- Analyse de texte
- Analyse des recherches utilisateurs
- Analyse des sentiments
- Analyse des tendances
- Analyse prédictive
- Analyse quantitative
- Analyse visuelle
- Benchmarking
- CRM
- Cartographie du parcours client
- Catégorisation/regroupement
- Classification taxonomique
- Collecte de données multicanal
- Communication multicanal
- Contrôles/Permissions d'accès
- Enquêtes et feedback
- Gestion de la communication

## Intégrations (19 au total)

- Aircall
- Amazon Connect
- AskNicely
- Five9
- Forsta
- GENESYS
- Jotform
- Medalla
- NICE Business Story Survey Tool
- Qualtrics LTI
- QuestionPro
- RingCentral Engage Voice
- SurveyMonkey
- SurveySparrow
- Talkdesk

... et 4 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels d'analyse de données qualitatives](https://www.getapp.fr/directory/1487/qualitative-data-analysis/software)

## Catégories connexes

- [Logiciels d'analyse de données qualitatives](https://www.getapp.fr/directory/1487/qualitative-data-analysis/software)
- [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software)
- [Logiciels d'analyse de la parole](https://www.getapp.fr/directory/2043/speech-analytics/software)

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2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6973 reviews)
3. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10455 reviews)
4. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1204 reviews)
5. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Avis

### "Trusted and Value Enchancer" — 5.0/5

> **Dr Nishant** | *5 mai 2025* | Biens de consommation | Taux de recommandation : 9.0/10
> 
> **Avantages**: It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs.
> 
> **Inconvénients**: The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input
> 
> Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us.

-----

### "Unsupervised theming has arrived in Customer Intelligence" — 5.0/5

> **Greg** | *5 mai 2025* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources.  Excellent view of the customer experience that is fast and afforable
> 
> **Inconvénients**: We have a specific use case that we cannot program on our own.  Clootrack has stepped in to engineer this solution for us.
> 
> They are a helpful team on the basics and meeting oru bespoke needs.  We have just started to use some of their integrations and our client love the holistic picture they deliver.

-----

### "Intuitive and Highly accurate AI based Analytics eng" — 5.0/5

> **Swapnil** | *19 avril 2025* | Vente au détail | Taux de recommandation : 3.0/10
> 
> **Avantages**: Explainable \&amp; highly accurate AI, Intuitive UI, customisable code, value for money
> 
> **Inconvénients**: Dashboards can be improved for a better data visualization
> 
> Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams.

-----

### "A Win for Us" — 5.0/5

> **Kendra** | *3 juin 2025* | Biens de consommation | Taux de recommandation : 9.0/10
> 
> **Avantages**: Ability to analyze data and gather insights quickly, reducing time spent on tasks. We are able to look at not only our own product insights but also that of the total category and our competitors.
> 
> **Inconvénients**: We have been very happy with the tool and at this time have not found anything that stand out that do not meet our needs.
> 
> Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful.&#10;&#10;Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes.&#10;We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction.&#10;&#10;One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction.   Additionally, they actively seek feedback from their users, which makes us feel valued and heard.&#10;&#10;Overall, Clootrack’s tool has been a win for us.

-----

### "Powerful models and flexible systems" — 5.0/5

> **Jay** | *25 septembre 2025* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Clootrack allows access to powerful AI models and data from a large number of APIs at a very reasonable price.  There is also a lot of flexibility in the offer to make the platform do the exact type of thinking that we need it to do.  It let's us collect and analyze data quickly and in a way that makes drawing conclusions and insights easy.
> 
> **Inconvénients**: While the flexibility in the system is extremely helpful it does require some hands-on attention to achieve desired results.
> 
> We're very pleased with the partnership.  We appreciate the analyses provided and the team itself is both collaborative and proactive.

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## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/2064864/clootrack)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/2064864/clootrack> |
| de-AT | <https://www.getapp.at/software/2064864/clootrack> |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/clootrack/> |
| en-AE | <https://www.getapp.ae/software/2064864/clootrack> |
| en-AU | <https://www.getapp.com.au/software/2064864/clootrack> |
| en-CA | <https://www.getapp.ca/software/2064864/clootrack> |
| en-GB | <https://www.getapp.co.uk/software/2064864/clootrack> |
| en-IE | <https://www.getapp.ie/software/2064864/clootrack> |
| en-NZ | <https://www.getapp.co.nz/software/2064864/clootrack> |
| en-SG | <https://www.getapp.sg/software/2064864/clootrack> |
| en-ZA | <https://www.getapp.za.com/software/2064864/clootrack> |
| es | <https://www.getapp.es/software/2064864/clootrack> |
| es-CL | <https://www.getapp.cl/software/2064864/clootrack> |
| es-CO | <https://www.getapp.com.co/software/2064864/clootrack> |
| es-MX | <https://www.getapp.com.mx/software/2064864/clootrack> |
| fr | <https://www.getapp.fr/software/2064864/clootrack> |
| fr-BE | <https://fr.getapp.be/software/2064864/clootrack> |
| fr-CA | <https://fr.getapp.ca/software/2064864/clootrack> |
| nl | <https://www.getapp.nl/software/2064864/clootrack> |
| nl-BE | <https://www.getapp.be/software/2064864/clootrack> |

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