En savoir plus sur Liberty Consignment

The Liberty Consignment Software is a resale and retail software solution for single and multi-store businesses. Its built-in features, modules, and expand-ability with other mobile and online services make this an ideal solution for furniture warehouses, clothing boutiques, jewelers, antique malls, retail, estate sales, online resellers, high-end designer consignment stores, and consignment franchises.

The software can be customized according to your business needs and includes features such as a loyalty rewards program, Word Processor, Quickbooks accounting links, and the ability to sell online with an eCommerce integrated website. Staff can also perform item entry in mere seconds through the Item Entry Mobile App service.

Liberty offers the choice of a desktop or cloud-based version.

Options de tarification dès :

129,95 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Liberty Consignment

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

129,95 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Liberty Consignment

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Fonctionnalités

Nombre total de fonctionnalités pour Liberty Consignment : 56

  • Analyse de l'évolution des ventes
  • Application mobile
  • Base de données de clients
  • Carte de fidélité
  • Catégorisation/regroupement
  • Champs personnalisables
  • Données en temps réel
  • Emplacements multiples
  • Fonctions pour vente au détail
  • Gestion de l'e-commerce
  • Gestion de la consignation
  • Gestion de la trésorerie
  • Gestion des articles mis de côté
  • Gestion des bons de commande
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des frais
  • Gestion des prix
  • Gestion des prix/des marges
  • Gestion des promotions
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion des taxes de vente
  • Gestion des utilisateurs
  • Historique des clients
  • Historique des transactions
  • Importation et exportation de données
  • Impression d'étiquettes
  • Impression de chèques
  • Intégration comptable
  • Intégrations de tiers
  • Lecture de codes-barres/tickets
  • Mises à jour en temps réel
  • Optimisation des prix
  • Optimisation des stocks
  • Point de vente (PDV)
  • Portail libre-service
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Reconnaissance de code-barres
  • Réapprovisionnement
  • Sauvegarde automatique
  • Signature électronique
  • Suivi de l'inventaire
  • Synchronisation de données
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • e-mail marketing
  • Écran tactile

Alternatives

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Ricochet

4,8
Alternative n° 1 à Liberty Consignment
Ricochet Consignment Software est un système cloud qui permet aux entreprises de commerce de détail et de consignation...

KORONA

4,7
Alternative n° 2 à Liberty Consignment
Le logiciel de point de vente KORONA fournit une solution avancée pour les commerces de détail, les services de...

RunIt RealTime Cloud

4,7
Alternative n° 3 à Liberty Consignment
Runit est un système de PDV, de gestion des stocks, de gestion d'entrepôt et de distribution conçu pour les commerces...

Avis

Note globale

4,6 /5
(145)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,6/5
Support client
4,6/5

Vous avez déjà Liberty Consignment ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 145
Rachel
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Publié le 26/09/2011

Spanky's consignment is located in Vancouver, WA. We are a large one-stop consignment shop with...

Spanky's consignment is located in Vancouver, WA. We are a large one-stop consignment shop with over 7,000 sq ft of consignment and up to 50,000 items in inventory at one time.

We looked for a new software system in 2010 because our home-grown software system from the 1990's was very inefficient and outdated. We needed the flexibility of making changes to a customer's account, tracking data and a more user-friendly Point of Sale system.

Spanky's purchased Liberty 4 Consignment in October of 2010 and went live with the system on December 15, 2010. The staff at Liberty helped us convert all of our data from our old system to Liberty; the process was surprisingly easy and quick. Training our staff internally was really very easy as well. If your staff knows Windows and how to manipulate a mouse they can quickly pick up Liberty.

The technical support and customer service that Liberty provides is amazing! We are so pleased. I was a little hesitant because we are out on the west coast and Liberty support is on the east coast but this has not been an issue for us. Technical support is knowledgeable and always willing to help. The techs listen to any challenges and help come up with a solution for our business. The software development team takes into consideration any feedback we give them about the product when developing new software releases.

Liberty has changed our business for the better. We are more efficient in ways I couldn't even imagine. Some of these efficiencies include:

Point of Sale ease of entry, sale and discount overrides are easy, integration of credit card processing, the ability to set security levels for certain tasks, the ease of accessing a customers account and balance while in the sale screen and the benefit of collecting email addresses and customer info for marketing purposes.

Benefits on the inventory side include the ability to search for an item in our inventory using multiple fields, tracking categories in our system for reporting purposes, quick customizable screen layout options for quick item entry, multiple price code options to manage consignment splits and markdowns, as well as the ability to charge an item fee to maximize profitability.

We look forward to working with Liberty in the future as we grow and expand our business.

We have not been down once while on Liberty which is quite a change for us!

Gail
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Publié le 24/10/2011

The Clothes Horse is a busy women's and children's shop, processing hundreds of items each day....

The Clothes Horse is a busy women's and children's shop, processing hundreds of items each day. Over the years, we have added and subtracted departments and categories. Our software has made each transition an easy one. We run the program on several dedicated stations: processing incoming, POS, account look up/payout, and my desk.

This is a tremendous upgrade from the manual system they were using when I purchased my store 14 years ago. Within days of taking over, I realized we needed a computer program to help us work more efficiently and effectively. I researched software companies and tried several program demos. It was an easy decision to go with Liberty4Consignment, as the program was the most user friendly and gave me more access to info and reports than any other program. I have not regretted that decision at all.

While the program is solid, what makes it even better for me is that Resaleworld is constantly looking for ways to improve it by taking into account the requests and insights from those of us in the trenches. Over the years I have enjoyed the changes and upgrades that have been made to the program. Each one makes my life and that of my employees easier. I have found the tech support department to be top notch. They are prompt in returning my calls, courteous, and above all, know what they are talking about.

Recently, I switched over to a credit card processor that is integrated with the Liberty program. It has been wonderful. We have less employee errors, faster checkouts for customers, and spend less time reconciling the days activities.

I also enjoy several other options offered, such as the Rewards Program to help increase sales. It was easy to set up and my customers love that they do not have to carry a special card in their wallet to earn their points. Resaleword has been responsive in requests for more reports to track customer purchases and these reports help me to track the success of my rewards program, coupons, sales events, as well as identifying my "best" customers. We also offer our customers an opportunity to monitor their accounts online, which they love.

Without a doubt, Liberty4 Consignment is THE program you want to use in your business!

Steven
Note globale
  • Secteur d'activité : Vente au détail
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Serviceable

Publié le 27/07/2016

Avantages

The software works. Most of the time the behavior within the program is predictable and repeatable.

Inconvénients

The software reporting features have never worked completely. Prices are unreasonable for what are termed upgrades, unless you get enrolled in a plan to buy things in such quantities that you don't need. Technical support is not available on Saturdays and many times you get the impression that you are burdening them when you have problems.

Réponse de Russell

Steven,

I’m sorry to hear of your frustrations. My understanding is that you’re particularly unhappy regarding the transition to EMV credit card processing – specifically, the need to purchase an upgrade from the version you’re currently using. I would like to address the subject of transitioning to EMV processing and the need to upgrade in particular, as well as several inaccuracies contained in your review.

Our customer base has come to expect us to release major upgrades, containing many new enhancements, at least once per year. We close off major branches of our software once they’ve been released for a sufficient period of time and only after we’ve made every effort to address any bugs/unintended behavior in that particular branch – this is a necessity in order to move forward. Continuing to develop for older versions of our software, as Microsoft does, would be a major undertaking for us – one that would require a much larger development staff, which would in turn drive up our pricing. The version of Liberty that you’re currently running was released in 2011. Payment processors only begun to support EMV transactions in 2015, and EMV standards & requirements continued to be revised and refined through last year. There was certainly no way to anticipate the requirements of EMV processing back in 2011, and we simply do not maintain source code for versions of the software that old.

The changes that we did have to make on our end to earn EMV certification for the payment processor you use centered around card issuer requirements for receipts. We had to alter our database structure to store EMV data, and we had to alter our receipt printing logic to pull in and output this data. I personally lobbied that processor to certify older versions of Liberty for EMV processing on the grounds that they have their own internal transaction database, and their software is capable of printing/reprinting receipts without directly involving Liberty. I was unsuccessful in my attempts to persuade them, which is regrettable, as I feel that much of your angst towards us is centered around this particular issue.

The list of compatible hardware for our payment processing integrations comes directly from the payment processors, not from Resaleworld. The nature of the transition to EMV has resulted in limited options – payment processors have had to focus their efforts on specific devices to achieve their own certification, and have at times run into bottlenecks outside of their own ability to control. When we first reached out to your payment processor about EMV Certification for their solution, we were informed that a specific would be the first device certified on their end. Several months later, we were informed that they were still waiting on firmware changes from that device’s manufacturer before they could certify it, but they had certified a completely different device in the meantime. Keep in mind that a lack of current options doesn’t mean that more won’t become available down the road. I also see where you’ve been made aware of other payment processors integrate with Liberty, which have different hardware to choose from – although an upgrade to a newer version of our software is still required for this option. Please understand that there’s nothing we can do on our end if the payment processors themselves don’t support other hardware.

The transition to EMV processing is the single most significant change to the credit card processing industry in the past thirty years. Many in the industry share the opinion that last October’s liability shift came far too early, and the entire industry – from the hardware suppliers to the card processors to the software vendors all the way down to merchants – wasn’t adequately prepared. From my perspective, I can assure you though that the transition has been a frustrating period for all involved. I can also tell you that we at Resaleworld did everything we could to make EMV processing available to our customers in a timely fashion, and to make the transition as smooth as possible. I honestly feel that your review is unfairly lashing out at us over factors outside of our control, and when we’ve taken reasonable steps to meet our customers’ needs.

I feel it is worth pointing out that your statement implying Liberty 4 doesn’t adhere to Federal Guidelines is incorrect. I can certainly understand your frustrations regarding the transition to EMV, however supporting EMV is not a mandate from either the federal government or from card issuers. Making the switch is generally accepted to be a good idea, and failure to support EMV does place you at a greater liability risk in the case of fraudulent transactions. That said, many national chains have elected not to make the transition as they feel the liability risk is outweighed by the cost of updating their software & hardware – and they’re well within their rights to do so.

I feel that your comments on the reporting features of Liberty are very misrepresentative of this area of our software. Liberty 4’s reporting is far and away the best in the consignment industry, and is extremely comprehensive. The software includes over 120 unique reports, some of which have thirty of more filters to allow for our customers to drill down to the level of detail they need. In fairness, reporting is an area where we have focused a great deal of our attention over the past five years. Since the 2011 release of the version of Liberty that you’re using, we have added over 400 different enhancements to our reporting system. I encourage you to upgrade in order to take advantage of all of the improvements that have been made over the past five years.

You state in two different areas that there is no technical support on Saturdays. Resaleworld offers Technical Support on Saturdays from 10:00am through 2:00pm est. We have offered this service for nearly six years. While we do not have a full staff available on Saturdays, we’re certainly able to handle any sort of technical emergency that prevents our customers from conducting business normally. Saturday support calls pertaining to non-emergency issues that cannot be quickly resolved are rescheduled for the following week, in order to ensure that the limited staff on duty has the availability to handle emergency issues.

We certainly do appreciate your business, and I wish that we could offer a solution that didn’t require an additional expenditure on your part. Keeping a comprehensive software package such as Liberty up-to-date is a significant undertaking, especially when it involves incorporating new technologies such as EMV card processing. Staying current does require a significant investment of resources on our part, which of course plays a major role in our upgrade pricing structure.

Joline
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Tech supports extraordinaire!

Publié le 06/07/2021

Liberty is fantastic and paying for training is of upmost importance to maximize in the features....

Liberty is fantastic and paying for training is of upmost importance to maximize in the features. Attend the extra training day at NARTS.

Avantages

The tech support team is knowledgeable, helpful and very patient. The last time is called in, I got a female tech and she was SO kind and spoke my language lol. I hope to get her every time now even though Is can’t stress enough that the whole team is amazing! Thanks peeps!

Inconvénients

Lack of reports/difficult “help” option: attach YouTube videos?

Jennifer
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Awesome Software/company to help to grow your business

Publié le 12/10/2015

Having been open for almost 6 years with the help of Liberty4 Consignment, we have grown slowly but...

Having been open for almost 6 years with the help of Liberty4 Consignment, we have grown slowly but steadily. We pride ourselves on the quality of our items and rely on our software to help us run an efficient business. When we first opened back in December 2009, we started with a different consignment software that claimed that it could do everything that we wanted it to do. In addition, this software boasted great support for the stores who have their software. Within 3 months of purchasing the software and opening my store, I ran into problems and the support staff was unavailable and unresponsive. This is when I called the sales team at Liberty. I soon learned how multi-faceted the software really was. A novice can use it to do the basics. Each employee who has been trained on the system in our store has made a smooth transition and has learned the required functions quickly and seamlessly. One of the best parts of the Liberty4 Consignment system and the ResaleWorld 'family' is the tech team. I have always gotten great help from Angel, Russ, Alex, Mahaswar and others who have come to my tech call aid. I have always been called back the same day, most of the time within the hour. Problems encountered have been fixed quickly too; in some cases a more lengthy discussion or research is needed and a follow up call has been made. I have come to know and respect the guys greatly. Liberty4 Consignment is an integral part of Worn with LUV and it's not just a software program. I refer to my 'tech team' when I am questioned about how our software works or when there is a problem I can't answer. Liberty4 Consignment and ResaleWorld's tech support team is the best decision a consignment store can make for their business and it's worth every penny!

Afficher 5 avis sur 145 Lire tous les avis

Liberty Consignment - FAQ

Voici quelques-unes des questions fréquentes sur Liberty Consignment.

Types de licences disponibles pour Liberty Consignment :

  • À partir de : 129,95 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Cloud and Desktop versions available. Cloud pricing starts at $129.95 per month. For Desktop Licenses - one time Server License is $1095, and $299 for additional network licenses.

Utilisateurs habituels du logiciel Liberty Consignment :

Auto-entrepreneur, 2-10, 11-50, 51-200

Langues dans lesquelles Liberty Consignment est disponible :

anglais

Appareils pris en charge par Liberty Consignment :

Applications s'intégrant à Liberty Consignment :

Constant Contact, Quickbooks Online, Quickbooks Pro, Shopify

Ressources d'aide disponibles pour Liberty Consignment :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Liberty Consignment.